Walter, Shahar and Mario were like a smooth running machine for my move from Hollywood to Westside LA. Showed up on time and texted me 30 min prior as directed. They helped pack up my kitchen quickly and move most of the boxes I already packed. They removed my TV OFF the wall and even trashed out some furniture. Fast, Competitive Prices and Hard Working!! The star of the show was Gilli... she replied to me first but after a few bids she got the call. Very professional and detail oriented.... This is my new go-to crew for my moving needs. read more

they took our $1000.00 down payment and are not delivering our furniture Please help we can't afford not getting our things delivered read more

After looking at the reviews you'd automatically assume this business is a good business! But the company was completely unprofessional and unaccommadating. Absolutely regret hiring this company. Wouldn't recommend it to my worst enemy. Slow and they are careless and disrespectful read more

I called and the lady was rude. She was just rushing and cutting me off. Moving is stressful enough, I don't need to get anxiety dealing with a rude customer service. Nah, next! read more

I would highly recommend Loyal Moving company if you want a good job at a good price.

terrible service, agreed to a price then threw hidden fees. Was not happy with this service

They did a great job! Organized and got right into the move. I referred them to a friend and he was also very satisfied

I can't say enough amazing things about Loyal Moving. Gili was incredibly helpful and informative in helping me to book the move without being overly pushy. She helped me have a team of movers in place at the last minute when I found out I needed to move. The team that arrived on the day of the move last week was incredible (David, William and Getson). Not only were they friendly and helpful and quick to help load up what I had packed but they were also able to assist me in packing up everything I was unable to get to in time. It was quite a day and they achieved what I thought was the impossible. I am beyond grateful for all their help in getting all my belongings safely to their new home and in a timely manner with a positive disposition. They were even thoughtful in the placement of my belongings in my new home (for example they grouped my lamps next to my box labeled lightbulbs). I truly can't sing their praises enough. It is a 3 hour minimum to use their moving services and I know they are the only ones I will ever use in the future (though I hope I don't move again for a bit haha). read more

While Loyal Moving and Storage Company claim to uphold the highest standards of honesty they do not. I don't believe they are honest or trustworthy. I initially booked with them on September 9 and they took an over $700 deposit the same day from my bank account. The very next day September 10, when my sons, who are paying for my move wanted to use a more known moving company, I cancelled and asked that they return my deposit. They have a cancellation policy that must be done within 72 hours, which my cancellation was. Since that time, my deposit has not been returned and worst yet, I have sent a number of emails asking when they will return my deposit and I have not received a response from anyone. At this point, I am afraid that I am going to have to get an attorney to deal with them to get my deposit refunded because they are not upholding their own policy. This is not the type of company you want to use. What if I had used them for my move and my delivery was late. Would they have honestly let me know, since they clearly have a problem communicating. Would they have charged more? I am not sure what they would have done and I would not trust them to do the right thing. I would suggest staying away from this moving company since they are not honest or trustworthy. I warn that even being cheaper than larger companies in the end this moving company do not deal fairly with customers read more

In 2017, first time that We hire Loyal moving and We are very please and happy with the services they provided to us. This year We have to moved again. I called Loyal and spoke with Gili and mentioned to her that they moved us in 2017 and that I wanted to inquire on their services again. She was very professional and explained to me everything that we need to know. No surprise charges. For short we hire them again to move us. As always, We didn't have any issues with the move. Fernando, Kevin and Gallegos were very strong and professional. Thank you Loyal moving! I highly recommend Loyal moving. read more

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Alex and his team were amazing ( I would directly request Alex) They are incredibly professional and if you want the job done right these are the guys to go with. They worked incredibly quickly and were able to move everything safe and efficiently. Highly recommended 10/10 read more

Loyal Moving Company - Moved couch, alex, victor - Movers Near Me - Los Angeles, California

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Really great experience all the way through. I called a few places and since quarantine moving companies have been crazy expensive. Loyal was a good price, so I called and spoke with Gilly. She was very clear and proactive with us in scheduling and preparing for the move. We did a lot of boxing ourselves, but with moving it feels like you never know what to expect. When the guys came they were fast and efficient and careful and funny. We got everything done in 3 very quick hours. Would definitely recommend using Loyal. read more

Loyal Moving Company - the fellas - Movers Near Me - Los Angeles, California

Wow! Loyal Moving completely nailed everything. I spoke with Gili weeks before we moved and were so unsure of our move date but she was so sweet and friendly, yet persistent I decided to try them out since they seemed like the best out there (according to reviews). I was expecting our move day to still be very stressful and full of hiccups. Thank god, it was anything but! We cannot thank our guys enough for moving us. Walter was wonderful and so professional in handling all the business with us from start to finish. Alex, Fernando, and Victor were also amazing! Every one of these guys was friendly, professional, super hard working, and best of all - fast! We had probably a 3 bedroom house worth of stuff crammed into a 2 bedroom apartment and they did it ALL in 9.5 hours! They had a challenge fitting all our stuff in their truck but they made it work with some improvising! We really appreciate each and every one of you guys. Thank you so much for taking so much stress out of our day and for all having smiles and amazing attitudes on top of working so hard! We are for sure using Loyal again for our next move and HIGHLY recommend using them! read more

Loyal Moving Company - Walter, Alex, and Victor. (Fernando is missing!) - Movers Near Me - Los Angeles, California

I had the best experience with Loyal Moving Company from start to finish!!! Gili helped me set up my appointment with ease and was so helpful and kind when I had to change my moving date last minute. Alex, Diego and Ruben did such a great job moving me out of my apartment and into a new home. They were fast, super friendly and extremely careful with all of my things. They made the entire process flow easily and it was worth every penny to have the reassurance that I was in good hands. I couldn't be happier that I found this team of people and will absolutely be recommending them to all my family and friends for their future moving needs! read more

Loyal Moving Company - Movers Near Me - Los Angeles, California

Awesome professional job!!!! Thanks Alex, Diego and Benjamin!! Wonderful service!! On time and worked quickly. Thanks again read more

Loyal Moving Company - Thanks to Alex, Diego and Benjamin!!!! Wonderful job!!!! - Movers Near Me - Los Angeles, California

I hate writing bad reviews and this happened a year ago but my experience still bothers me. I saw all the good reviews and they were friendly on the phone, so I went with them. Overall it was fine. The things that I hated were the customer service rep kept calling me "mama" on the phone which felt low-key manipulative through forced familiarity. It's not a term of affection in my background to call someone that, so it felt off-putting to constantly be called that until it just felt fake. She also told me the movers and I would be laughing all day. I didn't need that in a mover, and we weren't, so it was an unnecessary empty promise. They do try to work fast, but unfortunately that resulted in breaking my printer. They gave me a small discount, it was just painful to see. Days later I realized they broke the leg on my bathroom tower that I loved and propped it up without telling me. I am not handy so had to get rid of it (gifted it on craigslist). I still bought fancy sandwiches and tipped because I respect the hard work they did. What really brought this review down though was that when I went back to my original apartment, I learned one of the movers left the biggest, foulest shit in my toilet--unflushed. I know no one reading this doesn't know me, but for the life of me, I can't imagine it was meant to be personal (I may be anxious but I'm not a rude or mean person). Luckily, I could flush it no problem, it wasn't backed up, but I don't understand why they didn't flush. Less-important notes: As an aside, since I don't hold it against the company, but they were not knowledgeable with how to get a temporary no parking sign. I would think that's some info that would help both their staff and the client have a better experience and is a regular need for their daily work that they could enlighten clients with. Also, the mover told me I was supposed to empty my fridge but the customer service rep nor paperwork informed me of this. I also wish they were better equipped to communicate via email or text, instead you have to call to discuss most things and I hate being on the phone. That's just a personal preference. FYI, I paid about $640 (cash price)+tip for 3 workers almost 5 hours to move a full 1BR unit 15 minutes away from a first floor to second floor. read more

We had a large office to move across the valley in short notice and the entire staff worked very hard to accommodate our requests. We had a new building that required extra coverage and Loyal was able to get us covered. The quote and dispatch was quickly and reliably organized by Gili in the front office. The crew of Chris, Diego and Daniel worked a seriously long day and moved very fast. We were all very pleased with the methodical packing and care taken in our move. Our office is up and running with their professional service as a quality moving company. Can't recommend them enough! Thanks Loyal moving!! read more

Loyal Moving Company was recommended to me by a couple of friends who had used them in the past. They responded quickly to my request for a quote, and we're very responsive over phone and email! Fees were all clearly laid out, no surprises. Our moving team did a great job, they were all very nice and handled our move with great care. Would definitely use Loyal again for a future move! read more

No doubt in my mind why Loyal Moving Company has almost a *****5-star rating on Yelp! First of all, Gili is extremely knowledgeable and professional. She took the time to explain everything and communicated throughout the entire process, from beginning to end. Our move was from LA to PS with a total of 2 stops and it went smoothly, as it should be. If you want the job right at a good price, this is the company for you. I will hire them again for all of our next moves. Strongly recommend. read more

It was difficult selecting a moving company for my Burbank to Coachella Valley move. I had a four bedroom house and plenty of furniture and boxes to move. We packed 95% of our own boxes and were looking for a reliable mover who would treat our things carefully. After sorting through four candidates, Loyal seemed like the right fit. They were. It took 6 guys and two trucks 8-10 hours to load our stuff. On delivery, only two things were broken, both less than ideally packed by us. They took all of the packing materials and leftover junk at the end of the move. Moving is stressful but Loyal can ease your mind. read more

Loyal Moving Company is the ONLY business I consistently refer to others. I have moved with the Loyal Moving Company four times and it has always been efficient and fun. Yes, I said fun - and is moving ever fun?! It is If you have Alex, Diego and Guillermo to help. Guys - I can't thank you enough for your thorough and top shelf work! You are amazing and I will forever refer others to you. read more

Loyal Moving Company - Thank you Loyal Moving! Alex, Diego and Guillermo - you are my heroes! - Movers Near Me - Los Angeles, California

I have nothing to complain about except give the company 10 stars! From the minute they gave me a detailed quote, what to expect over the phone to finishing the job, I would highly recommend this company. Please request for Alex and his crew, Benjamin & Diego. They can easily pick up your instructions without asking multiple times. All my stuff were in order & not a chip or item broken. Very smart crew! Thank you!!! read more

Loyal Moving Company - Alex, Benjamin & Diego. Very quick, very careful & very smart crew! - Movers Near Me - Los Angeles, California

After 3 hours of back and forth emails, her sending me a quote and making me have to call her to basically read what is in the email I went to confirm and then suddenly she is all booked up for that whole day and wants me to move my move date. what a joke. wish I could give zero stars. not cool total waste of time. and this shady maneuver of charging you double for drive time in 15 minute increments seems majorly shady to me. Driving Time: The drive time from the customer's pick-up address to the customer's delivery address will be charged double time at the same hourly rate listed above. This is included in our minimum hours. read more

This is the first time I've ever hired movers - last time I moved, I was able to fit everything I owned in the back of my hatchback, which is the kind of nonsense that only works when you're twenty-two and own basically just a duffle bag of clothes, a couple boxes of books, and a vacuum cleaner. I've only just hit the point in my life where I own actual furniture, and I expected that to be much more of a problem than it actually was - but it was only easy because the Loyal Moving Co. people are so good at their jobs. This story includes: Me: one idiot grad student, barely more than five feet tall, who owns literally hundreds of books and not one ounce of upper-body strength. My belongings: Eleven boxes of books, a studio apartment's worth of beat-up furniture, way too much kitchenware, the world's heaviest bedframe, and one literally broken desk. Loyal Moving Company team: Alex and Chris, two guys who can pack just about anything by folding a cardboard box and industrial-sized saran wrap into its shape, with friendly demeanors and endless patience for a pint-sized adult woman who has packed a ton of boxes that she herself cannot lift. It's the summer of a massive pandemic, but it's also the end of my school year and lease, so it's time to move. And I now have significantly more stuff than I can move on my own. So I basically Googled moving companies and called the ones with the best reviews. I actually first called and hired a different company - who shall remain unnamed - and then cancelled my reservation when their receptionist was really rude to me. Then I called Loyal Moving Co. - and they were totally perfect. (And the receptionist, Gilly, is basically the nicest person in the world). They sent two guys - Alex and Chris - with a small truck and all kinds of packing supplies. I had packed all of my smaller stuff myself in an assortment of boxes acquired from basically everywhere that was still open in a pandemic, but I had no idea how to go about wrapping furniture for moving. They put some of my smaller things into wardrobe boxes just to protect them in the truck, wrapped the bigger furniture in industrial-sized plastic wrap, and my television in a combination of plastic wrap and boxes folded like some kind of TV-shaped origami. Everything arrived at my new place totally unharmed. (A bit of paint chipped off one of my barstools and one ladder bookshelf is a little crooked now - but I think those were just unavoidable results of relocating furniture). Upon moving all of my things to the new apartment, they unwrapped everything they'd wrapped, and put everything just where I wanted it. I STILL don't know how they got the world's heaviest bed-frame (which I could've sworn was too big for the elevators!) out of my old apartment building and into the new one, and I'm pretty sure it was accomplished through some kind of witchcraft. Or at the very least some incredibly creative feat of physics. As the cherry on top of already flawless service, Alex even went around and repaired my busted furniture. He re-attached a panel that was perpetually falling off my TV stand (and is now perfectly secure), hammered in the nails that stuck out of the bottom of a storage chest, and just straight-up fixed the broken desk. The legs that had been poorly attached, crooked, and wobbly the entire time that I'd owned it are now secure, and it's actually level on the top. It's like some sort of miracle! Moreover, they were perfectly patient with me lingering around, just being generally unhelpful, while they handled everything. They also navigated narrow one-way streets in a moving van, hauled things through narrow apartment building hallways without dinging any walls, and were generally just super nice people. I ended up paying $125 per hour for 3.5 hours, with some extra cost for packing material (and tipping!) This was about average for moving services in my area, and the service I received was well above average. I should also note - just i case you, too, are a small woman living alone and trying to move alone - they were never patronizing and I felt totally safe the whole time. Sometimes you hesitate (especially in times like these, when there's a crisis and neighbors aren't easily accessible) to bring a bunch of strange men into your space to move your things, but I never had to worry at all. Overall: Completely excellent moving experience. Next time I move, if I'm still living in L.A., I will absolutely be calling Loyal Moving Co. again. And whenever friends move, I'll be recommending them. read more

Loyal Moving Company - Movers Near Me - Los Angeles, California

Did a really great job and super professional!! Only docking a star because it is an hourly price which does add up pretty quickly. We were expecting to only pay for 3 and wound up needing almost 5 and still needed to call friends to come and help us during the last hour so we wouldn't pay even more. But not sure if that was their fault or we underestimated the timing! I would use and recommend this company. read more

We've had to be in the position of moving several times over the last 6 years and have tried several different companies. Rarely did the moves go smoothly. Until this time when we used Loyal. These are hands down the best comoany we've used. They arrived right on time and immediately helped us finish some packing and had no problem moving us out of a second story apartment building without the use of an elevator. They even seemed to relish in having to go up and down the stairs. They were always courteous and always friendly throughout the move. Walter, Victor and Cesar were the bezt! We have to empty out a storage unit soon and we will absolutely use this company to do that as well. I can't recommend them enough. read more

Loyal Moving Company - Movers Near Me - Los Angeles, California

They're okay ... I had a 1 bed move with almost everything already packed and nothing was broken .... but they charged me more than double what would be normal for size and market ... they'll tack on a bunch of charges :/ the cost would have been more typical if I was going from the bay to la which I also did with movers :( read more

An overdue review.... Moving is stressful enough.. however, when one finds a "FirstClass" Moving Company named "Loyal Moving Company.. everything is taken care of beautifully and the anticipated moving day becomes an absolute stress free experience.. From organizing my move on the phone with Lucy.. who was absolutely fabulous! She was so helpful and honest about everything my move needed. She gave me tremendous peace of mind leading up to my move. On the day of my move, the 3 superb movers I had assigned to my move, worked together so seamless.... quick......and with great personalities! The whole moving experience was sensational! I also just referred dear friends to use "Loyal Moving Company" for their big move and they were totally thrilled! Thank you again "Loyal Moving Company". I will definitely use you again! You are the BEST!! read more

Outstanding service! We had an excellent experience with Loyal Moving Company. Our move involved multiple stops and lot of fragile items. They handled the whole move extremely well. Compliments to Chris, Gili, and the team. I had a chance to speak with Mike, one of the owners of this family run business. I can say that he is a good guy and will truly be loyal to you should any issues come up. read more

They are seriously fantastic! I've had the worst experience with moving in the past with other companies, so was afraid to move again because of that. We found this company and have hired them 2ce now and LOVE them! From the woman that called to confirm, to the men who moved us. They're totally professional, caring, honest, smart, very careful with everything, extremely hard-working, strong and really great people. They were so great about making sure that everything fragile was wrapped really well and moved safely. If you hire them, ask for Edgar, Fernando, Jeovany, Diego and Alberto. Especially Edgar and Fernando but all of them are amazing guys! My dad and I went back to the house to finish cleaning and noticed that one of them found my diamond ring and put it on the counter with the rest of my stuff that they knew I was coming back to get later!! That's so rare in today's world. After they finished and left, my dad and I kept saying how much we like these guys. They took the stress out of moving and actually made it a very good experience. We highly recommend them. read more

I used this company for my moving. The movers were suppose to be there between 8-10 am but they did not show up until 11:00 am. When I called the office about them being late, the response was "they are just human beings." When they had to move my Refrigrator in, we measured it and figured that if they take the parts off, it will fit through the door. They did not take all the parts out and did major damage to my wall. When I called the office to tell them about the damages, the response was: "You made them bring in the Refrigrator." Instead of getting proper customer service, I got yelled. read more

Movers worked hard and helped with a couple or so very crucial things at the moment we moved in. Also, the company took our request about 3 days prior the day we had to leave out of the previous house and provided us with fast responses and great attention. However, they left important things behind that I clearly said we had to take with us, causing us a big problem by having to go back, two hours driving round trip, to pick them up. Wouldn't recommend the worker called Walter. He was the one rushing up to leave and making us let all that stuff in the old house. Not even a "ma'am, is there anything else that gotta go? Is that all?". It was a very rushed up moving and that dude wasn't being helpful. Also, the worker David was nice and careful with our kitchen items (even away too much, using excess of wrapping for things that didn't need all that paper), but he not only forgot all the silverware behind, he also put our pantry box and other kitchen boxes all the way in the back of the room we're using to storage other boxes, but not in the kitchen, where kitchen boxes should go - kind of obvious, right? But I'm still giving it four stars, but not one or two, since costumer service worked out with us by compensating for the flaws, once the service was considerably pricey, so, deff, if you happen to use this company, in the event they don't provide you a satisfying attention, Mike will make sure to take good care of any issues. So, props to their customer service skills. read more

Moved in the beginning of July and can't say enough good things about the moving staff on the day of the move. Amazing work and super professional staff. They worked super hard to make the move as seamless and efficient as possible. Our two movers were very professional and worked so hard during the heat to help us move our stuff 60 miles away. Can't say enough good things about them. We wanted to move early in the morning and they were there earlier than the promised time since we were pressed for time. They moved everything perfectly without any mishaps or anything getting damaged. My only issue is transparency with this company. We agreed on a price on all the fees included and at the end we were charged an extra $60+ for fuel surcharge and cling wrap for the furniture. I wish the company was more straight forward with those charges as they told us everything is included. Positives: Extremely professional and hard working moving staff. Reasonable price On time and efficient! Very careful about delivering things in excellent condition Cons: Literally the only con is transparency. Make sure to go over all of the details including surcharges and such with them in advance. read more

I'm more than happy with this service. Arrived on time, started right away, were moving fast. No complaints whatsoever. I had some stuff unpacked, and they took care of everything. They use bubble wrap and plastic, fast and careful. I should have mentioned that I wasn't too worried about some items, so that they didn't have to spend time and materials to wrap them. But I appreciate that the guys were really thoughtful and gentle with my belongings. Also, was actually nice to chat with the guys (which is rare with some movers)) Thank you guys, good job! read more

Good job, guys! Look, I used to live in Cincinnati, OH, then Washington, DC, Chicago, IL, Miami, FL and finally Los Angeles, CA. I been moved at least 5 times in last 2 years and had a lot of experience with different moving companies in different states. I know exact cubic feet my staff is and approximate price for the moving. I remember other companies tried to fool me with cubs and paling materials and weight and distance. So I was prepared for "show" they usually play. But this guys surprised me! Professionals packed each Item in separate blanket. Every dish, every small item was packed separately. Fair price and absolutely NO DAMAGE happened. Thank you guys again! read more

I rarely, if ever, write reviews for Yelp, but I feel compelled to do so for Loyal Movers - they are great! Gili gave me a quick and accurate quote, and Edgar and his team showed up on time, hustled and did great moving a family of three across L.A. Thanks Loyal Movers! read more

Loyal Moving Company - Great team! - Movers Near Me - Los Angeles, California

These guys were awesome! Gilly booked my appointment, and Alex, Diego and Benjamin were my movers. I had an incredible amount of stuff for a one bedroom apartment, but the guys were still able to transport everything quickly and safely. They were even able to move my dining table and desk via my second story balcony. No small feat considering how heavy they were. Would hire Loyal again no question! read more

These gentlemen were diligent and took alot of care to wrap and transport our fairly delicate belongings a distance of over 100 miles. They were on time and very professional. Their prices were very reasonable. I especially appreciate this after just purchasing our home. Homeowners budget , ya know! Anyway, I highly recommend them for your next move. By the way, they were still moving fast in 100 degree heat! What more do you need? Dvit, Domingo, Vicente and Eddie were our moving team and they are truly awesome! Thanks guys!! read more

Loyal Moving Company - Large China Cabinet made it with NO scratches or dents :) - Movers Near Me - Los Angeles, California

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DO NOT USE THIS COMPANY!!!!! BEWARE: The owner Michael is a crook and charged my cc twice and has since refused to rectify the unauthorized charges. My quote of $1500 turned into 2 $3000+ charges. They BROKE and damaged ALOT of Furniture and the workers are Very careless... I found many Fragile boxes stacked and flipped upside down! You can get 4/$100 hr elsewhere. Do your homework. These ex-cons are not worth it!!!!!! read more

Maybe my expectations were just too high. This is the first time using professional movers so I went to yelp and decided to go with this company because they had raving reviews and Lucy was knowledgable, cordial, responsive and thorough (Lucy is the person I worked with on the phone). Upon arrival, the foreman and his crew were friendly and appear to know what they're doing. I was excited, Yes! Yelp did it again and gave me an awesome referral! They were excellent with wrapping up my furniture and loading everything to the truck but as the day progressed and especially after lunch when they started unloading and reassembling my furniture at the new place they did not meet my expectations. Felt like they rushed through the reassembling of certain items (they forgot to assemble one item, that could have easily tipped over) and was not very careful with my newly painted walls. Lots off scruffs and a couple dents. I get it's unavoidable, but they could have apologized or offer some suggestions to clean off / fix. Things that didn't go too well: 1. They punctured a small hole in the ceiling at our old place during the move. Unavoidable and I totally get it. They offered to send someone out, but my husband let them know to not worry about it if they can take 50 bucks off our bill. They told us they just won't charge us mileage for the return trip so it equated to 50 (we had them move a washer / dryer back to our old home). When I booked withLucy, she indicated that I won't be charged any additional mileage for the return trip because it's such a short trip (1.5 miles). Didn't realize till my husband told me afterwards. 2. Most furniture was reassembled, but some they didn't move it up closer to the wall. It was a hectic day for me, but was hoping they would have done a final walkthrough so I can confirm everything was placed exactly where it needed to be. They just seemed very rushed towards the end of the day. 3. I have a scratch on a beautiful desk that was probably caused by cutting open the plastic furniture wrap. 4. Many scruff marks on the walls and minor dents here and there. Understand it happens, but there was no acknowledgement or apologies. With moving companies I'm sure it's difficult to manage a large crew of contractors, but wished the movers remained focused and cautious throughout the day. I do appreciate the movers hard work and they completed in a reasonable time. I know it's not easy to move heavy, awkwardly shaped objects, just wished for a little more caution. read more