On Thursday, January 22, 2026, I visited Fresno Coin Gallery and parked in a nearby lot that I…read morebelieved was permitted for customer use. Approximately 15 minutes later, I returned to find that my vehicle had been towed. I was later informed that a neighboring business enforces towing for vehicles parked in their designated area. Unfortunately, the posted signage was unclear as to which parking spaces belonged to which business, which led to the misunderstanding. Despite this situation being completely out of Fresno Coin Gallery's control, the owner demonstrated exceptional kindness and professionalism. He personally drove me to the tow yard to retrieve my vehicle and then to the insurance office so I could obtain a copy of my registration, as I had recently renewed it and did not yet have the physical copy. In addition, he paid the $600 towing fee out of his own pocket. This experience speaks volumes about his integrity and commitment to customer service. I am extremely grateful for his help and generosity, and I will absolutely continue doing business with Fresno Coin Gallery. I highly recommend them to others.

I had some inherited jewelry that was too small to wear so I took it in to sell. The offer I got…read morewas very fair and the person who helps me answered questions and let me know each step what was going on. I took the offer I was given and was able to buy presents with some of the money. Very happy with the whole process.

This is the best jewelry shop in Fresno it's a family run business. They work with your budget and…read morethey hand make jewelry to your exact specifications. You can tell by the jewelry they made for me they are MASTERS at their trade and the BEST in the business. There prices are extremely affordable for custom jewelry, - I honestly don't know why this store didn't receive the Fresno Bee's Best Award for a Jewelry store.

Oh no! What could we improve?! Let's start here…read more I purchased a watch and wedding ring 7 years ago from the Diamond Gallery. Both have weathered daily wear well. Very happy with my purchase. I Left the watch and ring with them for a minor repair early in May. I told them I wanted to remove a link to resize the watchband and asked if they could refurbish the watch case. The ring was missing a tiny diamond chip. I needed the missing diamond chip replaced. June rolls around and so far I had heard nothing from anyone about any progress. 3 weeks pass before I got curious and impatient and decided to call to find out what was going on. Ken says "the diamonds are on back order and that the watch would be about $190 to repair. We didn't know if you wanted to spend that much to get the watch repaired so we didn't know what to do. Hmmm. Here's a novel idea. PICK UP A PHONE AND CALL ME ON THE NUMBER ON THE ESTIMATE! Jeez. Ask a question. You might just get an answer. It made me wonder how long my watch would have sat there if I hadn't bothered to call and check? I explained to Ken that yes, like the estimate says, repair the watch and resize the band by taking out a link. He asked if I wanted the crystal replaced. I say yes. It's not a super expensive watch but it has sentimental value and I wanted it completely repaired. Three more weeks pass and no news. No call. I call again. They say the store is closed for a week for vacation and they don't have any information on my watch or ring. But they will call me as soon as they are open again. Finally call me yesterday ( it's now mid July. It's been well over ten weeks since I dropped it off.) They ask, what are we supposed to do to the ring? I said it was supposed to get one of the diamonds replaced that is missing. He says "Oh. It looks like it's already been replaced. I guess you can pick it up tomorrow." Wife goes to pick up the watch and ring and they ask her, "Did he want the crystal replaced? It's got a couple of scratches in it." I told my wife to just pay for whatever they did and bring it home. I certainly didn't want to leave it with them again for another 10 weeks. She gets it home. I put it on only to find out they never took a link out to resize the band. Do I recommend them? Ha. This level of incompetence or complacency is really hard to find. I can understand a miscommunication. A mistake. This minor task was a train wreck from start to finish. The other funny thing? When I dropped the watch off, I asked the guy if they had a Citizen watch like mine except with a green dial face instead of the blue and he immediately said no no. I can check around but that would be pretty hard to find." As I was walking out the door, I looked to the left and in their watch display window I saw one sitting there with a green face. I just now decided to order it. On Amazon. The only assumption I can come up with, is that this is place must be just a storefront for laundering money. I can't imagine how they can stay in business with this level of customer service. I'm kidding of course, but yeah, I'm thinking I wouldn't recommend this place to my worst enemy.

I thought we would come and check out the vault when we saw it on the news that they were retiring…read moreso we came out to support and see if we could get some deals. Gary was the one that helped me choose band to go with my other ring. I learned a lot about the different styles and chose something that worked with what I already had. Thank you and good luck with your new chapter!

This review is truly heartfelt. I have known Gary Yervan since arriving in the city. We both have…read moreknown the sane couple that introduced me to The Vault. I have the utmost respect and appreciation for any jewelry projects I have presented to Gary. Quality of workmanship is second to none. Staff is always courteous and customer focused to whomever enters after ringing the door bell. I highly recommend to people in the Fig Garden shopping area to stop by and browse for all your jewelry services. The Vault Fine Jewelers is definitely an asset to the community and surrounding areas. May God bless Gary & Elaine in their future endeavors

Customer service was friendly. Service was fast. I had gone in to have my watch band adjusted - in…read moreless than 15 mins, I was out of the store with my adjusted watch and happy with the service & pricing.

One of the few places in the Fresno/Clovis area that actually does watch repair and battery…read morereplacement. I brought in three watches; two needed a battery repair and one needed a link addition. They were able to help me out with everything except for one of the watches. I was told they tried three different batteries and even tried using a magnet to see if they could get the gears moving. I really appreciate their effort and they suggested just going back to the manufacturer to have them replace it. The service was fast and friendly. They were done with everything in about 20-minutes. Beyond watch repair they also sell a lot of watches and jewelry, for both men and women. I believe they also offer jury cleaning and stone alignment services. Pro Tip: If you come here to get your watch serviced or your jewelry cleaned there's a Casa Corona in the shopping center. Go enjoy a margarita and some cold AC while you wait!

Scott, the owner is awesome. He was attentive and responded quickly to my calls and questions. I…read morefelt I could trust him with my sentimental jewelry. I brought my ring in to get resized and had him solder it again because the previous jeweler had done a messy job. He polished the white gold, cleaned the diamond, and resized it perfectly. He resized this ring, adjusted another, and fixed two necklaces within 24 hours and a very decent price! I will always come to him now for my jewelry needs!

Scott has very fair pricing and is very fast! I have had him resize a couple rings for me and make…read morecustom settings for loose stones I brought in.

I was looking for everyday dainty solid gold jewelry which won't tarnish and look great with…read moret-shirts and dresses. I picked out a cute dainty necklace and small hoop earrings. I had a Great customer service, they let me try on as many items I wanted to. They have a variety of modern and traditional gold jewelry. I will be back.

Lovely helpful staff and gorgeous Indian quality excellent inventory. Security. Highly recommend!read more

Very helpful. I knew what I wanted when I went in and I got it at a reasonable price, with no…read moreannoying attempts at upselling.

There are not enough words to describe how incredibly pleased I am with their service! They took my…read morering from looking musty to a Must see! Roxy saw my vision, the jeweler made it happen, and it was worth every dollar! Thank you!!!

I recently noticed the opening of a new jewelry store on the corner of Champlain and Shepherd. I…read moreneeded some repair work done on a few necklaces. I cannot say enough good things about The Ritz jewelry store and the owner Chris. The store is very elegant and tastefully decorated, with a wide variety of fine jewelry. Chris quoted me a very fair price for the repairs and the work on all three necklaces was done in less than 24 hours! I highly recommend this store.

I got a necklace passed down to me from my grandpa. The chain for it was copper and over 75 years…read moreold. I wanted to wear the necklace everywhere to honor my grandpa. When I went for a walk, I found this place on my route and thought maybe I could get a new chain for the necklace, since it was turning my neck green after workouts. When I walked in, there was Chris. I talked to him about my necklace and the problem I was having with it. I was originally going to pay more than I could afford for the replacement chain for this necklace, but then he showed me a more affordable one that not only matched the pendant but was also sweat- and waterproof. I made the payment and placed the order. When it arrived, he put it on the necklace, and it looked so good. I think my grandpa would be proud of it, and I have Chris to thank for that.