I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

The air conditioning stopped working in my vehicle. The compressor needed replaced. Beck's is a…read moregood place to go. They got me in pretty quick. The guys I dealt with were nice and helpful. The labor cost is higher than average, but everything is good with my vehicle so far. Their online communication is nice as well.

DO NOT RECOMMEND. My grandson was calling about his battery and the owner left him a disrespectful…read morevoicemail. As a grandma it saddens me to see how hateful someone like Tom could be. I can't include what the voicemail stated because of how many slurs he said but just know it wasn't pretty.

I don't even know where to start. Tom was just the rudest guy i've ever had to encounter with. He…read morewas disrespectful on the phone. Left a horrible voicemail that I don't wish anyone else had to receive. Please go elsewhere for a mechanic, you'll thank me later.

I recently experienced car problems after dropping my son off at Purdue. Concerned that the car…read moremay not make it back home, I brought the car to Gilliland's. Jonathan was extremely helpful and his team did a quick diagnosis. Although they couldn't do a final repair on the car, they did make it safe for me to drive back home to Chicago. Although I hope to never have future car problems in West Lafayette, but if I do, Gilliland Motors would be the first place I would call.

I brought my car there a little over a month ago with an oil leak. I told him i was pretty sure it…read morewas a warped plastic oil pan but the guy assured me it was the oil level sensor. He assured me that lots of cars have plastic oil pans and it's nothing to worry about. So i pay him $700 to fix it. Turns out it didn't fix my leak, was leaking just as badly. So i brought it back to him, and what do you know? Hes explaining to me on the phone that it's because the plastic oil pan was warped. He did seem to feel sorry and give me a good deal on replacing the oil pan, so i spent another 500. He tried to say that fixing one oil leak can cause another, but the oil was clearly leaking from the oil pan the first time i brought it in. I even have obvious photos of it from before I ever brought it to him the first time. I shouldn't have let him convince me it was the sensor. Could he be right? Maybe. But I think the evidence leans towards he made a mistake. Which is fine, mistakes happen. But he could at least admit it.

I want to start by saying this, I absolutely love my Mustang! It rarely has issues other than…read morenormal wear such as brakes and little things. However, I ABSOLUTELY WILL NOT LET ANYONE WORK ON MY CAR! EVER! I will only take my beloved pony to LYONS. He is honest, reliable, respectful, and his name and shop speak for itself. His schedule is busy but he will always get you in no matter what(usually the same or next day) . I know plenty of people who feel the same way about this guy and his place! Prices are always in affordable range. But most importantly I know my car is in good hands. He just gives the nice grandpa vibe! Who doesn't love that!! Plus his location is right downtown!

For decades I have relied on Ron and Ty to service/repair my vehicles, and in each instance they…read morehave responded promptly to my needs and provided great results plus sound advice at a fair price. Never an attempt to sell me something I didn't need. Tony B.

Absolutely amazing service. I was in a bad time-sensitive situation and Scotty and his techs really…read morehelped me out. Also LGBTQ+ friendly.

Very courteous and helpful manager and mechanics took great care of our oil change, especially…read morebeing new to town & Purdue University. Great referral from fellow colleagues! Closeby and will return for sure.

If you need your vehicle fixed you can trust these people. There honest kind and dont try and price…read moregouge you. They saved me $1900.00 coming here and we're honest with me I was quoted $2500.00 from car x and decided to get a second opinion and im so happy I did. Thanks Mr. and Mrs. Tire for being true honest good people just doing good honest business to help others out may you all be blessed.

Staff is knowledgeable and efficient. We go here for tires, oil changes, as well as other repairs…read more We have never been disappointed, their work is always great. My entire family goes to Mr. & Mrs.Tire and I recommend them often. They even helped me one day when I had a flat tire, even though they were completely booked! A+ service!

I had my first experience with Belle Tire, located in West Lafayette one year ago. At that time, I…read morewas extremely happy with their service and the Michelin tires I purchased. . I recently returned and had some additional work completed and spoke with Dallas on the phone several times and when I arrived at the store Lane checked my car in. . Both Dallas and Lane were very professional and helpful to say the least. In fact, prior to today, I had to reschedule my appointment a couple times around my work schedule and Dallas was very understanding and helpful. And when I worked with Lane today. He was extremely knowledgeable and committed to his work and making sure I had a good understanding of all my options for the service I thought I needed. Notice I said, "thought I needed"... that is because Lane explained to me that my car didn't need the service, and equally he advised me on several other things I might consider for future work given my Subaru has 118K miles on it. This was awesome... He saved me from an unnecessary expense, which is of great value to me of course. I was extremely impressed with their honesty and no pressure informative approach regarding other work I might consider given the milage and age of my Subaru. . The above factors along, with the positive experience last year when I purchased my new tires, and the great nature and professionalism of everyone I have interacted with at this store, has bought them a lifetime customer. I will have this Belle Tire Store location at the top of my list when my vehicle needs any future service. . Many thanks to Dallas and Lane. Great experience... Highly recommend this store, without a doubt.

Way overpriced. I pushed back on the quote I got and Matt told me "that's how I know you don't…read moreunderstand the auto service industry" Guess what Matt every other place quoted me $200 less. Don't be condescending when people call you out for ripping them off.

Very convenient online scheduling tool. A clear estimate was provided via text message. Work was…read morecompleted quickly on budget. Staff is friendly and professional. We just moved to Lafayette and it's great to have a "GoTo" automotive repair shop.

They came recommended by Todd, the Uber driver. Didn't disappoint. Joe was very helpful start to…read morefinish when we were stranded in Lafayette and needed a brake diagnosis and tow truck. It turned out to be a warranty issue with a master cylinder. So we were only charged rack diagnostic fee and the tow. $127.

Detailed service and diagnostic location. Fred runs a smooth and efficient operation and is an…read morehonest and trustworthy mechanic. I'll never take my car to the dealership for service again.

Automotive Imports is the only place my cars have been serviced for the last 25 years. Fred the…read moremost knowledgeable, honest and candid mechanic I have ever known. If Fred can't fix your car, no one can. Expect only the best from Automotive Imports.

Failed to respond to BBB complaint. Had to take our car to another more reputable business to fix…read morethe problems Ernie's couldn't not and more that he created.

Ernie's had my car for four months and still couldn't get the job done correctly. The car was…read moredelivered back to me without the radiator support replacement that they were paid to do. The radiator isn't mounted in the car because of this and the car cannot be operated safely. Many other parts were paid for without being replaced. The body work that was done was amateur level at best and they have refused to make it right. I wouldn't trust them to work on my daughter's bicycle.