I've had multiple bad experiences with Dr. Khoury and will never go back. I had the perfect dentist before moving to the Boston area and after my most recent visit am considering flying to future dental appointments. Kappa seems focused on doing the quick expensive things as opposed to listening to my complaint and fixing it. I was given bad advice a year ago and then was told I did the wrong thing by following it. read more

One of the cleanest dental offices i have been to in Boston (this is the 3rd). Maybe they don't have digital cameras that can blow up my tonsils the size of a 42" TV screen, but the dentists are top-notch, reasonably priced and caring. The hygienists are extremely thorough, and did I mention that everyone is extremely friendly? I've been going here for years and wouldn't switch (unless someone else paid the bills). :) Oh, by the way. If you're gums bleed - that's a sign that you DON'T KNOW HOW TO FLOSS!!!!!! holler! read more

Unlike most people writing reviews here I had several major things done at this place. My overall reflections: Very highly MONEY-MAKING FOCUSED, all doctors in this practice, including the Asian receptionist. Sends daily remainders of major work to be done and presses to have them done immediately regardless of an actual need and urgency. Chaotic with the treatment plan - due to miscommunication between Kappa Dental dentists and conflicting treatment recommendations I've lost about $1000.00 in insurance refund. When I had an emergency broken crown on Sunday, the self-declared "on-call dentist" Dr. Khoury said he will not receive me because: (1) he is out of town, (2) it's a greek holiday, and (3) my pain is not severe enough. Very RUDE subsequently. One of the root canals was very painful, not enough novocaine. By the time I was able to communicate, I nearly passed out. When I repeatedly requested a copy of my X-rays, he sent me only some selected low-resolution images and none of the most recent ones. On the plus side, I had here one of my best tooth cleanings ever. Unfortunately, that's not enough. Needless to say, I'm not going there anymore. read more

On time, reasonable price as a new patient getting a fixed in retainer wire re-cemented ($115). Dr. Osborne answered all of my questions and concerns and didn't try to rush me out. read more

I went to Kappa Dental because of the reviews here. I was pretty desperate because of a really bad experience somewhere else (read my review on Central Square Family Dental). My doctor is Dr. Khoury and my hygienist is Carrie. At Kappa they gave me the most complete diagnosis, they came out with the best budget possible and by all means it didn't look like they were trying to get money out of my teeth. As it was a lot of money (2 root canals, several caries, wisdom teeth) I was considering doing it abroad, and they were very understanding and willing to help with that (prepare a diagnosis, give me the Xrays, etc.). They didn't pretend that was the only place on Earth I could get my dental work done, and they understand that dental work is just too expensive in the US. Finally my insurance covered so I got it done at Kappa (except for the wisdom teeth, which I'll still do abroad). It has been a year and no problems so far. All the people there are super nice and professional. They tell you was going on honestly (and kindly) so you know where you are standing. Carrie has been amazing cleaning my teeth very thoroughly and explaining what were my problems and what I need to do better, plus she is super kind. Dr. Khoury is just great, very professional and attentive. What can I say, from my experience I say he knows what he is doing and he cares about your teeth. Also they have all those fancy things that other people mention here (TVs, massaging chairs, nice decor), although that's not important for me. I must also add that the exact diagnosis I got at Kappa I also got it from other doctor in DC and another in Mexico (the number of caries and root canals, and the need for gum surgery). So they know what they are doing, they don't make up or underestimate problems. read more

"Never attribute to malice that which is adequately explained by stupidity." -Robert J. Hanlon This reason alone is why I offer this place 2 stars as opposed to 1. I had a terrible experience with this dentist. I only went one time out of desperation. My jaw was in a lot of pain and I thought it was because it was time for my wisdom teeth to be pulled. After going in, x-rays were taken and I was told that the source of my pain was TMJ. In other words, because I was grinding my teeth at night I had worn down the disc in my jaw, causing pain whenever I would open my mouth. The solution? A $600 night guard. I don't have dental insurance so that would have been out of pocket. Fortunately, my mom back at home has a friend who is a dentist's assistant. She told us we could get the night guard for only the cost of materials. So I bring in my x-rays that Kappa had given me. She takes one look and says that the problem is obviously caused by one of my wisdom teeth, which was jutting into another tooth at the root. Long story short, I had the tooth pulled and the pain is now gone. If I was a more cynical man I would guess that the plan was to sell me an expensive piece of equipment to solve a problem they knew I didn't have. But I choose to give them the benefit of the doubt. I would rather believe that it was an honest mistake, rather than a scam to nickel and dime a college student without dental insurance. Needless to say, I will not be returning to Kappa Dental. read more

Going to the dentist doesn't scare me or anything like that, I grew up with my bad English teeth going to the dentist all the time so I'm putting it down to being lazy as the reason I didn't go to the dentist for like two years. Well, one of my teeth started giving me some problems and I knew I couldn't put it off any longer. After a quick Yelp scan I saw this place and recognised it as I pass by it everyday on the way to work. I saw the glowing reviews and booked my own appointment. Holy crap was I not sorry. Everyone in the office was so nice, from the lady that took my info down to make the appointment to the lady at the desk when I went in. The hygienist was very nice and let me know about the x-rays they took and her thoughts about my dental habits. Then Dr. Vigneault was superb, again she took the time to explain everything ask my opinions on things and really put me at ease. I had to go back for two fillings (told you I have bad English teeth) and I was a little nervous of the price, but the lady at the front told me exactly how much it was gonna cost me, and it wasn't anything near the amount I thought, so an informative caring dentist for cheap, yes and thank you! read more

Wonderful experience here. Everything is nice, clean, and look new. The doctor and hygienist are very nice and patient explaining to me what my problem is. With accomadation like flat screen TV and massage chairs, you will feel you're in a "five-star" dental office. I'm so happy that I found this one after my long time search of good dentists. They have 5 parking spaces and last time I went there, they're all taken. But it was not a problem because you can easily find free 2 hour street parking around. read more

Very good, thorough, and friendly. Plus magazines and TV. One of my better dental experiences

After a horrifying experience with a children's dentist at Cool Smiles I was desperate to find a good children's dentist for my 5 year old who was now scared after a "rough" experience. I came across Dr Kourhey. He was so kind and gentle. Also very accomodating a child who was a bit nervous. He even lets her wear her sunglasses so the light isn't shinging in her eyes. He's a great guy. We have been with them for about 2 years now and recommend them to everyone. read more

I've had a number of great experiences here: 1. Just for general cleanings, I think they did a good job, and the staff was exceptionally friendly and the facilities were nice. Nothing amazing, but then I'm not sure what would be. 2. I had to get a tooth filled from when a sealant I had put on as a child leaked. I have a tendency to faint from needles, but no problems here. Dr. Khoury was super proficient in making me comfortable, and I barely felt a thing the whole time. Very impressive. 3. MOST IMPORTANTLY, yesterday I had a filling that a old dentist (not at Kappa) did fall out. That left me in a fair bit of pain. I showed up first thing on Monday morning without an appointment, but Dr. Kazou squeezed me in first thing. I went from in the door without an appointment to out the door with a well done (and painless!) filling in about 40 minutes. VERY impressed with that. Plus, the staff was super nice about everything. read more

i've spent a lot of time trying to find a dentist i liked---then it turns out these folks are around the corner from my house---awesome!!!--Dr Vigneault is great!!! i'm finally fixing all my teeth,after putting it off for years.....all the people who work here are great,the office is sparklingly clean,and i'm very happy with all the work done so far.... read more

This is honestly the best dental care I have ever had. Beautiful, clean office with TV's to help take your mind off of the work being done. Great assistants. Dr. Khoury is wonderful and very sensitive to all kinds of patients. Also, the reception and admins there are amazing - the best I have ever worked with at a dental or doctor's office. They are completely on top of things and provide excellent service. I highly recommend this practice to any one. They do phenomenal work! read more

This an outstanding dentist. I had a filling done by Dr. Khanry. It was essentially painless, and the filling matches the existing tooth so I can't tell it's there. They also have Saturday hours. What more could you want? read more

I LOVE this dentist, but today I had THE WORST most absurd experience there and I just sort of need to vent about it. I used to be a patient here, but due to insurance changes, I could no longer go. I was super bummed. Recently, I got Cigna. I also recently got cancer and I need surgery next week, and they told me to get to the dentist prior. So, I called Kappa last week, spoke with a receptionist to whom I explained my situation. She was very helpful, took all my new insurance information, Group ID, member numbers etc. When I showed up today for this appointment, the receptionist told me, "oh sorry, we don't actually take that kind of Cigna." I am just so bewildered that the time they choose to actually really look into my insurance information was when I had already arrived! I'm fairly certain it didn't take my being there for this to be discovered. I called, I gave them the information, they said yes. There is so much to do prior to this surgery and now I've lost a day because Kappa Dental has bizarre practices when it comes to customer service. The best they could do was"sorry". Amazing, read more

Office is immaculate. They text reminders of visits, which i like. I've been satisfied with the general dentistry care - cleanings and the such. read more

I just started as a new patient, and they were great. They got me an appointment for the next day, and the hygienist was affable and informative. I appreciated her explanations through all the motions, and she gave good advice for improving my cleaning habits. I look forward to my next appointment. Unlike another review mentioned, I seen not even 5 min past my appointment time. read more

Very happy to have found this place. I recently was going to a dentist is Stoneham for many years. I had a crown put on at that office, and over time an infection surfaced. I went back to that facility and was told that I was "fine" and when I requested antibiotics -- I was told it was NOT necessary. Needless to say I did NOT believe that for one minute, as I was in a lot of pain and noticed a bubble on my gum. Luckily -- I FOUND KAPPA DENTAL!!! Dr. Khoury was able to see me right away and inspected my gums/tooth. He was great. Very caring and educated. He immediately saw that I had an ACTIVE infection and prescribed me antibiotics for 10 days. Thank goodness he did. I felt MUCH better and was able to schedule a root canal promptly with Dr. Shu. Dr. Shu was fabulous. Unfortunately it took 2 visits to complete my procedure but I am glad that I had decided to see Dr. Shu. He was very precise,and meticulous. He was sensitive to my dental anxiety and checked on me many times throughout the procedure to make sure I was OK. My dental assistant Haley was lovely. Very personable and in tune to how I was feeling before and after my procedure. She did her best to make sure I was comfortable and calm, which I greatly appreciated. Only con -- I wish the front desk was more friendly. As an office manager, I know that a warm smile and personality go a LONG way. Overall, a wonderful experience. I plan to come back for my all of my future dental needs. read more

Last December I started Invisalign by Dr. Kourey. Yes, It is expensive. but so worth it! He is very patient, kind and very experienced with Invisalign. I never thought it was possible to correct the spacing of my teeth without traditional braces, but it worked perfectly! I wish I had a better understanding of different options and prices of the retainers after the process was complete. So I would highly recommend asking more about that so you know the true total cost. The staff is very friendly and the office is very clean with up to date technology. read more

I just got fined $100 for missing an appointment. Is that the way you keep customers? Do these people really expect you to pay the fine and happily schedule another appointment with them? I've seen $40, $50 fine, but $100? Really?? read more

I have a history of anxiety about the dentist, and this is the best dental office I have ever visited. Dr. Khoury is so kind and has incredible expertise that put me at ease when I visit. The dental hygienists are terrific as well! So far, I have had several cleanings, cavities filled, a crown put on, and a wisdom tooth pulled here and everything has been the BEST experience. I highly recommend this office--talented, compassionate, and very personal care. They even do very late afternoon and Saturday appointments, which is helpful if you work during the weekdays. read more

The hygenist is awful. My gums have never bled so much during a routine cleaning and neither have my boyfriend's. We will not be going back. read more

I was not very happy with my experience at Kappa Dental. I went for a cleaning and a general examination. The hygienist was not very gentle and my mouth was filled with blood as well as her gloves and instruments for which she blaimed me saying that I do not floss my teeth. I take good care of my teeth. WEhen Dr. Dr. Khourry examined my teeth, he told me that some of my already existing fillings need to be replaced because they were not made properly. This annoyed me because I do not like redoing work for which they can charge my insurance and I am happy with my curent fillings. When I said this, he suggested that if I cannot afford it, this is fine. This only added insult to injury. I believe that it is important to take care of your teeth and go to a dentist twice every year so this was not the issue at hand at all. I wish I had my old dentist from DC here. I am never going back to Kappa. read more

This place did a a pretty good job in cleaning my teeth once. However, don't let them schedule you an appointment after your visit. I wouldn't have done it six months ahead of time, but the receptionist was pushy in having me do it. Flash forward six months. I forgot that I had the appointment and the Kappa Dental office charged me a $50 missed appointment fee! That fee certainly isn't listed on their website or clearly in their appointment policies. I really felt ripped off by this place and won't go back. read more

This is my second visit to Kappa dental and I feel that they have been untruthful with their billing. I am uninsured and for my first full visit with cleaning and dentist exam six months ago I paid $125. I scheduled my next appointment six months later (today) with the hygenist only and was told the cost would be $95. Today, Dr. Kouhry walked in for a minute at the end of my visit. I was never told I was also being seen by the dentist. At checkout I was asked to pay $155. I replied that I was only supposed to be scheduled for a hygenist cleaning. They said hygenist cleanings cost $120. I asked why I had only paid $125 for a full visit (with dentist) 6mo ago, and why I was told this visit would only cost $95? Dr. Khoury said that those prices ( $95/125 cleaning/full visit) were 6 years old. Thinking I may have misremembered my prior fee, I paid $120. Sure enough, I checked my credit card bill from 6 mo ago and I paid $125. I even called back to Kappa dental but they, denied knowing why I would have been told those numbers, and did not offer an explanation of why my prior full visit was only $125. They were unwilling to offer me the price I was told at my original visit. So, if you are uninsured, please always ask the price before each visit. And for that matter, don't go to Kappa Dental read more