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    Kar King Auto Repair

    1.0 (1 review)
    Closed 8:00 am - 6:00 pm

    Services - Kar King Auto Repair

    Oil changes

    Routine automotive maintenance

    Kar King Auto Repair Photos

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    7 months ago

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    Valvoline Instant Oil Change

    Valvoline Instant Oil Change

    3.4
    (65 reviews)

    Came here today for the first time. I usually get serviced twice a year at my dealership but saw…read moremy oil was down a quart and I wanted to get this done before I go on a summer road trip vacation. If there was one disappointment, it was that there were only two people on duty (unless there was someone working the underground bays that open to capture the oil drained which I couldn't see). Luckily, in my case, there was only one person being serviced ahead of me so I didn't have to be terribly delayed. I would guess that it took about 10 minutes longer than it would have had there been a third person there. The two workers were very professional in their interactions with the customers. Based upon what I saw, I could see getting a lot of things done at this place that I never would have considered from a quick oil change business. I didn't know they did inspections and could do a lot of other work. At the end, my mechanic came back to the office with a checklist in which 5 or 6 items of a possible 14 or so were checked. Some of these things on the checklist were things that cost over $100 that the checklist said should be done every 4 to 7 years. What I couldn't figure out was how he thought that my car needed these maintenance items right now. Was it based on something he saw while working on my car? Or was it an assumption that I hadn't gotten some of these things done yet? I didn't know. But to get everything serviced on the check list probably would have cost me upwards of $400.00. As I hadn't planned to spend near that much, I told the technician that I had been getting maintenance done at regular intervals at the car dealership (true) and that I was confident that these items would have been taken care of as they came up. So I just asked for one of the items to be undertaken which was a top of coolant as the fluid level was low. What was really going on was that I didn't feel a sufficient level of trust with Valvoline that my car really needed these services at this particular time. I thought that maybe they were trying to upsell me something that I didn't need. I couldn't tell as it was just my first time there. But I'll say this. If, when I go to my dealership in January for my car's inspection, they tell me I have to get some of these things done that were suggested today, I will be more likely to undertake the suggestions I got at Valvoline going forward.

    Customer Beware I…read morewent to the Valvoline location in Great Neck for an oil change and New York State inspection. While I was waiting, an employee approached me and recommended several services and repairs totaling several hundred dollars. As I usually do, I politely declined. A short time later, the assistant manager, Kevin, came out and told me I was "all set." I assumed that meant I had passed the inspection. Instead, he told me I had failed because my windshield wipers needed to be replaced. I asked if they could replace the wipers right then and rerun the inspection. He said yes, but explained that with Valvoline you pay the inspection fee whether you pass or fail, and I would have to pay another inspection fee to have it reinspected. He also said I could buy my own wipers elsewhere and come back later for the reinspection. What frustrated me most was that I asked Kevin why no one had told me about the worn wipers before the inspection began. I asked whether it was against New York inspection regulations to point that out beforehand. He told me it was his discretion whether to say anything. He also mentioned that he was tired of doing inspections. Therefore he stated that he decided not to tell me and allow me to fail. It was totally his discretion. Would you trust a service station that can decide on how they feel that day , how you look , or how much you send there to decide your inspection? Because years back when I went to the very same place another gentleman who isn't there any longer, told me I will fail the inspection because my tires are wore out. Anyhow Kevin's response didn't sit well with me. It would have taken less than a minute for someone to tell me, "Your wipers need to be replaced or your vehicle will fail inspection." I had already been approached about hundreds of dollars in recommended services, but no one mentioned the one inexpensive item that would cause my inspection to fail. Because of that, I was left wondering whether my earlier decision to decline the recommended services influenced how my inspection was handled. I can't say for certain that it did, but that's how the experience felt to me. Had it been a friend or family member, I believe they likely would have been given a simple heads-up. After I raised my concerns, Kevin ultimately did not charge me because I made a stand. However, when I explained why I felt the situation was unfair, his response was essentially, "I apologize you feel that way," rather than acknowledging that the situation could have been handled better. My issue isn't with failing an inspection if something legitimately doesn't meet the requirements. My concern is that a simple warning about the wipers could have saved everyone time and frustration. I'm sharing this experience not because I hold a grudge against Kevin, but because I hope other customers will ask questions and be informed before their inspection begins. Whether you're a young driver, a parent, or a senior citizen, don't be afraid to ask what items could cause your vehicle to fail before the inspection starts. What happened was unethical. Don't go to a place where they lie and there is a pattern of being unethical.

    INFINITI of Manhasset

    INFINITI of Manhasset

    3.0
    (132 reviews)

    Yesterday, I lease a 2020 Q50 sedan and I couldn't be happy with their service I received from Paul…read moreand Arthur. They both made it super easy..... professional, kind, caring, and very patient as I transitioned from the my 2017 QX 50 SUV back to a sedan. I highly recommend these amazing people and of course, Erica, the finance manager. If I could given then 10 stars I Would!!thank you so much to you all! See you all soon! Jennifer ( Firecracker)

    Was a valued customer for a long time. my lease would have ended in jan 2023 but received a call…read moreevery month starting October from Jerry our salesperson. We have been working with Jerry for many years. He advised that if we were to bring in our car in october- dealership would take the rest of the payments and we get a new lease. Well due to life we couldn't come oct or nov. But jerry called every month advising "well take care of the rest of ur payments". We were able to come in dec and get a new lease on a new car. When i asked "are we settled on the previous lease- i was told "yup Dont worry about it". So we left with new car in dec. A few weeks later i get a liability statement that we owe money for the previous lease. I call jerry and he keeps telling me not to worry about it. My husband goes the the dealership to makes sure things are ok. At the of the day, the dealership/management/jerry says we owe money on the previous lease. Why the heck would I bring a car back 1 month before lease is up and get a new car if i still have to make payments for the old lease???? Needless to say- bad communication on the part of infinite of manhasset. And guess what! karma is a bitch because dealership closed. Do not deal with Jerry C!

    Kar King Auto Repair - autorepair - Updated August 2026

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