This place! The story continues. I came back later because I actually found a typo in my…read moreprescription-- my astigmatism was corrected in the wrong direction. Something I didn't notice most of the time but there were certain visual situations where I thought my eyes must be going really bad..... and when I came in they did recheck, confirmed the typo, and remade my glasses. But it was weird. And I felt like they regarded me with suspicion and side-eye the whole time and only begrudgingly admitted their mistake. And they talked down to me like it was my fault and told me it really would only make a minor difference, and my vision would get worse anyway!!! It still chaps my ass months later. I really wanted to love this practice. But I'm probably not going back.

Great experience, love the Doctors and the staff. 100000/10 of recommend!! Dr. Davis is very…read morethrough in her exam, and explaining everything perfectl. The optical boutique is fabulous, love the selection they offer

I decided I would try and support a local business, but I have to say I won't be back. While the…read moreactual care provided was fine, the optometrist failed to communicate clearly, which led to a misunderstanding over the billing, and then the office manager didn't respond until I finally walked in the front door after 5 phone calls. Even then the billing was not resolved to my satisfaction.

Rosinsky and Franklin are good doctors…read more They know what they are doing, have friendly bed side manners, and diagnose accurately. The only con is I live in Charlottesville, and find getting out there for a contaxts lens exam (40 min roundtrip on just the driving) with a follow up to check the contacts (again, another 4p just on the drive) is too much for a busy mom and business owner. And, i got my eyes dilated, and after 2 years of being a patient they HAD to sign a new waiver that said exaxtly what the old thjng said - payment due, right to privacy - but with dilated eyes you couldnt read anything. After repeating this 3 times to the receptionist she read it it to me (which took 10 min). It could have waited. That was Michelle - she needs a course in the customer experience. The 5 star is for everyone else. I had to schedule up a 10 min follow up appointment for the contact lens check up, and its 2 weeks our or 3 weeks. Thats just frustrating. My eyes are healthy. Just give me my dang contacts. ****update****When i expressed my discontent with the wait time as a long time client, they squeezed me in before a plane trip, which is cool. I spoke with Kelly in the reception who helped make that happen - that woman is a good addition to the office.

This review is as of Sep 12th 2025. Don't listen to the old reviews, they are from years ago. While…read moremy experience may not be everyone's, I was treated with excellent care, customer service and professionalism. The clinic is currently short staffed. However, I was seen early before my appointment and it only took me about 7 mins for everything to be said and done. I HIGHLY recommend them for anyone looking for great quality and affordable glasses. Thanks again Pemberton!

They value their time but not yours: appointment times are designed to have you waiting for them…read more Their hours are 9 to 5. My appointment was at 9:30. They had 2 exams scheduled before me and they only had 1 technician there. Do the math! The other customer waiting was requested to go back for her exam at 9:37. Do the math! That means this office SYSTEMATICALLY plans for you to not get in at the appointed time.... I walked out at 9:43 after the receptionist said for the second time in 15 minutes it would be only "a couple more minutes". News flash! My time is AT LEAST AS VALUABLE AS YOURS!!! In fact, I should charge your office for my time. Now wouldn't that change their attitude if customers could charge back their lack of consideration...!!!

We have always received very personalized service from this business. Both my husband and I have…read morepurchased several pairs of glasses here. If there is a problem, they work with you until you have glasses that work for you.

Had an eye exam, both the tech and doctor (Huntzberry) were friendly and attentive. Huntzberry…read morereally listened to my concerns and reviewed my eyes with them in mind. Very transparent and communicative, which I always really appreciate from a dr!

Hello Dr. Basic, It…read morewas nice to see you, again. We appreciate the thoroughness of our visit from the front door to the exam rooms. The professionalism of your assistant during the intake prep was very caring and attentive. Likewise you, Dr. Basic, showed a great calmness and quiet gentleness as you listened to my Autistic daughter, speak on and on, about things of interest to her. I have mentioned, your service, to several people of how we were able to get in for exams, so quickly, as that seems to be an issue for many people, at this time. Again, it was nice to see you, and thank you for your time. Cordially, Janice Walters and Jade

Best eye doctors office in Charlottesville. Wonderful price for a top notch exam. I have had an…read moreexam with every Dr in the practice with in the last few years and I was never dissatisfied with any of them. The technicians are wonderful and very helpful and friendly. I would highly recommend this practice.

Dr. Schauer took great care of my mother during cataract surgery and I'm grateful for everyone's…read morekindness and professionalism in this office. I guess the only thing I'd note is there was a gal waiting to be seen in the office for 1.5 hours for a different doc, which I found to be really excessive and odd. My mother is 80 and doesn't need glasses anymore, so I highly recommend Dr. Schauer! He was available on-call and provided us with his cell phone, which was great.

Dr. Rita Page at Blue Ridge Ophthalmology is by far the best Ophthalmologist I have ever had. She…read moreprovides the highest quality care and personalized attention. When cataract surgery was prescribed to correct vision in both eyes, I was hesitant. Dr. Page thoroughly explained the procedure and lens options. Her staff was extremely helpful in setting up the surgery dates, follow-up appointments, and even provided a referral for transportation to and from the surgery site. The surgery was easier than expected and the result an absolute miracle. Driving at night is now a pleasure as well as no longer needing to wear glasses! You are in good hands at Blue Ridge Ophthalmology-they are the best!

Dr. Rohm is a great Dr. I have been going to her for many years now. She is very through and…read moretakes time to review and ask questions.

Really wonderful experience with this location! The optometrist I saw to update my prescription was…read morefabulous and talked me through my vision changes in a polite succinct and helpful manner. He was very nice. Charlotte helped me purchase frames and new lenses and helped set up an appointment for me to try contacts. She was totally fabulous, extremely helpful and very nice. I can't say enough how wonderful their staff is! I have been a long time customer of visionworks on barracks and think they also have great customer service but my eye dr really went above and beyond and I think I'll be coming back for my glasses in the future. Thank you!!

myeyedr is a great option if you are retired or unemployed and have time to make several trips for…read morea single appointment. First time I scheduled an appt and confirmed it via text they gave away my appt when I showed up. Gave them another chance and this time the automated text sent me to the wrong branch. complete waste of time.