I'm so disheartened because I was hoping I'd be leaving a good review.. I called last Thursday to…read moreschedule an appointment for Saturday & everything was fine. I called Saturday morning to confirm my appointment but Amy at the front desk let me know I was not on the schedule even though I just scheduled two days prior.. they were able to fit me in 45 min after said appointment time anyways so I didn't get upset. Once arriving I was told I'd have to wait an additional 30 min which was confusing but I had time in the day to wait (ended up being almost 45 min of a wait) The service I wanted, I got talked out of by Tina the hairdresser but I trusted her word since she is the professional. I ended up getting a "curly cut" instead. My experience with her actually was good, customer service wise. It's not uncommon to leave a salon with damp or wet hair to air dry for curly hair (your preference) so while wet I didn't notice anything out of the ordinary plus the employees boasted about how good my hair turned out!! I get home and at this point my hair is lightly damp, my husband looks at my hair from outside the window & is SHOCKED. He couldn't believe the way my hair turned out & told me to look at it. I look at it in my phone camera and the "layers" Tina put in were chunks. I show a friend who is a hair dresser & she was appalled by how horrible the hair does not blend. I also asked for no length taken off and my overall length is shorter. I called to let Amy know I was not satisfied and what are my options. She lets me know she will talk to the owner about coming in to get it fixed. I told her I'm not sure I want to because since my left side is so short, I would have to go even shorter on my right side just to match it which was not the goal from the beginning. My original service had nothing to do with a haircut, I just trusted Tina's professional opinion to save my curls from having a baby 7 months prior. Amy lets me know she will discuss a refund from the owner Monday when she is back in the salon. George sends me an email Monday late afternoon but I didn't get to it until yesterday because of work. When I call, I'm told if I don't come in to get it fixed (which I already discussed why I declined that option) that I could come in M/W/F when the owner is in to see if my hair is worth a refund (Forgot to mention I was asked to send pictures and/or videos of my hair Saturday when I originally called & did so). I let George who was extremely kind & understanding know that I'm a full time working Mom & with my husband & babysitters' schedules, I can only come in on Saturdays. The owner from my understanding through communication would not work with me & refused to refund this service. I'm at a loss & will not be getting a refund unfortunately. It's also unfortunate that the owner Terri/Terry (unsure how her name is correctly spelled) cares more about money rather than a returning customer who just wanted to feel good in her skin after just having a baby not too long ago. I have plenty of friends who are business owners in the beauty industry that agree that this was a poor way to handle this situation. I can understand if I spent hundreds of dollars and took up hours of time that someone else could have been serviced, but I paid under $60 and it took about an hour - hour and 15 min in the chair total. Other than the dissatisfaction of the hair cut, this review is mainly to point out how this business can better handle a situation like this in the future.

I absolutely love my hairstylist! She is savvy with curly hair and listened to my needs and…read moreconcerns. Ask for Dawn! I also appreciated the greeter and cleanliness of the establishment.

Decent experience overall, but very dependent on the wax specialist…read more European Wax Center is okay overall, but the experience really depends on which wax specialist you get. I've had some very good appointments and a few that weren't so great. On a few occasions when my usual wax specialist wasn't available, I was assigned someone very young. I'm in my 50s, and while everyone was professional, I did feel a bit uncomfortable during those visits. That's just a personal comfort level, but it did affect my experience. The one thing that consistently gets on my nerves is the constant upselling. Every visit feels like a sales pitch for additional products or packages, which can be a bit much. That said, the facility is generally clean, appointments are easy to book, and for a wax center, it's not bad. I go maybe two or three times a year, and overall it gets the job done. Not amazing, but not terrible either.

DO NOT GO HERE!! If I could give this place 0 stars I would. This was the worst experience I've…read moreever had. They kept my debit card information without my permission, charged my card after I contacted them letting them know my mother had a heart attack and I couldn't make it. Upon me contacting them about the charge the "manager" was rude and over talking me. I asked to speak with her boss she proceeded to say, " I have to call her I can't give her number out"! I tried to call back she didn't answer the phone. Very rude and unprofessional I tried to support them because they're a black ran store but, NEVER EVER AGAIN!

First of all, the vibes and decor are immaculate. Second, the business is woman owned…read more Third, the care is efficient and effective. Cannot say enough good things about Mona!!

5 stars - A True Gem in Cincinnati!…read more I recently had my first appointment at Mona Dermatology and saw Megan -- and let me just say, WOW. She was absolutely wonderful: professional, warm, and incredibly skilled. The entire experience felt elevated from start to finish. The atmosphere is top-tier -- modern, welcoming, and not at all clinical-feeling like some other places I've been. There was hardly any wait (a rare gem in healthcare these days), and the results? Better than expected. Truly. It feels like a work of art -- subtle, natural, but with a big impact. I've been to several cosmetic dermatology spots around Cincinnati, and Mona Dermatology is, without a doubt, at the top of the list. If you're looking for results and a great experience, this is your place.

When you walk in you are immediately greeted by the friendly front desk staff. It automatically…read moregives you such a welcoming feeling like you are family to them. I had a pedicure with Karen, and she was so friendly & thorough. The leg and foot massage is always my favorite but she went above and beyond and gave me the best one I'd ever had. I almost fell asleep in the chair! Lol I will definitely be back & request her for my next visit!

Anna Marie at Paragon is hands down the best stylist I've ever had! Not only is she personable and…read morefriendly, her attention to detail and passion for her work really shows. The atmosphere of the salon itself is welcoming and clean, I couldn't recommend this place enough-check them out ASAP

I love this place! I'm picky about a quality pedicure and they always do a fantastic job. I haven't…read morehad my nails done here but they have a lot of repeat customers they know and I have yet to see anyone unsatisfied! I would highly recommend!

Affordable and down to earth nail salon! My favorite place to get a pedicure in the Cincy area. The…read morenail techs are great and skilled and especially good with exfoliating in their pedicures--Ive never had such good callus removal from a standard pedicure. The vibe is casual but clean and homey. You can usually walk right in without an appointment. Definitely recommended.