My bestie inherited an embroidery machine that we had no idea how to use. She booked a class with…read moreTheresa and we learned enough to do a small project! Now I want one too!!!! Theresa was an amazing, patient, and kind teacher. Thank you so much!!!

These guys are the best! Very kind and knowledgeable, came in with an old sewing machine and they…read morefixed it right up and quick as well! thank you guys again, would recommend to a friend

I love this place, it has a variety of material which you can order…read more Whenever I need something special, I come here. It is a little pricey, but I feel it's worth it. There is plenty of parking and the staff is friendly.

So many fabrics, designs to choose from! The owner was extremely helpful and so pleasant…read more He helped verify the amount of fabric we needed for a project, helped us cut it and off we went!

I was checking out in line and the manager kept walking by my stroller with my 7 month old in it…read more She loudly shouted from the cart area in the middle of the store is that your lunch bag under your stroller. I said that's my daughter diaper bag. She was like okay making sure you are paying for everything. I was in shock!!! I said it's not even from here. She was so rude and didn't need to shout that or be so insulting. I believe her name is Lashawn! Such a disappointing experience for my neighborhood Anaheim hills store.

Customer service was horrible.Checkout line was mismanaged. Spent 20 minutes in the only check out…read moreline only after asking if we could use refund exchanges line did manager address long lines formed issue. She didn't direct anyone just avoided the issue. Several customers were upset. I almost walked out without purchasing.

Crazy selection, great people! Had to make some dog beds and they do not disappoint…read more My only go-to now for fabrics!!

Okay, so it was my first time coming here…read more I'll let you know what I bought, and paid , you be the judge I bought lace, for a project. 2 yards ea. , for 5 different lace frill styles. Charged me $20... They have a ton of different fabrics , you will definitely find what you need in regards to fabrics ....

非常多的毛线，绣花线，以及棒针，钩针，绣花针，还有一些漂亮的手工棒针和钩针的毯子和外套成品，店员也非常有耐心。在这里，感觉时光倒流，传统的手工制作。There are so many…read morevarieties of yarn, embroidery threads, knitting needles, crochet hooks, and embroidery needles. They also have some beautiful handmade finished pieces, like knitted and crocheted blankets and sweaters. The staff are very patient and helpful. Being here feels like stepping back in time, where traditional handmade crafts are still cherished.

Rose is absolutely amazing teacher. She is so patient and kind. Her store is amazing for anything…read moreyou need in knitting or

Zero Star for La Habra Foam and Fabrics.... They came out…read moreto measure. Made an appointment and they never showed up! Even called to confirm and that said they were on their way! NEVER SHOWED! Never called to reschedule. Never contacted me. Nothing. Really disappointing for a business that talks about customer service. The date of the appointment was 11/19/25 and I attached a business card.

Foam & Fabrics did an amazing job reupholstering our ottoman and throw pillows. They were great to…read morework with, the craftsmanship is top notch. We had purchased these pieces many years ago, and the original leather on the top of the ottoman from the manufacturer back east had some flaws in it.. fast forward to now, of course the original manufacturer discontinued the leather. Foam & Fabrics helped in finding an option that meshes very well with the other pieces. If you are looking for an excellent quality upholsterer, look no further - call them today!

Alright.... most Michaels' that I go into, I dont expect much except a long wait to check out and…read moreprobably no one to help when I have a question. Today, neither happened, but it was still not a pleasant experience. As I walked in, I asked an employee if they had a restroom and for the location. When she answered, she hesitated and pointed to the back right corner, "back, right corner". Okay, cool, I headed straight back there and there was a sign "currently closed", for both men's and women's (I totally would lock the door in the men's just to pee if it was open). I did come in to buy a few things, so I grabbed what I needed and as I head to the check out, an "older" (probably 50's) male employee was walking sideways and backward toward me. I stopped walking, as we were going to collide. I said, "hi, excuse me" as he got within a couple inches of bumping me. He didn't apologize or anything, just kept on doing whatever task he was doing with nothing in his hands nor a cart with merch to put back... idk, maybe I'm just a b*+c#?? Theeennnnnn, the girl who completely stumbled when telling me where the restrooms were, was also the cashier at the moment of my checking out. I gently told her the restrooms were both closed and she replied with, "yea, ok, but I told you where they were." Yea, you did. I won't fault you there, missy. Then, I said, "I asked where it was because I need to use it", with a reply of "oh, sorry ‍". Always a good story about the decency and helpfulness of your employees, Michaels. Thanks!! At least I have someone nee in my day to shake my head at.... oh, P.S. pricing is blah here, being more on the higher side for cheap products. Good thing I only came in for stickers and construction paper.

To Whom It May Concern,…read more I would like to make a formal complaint regarding my curbside pickup experience at the Michaels store located on Katella Avenue in Orange, California. On Friday, June 19, at approximately 1:45 PM, I arrived to pick up a curbside order that had been marked as fulfilled earlier in the week. My confirmation and reminder emails indicated that four items were included in my order. However, when my order was brought out to my vehicle, I received only three of the four items. I attempted to contact the store by phone three separate times but was unable to reach anyone. Eventually, I called the Framing Department and spoke with Marianne. I explained that my curbside order was incomplete and that I had been unable to reach anyone for assistance. Marianne was very kind, came out promptly, and genuinely tried to help resolve the situation. She took one of my items back inside to investigate the issue and attempt to complete the order. Shortly afterward, Jesse came out to my vehicle and informed me that the store did not have enough inventory to fulfill the missing item. I explained that I had never received any email notification, cancellation notice, or refund indicating that part of my order could not be fulfilled. In fact, I had received reminder emails instructing me to pick up my order, and those emails continued to show all four items as fulfilled. Unfortunately, Jesse's response was rude, dismissive, and argumentative. Rather than acknowledging the confusion or apologizing for the inconvenience, Jesse continued to argue the point and took no accountability for the situation. As our conversation ended, she walked away shaking her head, clearly frustrated with me. I found this behavior unprofessional and disappointing. It was evident that either a system error occurred or the order was not properly updated to notify me that one of the items was unavailable. Regardless of the cause, customers should be informed when an order cannot be fully fulfilled, especially when the order status and pickup reminders indicate otherwise. As someone who had worked in restaurant and customer service industries for more than seven years and has operated a business for the last ten years, I understand the challenges that come with staffing shortages and high-pressure situations. However, those circumstances do not excuse discourteous treatment of customers. While I understand the store may have been short-staffed, there is no reason for an employee to speak to a customer in such an unkind and confrontational manner. I live in Anaheim and specifically traveled to this location because it had the items I needed. I chose curbside pickup because I had a sleeping baby in the car. Had that not been the case, I would have gone inside to address the issue directly. I am truly disappointed by the level of customer service I experienced at this Michaels location. I hope Michaels will review this incident and provide additional coaching and training regarding customer interactions, particularly during stressful situations when employees may be feeling overwhelmed. Thank you for your time and attention to this matter. I look forward to your response.