I went to Smile Studio 87, 2019 87th St., Woodridge, after chipping my two front teeth, expecting a…read morebasic evaluation and options to fix the chips. Instead, I was told immediately that I "needed" Invisalign. Dr. Sumayyah Khan flat-out said she could do nothing about the chipped teeth. That's unacceptable! From the start, the entire visit felt like a high-pressure sales pitch, not dental care. I was rushed and bombarded by the doctor and staff, and the focus quickly shifted to pushing Invisalign instead of addressing the actual problem I came in for. The quote was $4,000. It was never addressed by Dr. Khan in prior visits until I came in for an "emergency " visit. It was an insulting for the benefit of their office commission sales. Bottom line: I felt dismissed, pressured, and not properly evaluated. If you want a dentist who prioritizes patient care over UPSELLING, go somewhere else. I do NOT recommend Smile Studio 87.

I truly am no longer afraid going to the dentist. I look forward to my teeth cleaning. The…read moredentists, NANCY the hygienist extremely patient and professional I trust her fully and front desk are all very kind. Today Pi was very helpful with my wife and I helping us with insurance issues and was very helpful in scheduling our next appointment as well as providing other helpful info. SMILE STUDIO 87 YOU GUYS ROCK !

Amazing experience with Zoom whitening. Becky, the dental assistant / hygienist, was professional…read moreand courteous every step of the way. She was patient and well-informed and explained every step so that I would be comfortable throughout the entire process. We shared a room for a little over an hour because she made it efficient, and she had a great sense of humor. It was my first time - the stinging and tingling over the next day weren't fun (but it's gone now, a day later) and my teeth are already pretty white naturally, so I probably won't be doing another Zoom session. But if I did, these guys would be my very first choice. It was cost-effective ($100-$200 less than competing options) and they had some limited availability (vs. other places, which were more expensive AND less available), so I can't say enough good things. The office looked clean and professional, and the dentist who came in for the quick inspection was extremely nice - Dr. Taqvi - and if I were living in the area, he'd be at the top of my list. The front desk staff was hit or miss - some of the folks were extremely nice and courteous, while others (and I think this applies to the call center staff in DG) were not so nice and not so helpful. But overall a great experience!

Practice went to hell in a hand basket once an investment company took over. They do not notify you…read moreof any refund until you checkout from an appointment. Daughter sent eight billing letters at one time! What business does that. Loved my dentist but in this case when something is broke, I had to fix it by leaving after many years.

I came to this dental office on the recommendation of my partner, who's been a patient here since…read morechildhood and always spoke highly of the care they received. Based on that, I was genuinely looking forward to becoming a patient myself. While the staff were kind and the care itself was great, I have to express major concern about how billing and insurance transparency were handled. I'm 30 and relatively new to having health insurance. I've always been cautious--some might say overly cautious--because I've heard too many horror stories about surprise medical bills and unclear insurance coverage. That's why I was very thorough in asking upfront about the cost of my treatment and whether anything might be billed later. I was told clearly that my insurance would not cover the deep cleaning due to a waiting period, which I understood. I made it very clear that I was fine paying out of pocket, but only if the amount I was quoted was the total and that there would be no additional charges later. I double-checked before both of my appointments and even again while paying--each time, I was reassured that the amount I paid was the full and final cost. Then I started receiving conflicting bills. One person told me I owed $325, another said $773, and yet another said $441. This inconsistency is incredibly frustrating and has completely undermined my trust in their billing process. If you're someone like me who needs cost clarity and peace of mind, I would not recommend this office. The care may be great, but the lack of transparency on billing is deeply disappointing. The update is that they recently gave me a treatment plan with all these added numbers and notes on this sheet which is totally different then the ones I've received in person after paying for my services honestly it's kind of ridiculous . Especially when I explicitly asked for transparency and nothing that was written down was spoked to me at all.

I have always had an excellent experience at Hidden Lakes Dental…read more I see Dr. Petrilla and my usual hygienist is Melanie. Both are friendly, professional and do excellent work in explaining every procedure that is needed, while making me feel comfortable and alleviating anxiety. I had a recent situation where I needed and implant and the referral as well as entire process and the way it was handled with Dr. Petrilla showed me what a professional yet extremely caring person she is. My last appointment was for the first part of my crown. Both Dr Petrilla and her assistant/hygienist, Cynthia, put me at ease. Cynthia was on top of giving me water rinses and making sure to keep my mouth clear with the suction tool. They are constantly communicating to make sure you stay calm and comfortable. I have had other hygienists at this practice and every single one was friendly and accommodating, while doing a great job with the cleanings. My husband found this practice, and the rest of my family comes here as well. We are referring more and more people here, and everyone is happy with the treatment they are receiving.

This company is well organized, covid protocols are in place, very little wait, multiple doctors,…read morehygienists, and staff are present. The facilities are clean and there is plenty of parking. The Hygienists are very thorough and pleasant to speak with. I've been going here for two years now and glad that I transferred here for my dental work. This is my expectation for how all medical facilities should operate. If you are a business struggling in customer satisfaction please give the Operations manager at this Delta Dental location a call for some assistance.

my family and i left this dentist due to them always pushing services we didn't need. I went back…read morethinking they may have changed. I had a root canal done by them many years ago and was never done right. I always complained at every cleaning. they suggested a tooth extraction. so when I returned I still complained about it throbbing all the time ever since I had it done. pain is manageable with ibuprofen. the doctor walked in tapped on my tooth asked if it hurt I said no it just throbs all the time. she says "you grind your teeth " and left the room. like why don't my other teeth hurt. I didn't get a chance to ask because she just turned and left the room

This is the best dentist I have ever found. Dr. Coggin is the only dentist here. Does she run late…read moresometimes? Sure. Or of course sometimes patients have emergencies and things don't go as planned. No one is perfect, but she does a great and honest job. I will always be patient with her because she does amazing work. I have referred my entire family here and we all have a wonderful experience. Thank you Dr. Coggin!

I have trust issues when it comes to dentists due to previous bad experiences. That is not an issue…read morewith Dr. Coggin. Her approach is to educate you on what's going on with your teeth and develop an ongoing treatment plan that you are comfortable with. I appreciate that she, not a hygienist, cleans my teeth so she's getting a detailed look at what is going on. If you're looking for a trustworthy dentist, I would highly recommend this practice.

I have been patient of Dr. Emad Zaidi for quite a while . He is very courteous and does an…read moreexcellent job in taking care of dental problems. Today I was with Dr. Ramy for molar extraction and he sure did a wonderful job . No pain as such and extracted my tooth comfortably. I will highly recommend him to any one interested. Solace dental office staff and other technicians are very efficient and take care of patients in a timely fashion .

THE MOUTH MAN PROPHECIES…read more Solace Dental has wonderful staff and gorgeous facilities. It's safe to say that while most people don't enjoy going to the dentist, some may hate them more than others (although 'hate' is such a strong word I'd reserve for Yankees fans, the cheatin' Astros and people who don't use their turn signal). My wife signed up our family with Solace Dental in 2020 and it's been great ever since. You wouldn't think much of them based on their location near a Dollar Tree in the northwest corner of Boughton & Weber Rd, but Solace is pristine on the inside. The waiting room is clean, tastefully decorated for the season, and every patient room has a TV. Most of their equipment is state-of-the-art. Dr. Zaidi is simply awesome, although his brother doesn't have quite the same rapport or gentle touch. All of the dental assistants and front desk staff are SUPER friendly, possibly the nicest people I've ever encountered outside of Chik-fil-A. They're a good-looking bunch, too, though that's neither here nor there. On a prior visit they were running behind which made for a much longer wait than usual, but that was an isolated incident and recently I was in & out quickly. They accept most insurance plans and copay amounts are generally reasonable. I can't think of a negative thing to say about them. * TL;DR * Do you swear to pull the tooth, the whole tooth, and nothing but the tooth, so help you god? Whether you're scheduling a routine cleaning or a more involved procedure (queue the whirring dentist drill), Dr Zaidi and his team are dedicated to a positive patient experience. They use cutting-edge technology and are consummate professionals through & through. Scheduling and communication is always on-point. If you're thinking about switching dental providers, do it. I highly recommend Solace.

Exceptional Dental Services. The office experience is always professional. I highly recommend…read moreDr Kott for your individual or family. Ellis

6 months have passed and you know what that means....Dental check up time! I know, I know, I sound…read moreobsessed like Steve Martin in Little Shop of Horrors, but it's a great feeling actually having a dentist that makes you feel as comfortable as possible. The family friendly and welcoming environment that the ladies at Dr. Nikki's have developed is top notch. From the updated magazines in the kid friendly waiting area, to the cutting edge technology they use to keep track of patient records and X-rays, it's about as pleasant of an experience as you could ever hope for at the dentist. I spent 30 years of my life neglecting my dental health due to nightmares stemming back from my youth, but since I've started going here, those nightmares are a thing of the past, and I look forward to that 6 month post card showing up in my mailbox. If you haven't been to the dentist in awhile out of fear, or just looking for a better experience then your current DDS, I highly recommend giving Dr. Nikki a try. You'll be glad you did!

I dread going to the dentist, I even put off important procedures because of the stress I…read moreexperience when thinking about it. I had (2) Crowns done by Highlands Dental Care, the first one done by Dr. Sharma last year and it wasn't bad at all, she made me very comfortable and explained everything thoroughly and provided me with a quote prior to the procedure. She was a total Pro and very kind, great customer care relations. The second one was on 4/3/2024 this one was done by Dr. Kim, and again, an excellent experience, he did an amazing job. The office is very inviting, and the staff is kind and professional. I would recommend Highlands Dental Care to anyone seeking dental care, especially if you're like me and do like going to the dentist, they are a delight and will take great care of you.

Good dentist which is why I didn't put less stars. Reasonable for time & such. BUT both me and my…read moremother were scheduled for appointments and were not given any notice that they no longer take our insurance (medicaid). She just got a call the day of, and I didn't even receive a call or any notice that they had cancelled my appointment. They just straight up cancelled it. It left me & her without dental care for a long time as we had trouble finding another provider that takes medicaid. As a courtesy, other providers have told us before our upcoming appointment so that we would not be behind with treatment.