My wife and I bought our first house in Valencia a few months ago, and it has a decent sized lot - about 13k sq-ft. The local gardener we initially hired apparently underestimated the work, because weeds and watering issues quickly arose. After a few months, the yard started looking terrible so I yelped other local landscapers. Although Kathy's only had 3 reviews at the time, they were very good, so I decided to call them up for a free estimate. I called the number listed on Yelp on a Friday afternoon. Ramiro answered and we set up an appointment on the following Monday evening. On Monday, Ramiro showed up on time and we proceeded to walk the property.
First up was the basics - initial clean up and weekly maintenance (Mow, Blow, weeds, etc..). He gave me a fair quote based on the size of our lot - it was more than our previous gardener, but in all fairness, it needed to be because of the amount of work that had to be done to keep our yard maintained. What set Ramiro apart though, was his interest in our property. As he walked around, he pointed out several things that I had never noticed or thought of (granted we are first time home owners). He knew every kind of tree and plant on our property, and could see right away which areas needed the most attention.
After we got the quotes for cleanup/maintenance, my wife and I wanted to inquire about doing some design changes in the yard - mainly changing the location of two of the walls, and pouring some concrete in some areas. Ramiro was very attentive as I talked through the ideas and he started measuring the areas. He was able to give us a ball park estimate, and said that he and his team were capable of doing the things we were thinking about.
All said and done, Ramiro spent about an hour giving us the estimates. on Wednesday, two days later, I fired my old gardener, and called Ramiro to set up the cleanup and weekly maintenance. He said he would be able to drop his guys that Saturday. Saturday came, and his guys were there around 7:30AM and left at some point in the early afternoon. When I got home later, I walked our property and everything was done that Ramiro promised. Ramiro called me around 5 pm and asked if he could stop by to review the work his team did - he arrived about 30 minutes later. Ramiro said that his guys noticed that there may be a leak in the underground watering system, and he showed me how to manually turn it off and on to check. Sure enough, there was a pretty bad leak in one of the hoses in the back yard, and someone had apparently turned the timer to the back off completely before we moved in. This was causing our backyard plants and tree to dry up and wilt (I was going back there with the hose a few times a week, but that wasn't working too well). Ramiro said that he could come by on Monday to fix the leak and turn it back on. Assuming he lives up to that promise (which I have no doubt he will), then Kathy's easily gets 5 stars.
Ramiro and his team are amazing - he listens, he communicates extremely well, and his follow through is outstanding. He's also extremely knowledgeable and seems genuinely interested in landscaping. If you are looking for someone to take great care of your yard, regardless of the job, then you should definitely give Kathy's a try. read more