I took a makeup lesson today and had an absolute blast learning from Katrina. She is very professional, punctual, and attentive. She answered all of my questions in regards to applying makeup to a problematic skin, taught how to create a performance-ready look as well as natural day-to-day look. I was glad that half of it I had to do myself under her supervision. Within two hours I learned so much about how approach my particular face and felt more confident about how I look in general. I believe that makeup is a very personal thing and YouTube university has never worked for me. I'm glad I found Katrina. There are a few handouts she shared with me and multiple notes from the session. read more

I was surprised that Katrina was not on Yelp but I wanted to Yelp her. First: My friend religiously goes here for her eyebrows. Within a few months (I live on the west coast and she the east) I return and she has both eyebrows and an arch. This is quite an accomplishment for Asian eyebrows. AND they are symmetrical. Second: Katrina was the make up artist for my friend's (the one with the eye brows) wedding. She did 3 bridesmaids, 2 mothers and 1 bride that day and I have to say that everyone looked gorgeous. She took alot of time with the bride making sure her make up was flawless. After all the bridesmaids and moms were done she touched up the bride. I have to note that the wedding weather was hot and humid but my friend's face looked air brushed all day. No runny mascara, shiny /sweaty forehead and no racoon eyes from wedding speeches. Katrina is worth the price she charges. read more

Katrina is very professional and a true artist. I met her back in April for a makeup lesson and she gave me many invaluable tips. She is a master of eyebrow shaping. I don't know how I did my own brows for this long! Her expertise makes such a difference. Just two days ago, she did the makeup for my wedding. Prior to the big day, she helped me figure out colors and was very attentive. Everyone was amazed at how perfect it looked. It lasted all day. I couldn't have had a better experience. read more

Woo Hoo! Is right! I've known Katrina for years, we've worked together on many a wedding and portraits sessions, I'm a photographer. Well, my day as a bride came and I wouldn't have considered anyone else. Yes I knew Katrina was the best, she has many plaques saying so, I've seen her work with brides and clients. BUT now I can REALLY say she's best because I know first hand! She did wonders with me! WOW. I remember my friends and sisters looking at me when she was doing the make-up, wide eyed...when I turned to see I was amazed! She did exactly what I wanted and what I tell my clients to ask for. " You want to look like you but a bit more amped up". I was "amped" but still looked like me! Thanks Katrina. read more

Katrina ia awesome! I took one of her make up lessons and it was the best investment! She checked my make up bag, then told me what to keep and what to toss. She taught me how apply my make up in a modern and sophisticated way. I can tell it worked because I get so many compliments now on my brows, my skin and how my make up looks. Katrina is professional, experienced and I always leave her studio looking beautiful and feeling happy! read more

Simply amazing! Katrina was my first pick as a make-up artist for my July wedding. We spent 10 months grooming my brows, getting my skin on a regular regime with first-class products, exploring color palates, and simply chatting in her chic Newbury suite. As a wedding planner I've worked with many professionals, but always new Katrina would someday make me feel and look gorgeous. Katrina's positive energy, professionalism, and warm heart made the entire experience delightful. I will continue to see Katrina for products and to have my brows sculpted. read more

I recently had Katrina shape my brows, tint them and tint my eyelashes also. I have received so many compliments! I don't wear much make up, but really believe in using the best products and maintaining a clean and awake look! Katrina is the best! Make an appointment for those brows!! read more

I thoroughly enjoyed working with Katrina Hess for my wedding. I got far more than a beautiful make-up application on my special day. Katrina expertly shaped my eyebrows and started me on a skin care regimen months before the wedding so that I would look my best. I was always happy with my skin, but her recommendations for skin care made my skin look so amazing that my sisters and many co-workers and friends started using the same products. Katrina scheduled two full make-up sessions prior to the wedding to experiment with different looks and colors. She was attentive to my preferences, such as color choices and preferring lighter foundation. There were no surprises on my wedding day! She confidently told me that we needed the more dramatic eye we had practiced given the rainy day and darker lighting. I just sat and let her work her magic. I LOVED my make-up. Everyone who has seen my close-up shots asked who did my make-up and said Katrina did a wonderful job. She also did the make-up for my bridal party and two friends. They were just as happy. As an added bonus, Katrina is warm and so easy to chat with. Going to her make-up studio is like visiting a friend. I highly recommend Katrina for your wedding or any special occasion. read more

I didn't see many reviews for Katrina so perhaps that should have been a sign. My girlfriend and I wanted to take a lesson about how to apply makeup and learn techniques and what colors and products work best for our skin and coloring. Katrina's web site indicated she would review your current makeup bag and make recommendations from CVS to high end products. Not exactly... Making an appointment was the first hurdle. My girlfriend and I decided to take a friday afternoon off in February to do fun stuff in the city. About a month prior I emailed Katrina for information and asked for a friday afternoon appointment for the two of us. She sent me a confirmation email indicating the correct day of the week, but the incorrect date (the next day). I emailed back to confim whether she was expecting us on Friday on Saturday and she confirmed the friday date. The day before our appointment she called me to say she had to cancel, she was moving her studio, yada, yada, yada. I was disappointed but understand things happen and rescheduled for the next friday evening. The day after her call I got an email confirming my appointment for Sat. ??? After I sent her a message, the respose was, oh sorry. The day prior to our appointment I called to confirm. Apparently Katrina was in her car, had no recollection of my appointment and thought I was calling to confirm a wedding consultation. Hint...don't answer your phone if you are unable to provide any useful information to the person calling you. As anyone could imagine I was skeptical upon our arrival. She did apologize for the scheduling snafu and got started with the process. She offered us wine which was a nice touch and we took her up on a glass. Katrina indicated the lesson would be interactive and she would work with us to teach us techniques. She asked us to lay out all of our makeup, then proceeded to ignore it. She started with my friend but never really asked what our goals of the session were or what makeup we typically wear to work or in the evening. Katrina's assitant did most of my makeup while Katrina spent most of the time with my friend. I wouldn't have minded except the price and duration would have been the same if I was there by myself and I would have gotten all of her attention ($200 each for 2 hours total). I expected to do more hands on, but the "lesson" was not informative except for the products they were using. Very little about technique was shared with us, and I am not sure I could even begin to recreate what they did. As we were finishing up I had to remind them to make sure to put on mascara for me! When I got home I looked up the products she recommended online. Having seen what we brought, I would have expected her to recommend similar products in what I would consider mid price range ($20-35). Of the 17 different products from primer to lipstick, about half were $50-60! Sorry, I will not be spending 50 bucks on lipgloss. During the lesson she also kept pushing products and asking whether we wanted to purchase whatever it was she was using that night. The whole reason we went to a makeup artist and not a department store counter was so we wouldn't have someone pushing products on us. Overall if you are looking for Katrinia to DO your makeup, she did a good job and we both walked out looking great. However, we could have just had her do our makeup for the night and spent a LOT less. Her professionalism in the scheduling department was greatly lacking. Stay far away from the "lesson" as you will leave much lighter in the wallet and not having learned much. read more

I was looking for a make-up artist for my wedding and I scheduled a trial with her. The day after I scheduled a trial, and a week in advance, I sent her an email to cancel because my hair salon was able to do it. In her reply email, she said I shouldn't have booked an appointment if her rates were too expensive for me. I found this insulting, rude, and assuming. I'm glad I will not be working with her. read more

I went for an eyebrow shaping. She completely forgot about the appt and was rude. What a waste of my time!

I reviewed Katrina once on yelp but I'm not sure where it went! I worked with Katrina for my wedding in 2013 and it was seriously the best decision I could have made. She did my eyebrows in the months leading up to my wedding which I highly recommend but on my wedding day I honestly couldn't have been happier- I had never looked so beautiful in my LIFE. My bridesmaids were ooh-ing and ahh-ing as she was finishing up, she made me look so beautiful. Yes she does like to recommend products but everything she recommends works and is worth the money. Highly recommend going to her! read more

A common theme I see on Yelp about Katrina is SNOBBY, and boy were they right. I wish I looked here before booking an appointment and wasting my money at this studio. I booked an appointment at this location because it was on Newbury Street, therefore I expected professional services. Instead, I dealt with a very snobby and amateur makeup artist. Products were pushed for purchase and way overpriced. I found Katrina offensive. Her condescending fake niceness to sell products wasn't fooling anyone. Save your money and time by not going here. read more

I don't why someone recommended her! I was surprise with the way she communicated! I was trying to book a trial with her for the past 2 weeks I called and left a voice message and sent few emails and then at last she replied and she said she is available when I replied right away she didn't even reply back I resent the email which had all the details she said oh sorry I'm booked and she said another make up artist is available and she is gonna forward my information I was glad that she made it up but it's not just it! After I replied that I'm looking forward to fm hear from her she ignored me again until I reached out for her and she said sorry she is booked now and not just that she said why don't you look for a make up artist close to your wedding venue and there are a lot of makeup artists in Boston! How rude and unprofessional !!!! With all the planning and pressure I'm going though she just add tons of negativity! read more

First, I want to start by saying that Katrina is wonderful to work with. I contacted her in Fall 2013 for my July 2014 wedding. She was available and shortly after we were moving forward with the wedding preparations. We started by reshaping my brows, which is one of her many specialties, and one of the many services I would highly recommend. On from there it was my first bridal trial. At that point, I knew she had officially lived up to the hype - she is absolutely amazing. She and one other person traveled to my wedding getting ready location and together they did 12 different makeup applications for the wedding. We had only planned for 10, but when they got started, a few bystanders saw her amazing work and they wanted to get in on the fun as well. Katrina was extremely professional and incredibly accommodating leading up to the wedding and certainly the day of. I would HIGHLY, HIGHLY recommend her to anyone looking for the best of the best in Boston for wedding makeup. Her prices are a bit higher than some of the other makeup artists I consulted, but when you work with her you really feel like you are getting your moneys worth. read more