Came in and was expecting to get two tires and the Manager Jason had to unfortunately let me know I…read morehad to get all 4, due to the safety issues of the back tires. I was upset and even unkind at one point, he was respectful and patient with me, and helped me get the tires I needed for a price I could afford. I would recommend them to anyone in need of tires or repairs. Honest and fair service.

I came here because I had a leak in my tire and I was assured by Kendre and Thurman and they were…read moreboth very helpful and made sure I was safe. Kendre worked with me on trying to get the best deal for a new tires and was very pleased with the service I got. I felt like I got a very valued deal. The wait time was an hour longer than they said and the waiting room was very cold and could use a clean/update. But overall I was happy with the service they provided.

This isn't your typical "discount tire store" not by the longest of shots. But this is my story…read more Traveling from Virginia to Michigan and just outside Columbus Ohio I picked up a piece of metal in my right rear tire. ,,, I limped to a nearby fast food restaurant parking lot. I pulled out the "donut" spare and changed the tire. Can't drive all the to Michigan on the donut. So, I called tire places. First 3 no answer. Fourth place "Steve" answered. I explained my circumstances, he said come on over. I did. I'll just say "don't judge a book by it cover". His shop is pretty gnarly looking. He and his worked were nice as pie and as luck had it they had a tire, used but good my size . In matter of minutes he had that tire on the rim and on the truck. I paid him "70 bucks" for everything and was on my way. Total lost travel time only 2 hours (I was happy with that) thanks to Steve and his gnarly shop. Don't be put off, if you need a tire check out Steve's.

They were extremely knowledgeable and helpful, going above and beyond to help us when we had a flat…read moretire. Their prices were great! can't recommend them enough!

Buying tires, in general, is expensive. Which is why often we have them patched or only replace two…read moreat a time. Service is also at a premium of money and time. These places are busy and stay busy. I have found it is always a better outcome, when possible, to shop for tires online and then have them shipped to a shop for installation. This avoids the frantic decision making of picking out something because it is available and thus compromising on warranty, quality or prices. Please keep in mind, none of this is a critique of my experience with this branch. It's merely a commentary on how I approach this process. Regarding my recent experience: communication with the shop was efficient and effective. They answered calls quickly, described their current workload and scheduling concerns clearly, and maintained a pleasant, professional demeanor. Due to a snow storm, my shipment was delayed a couple days. Since I had ordered the tires independently, none of this blame in delay fell on them. (Even if I had ordered through them, realistic expectations have to be kept. These guys aren't driving trucks over from Indiana.) Once i had been notified that my tire shipment had arrived, I called the shop and made sure they could get me in and finished on that day. I then arranged towing through OnStar. I sent my keyfab with the tow driver and waited my call from the shop. With about 2 hours left in their workday, I got my call to come pickup. A short Über later and I was at the front desk with an hour to go. Now here is the important part. Don't bail on the review too early... The technician slid the bill across the desk to me. My eyes, of course, drew immediately to the bottom line where, to my dismay, I found a total more than 3x my expectation. At that same moment, the technician clearly explained each line item, breaking down how he had discovered the object logged in my tire. He then patched it and rotated the set for me. I thanked him for his hard work on my behalf, however, I was the guy who had a set of tires shipped in that day. He apologized and slid my key back into his hand. He explained that he was going to have to let his boss know there was a mixup and to please bare with him a moment. I saw him go over and say a few words to his manager before immediately leaving out the door. The manager quickly wrapped up his phone call and came over with a pained look on his face. He, of course, now remembered my call and what our plans were. He apologized and asked that I please have a seat as they would take care of it right away. And they did! By 6 o'clock close the manager personally pulled my car up with its new tires installed. And with a final apology handed me the key. I asked if I needed to sign anything for him and he started that he waived the charges due to the mixup and my inconvenience. Now, I don't expect that this is the type is place one should go to if they are looking to get a free ride. But my recommendation is this, and I believe it a strong one: go here if you want to deal with someone with integrity. There are a dozen different ways this could have been managed in a disagreeable fashion. What I found was a team who was willing to own a mistake and work hard to deliver a good outcome. They didn't put it off or displace blame. They just went to work, right away, to do the right thing. No need to ask me what I wanted to do about the problem... They knew what I wanted. They just got about the business of delivering the service I had asked them for in the first place. And to top it off, they put a value on my time spent inconvenienced above the time they spent in effort. If that doesn't speak volumes, I don't know what does. You might choose to take your business some where else, to your folly. For my part, they have earned my loyalty.

spent $1000. on new tires and keep getting tire pressure errors. went back the next day and the…read moreguy at desk said it was fine when I left yesterday and said everyone was on break when they close in 90 minutes and wouldn't help me. terrible service.

I was sad by the fact that I had a nail in my tire because the tire had recently been replaced. I…read morestopped in not knowing if I would have to have it replaced again so I just told the guy that I needed a new tire. He told me that the tire looked good and that he can patch it for $15! Bet! My nephew and I sat in the car while they fixed it. It took about 10 minutes and we were on our way. My sensor was saying that I needed air in another tire. I asked if he could fill it. Not only did he do that, but went around and checked all the rest of them, filling when neccessary. Although I usually go to their other location, I would certainly return to this one if needed. No need to get out the car. There is a sign asking you to stay in your car and they come to you, with a mask on! Cards or cash

Lonnie from Browns Tirea responded quickly when I called and said I have a flat tire on the…read morehighway. he guided me through driving somewhere safe to change the tire for when he got there. Not only was he very quick to put on my spare tire, but was able to fit me in right away to replace the tire. Thank you everyone at Browns Tires for your kindness and help during rush hour traffic I am forever grateful!

I went there to get new tires. They didn't have the ones i wanted in stock. They were able to…read morequickly ship tires from a store nearby. They were very kind and quick to get my order. I asked them to be done by a certain time because of another arrangement. They were able to accommodate and stayed in contact with me to inform me that it would be done on time. One of the better places to get new tires and your car serviced. The price was excellent. I also got a free oil change and free wheel alignment.

These guys are the only people I take my car to for ANYTHING, not just tires. They do it all!…read more Always honest, forthcoming, and don't try to upsell me a bunch of shit I don't need!

The repair technician and manager are very honest thank you so much I will be back againread more

When my car needed new tires, and I had to work all day,.... I called them up and they got me…read morescheduled. I went ahead and got the highest brand since that's all they had at the time. I dropped it off, went to work and picked my car up after my shift. Cue today, while I am driving through ice and snow, my car moves like a dream. Only had minimal sliding. Great choice and I am glad I bought them. Thanks Grismer!

Never had a bad experience at Bowman Tire!! Friendly, efficient, and honest describes them…read moreperfectly. Highly recommend them!!

The most obnoxious thing about Nick Dean and his abusive mechanic is that they maliciously destroy…read morethe peace and comfort of an entire block in Columbus by blaring heavy metal and rap starting at 7:00 am. They refuse to cooperate with neighbors' request to respect our peace. This uncivilized, unprofessional attitude should let you know that this is a very poorly managed business that isn't customer or family friendly. Easy for them to abuse the community. Please consider more professional and respectful tire and car repair place who CARE about their neighbors.

Paid for a/c repair and oil change they broke something else and refuse to communicateread more

They ripped me OFF! $1,750…read more Ask my guy Keith Cheeseman over on Indianola! They told me my best friends Ford truck was drivable after they "fixed" it. Bull CRAP! She ran into the wall at Bob Evan's when we met to go eat breakfast! You trying to K!ll someone??????