I want to update my review since it's been a while. Ty is an honest, hardworking individual who is…read morethe best at his craft. He is very patient and always solution oriented. I've called him on several occasions in a panic and he's always able to offer a solution over the phone or come to my house to fix the problem in a very timely matter. He's reliable and trustworthy. He doesn't try to overcharge you or suggest superfluous services. But rest assured, he is very good at his job. He should be your 1st call if you need help with your fish pond, waterfall, or any aquatics service.

Did not actual visit but called to see if he had what I needed (water conditioner and aquatic soil)…read moreand the man who answered, Ty?, referred me to Petco for what I needed since I'm in Kāne'ohe . He was very nice and full of Aloha generosity!

The team in New School Aquatics are going to make an enormous positive impact in our next…read moregeneration and feature generations of marine and freshwater hobbyists. Tyson and his team are always knowledgeable and professional when it comes to dealing with every aspect to becoming a successful Aquarist. A one stop shop and not to mention they are all super friendly.

My old waterfall feature was leaking somewhere, the lining needed to be cleaned up and the hose to…read moremy pump replaced. Just a whole bunch of repairs for an old system. Pono came up and surveyed giving me a positive response of being able to restore to like new! He is a very busy and booked so he warned me that he would come over several days having to accommodate his customers. He finished my job within 1.5 weeks which was worth it. He even rearranged my rocks to make my waterfall feature sound better. Great job and happy to get my Feng Shui water fall feature restored! Much thanks Pono , I'm very happy with the outcome!

Damien knows his stuff! He is hands down the best pond/aquarium specialist in Honolulu. We have a…read morepond out in Hawaii Kai and he has helped with filter and water clarity multiple times. He's helped with our UV system and after his visit, the pond looks crystal clear!!! Such a great and friendly guy! Highly recommend and will always call for future questions and help! He's your pond/aquarium guy!!

Excellent place to visit as a tourist or Kamaʻāina. Crystal clear waters, very active almost…read moreentertaining marine life fill the tanks. Plenty of parking nearby. The staff is friendly and accommodating.

Very friendly and knowledgeable staff. The owner Shelly is very helpful…read morein helping me choosing the perfect Discus for my 120 gallon fish tank.

Met one of the owners she was super nice! Answered alot of my questions. I like that they deal…read moremainly with Discus and they even had home made frozen beef heart food mix. Will be coming back here for more Discus!

Dean helped me with replacing the pump of my backyard pond. He is very personable, works…read moreefficiently, and cleaned up well after installation. I recommend him for pond installation, and maintenance. A very nice guy with good work ethic.

Dean and Lorenzo was awesome from start to finish with my pondless water feature…read more I would give him 10 stars if there was a rating. Highly recommend them if you're looking for a water feature or koi pond.

LOCATION: Petco Grooming is located at 4450 Kapolei Pkwy,…read moreSuite 140, in the Kapolei Commons shopping center. It's conveniently situated between OfficeMax and Ross, with plenty of free parking available. Their advertised grooming hours are 7:00 a.m. to 9:00 p.m., but I'd recommend calling ahead at (808) 674-0600 to confirm availability. SERVICE: The staff member I spoke with over the phone was friendly and helpful, answering all of my questions about pricing and appointment availability. Although they accept walk-ins, she recommended making an appointment, which made the process quick and easy. This was our first visit with our 2-year-old mixed-breed dog, and Tyrel provided outstanding customer service. He explained the available grooming services, checked us in efficiently, and calmly escorted our dog to the grooming area, helping him feel comfortable. We brought our dog in for a nail trim and nail buffing, and both services were done professionally. When Tyrel returned, he mentioned that our dog was a little nervous about the height of the grooming table, so he lowered it to help him feel more at ease. I really appreciated the extra care and patience he showed. Our dog did great, and the entire experience was positive from start to finish. PRICE: Nail Trim: $7.00 Nail Buffing: $5.00 Excellent value for the quality of service. This might be a "Happy Hour" special. 5/5 OVERALL: Petco Grooming earned a well-deserved 5/5 from me. Friendly staff, excellent customer service, professional care, and very reasonable prices. We'll definitely be back and highly recommend them to anyone looking for a great grooming experience for their pet!

Petco Kapolei branch a One Stop Shop for our furry family members as well as your birds, fish,…read morereptiles, etc. They also offer grooming services by appointment. And once in a while in partnership with the Hawaiian Humane Society adoptions of dogs and cats. They're running a Special right now, they're selling "Mystery Paw Packs". It's a gift box that has Mystery items for either your dog's or cats. Neat idea! They have a good selection of merchandise and groceries for all of our pets needs and wants.

I came to see if there was new fishes that I could add to my aquarium.I came and surprisedly there…read morewas no wait at all for service like before.She came and I told her what wanted and she did great helping me.The only issue is that some the fishes that I wanted was under observation.Its was all good.They didn't want to sell fishes that was infected.

I don't recommend buying fish from here. i got 3 fishes and it died within the next day. it does…read morenot last 24 hours.

What a nice store. Great friendly clerk, and loves the in-house pets. We miss our puppy. Had to…read morecome in get our darling a little something.

I've been coming here about eight years for everything my dogs and cat need. They prefer Natural…read moreBalance foods, and this store has better prices than Amazon--and you get a discount for buying by the case! Spacious aisles, excellent selection of products, and the store is always clean and cool. The staff are always ready to help, and it seems like staff turnover is non-existent, because the same workers have been here since I've been coming. It's nice to have staff that are familiar to me and my pets' needs. I also love that they don't sell pets in an effort to encourage adoption. I don't get why others left negative reviews, because what they described is nothing like what I've witnessed. I will keep coming here.