I came to see if there was new fishes that I could add to my aquarium.I came and surprisedly there…read morewas no wait at all for service like before.She came and I told her what wanted and she did great helping me.The only issue is that some the fishes that I wanted was under observation.Its was all good.They didn't want to sell fishes that was infected.

I don't recommend buying fish from here. i got 3 fishes and it died within the next day. it does…read morenot last 24 hours.

Very friendly and knowledgeable staff. The owner Shelly is very helpful…read morein helping me choosing the perfect Discus for my 120 gallon fish tank.

Met one of the owners she was super nice! Answered alot of my questions. I like that they deal…read moremainly with Discus and they even had home made frozen beef heart food mix. Will be coming back here for more Discus!

Excellent place to visit as a tourist or Kamaʻāina. Crystal clear waters, very active almost…read moreentertaining marine life fill the tanks. Plenty of parking nearby. The staff is friendly and accommodating.

Damien and James were attentive and knowledgable about the health and care of the aquarium…read morefiltration and aquatic fish. Very much needed in our community and happy to see them again for my service.

What a nice store. Great friendly clerk, and loves the in-house pets. We miss our puppy. Had to…read morecome in get our darling a little something.

I've been coming here about eight years for everything my dogs and cat need. They prefer Natural…read moreBalance foods, and this store has better prices than Amazon--and you get a discount for buying by the case! Spacious aisles, excellent selection of products, and the store is always clean and cool. The staff are always ready to help, and it seems like staff turnover is non-existent, because the same workers have been here since I've been coming. It's nice to have staff that are familiar to me and my pets' needs. I also love that they don't sell pets in an effort to encourage adoption. I don't get why others left negative reviews, because what they described is nothing like what I've witnessed. I will keep coming here.

Got the goods and the customer service plus they are open on Saturday. Always hit what I need.read more

We bought are first fish here and called him fatso! HaHa!!! If it you need fishing supplies,cum…read morehere.MAHALO...

I went in here to talk about the benefits of high protein canine nutrition. It is always such a…read morepleasure speaking with pet store owner/operators that are passionate about pets and are thoroughly versed on dog needs and training. They are also experts on active, performance, working and bully breeds! Healthy dogs do best on high protein! Cheers!

Family owned business on the westside and they make you feel like family. I been here since they…read morefirst opened and been coming here ever since for raw supplies. Sometimes I'll call their company phone and ask them for advice, (First time I ever dealt with my female dog being hapai) and they have gone as far as giving me their personal number so I can text pictures of a problem or a question I had. Not even my vet does that lol They always give good advice and the advice always centers around what is best for my pet and I love that. On top of that, the shop is always well stocked and clean. All the animals in the shop look happy and well taken cared of. I know I'm yappin' lol but really really hands down, Customer service always top notch. I always find what I need for my pets and an added bonus is they dont make me feel dumb when I have 10 million questions about better care for my pets (I'm learning) lol Mahalo Westside Pet Supply

I want to update my review since it's been a while. Ty is an honest, hardworking individual who is…read morethe best at his craft. He is very patient and always solution oriented. I've called him on several occasions in a panic and he's always able to offer a solution over the phone or come to my house to fix the problem in a very timely matter. He's reliable and trustworthy. He doesn't try to overcharge you or suggest superfluous services. But rest assured, he is very good at his job. He should be your 1st call if you need help with your fish pond, waterfall, or any aquatics service.

Did not actual visit but called to see if he had what I needed (water conditioner and aquatic soil)…read moreand the man who answered, Ty?, referred me to Petco for what I needed since I'm in Kāne'ohe . He was very nice and full of Aloha generosity!

The team in New School Aquatics are going to make an enormous positive impact in our next…read moregeneration and feature generations of marine and freshwater hobbyists. Tyson and his team are always knowledgeable and professional when it comes to dealing with every aspect to becoming a successful Aquarist. A one stop shop and not to mention they are all super friendly.

My old waterfall feature was leaking somewhere, the lining needed to be cleaned up and the hose to…read moremy pump replaced. Just a whole bunch of repairs for an old system. Pono came up and surveyed giving me a positive response of being able to restore to like new! He is a very busy and booked so he warned me that he would come over several days having to accommodate his customers. He finished my job within 1.5 weeks which was worth it. He even rearranged my rocks to make my waterfall feature sound better. Great job and happy to get my Feng Shui water fall feature restored! Much thanks Pono , I'm very happy with the outcome!

Dean and Lorenzo was awesome from start to finish with my pondless water feature…read more I would give him 10 stars if there was a rating. Highly recommend them if you're looking for a water feature or koi pond.

Dean is awesome, he was such a help with my pond and can't thank him enough for his insight and…read moreknowledge. He also educated me about the care of my pond and the fish. I sought a lot of advise from others and he seemed to be right inline with the best advise I was given and made the most sense. I wish nothing but blessings to him, his family and business. I hope everyone else finds him as helpful as I found him.

LOCATION: Petco Grooming is located at 4450 Kapolei Pkwy,…read moreSuite 140, in the Kapolei Commons shopping center. It's conveniently situated between OfficeMax and Ross, with plenty of free parking available. Their advertised grooming hours are 7:00 a.m. to 9:00 p.m., but I'd recommend calling ahead at (808) 674-0600 to confirm availability. SERVICE: The staff member I spoke with over the phone was friendly and helpful, answering all of my questions about pricing and appointment availability. Although they accept walk-ins, she recommended making an appointment, which made the process quick and easy. This was our first visit with our 2-year-old mixed-breed dog, and Tyrel provided outstanding customer service. He explained the available grooming services, checked us in efficiently, and calmly escorted our dog to the grooming area, helping him feel comfortable. We brought our dog in for a nail trim and nail buffing, and both services were done professionally. When Tyrel returned, he mentioned that our dog was a little nervous about the height of the grooming table, so he lowered it to help him feel more at ease. I really appreciated the extra care and patience he showed. Our dog did great, and the entire experience was positive from start to finish. PRICE: Nail Trim: $7.00 Nail Buffing: $5.00 Excellent value for the quality of service. This might be a "Happy Hour" special. 5/5 OVERALL: Petco Grooming earned a well-deserved 5/5 from me. Friendly staff, excellent customer service, professional care, and very reasonable prices. We'll definitely be back and highly recommend them to anyone looking for a great grooming experience for their pet!

Not sure why this location offers curbside pick up when clearly they have no employees who assist…read morewith this. I waited in my car for 10 minutes after notifying the app I was here. Tried to call the store and no answer and placed on a long hold. Ended up going inside and the employee at the checkout gave me a bs excuse about how you need to be parked right outside the door... causing traffic in the parking lot so they "know someone is here" even though I was parked in the yellow painted stalls right in front. I also don't know why that's relevant when the cashier isn't faced toward the door anyway. And no signage in the front to indicate. This is the second time this happened. Would rather go to the Ewa location... never have issues there. ‍