We needed to have our wood floors replaced and were trying to fit the work in during one of our visits to our island home. Bill and Scott were great in accommodating our schedule (even with some supply delays thrown in). The installers (Matt and Keoni) did an excellent install job, cleaned up at the end of the day and even reassembled our bed so we could sleep at home during the work. We had a very professional and satisfactory experience. Pat read more

We worked with Bill and did so completely remotely. He was responsive, thorough, and ensured we got pictures throughout the process. We appreciated the installer, Abraham, who produced a cool video afterwards to show us and even went back to clean up a couple of items. read more

Recently, we replaced our flooring with laminate and looked to Kauai Flooring to help us. At first, we had some issues but Bill, Justin and Mike made everything perfect. Thanks guys for a job well done. Would recommend them to anyone in need of flooring. read more

Good customer service and communication throughout sales, manufacture, and installation. Bill patiently chased down enough square footage of a discontinued carpet and coordinated getting it bound to spec. I believe KF is the only company on island currently binding carpet into large area rugs. Part two of our project was replacing wall-to-wall carpet in a room and on stairs where the modern architecture requires a clean precise look. Matt's 20+ years of experience came into play with tight measurements/cutting, thoughtful placement of a seam, and expertly mitered corners. Keoni assisted with material delivery and furniture-moving, always with a capable and cheerful "I got you!" Next up: Bill is putting a lot of time into researching cork tiles...a "green" and carbon-neutral option. read more

We are happy enough with the product that we purchased from this company. We dealt with Doni and Scott on the sales end. Our issues were entirely on the installation side with Josh who forgot to bring our baseboards. Initially - he did not think we purchased them when indeed we did and then he did not want to come and install them until the following week which did not remotely work with our timeline and one of us coming up on a major surgery which is a pretty big deal and stressful in and of itself. We never got a response from an email complaint sent to Doni, the store manager and finally did get a crew to come and deliver them after complaining and stressing over the matter. Because of this issues I do not feel that I could recommend them with confidence to anyone else on the island and I personally love to network and recommend businesses that I am confident in - sorry this is just not one of them. While I appreciate the business owner's reply below & compliment on our choices - a personal email response or phone call at the time of the issue would have gone a whole lot further. We would also like to compliment the work and professionalism of the individual installers themselves. Issues seemed to all lie with middle management who need some serious brushing up on their customer & communication skills in our assessment. After 40 years of living on Kaua'i I have many people who ask me for referrals and sorry but this will not be one of them. read more

We are very pleased with the work of Kauai Flooring. Great workmanship by Manny and Marcus. They did the job quickly and efficiently and were easy to work with. Bill was a great help in choosing our flooring pattern and worked with us to schedule the installation. read more

Kauai floor and interiors did an incredible job for us. Josh Walker, the installation manager is amazing. - Wendy Silverthorn

We needed to get new carpet for our new home and chose Kauai Flooring over Home Depot. We stopped by their showroom and was immediately greeted. Was shown the samples and chose a particular color and brand. But since we were on a deadline, we had to choose another since the one we wanted would have to be shipped from the mainland. But we chose a similar colored carpet which was to come from Oahu. We waited several weeks, along the way they contacted us to say it will be alittle while longer since someone got Covid. Then later we were given our installation date and time. We were excited. A week prior to the date I made a hotel reservation since we were anticipating to not be able to use our bed. The night before we cleared off all the floor areas. The morning of the installation we cleared off our bed and moved it to the kitchen. Then we wait. Two hours later my husband gets a call that they couldn't do it that day. We were upset! They did not give a reason why they couldn't do the installation. He pleaded and was told they will call back. They called back and said they can send someone the next morning. Meanwhile I went down to the hotel in person to change the hotel reservation since it was hours before check in. You don't get a refund to cancel if it's 24 hours before check in but I was able to change it for the next day without any penalties. So the next day a guy came by to start the old carpet removal. We were relieved it had begun. Randy, Keoni, and Jessie did a amazing job at the installation process. Carpet is beautiful and comfortable to talk on. read more

Forget about buying flooring from Home Depot. These guys have top of the line products from Metroflor, the largest manufacturer of vinyl flooring. Gotta check out the new samples of the Engage Inception Island Collection. A total of 15 beautiful locally inspired colors to choose from & all stocked in Honolulu. This 100% waterproof flooring is really durable, commercial grade. They also have coordinated moldings to match too. They offer great prices and the staff are knowledgeable & helpful. I highly recommend coming here if looking for high quality vinyl flooring - 5 stars !!! read more

Bill, Josh, Jeremy and Matt did and outstanding job on our flooring and baseboard project.

Bill did a great job picking out the carpet he thought we would like. We chose it. He is a great sales person understanding his customers needs. Matthew did the installation. He went over and beyond the call of duty. I've never seen customer service like this in a long time I highly recommend them! read more

We had new carpeting installed two years ago in our condo at Kiahuna Plantation by Kauai Flooring and Interiors. Due to use one of the seams started to open up. We contacted Kauai Flooring and Interiors to see if that could be fixed. They responded very quickly and sent Matthew over. Matthew is wonderful! An experienced carpet installer, polite and professional. He spent several hours making sure that the carpet would look perfect again. Couldn't be happier with the service and the quality of the work! Thank you Matthew! read more

The team at Kauai Flooring was super helpful - they helped me pick carpet for a tricky stairwell, Bill came out to the house promptly to measure and place the order for it, and Randy was super nice and installed it beautifully. Great products and great team! read more

We decided to replace our ancient carpet with luxury vinyl plank flooring. We chose Paradigm in Guava. Scott helped us with the order and Jonah and his team did the install. The entire process was smooth and professional. Jonah and his team were amazing. They kept the job site clean, were in and out without disturbing neighbors, and went above and beyond to make sure were back in our house in the time we wanted. Their work product is excellent. We couldn't be happier and recommend Kaua'i Flooring and Interiors without reservation. read more

From sales to the installers - service was outstanding!! Brandon took his time with me in the showroom and let me take samples home to mill them over in our house. The products they carry are such a higher quality than Home Depot and not too much more in cost. The installers we respectful at our home and went above and beyond to take care of our beautiful new baseboards. I would recommend this company to anyone who is redoing their floors. read more

Kauai Flooring installed bedroom carpet for us yesterday. The team was very professional, got the job done quickly, helped us return furniture to the bedrooms, and cleaned up beautifully. Great job! read more

We just had laminate flooring installed throughout our condo. From the moment we walked into the showroom until the last quarter round was finished, Josh (the sales person) was there for us. He helped us pick out the appropriate material (we went with vinyl), color, etc. He answered every single question and was patient while we dealt with our HOA to get the proper permissions for the install. The installation team (Keith, Des, Jeremy and Keoni) were top notch. They approached their work with a professional attitude. Everything had to be just right for them. I would gladly have them do work for us again. I have no hesitation in recommending Josh and the installation team to anyone who wants the best! read more