Can't say enough good things about this office and will continue to spread the greatness of this…read moreoffice from Dr. Anderson to all of her staff! I only hope continue my eye journey with her for many years to come!!

I made an appointment weeks ago. I found their information on my insurance app to be sure they were…read morein our network. I filled out their long online information package several days prior to the appointment. When I arrive at 8am for my appointment, I'm told they don't take my insurance, but they can still see me if I want. Really? You don't check before? If you know you aren't part of that plan, maybe you should get yourself removed from it. Not to mention the front office was a bit disorganized and the doctor could have come out to apologize for wasting my time. I can't recommend this place. Sorry...

The entire staff is very friendly and helpful & Doctor makes sure that you understand what he is…read moreseeing. They have a Great selection of glasses and will also assist to fit your Budget.

Let me tell you about a situation that occurred. This…read morecomplaint is from the family!!!!! On April 27, 2023, our 93 yr. old grandmother along with her caretaker, came to this establishment for an appointment at 12pm. They were dropped off by a medical van transportation company (as she is in a wheelchair). Well, a situation occurred with the transportation company as there was a delay in picking them up. I got involved all the way from Georgia to see what the heck was going on. After family members made multiple calls to the transportation vendor (company that dispatch out), I actually spoke with the driver who transported her there and she was actually stuck in Illinois. Even though, a lie was told earlier to her daughter that it would be 45 minutes to a one hour (which they should have been picked up by 2-2:30pm); it was going to take her more than 2 hours to get back. I call the vendor to see if they had emergency back-up to pick up our grandmother and as with everything else, they didn't have another van that could come and get her as it would still take one to three hours if she was pulled from the current driver and placed with another company. So that left us with having to find someone else to come and sit with my grandmother as her caretaker got off at 3pm. However, what I didn't know is that this business also closed at 3pm. Now, what behooved me, as I made arrangements for some other family members to come and sit with our grandmother and one to take the caretaker to her car, this freaking business put our grandmother and her caretaker out of the establishment at 2:55pm because they promptly closed at 3pm. WHAT FREAKING BUSINESS YOU KNOW THAT WOULD DO THIS TO A DEFENSELESS 93-YEAR-OLD MOTHER, GRANDMOTHER, and GREAT-GRANDMOTHER??? Let me ask a rhetorical question: Dr. John Czaja, Dr. Katie Fesko, Lynette, April, and any other employees that were there, you mean to tell me that neither one of you all could have waited past 3pm, to ensure that our grandmother, who WAS supporting this business, was picked up safely? Whoever worked this pass Thursday, you all left them outside and walked to your car like you didn't have a care in this world. This is not over, and you will never, ever, do this to another person. I just wonder if it was a person that LOOKED like you would you have done this? Our family didn't appreciate how this situation occurred. As a person that has been in the customer service business for over 30 years NEVER in a million years would I have done this to someone supporting a business that I worked for. You all have left a bad, foul, taste in our mouths. Keep in mind that other people that made ride medical vans to your establishment that anything can happen, that the patient coming to see you has nothing to do with. However, as a business that's been serving the community as your bio states for 20 years, you absolutely didn't show compassion nor show a great relationship to our grandmother. This establishment owes our mother, grandmother, great-grandmother an apology for what was done. Keep in mind the golden rule: Do unto others as you would have them do unto you!!!!!!!

This office is one of the best in the world and I've experienced excellent service there for years…read more I appreciate the great care I receive from Dr. Wilson and her staff and help from Carmille when it's time to receive glasses. This is the location to go to ALWAYS for anyone seeking eye care.

Been coming here for years. Love Dr. Ken. Over the last few years the service has GREATLY declined…read morein the Homewood office. I've had some stressful interactions with staff. I have bought many pairs of designer glasses here but the quality of the lenses are not good. I've gotten better lenses for less money online. Unfortunately I may be looking for another office to service my eyes and my style choices. They don't repair my frames here. Had the same problem with 3 pairs of Gucci, Tom Ford and Jimmy Choo. The doctors though are AMAZING. Definitely worth it for them but not necessarily a retail outlet. Other than wait time, the service is stellar. Good luck.

Went for my first visit, the staff,the Dr were all great. Everything was thoroughly explained to…read moreme. When I was choosing my glasses, Melissa was VERY Helpful, kind, and never once rushed me. I think they are are a bit pricy, even with my insurance my my visit, including everything plus contact lens fitting, not purchasing contacts at this time but did get glasses, my portion was $750. But I am over all pleased and I will recommend the office to others.

I have been a long time customer for over 20 years. I have brought my children up coming to this…read moreeye doctor facility and I myself was a patient of Dr. Michelle Millard. Went there 2 years ago and found out she was not longer there. Fast forward to today, i was trying to book an appointment to get a basic eye exam and while doing so, I called, the phone rang twice, phone picked up and i was tossed on hold without being asked if it was okay for me to be placed on hold. I'm extremely disappointed with the customer service at this office. The staff is ratchet, unprofessional, dismissive, and made no effort to communicate clearly or respectfully. A medical office should make patients feel supported, not ignored. I won't be returning and cannot recommend this place to anyone. Honestly the only thing missing is the staff members wearing bonnets and coming in with their house slippers.

I was so disappointed in this practice. I went to see Dr Williams for a small growth in the corner…read moreof my eye. She looked at it and said it was part of aging and she could not remove it. She told me I'd have to see a plastic surgeon and my insurance would not cover it. That it would cost thousands of dollars. Very curt, and uncaring. Charged me $60 for visit. I then visited another optometrist who said he could remove in the office and my insurance will cover. He also asked to give me a cataract exam and told me I had cataracts. What a difference.

Good place to go but way over booked! The wait time...you…read morecan spend 2 1/2 hours there and most of it is waiting. But the job is done well !!

Dr. Kosek and his staff obviously take great pride in their work and customer service. I had been…read moregoing to a chain eye glass store but was really dissatisfied with the way they didn't pay any attention to my concerns--just interested in selling me glasses. Dr. Kosek spent time with me, asking about my work and what issues I was having. Sue made sure that my glasses were perfect for me--from style to fit. So nice to be treated well!

We've been coming to this office for eye care for 20 years now. The staff is exceptionally…read moreprofessional and very good! They've really helped at ordering the right glasses for us and giving us guidance through out the process. Both Dr. Kosek and Dr. Walsh are excellent at what they do. I've never had more confidence in medical care then with this office.

Dr J is amazing and this office is the most professional, friendly, and well trained staff I've…read moreever had the privilege of working with. I have referred many people, and will continue to do so. Probably my favorite eye doctor and center I've ever worked with in 30+ years of wearing eye glasses. Highly recommended!

After having moved to the area 2 yrs ago, I needed an eye exam so decided, based up overall review…read moreratings to try the CP Eye Care. A student (who didn't seem trained or competent) read my eye pressure which took him several tries. Next, I saw the doctor who was very personable. After selecting frames, I was told that my TWO pair of glasses would be in within 10 working days/2 wks (which I thought was extensive - previous IL eye doctor delivered in a few days). I called a few times to check on them (never received a call) and was told that ONE pair was in. Asked the student which pair and he indicated that distance was in. Asked him when reading glasses would be in and was told within the next day or two. Picked up the "distance" glasses only to discover they were actually "reading". So I kept calling and could NOT get a definitive answer nor did anyone offer to check with the lab. Finally, I called and asked for the doctor (who was "with other patients" then never called me back until I called AGAIN and left ANOTHER message). He said he made a mistake with the order (yet never notified me of a delay) then the next day told me lab needed to reorder glass as it came in damage (I'm smelling a run around). Told him I wanted to cancel the back order and would never return to this provider. The next day all of a sudden, (he never mentioned my refund) and told me glasses would be in within a day or two. When they finally came in, NO ONE on either occasion sat with me to ensure glasses (which I paid $900+ for) fit correctly, I had to ask for a case both times and had to ask for an itemized bill (which I should have received before the order was placed). It would take a Philadelphia Lawyer to figure out the bill with all the ancillary charges on the bill. I will happily drive back to IL to my PROFESSIONAL and WELL-TRAINED optical office where they have their act together. WOULD NOT RECOMMENT!!!!

Great care, professional, efficient easy to work with. Entire staff seems to enjoy their role and…read moremake you feel comfortable.

Really appreciate Dr. Lipshulz. He is professional and proficient. The majority of staff are…read more friendly and respectful. Ken the optician is old school and knows how to fit glasses like no one else I have known.