I'm a new customer and I needed a simple headlight bulb replacement, and I was drawn to this…read morebusiness because of the high ratings and was not disappointed. I did call the business first and they were quick to answer the phone, and they said they could do the job and asked for the make and model so that they could contact their supplier and would call me back. The next day, while I hadn't heard back yet, I dropped by the business anyway, because I was at the library nearby. Ramon greeted me and I explained the issue, and they were able to find the part and replaced the bulb quickly on the spot, and I was done in less than 10 minutes! I was very appreciative of the excellent customer service, and I'll be back.

Florencia of Duramax is a scam. She destroyed my vehicle by not properly fixing the body and engine…read moredamage from an accident. I had to sue her in Montgomery County circuit court. Go to Mdcourt.gov and type in Duramax. The case # was C-15-CV-23000278. I eventually had to total the vehicle which cost me over $14,000 to pay off the loan. STAY AWAY FROM DURAMAX!!! Florencia scammed me, committed insurance fraud and left me with a defective car. Rather than owning up to her mistake, she hired a lawyer to try and defend her scam. Just a terrible business, don't believe her. Ask her about the lawsuit and she will give you an excuse but go to the court documents and see what really happened.

The DPS Automotive shop is amazing. Quick and efficient. I look forward to bringing all my vehicles…read moreto DPS. It is always a challenge finding a trustworthy mechanic. These folks are honest, great automotive technicians, and amazingly affordable. Finally, a mechanic we can trust!! See for yourself.

Excellent response time to request for service. Very friendly staff, service was quick and…read moreefficient for my problem. I felt respected treated with utmost courtesy. I would recommend DPS with no hesitancy.

Polite, professional. Seemed pricey to my guest from Frederick…read more Wonderful dog in front office.

I noticed lot's of steam from anti freeze chamber and other places in the engine of my Chevy Cruise…read more2014. I was told it would be ready " by the end of the day " it wasn't. This could have been a serious problem for me. The next day a noon work was completed for $ 1524.26. For the work described that seems way too expensive. I should have negoiated a lower price, as I've done in the past with other shops. Charles B.

I love driving a Benz but I'm not a fan of run-flat tires. For everytime I had an issue with low…read morepressure or tire replacement, Mitch Carr's Auto Service has always come through for me. I have on many occasions called on the day of a car issue and they took me on the spot or first thing the next morning. If you live nearby they will drive you home too. The cost is fair. I really don't mind paying because the service is excellent!

Marcedes expertise, honesty and professionalism. I am from Reston, VA, and has been with Mitch Carr…read morefor over 20 years, I don't mind the distance and now has 4 Mercedes under my possession. Sam has the best car-side manners, he does it the old-fashioned way, always thinks for the customers. A real gem.

I want to start by saying I have never written a review online before, but felt compelled to in…read morethis case. I've brought my Honda civic to this shop a couple times now and am so impressed by their integrity, expertise, and customer service. The last time I brought it in, my exhaust mid pipe and resonator needed replacing. Since this is a fairly expensive repair, they quoted me a price but also referred me to another shop nearby that may be able to do it at a lower price. This is how you earn a customer's trust! I have referred many friends and family to this shop and will be relying on them for all my auto needs in the future!

Have been in business over 20 years, reliable, friendly, quality workman ship! Competitive pricing…read morewith out compromise of quality parts! They focus on Japanese cars but can work on ANYTHING!!! Able to do small jobs like oil changes and bigger jobs that not all can handle, but will give a great diagnosis or assessment on all vehicle for your benefit!! Recommend to EVERYONE!!!!

My car is 5 years old, has never been detailed and I have 2 grandchildren. I'm not very good at…read morekeeping it clean. I am so happy with the results. It was easy to make an appointment and easy and fast to drop off and pick. And a very good value.

Been going here FOREVER. Always quality work, honest people, reasonable prices. Kept my old Volvo…read moregoing for over 350,000 miles! We love you guys. Don't have the Volvo anymore, body disappeared to rust but it still ran great. Now I take my Miata and CRV there.

10/10 best experience in Montgomery County…read more Hoon's is an honest service with fair prices. They took real good care of fixing up my car. Whenever I have car issues, I take my car here. Thank you and happy holidays!

We take all our cars here for maintenance and repairs and will never go anywhere else again if I…read morecan help it. The service is honest and reasonably priced, and you're not constantly being upsold on stuff you don't need. The shop will also have a conversation with you about what they've found when doing maintenance, what needs to be addressed today, and what can wait. You can schedule appointments online for oil changes and maintenance. Don't come here if you are looking for a fancy waiting room and shuttle service. Do come here if you want honest service, straight talk, and mechanics who actually care and will fix your issues. I suggest bringing a ride if you can - easiest place to park is to turn to the right immediately after entering the lot and parking on the side, and then walking to the garage. We've had great experience with Hondas and Toyotas.

Honest, professional, clean, on time, Knowledgeable. Knows…read morehow to work on Electric Vehicles. Have been using them for years.

great job! fast.. efficient. kind. Excellent service after a difficult situation with a flat tire.read more