Finally got everything sorted out. My new jeep is on the way. Thank you for taking care of this.read more

amazing place. Raymond was awesome. prices are very affordable. we were in and out in less than…read more30 min. they even serviced the ATV onsite. thanks so much highly recommend.

North Texas Superbikes have been my go to for parts, apparel and service for several years now. I…read moregotta say they are the best for mechanics, suspension, repairs. Quick service turnaround times and quality work. They are currently our preferred mechanical support for our lightweight endurance team, Dark Horse, racing with the CMRA.

From the owner: For 20+ years in DFW we have serviced all makes and models of motorcycles and ATV. We specialize…read morein both High Performance and regular service and are an authorized Dynojet tuning center. We have a Dynojet 250i Pro Load Control dyno tuning and can provide ECU Flashing on most Japanese and European bikes. We are certified abd can provide repairs on Yamaha Suzuki Honda Kawasaki Ducati Aprilia BMW and Triumph. We stock over 500 tires at all times so we can get you back on the road quickly. Oil change Suspension fork seals transmission crash repair insurance estimates parts and accessories chain and sprockets Brakes coolant exhaust systems electrical diagnoses. We can do everything. Give us a call!

Love this place! Good bands, good beer, good food, nice bikes and great people. Used to go to…read moreDallas for the weekend just to go to Strokers Dallas and Strokers Icehouse. Always nice to see Rick and the crew. Check out his custom bikes. Get a t shirt. Then beers at the Icehouse. Listen to the band and meet like minded people.

Stopped at Strokers today for a tour. We were greeted by Cruz and were treated like family. We had…read morethe opportunity to meet the owner and artist Rick Fairless. We shared stories of his days in NorCal and marveled at his bike art and murals. What a local treasure you have Dallas! Thank you, Christy & James

Last two services at the newly remodeled shop went well. Got me finished up on last minute notice…read more. Courtney quoted me a great price and Roy took great care of my vehicle as a professional motorcycle mechanic. Will be back -

** (1 Star)** I…read morepurchased a **2018 Polaris Sportsman 850** from Lone Star Yamaha in Burleson on **July 11**. The salesperson told me it was **"good to go,"** that they moved it in and out every day, that it ran great, and that it only had **365 miles** on it. I also paid **$692 for reconditioning**, so I reasonably believed the ATV had been inspected and was ready to use. I got home, unloaded it from my truck, put it in High gear, and the **check engine light immediately started flashing and the ATV went into limp mode**. I restarted it, tried again in Low gear, and the exact same thing happened. I tried a third time with the same result. I immediately called my salesperson. He told me someone from service would call me shortly because they were busy and short-staffed. I even loaded the ATV back onto my truck, ready to make the nearly three-hour drive back to the dealership. **No one from service ever called.** After my wife called the dealership on Monday, the sales manager finally returned my call. Instead of apologizing or arranging service, he asked, **"Didn't they tell you it was 'as is'?"** He then told me they had owned the ATV for over a year, that he wanted to send it to auction instead of selling it, and that he personally wouldn't have bought it because it was an **"old rickety four-wheeler."** I told him none of that had ever been disclosed to me. I had been told it was **"good to go."** His response was, **"Well, I don't know what you were told."** When I replied, "You do know because I just told you," he answered, **"Well, it's your word against the salesman."** When I asked why I had been charged **$692 for reconditioning** if the ATV couldn't even be driven around my yard without going into limp mode, his response was, **"They probably changed the oil and whatnot."** He also said that because they aren't a Polaris dealership, diagnosing the problem might be difficult. Ironically, a Polaris dealer later showed me that the active fault code can be read directly from the ATV's dashboard without any special scan tool. The code pointed to a throttle-body issue, which thankfully does not appear to be catastrophic. Mechanical problems happen. I understand that. My disappointment isn't that a used ATV needed a repair. It's the lack of follow-up, the conflicting explanations, being told after the sale that the sales manager wanted to send it to auction, and never receiving the return call I was promised. I'll let others decide whether that's the level of customer service and transparency they expect from a franchised dealership.

Frank was wonderful to work with. I brought in my bike, explained what's wrong, and left it with…read morehim. When I came back to pickup my bike, he also changed the oil, repaired and made minor tweaks to issues that were caused from the previous owner of the bike(I'm new to the riding scene and bought mine used) all on the house. 10/10 highly recommend this business

Dropped off my 20 year old ATV with a long list of issues…read more Frank got it running as well as fixed several things needed. So now its got a new lease on life thanks to Frank. Great shop reasonable prices

I brought my car to Honda Grapevine, and I am very happy with the service…read more Jose Trevino was excellent; he kept me informed about everything. Thank you for providing excellent service and having such professional people like Jose Trevino. Thank you very much!

I called to inquire on this 2025 Honda crf110f for their asking price online at $2,366, they then…read moreproceeded to tell me that the bike is priced 3 times higher "6,856 to be exact". Which they've only put around $1500 worth of parts on the bike and think the bike is worth almost 7k now. They're posting false advertisement on their products just to try to wheel people in and try to up charge you. Basically scamming which is very illegal. Definitely wouldn't waste your time with this dealership. Bunch of scammers.

If you truly do need help with repairs or motorcycles issues go elsewhere...after dealing with…read moreKATELIN , most insulting person who does not know what she is doing there or how to help customers in need....I tried to complain to Robert the manager but no such luck. She mask her rudeness and ignorance with a soft voice...take your business elsewhere if you need anything motorcycles repair. I will not deal with this shop anymore until she no longer there.

Worst experience ever. Walked around the showroom floor for 15 minutes not finding or getting…read moreassistance from anyone. Ran into the GM I suppose, whom was setting in his office. Asked him about a bikes price. He came back with a 35% mark up from sticker. I had to walk out.

Saw a bike listed for 3900; elsewhere 3000. Made an offer on Cycle Trader. RideNow countered with…read more$4600. Ripoff! These guys need to go!

Over priced and inexperienced mechanics. $160 per hour labour rate and over $190 to change a…read moretire.... The tech even got the chain tension wrong... Would not recommend this place for service

I have been spoiled by Newport Beach Ducati, so these guys had some lofty expectations to meet;…read morethey have. Wanted to wait for first service so I could give a more thorough review. Overall, best dealership experience I've ever had and I have had a lot. Initially talked with Jeff (owner) when I was shopping for a new bike. He was extremely helpful and absolutely zero pressure. He really just seemed interested in helping me and indifferent to selling me on anything. About a month later I had made my decision, walked in, and said I'll take it on a new matte green streetfighter v2. Jeff handed me over to Marty who drew up paperwork with no bs and no surprises. Was my birthday mid week and I asked if they could deliver it to me then; no problem. Bike showed up perfect in a nice red ducati truck. Props to Roy also for being super easy to work with and communicative. Fast forward to my first service. I called to get it scheduled and they said they were booked out a few weeks, but having bought the bike there they would squeeze me in anyway that saturday. I was expecting to be waiting around, but nope they took the bike right in when I got there and got to work. Though they were clearly very busy, everyone worked smooth and efficient and that seemed to be why they were able to service the bike so quick. They have a window from the nice waiting area / bike museum so you can see them work.. no corners cut. Also they were all very communicative and it felt the most personalized bike service I've ever had. Yes, it was almost $600 (standard for these bikes), but the first time I've ever felt I was getting $600 of service. Great job guys! Shout out for Lily also. I hadn't dealt with her at the shop, but see her regularly at a local meet and ride with her. Very knowledgable and helpful about the bike and parts as well as a great rider and general nice person.

This is my first experience with AMS Ducati. I had been issued a Ducati corporate certificate for…read moresome work that was done on my Multistrada V4S. When I inquired with Ducati Corporate if I could use the credit to purchase nonmechanical Ducati items, they informed me that three retailers in the US accept the certificate. I contacted AMS in Dallas to ask about a helmet I wanted to purchase. Lily, the CS rep told me that they do indeed accept the certificates and guided me through the process. What I found exceptional about Lily is her online and phone demeanor. In this age of less face to face interactions, a phone call rather than a text or chat is so appreciated. Her voice and professionalism are something that stood out to me. In my former life, I trained Playstation CS staff on the technical aspects of the products. So I'm well aware of CS service standards. Neither AMS nor Lily knew that I write for Web Bike World, so her level of service was standard practice for her. Bravo to AMS for how they train their staff. And the same goes for Ducati. A crummy luck of my draw turned into an exceptional experience. https://www.webbikeworld.com/what-happened-when-something-happened-ducati/