I've purchased a wedding band for my husband at The Source twice -- fifteen years apart. The…read moreoriginal ring was yellow gold with a white gold overlaying band. He loved the ring, really, which is quite impressive since he wears no other jewelry. It was still in excellent condition eleven years later when a communication debacle sent it into the depths of the City of Rochester's land fill. (Yep, accidentally got vacuumed up and discarded in the trash.) *deep, deep sigh* Fast forward to last week when we purchased his replacement ring. This time we went for Tungsten, which allegedly is hypoallergenic. My hubby's profession requires an inane amount of hand-washing so we are hoping he will have less of a reaction to soap buildup on his finger. He's worn it for a week and loves it equally. The staff at The Source is professional and kind. I wish they were a little more welcoming, and had a bit more enthusiasm, but that's somewhat trivial. They are typically older than those that are found at the mall jeweler's, which makes me feel like they have more experience and knowledge. It appears that they have a much longer turnover rate, so you may see the same employee -- even if you haven't visited in a while. I believe the prices to be reasonable and feel that's due in part to location: they're not paying the high mall rents. They are also not spending large amounts on flashy advertising campaigns. And again, I cannot overemphasize this enough: it's a locally-owned business! Gotta support the little guy whenever we can, but especially when they sell quality merchandise at an affordable price.

I stopped at the Monroe Ave location today on 03/21/2024 to replace a battery in my elderly uncle's…read morewatch that he loves. It was not an easy case to open. They did it in under 10 minutes while I waited, and since I had brought a battery, they did not charge me anything. I did give them a minor tip and was VERY grateful for their kindness and expertise. I am saddened that I did not get the young lady's who waited on me or the lady who was their watch expert. 100% great start to my day.

So, I'm speaking from the bride side, but I know my groom had the best experience as well. Mark…read moreNulton is the owner and he made our wedding rings and my engagement ring! We love them. He is a custom ring maker and will tailor your likes and needs to the jewelry you envision. He does sell his own jewelry that he personally makes in his newly self renovated beautiful victorian house in penfield. To the right, as you walk in, is his shop with some earrings, necklaces, and rings. To the left is his office where you can start and finish discussing about the jewelry you would like. it's decorated very beautifully and feels homey and personable. Mark is very patient and accommodating. I can say this because I'm a very indecisive person! For longer than I needed to, I was struggling to decide on the best wedding ring for myself that fit my hand/personality. He helped this process by providing advice and his best opinions without being a pushy salesman. He was able to order certain rings so I could see them in person and try different types on so I could see what looked best. Once I decided which ring I wanted he then was able to change it slightly to be exactly what I wanted. The exact same process went for my groom. Mark also polished my engagement ring a few times before the wedding. If you're looking to go to a jewelry store and don't want someone breathing down your neck, pouncing on you as soon as you walk in the door, or pushing you to buy something..... Nulton Jewelers is the place to go. My groom searched for a place that was friendly, calm, and personable and that's Mark. Also, thanks for the bottle of champagne and thank you note!

If you're looking for a jeweler, Nulton is the place. Great family business! I had prongs replaced…read moreon my ring and another sized, reasonable price, super service! Thank you Nultons!!

Dropped off a tangled and broken necklace for repair…read more The staff were friendly and kind. The necklace is a gold chain with an opal and diamond pendant which was a gift purchased at Costco (yes Costco). While evaluating the jewelry, they were very kind and didn't bat an eye when I said where it was purchased and provided the estimated value. It took about two weeks to get back. While waiting in line, another staff member took my ticket (yay me for not loosing it) and got my jewelry. Which was untangled and put back together perfectly. Note: they are closed on Mondays. I learned that the hard way! They also have a nice selection of jewelry but I tried not to look at too much!

Note: this review is in regard to the shop's watch selection…read more The staff was friendly and professional, but with mid-tier to entry-level luxury watch ADs, there are higher expectations. When I walk into an AD for Omega, Grand Seiko, Cartier, or Tag Heuer, I have certain expectations for my AD. Unfortunately, Mann's Jewelers did not meet these expectations of going above and beyond. If you know what you like and do not enjoy outside input, it is perfectly fine to purchase your watch from here. But, in my opinion, half the fun of watch shopping is explaining your desires to your AD and watching as they find a piece that meets or even exceeds your expectations. Unless you are deeply attached to Tag or Accutron, I would highly recommend also stopping by Cornell's (which is nearby) to speak with their highly experienced and knowledgeable sales folk.

Although the staff here are very polite and I was able to get my engagement ring resized in about…read morean hour or so, I noticed a few minutes after we left that there were scratches and gouges all around the band that were very obvious. I did not notice this initially due to only being concerned with the fit. While I was immediately invited back to fix it when I called to inform them that they scratched my ring and it was then buffed out - I am still confused and disappointed that they would cause damage and not notice what happened before they gave it back the first time. The ring has lost quite a bit of its white gold look due to having to be buffed and will have to be re-dipped already - and I've only had it for a few months. I hope they learned to pay closer attention to their work and unfortunately I will not be using their services again.

I went there to get a price on some gold earrings and their scale weighed my items at 4.6 grams…read morewhereas on a competitor store's scale, my items weighed 5 grams. The owner of the competitor's store told me his scale had just been measured 2 moths earlier. So maybe it's just that The Jewelry & Coin Exchange's scale hadn't been calibrated in a while. And another competing store's scale weighed my items at 4.4 grams. So go to several places and ASK what your items weigh on their scales, get their price quote, then decide where you'll sell your items!

I cannot say enough wonderful things about Forsyth Jewelry!! This was hands‑down one of the best…read moreexperiences I've ever had. The owners, their family, and the staff are incredibly warm, welcoming, and engaging. They take the time to listen, explain, and truly care--never rushed, never pushy, just honest and fair. You can immediately tell this is a family business built on trust and relationships, not just sales. If you're looking for a place where you feel valued and treated like family, this is it. I will absolutely be back and will recommend Forsyth Jewelry to everyone I know!!!!!!

My fiancé and I stopped here to look at wedding bands and had a fantastic experience! Amanda helped…read moreus out and she was so nice and patient (we tried on so many styles). They had a great selection and also said they can do custom rings. We haven't made our decision yet but could definitely see us coming back here to get custom rings for our wedding!

I had my wedding band resized here. Very friendly, does excellent work, and prices are great. My…read moreitem was not ready on the date quoted, but I didn't mind too much because these things happen... but I'd recommend calling before you go to pick up your item if you're having something fixed/resized. I felt confident that he would do great work after reading several positive reviews on other review sites, and I was not disappointed. Not only was the sizing perfect, but the ring was sparkling clean and transformed from its original appearance (it was an estate piece). If I ever need jewelry repair services again, I will come back for sure.

Friends of ours recommended we go to Laufer & Tweet to work with Jerry Laufer for our wedding…read morebands. Initially we thought we wanted something custom-made for my husband's band, to incorporate symbols and motifs. Jerry's custom work is exquisite, so if this is the direction you want to go in, then Laufer & Tweet is the jeweler for you. In the end, we went with plain bands that he ordered from a catalog for us -- and if this is the direction you want to go in, then Laufer & Tweet is ALSO the jeweler for you. Customer service is fantastic -- down to earth and real ... absolutely no looking-down-the-nose-snootiness here, as we felt from other jewelers we visited. Pricing is real and honest -- versus inflated and unreasonable. I also ended-up buying a beautiful pair of dangle-y, sparkly earrings from Jerry that he let me take home to try with my dress before purchasing -- that speaks volumes about Jerry. Fair, authentic, and impressively talented!

Excellent selection of jewelry coupled with skilled one off craftsmanship and repair make Sans…read moreSouci Jewelers a sound choice for your jewelry needs and wants!

I had taken a pair of diamond earrings in to be reset. A friend had told about a friend of hers…read morethat had had a bad experience with substituting poorer quality diamonds for her better ones. I didn't pay much attention because Carl had done work for me in the past that I was happy with. Well, I should have listened a little closer because my earrings came back with much poorer quality diamonds than the ones I had taken in.

Came here to get my watch resized and battery replaced. They did it on the spot for $25. Awesome,…read moreFriendly, fast, local business what more could you ask for?

Excellent service and great price. Came in for some repair/polishing and Mike did an amazing job…read more My moms wedding ring will be going in soon for repair.