My wedding ring needed to be up-sized. After checking 3 other jewelry businesses, we found the…read moreJewelry World price quote to be the best. Sameer took care of the sizing and shined my ring in approximately 2 hours compared to a competitor's store that estimated 2 weeks turn around and a considerably higher price. I'm glad we went to Jewelry World, conveniently located in Lansing Mall, and I have no complaints about the work done.

Sameer took out some links in a watch given to me, excellent job, done quickly and efficiently at a…read moregood price compared to the market for the same work done.

Jannine and the whole team of professionals at H&H Jewelry Design have always taken great care of…read moremy family and anyone that I've sent there for their jewelry needs! I highly recommend H & H!!

This is a true and honest company. Family owned for generations. The goldsmiths here know exactly…read morewhat they're doing. Get your stuff appraised ASAP and update your insurance for the actual value. it might be a lot more than you think. I needed to replace my lost wedding ring and they smoothed over the situation.

Sean and I walked into Medawar Jewelers with one simple goal--to try on rings so he could get an…read moreidea of what I liked. We had no intention of designing a ring that day, much less falling in love with one. From the very beginning, the team at Medawar made the experience different. Before showing me a single diamond, Brian took the time to get to know me. He asked questions, listened, laughed with us, and genuinely wanted to understand what would make my dream ring...my dream ring. I joked that if money were no object, I'd have a giant pink diamond like Elle Woods. As we tried on different rings and talked through ideas, Brian did something I'll never forget. He grabbed a pink marker and started coloring around the halo of one of the rings I loved so we could actually visualize what pink diamonds would look like. Suddenly, all of us--Brian, Sean, and I--were collaborating. We'd say, "What if we did this?" or "What about that?" and before we knew it, my dream ring was coming to life. Then JP took that vision and transformed it into a stunning custom design. When we saw the rendering, we were absolutely speechless. The finished ring--an elongated cushion diamond surrounded by a gorgeous pink diamond halo--is even more beautiful than we imagined. Throughout the process, the communication was exceptional. Sean was updated every step of the way, and the team even finished the ring a day early so he could propose before his daughter left town. That thoughtful gesture meant more to us than they'll ever know. As someone who leads a team built on relationships, this experience reminded me why connecting with people matters so much. Medawar didn't try to sell us a ring--they built a relationship, listened to what mattered to us, and created something that perfectly tells our story. Thank you to Brian, Austin, JP, and the entire Medawar team for creating not just the ring of my dreams, but one of the most meaningful moments of our lives. Every time I look at my ring, I'll remember not only Sean's proposal, but the incredible people who helped make it possible.

My engagement ring was product of Michael helping my fiancé !!!! He had no idea what he was doing,…read moreMichael is incredible! Before and after the purchase michael still treats us like family. If you go to anyone else, you're doing yourself a disservice Michael is incredibly knowledgeable and can help guide you through your engagement adventures. My fiancé has no idea what he was doing and I didn't know he was proposing so Michael is responsible for how incredible everything turned out. My ring is STUNNING and all of my friends and even strangers pull me aside to ask me about it! After I got engaged I've been in so many times to try on new bands etc and he takes so much time with me and prioritizes my concerns even after everything is bought and done. GO TO Michael and get the quality and beauty you're looking for, for an amazing price !

Zoe was amazing and helped me purchase my first Citizen watch today. Great service all around and…read morethe staff was very welcoming.

My experience was so awesome that I literally invited Krista the store manager to the wedding !…read moreShe helped my man pick the most beautiful engagement ring I ever seen and the quality of my ring is A1!!!

I've been coming to the store for quite some time. I enjoyed the weekly coupons I used to get, is a…read moreshame I stopped getting coupons with my receipts from here. However, that is a corporate decision and has nothing to do with this particular store. It seems like whenever they made the transition from having cashiers to automated self check out, the customer service here has gone downhill. I tried stopping in tonight on a quick run as I ran out of a particular tube of paint, and I nearly walked right into a door because they had both of the inner doors of the vestibule locked. I could walk in from the street, but the nearly face planted in a door that was supposed to open automatically. An employee came over and unlocked one of the doors, earbuds in her ears, apologizing while explaining she was on a phone call or something. She was immediately all too eager to let me know the store closes in than 20 minutes. Yeah, I could tell. It's a huge pet peeve of mine when stores try to shut down shop during their opening hours. Your store hours you close at 9:00p, not 8:37. There's a Michaels on the other side of town I've only been to a couple of times but even with the automated self check out there, people there I think are much friendlier it might be worth the drive next time.

I came in to get two balloons filled up, a 2 and a 1 for my friend's 21st birthday. I paid for the…read morehelium and as i was putting them in my car, the 2 came off the string and flew away. I was distraught (in tears). I went back in to buy another 2, and when i told the employee what happened, he asked me if the string was tied loosely, i said i wasn't sure, and he said "let's just say it was". He gave me another 2, free of charge on account of an employee error. I did not catch the man's name but he's a wonderful employee and i cannot stress how much i appreciated this small kindness, it really made my day.

Excellent customer service! This is a great location with cheerful, helpful, professional employees.read more

Hearher was awesome. She is the store manager. Very friendly and helpful. Helping me look up my…read moresize and my style. Definitely recommend shopping here.

Mindy is great! She expertly altered my bridal gown and the bridesmaids dresses. Everyone was very…read morepleased with her availability and reasonable prices.

Mindy is absolutely awesome. She hems all of my husband's pants…read more When I barely fit into my bridesmaid dress for my brother's wedding she saves the day! Not only did she turn it around in a week for a reasonable fee, she also altered the dress in a way that made it fit WAY better but that didn't change the look of the dress by reconstructing a few areas. I have never had a seamstress be so knowledgeable and helpful. She solves problems by presenting experienced solutions!

I demand that the store surveillance footage be reviewed…read more With homecoming approaching, my daughter and I set out to look for a dress in the mall yesterday. She heard from her friends about Windsor, a totally unfamiliar name to us, and although with comments of poor customer service going around, we decided to check it out. It wouldn't hurt, right? We went in the store, and right away we saw girls from the same school also there looking for homecoming dresses. I had a pleasant conversation with another customer while waiting outside the fitting room. My daughter finally decided on one particular dress (Isabella Lace-Up Back Skater Dress) but that one was not in the best condition likely from being tried on numerous times. Unfortunately it was the only one available in the store. A girl working there told us they could order one for us, but she didn't know how yet. We were directed to talk to another girl about ordering. After waiting for a while for the other girl, she came out from the back room. I approached her with an "Excuse me," and, wait a minute, did I see a look of "why are you bothering me" on her face? "That can't be it. She is probably just busy," I thought to myself. She said yeah she could order for us and WALKED AWAY, continuing on with her important task. A quick response of "I'll be there with you in a couple minutes" would have been nice by the way. Here's the climax or more suitable of what went downhill from there: while patiently waiting for her to slowly finish what she was doing so she could help us, my daughter and I browsed the racks and shelves NEXT TO (I) and feet away IN FRONT OF (my daughter) the checkout counter. All of a sudden, she turned around and yelled: "You can't go back there!" My daughter and I looked at each other, puzzled, "Back where?" I asked. No answer. After a moment, I figured she probably meant the counter/cash register. Trying to assure her that we were not anywhere near it, I walked up to her and quickly explained. She stared at me and said nothing. FINALLY she came back to the counter, and I explained again where we were--not near, and definitely not behind the counter. Her response was a nonchalant "ok." Then she asked if we wanted to order. I decided right at the very last 0.5 second on "no." Her response was an abrupt "ok," accompanied with another nonchalant look. Before we left the store, I did get her name, KIM. As we were walking towards the door, I could see her cracking jokes with that other girl, likely about us. We then went to Macy's and bought our dress. It was quite a bit more money, but a good experience and my sanity was well worth the extra cost! I demand that the store surveillance footage be reviewed. The incident happened between around 15:30-16:00 on Thursday, September 16, 2021 at the Meridian Mall (Michigan) location. I will not be buying anything from Windsor, ever. Our very first visit was going to be our last. In addition, I want people to know about my first-hand experience. The bad reputation of poor customer service of Windsor is not a rumor. Our choice (of not giving them the business) is our voice and power as customers. I hope that, above all, we were not treated that way because we were wearing masks (Kim was not) and/or that we were minority. In the end, it did hurt. The fun of going dress-shopping was hurt. The belief in the existence of basic customer service in a fad fashion store was hurt.

Jamie was amazing at helping me find a couple dresses. I was about to give up and she saw me…read morefrustrated and came right over and picked out options and I ended up buying both options. Great customer service!! Mah gurl