Eddie and his team were recommended by some long time family friends who are from the area. The…read morecenter stone of my enagement ring was loose so I took it into Eddie who fixed it AND cleaned and polished all of the scratches out of the band! I recently went back to have my fiance's wedding band made. It came out beautifully, but I ordered it a full size too small for him! Eddie took it back and fixed it WITHIN A WEEK and didn't even let me pay for the resizing despite it being completely my fault! This is a professional, reliable business, and I cannot wait to go back to work with them on creating my wedding band! I cannot recommend Eddie enough!

Such a great local business…read more I've bought my wedding ring here, a necklace, a wristband and they've helped me whey fixing a chain and removing kinks from a watch I was given. Their customer service is immaculate, they're very friendly, knowledgeable and professional. IMO, they have very fair prices too, they won't beat Amazon but they genuinely care to establish a relationship with you. Let's support a local business, specially a one that makes you feel welcome once you walk inside their doors.

I've been going to Shammas Jewelers for years. They've always taken care of everything, from…read morewatches to necklace purchases to birthday gifts and Christmas gifts. They are so genuine and give honest feedback. I recently got engaged and got my fiancée and I's ring from Shammas Jewelers. It was an amazing process. I highly recommend this family-owned jewelry store.

The family that owns Shammas is so helpful. You really feel taken care of when you stop in even if…read moreit's for something as small as a watch battery.

So so so nice! Fixed my boyfriend's watch in 5 minutes and explained to me how to adjust time…read more Couldn't have been better!

I had 2 watches that needed new batteries. I have had watch battery replacement at a couple of…read morelocal places...experiences ranged from good (but not very convenient to my residence) to overpriced and long waiting times. I'm really glad that I gave Sacramento Jewelers my business today. It's a family owned jewelry store and I was greeted with a warm smile at the door. When I asked about replacing the batteries in my watches, instead of disappointment for such a small request, I received a very cordial and friendly response. Both batteries were installed in under 20 minutes and it was a total of $30. $15 each, and these were not inexpensive watches. I couldn't have been happier. Highly recommended and I'll come back to have a look at their jewelry and gold collection in the future.

I was so impressed with Eternity Jewelers. I took my wedding ring into get repaired (broken prong)…read more Carlos helped me immediately--he was even able to fix it the same day!! I'm blown away--I've used another jeweler in Old Town in the past--and this would have taken them a couple of week (plus terrible parking!). Eternity has won my business!!

I had my wedding band, engagement ring and another ring made larger and they did a fantastic job…read more They also did it quickly! They were professional and I am making them my jeweler!

We recently purchased an engagement ring and wedding band from Michael's. Instead of going the…read morecustom route, we chose from some of the beautiful options they had on display in the store. The prices were pretty much on par with other jewelers, if not maybe a bit better! The process of having the rings made was not perfect for sure, there were adjustments that needed to be made not just to the sizing but also the general design of the ring (adjusting the orientation of the stone, making sure the details matched the original display ring we saw in store, etc...). That said, what was exceptional was the care and dedication they put into making sure our rings were perfect. Everyone at Michael's made themselves available to us to address our concerns, and we always felt welcome in store! They were transparent about how long adjustments would take, and never charged us a penny for any of that additional work. Their customer service is exceptional. As for the rings, the final products are very nice. We always get compliments on how beautiful they are. We would recommend Michael's Fine Jewelry as a great option.

6/7/21 While at Six Flags, my watch got caught on an object…read moreand a part of the watch was snapped off. Today I brought my watch to Michael's Jewelry Store to get the pin put back in. The watch guy not only popped the pin back in, but cleaned up the excess glue that was on the watch. There was no charge for this service and this is what really amazed me. Thank you for fixing and cleaning up my watch. It saved me time on using unsuitable tools to get this job done.

Had a great experience in here yesterday. I called about bending my engagement ring after smashing…read moremy finger between a table and wall. I had to use pliers to get it off so not only was it bent it also had "bite" marks from me bending it to get it off my finger. I wasn't sure what to expect but I was certain it would never be as beautiful as the day I got it. I called first after doing several Yelp searches near me. I settled in Mount Vernon because of location and positive reviews. I was hoping the fix wouldn't cost too much but the owner was unable to tell me without seeing the ring. He also figured he'd be able to do it on site same day. I walked in around 3 and it was empty. He has a little buzzer and promptly opened the door. I showed him the ring and he said he would be able to fix it in about 30 minutes and for $40. I was shocked. I was so happy to have my ring back. I also asked if he could clean it and he said no problem. I came back at 4 and the ring was ready for me. Beautifully shining and in perfect circle shape! It has never looked better. The ring was bought in NC so I am so thankful to have a trusted jeweler nearby. I also inquired about getting a new wedding band and he showed me a few in shop (he doesn't keep a lot on hand) but also showed me a book with rings he could order. I most definitely plan to do so! This shop has old clocks and such that this man can fix which I think is so special because it's a thing of the past. Overall a great experience and very reasonably priced!

I purchased a Howard Miller Mantle clock in the summer of 2024. I was charged for the repair for…read morean item that should have worked at the time of sale. Later I learned that the clock is not adjustable. I left Bulova Divers watch to have the movement repaired. I was charged twice for the repair. I took the watch to a different shop and was informed it needed a new movement. So the repair was apparently not made. I paid twice to have a Ships Clock repaired. I still does not work. I asked for mild compensation and was denied. KJ Park does not guarantee his work.

I just needed one link added to a necklace to reconnect it and they quoted me $30. I figured since…read morethe link was so small maybe they just needed to charge a little more than other prices I have seen quoted for this place. When I came back to pick it up, the link they put in was not the same size as the other links on the necklace, which is noticeable because it sits on the front of my neck and also they didn't take out a small knot in the chain. I would've hoped for that price they could have done that. I asked the person checking out if they could try to do that and she couldn't figure it out. So now I'm out $30 with a mismatched necklace with a knot in it. They were done in about an hour.

We had our engagement and wedding rings designed and made here. Outstanding work. And they help us…read moremaintain the rings by cleaning and inspecting them every 6 months or so. Quality!

Excellent service from the nice gentleman and very beautiful gold jewelry available here.read more

I have always had a wonderful experience dealing with Dubai Jewelers. They have been polite,…read moreknowledgeable, professional, and have given me the best price for my gold. Highly recommended.

I've never experienced anything like this. I bought a more than a $1000 gold bracelet from Jewel…read moreBox (Springfield Mall) and it detached the very next day. They "fixed" it, and it broke again the same day in the different spot. Instead of apologizing or offering a refund, they told me they would "keep fixing it whenever it breaks." No real jewelry company talks like that. This is low-quality, defective jewelry, and I don't trust their products or their honesty anymore. People like me need to know where to buy jewelry safely. Don't let their flashy house décor and display tricks fool you into trusting low-quality products. #ConsumerAlert #BuyerBeware #JewelryWarning #DefectiveProduct #RefundRefused #ExposeScams #UnfairBusiness #SpringfieldVA #SpringfieldTownCenter #DMVBusiness #BadJewelryExperience #ReportBadBusiness #ProtectYourMoney #YouDeserveBetter

Bilal is awesome with customers and found me exactly the wedding band i was looking for at an…read moreamazing price. I highly recommend this place for all things jewelry. Apparently they can also fix almost any type of jewelry you want fixed.

I'll run quickly from gimmicky chain jewelers. I wish I had found Reeds sooner, but it may not have…read morebeen the same unless I had met Shadi. Shadi brought together an unimaginable experience for myself and family. We bought a new diamond and had it set in an existing 40+ year old keepsake. He took the experience to another level by re-shanking, resizing, polishing, and setting the new diamond. I was beyond shocked at how beautifully it came together. Trust me, I have seen how this scenario can go terribly wrong if you are dealing with inexperienced jewelers. Shadi treats all his customers as they are his own family--and I came to find out Reeds is a family run business. Amazing. Thank you Shadi for taking care of my mom and a ring that has been able to be renewed and restored so beautifully for her.

I went in seeking help to resize a watch as a gift to my husband. The manager, Kyle, greeted me…read morewith such delight and went above and beyond to not only walk me through the process of resizing the watch, but to also provide me helpful information on future jewelry purchases. The store was clean and all team members were welcoming and friendly! I definitely plan on going back for future jewelry purchases :)