Wonderful experience with KB Carpet Cleaning! Bob is very courteous, helpful, professional and experienced. He did a gorgeous job on my very pale, pet and human soiled wall to wall carpet. All the stains are gone! He gave me a formula for treating future stains and we agreed on every 6 months cleaning schedule. Pricing is very reasonable. The whole job was above and way beyond my expectations. Materials he uses are non-toxic and safe for my cat and me. Totally recommend him and his assistant Nick. read more

Outstanding service and quality at a reasonable price. Used multiple times. A real pro.

KB carpet is great bob was the best he cleaned my couch and it looks new again you should call them and have them clean something in your house i will be calling them again thanks a bunch read more

KB carpet, cleaners traveled an hour up to Sacramento to clean my carpets. They were very professional, courteous, clean, and I would recommend KB carpet cleaners to all my friends and people who like a thorough carpet cleaning that is fast efficient and all their service people are well mannered I highly recommend KB carpet, cleaners. read more

Superior service! Affordable! Polite! Professional! Even called us to see if it was ok to be a little early! I love when a company communicates effectively and doesn't leave you wondering. But back to the carpets. We have light carpets and a lot of dogs. Not a good mix but I couldn't believe how clean our carpets are! Renewed once again!! It was also extremely satisfying being able to see the dirt they were getting up!! So happy! Will definitely be using them again and again, in fact getting the upstairs ready for them to come back. Customer for life ! read more

KB Carpet Cleaners - Pups are happy with a newly cleaned carpet - Carpet Cleaning Near Me - Concord, California

I contacted KB to have my carpets cleaned and Bob answered the phone. He had great communication skills, discussed what type of cleaning I needed and provided an estimate range over the phone. Bob showed up for the appointment with good equipment, looked at the job, reconfirmed the estimate. I like that he didn't try to add any hidden charges or up the price from the original estimate. We have dogs which means dog hair, dirt, and accidents, but the carpets came out great, smelling good, and the stains are gone and didn't come back. He was personable, friendly, took care and concern with the results of his work and my property. I would highly recommend him to family and friends for their cleaning needs. read more

So awesome showed up 30 minutes early got the job done beautifully. We needed our 3 shaggy carpet area rugs cleaned before our infant arrives. They look brand new and smell great. I hovered a bit and just seen all kinds of dirt and grime from the last few years get pulled out. Bob was polite and very friendly. It's nice to have quality and honest service men. Helped bring the carpets in for me as I am 37 weeks right now. Definitely will call again when we want our rugs cleaned cause with 2 construction workers, an 8 year old kid, a cat, a dog, myself and a newborn coming we will need services sooner than later haha. Oh he also cleaned my king charles cavaliers dog bed real quick as a bonus which was highly needed as our boy is old and smelly at 9 years old. Absolutely beautiful work. read more

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Have used KB for years and so does my mom. Always happy with results, I trust them to be in my home when I'm working and always get a job done well! Would recommend to everyone! read more

Punctual, efficient, effective, friendly A+++ Thanks Bob! I recommend this business to anyone needing carpet and upholstery cleaning. read more

Just the best! Have used this fine service for years and always satisfied, My carpet looks like new again after they finish. I highly recommend this company and I am a perfectionist...even pet accidents are gone! read more

Bob from KB Carpet Cleaners came round and took care of two old rugs that had seen years of abuse from our dog and children (and perhaps the odd spilled adult beverage). He was responsive and clear in his communication, was able to see us very quickly, and was extremely efficient during his visit. The rugs look many years younger now and it was refreshing to deal with such an honest and trustworthy individual. I highly recommend KB Carpet Cleaners. read more

KB did an awesome job cleaning our carpet for a super fair price. Bob was really easy to coordinate with, he responded to my messages quickly, and afterward left us some fans for helping dry things out --- and also gave me some good tips for pets. The best part is that the old carpet looks great ! I highly recommend KB Carpet Cleaning! read more

We reached out to KB Carpet cleaners. Their responsiveness and professionalism is second to none. Bob came over and inspected our carpet and gave us his recommendation with cleaning. Bob's knowledge of carpet and their ability to clean our carpet was very reassuring. Not only did KB do an amazing job as they stated they would, Bob left us instructions on how to clean spots in the future without damaging the carpet. It is very nice and reassuring to know that there are still Quality Folks out there that do great work and that are very Genuine and Honest. KB's prices are fair and competitive with the market. KB's service, scheduling, and punctuality and spot on. Great job Fellas.... Thank you very much Bob, excellent service. Thank you folks again. The Berkleys' read more

Bob came out this morning to service us and did a phenomenal job cleaning our carpets! My carpets look brand new again and my house smells amazing !!! He was very informative and even gave us tips about our high traffic areas ! He also provided shoe covers for us to wear around the house to protect the newly cleaned carpet ! I Highly recommend bob at KB if you are looking to get your carpets cleaned ! read more

KB Carpet Cleaners - 10/10 my carpets look BRAND NEW AGAIN!! - Carpet Cleaning Near Me - Concord, California

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I highly recommend KB Carpet cleaners. They serviced my home in December and they did an amazing job. My carpets were heavily soiled and had seen better days. KB Carpets revived them and my family and I were thoroughly pleased. read more

Bob has been cleaning our carpets for many years. He always goes above and beyond to help me solve our carpet cleaning needs, he is punctual, professional and has the best pricing! read more

Great service, flexible, friendly and excellent job. We needed a very specific date and time and they accommodated our request even with a last minute change. I would highly recommend them read more

Ken was professional and friendly and got the job done very efficiently! He cleaned my 6 piece sectional couch and was very careful with the water bc we had just gotten new carpet (he used a tarp under the pieces he was cleaning and made sure to suck up any excess water before it spilled over onto the carpet!! I would absolutely hire him again and will highly recommend him to anyone in need of his type of services! read more

Great service, Great Experience. Bob came out cleaned my carpets in the bedrooms, living room and dining room. I was very impressed and satisfied with the cleaning. My carpet literally looks new again. 5/5 will recommend and use them again when I need my house cleaned again. Thanks Bob read more

I have rated KB carpet cleaners previously, and my opinion didn't change from last time. They are honest, punctual and provide excellent services! Loving their prices as well! So many false cleaners out there, so I am happy that I found true company that really care about their business and their customers. Thank you, Nathan!i will definitely be back again I've added few pictures with before and after cleaning read more

KB Carpet Cleaners - Thank you for cleaning my carpet today! Amazing work this is 'BEFORE' picture - Carpet Cleaning Near Me - Concord, California

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Bob came out and cleaned our 3 bedroom home quickly and efficiently. If you need your floors and furniture done and want it done quickly and correctly he's your guy! Thank again! read more

I have been using KB for several years now. I rent out this room in my house. There seamed to be a good business relationship before Ken move out of state and is now running things form Oregon. Robert was on time and when he was done, charged me about 30% more than what was charged when I had the same room cleaned 8 months ago. I paid it but can not get a receipt from Ken. After several requests and phone messages left, I still have not heard from them and I am not going to drive to Oregon where the office is ran from. I can not charge the tenant without this receipt, so I will have to pay it out of pocket. Robert said that I would get it emailed to me, but I realized that I should not have paid him until I received a receipt, as they don't care once they get your money. read more

We needed our carpet cleaned kb was recommended and because they dont use the typical hose to clean we gave them a try. Staff was friendly, prompt and professional read more

Quoted me one price on the phone and added extra $30 upon arrival. I was very exact about the sq.ft, # of rooms etc. So there is no reason to change pricing, knowing people will most likely agree to pay cause they have taken the time to be home etc etc. . I don't like shady unprofessional businesses. And I was a repeat customer, asked if he could do an extra small space and he said no. He is very short and rude. read more

KB Carpet Cleaners provides a great, professional and fast service. This is my go to when I need sections or all of the carpet and upholstery cleaned in my home. The response is fast and a great price. read more

By far, very best carpet cleaning I've ever seen. I'm not kidding. Dried quickly. Experienced, dependable and reasonably priced. Ken works magic, it looks like a new carpet ! read more

KB Carpet Cleaners - Carpet Cleaning Near Me - Concord, California

We've used Bob as our carpet cleaner for over 20 years and he comes through and does a phenomenal job every time. He's thorough, efficient and also knows how to interact with customers which makes the process much smoother. He came in just recently to do our carpet that had stains from our dog and he cleaned them up with ease. No better person to get your carpets cleaned by. read more

I used Ken many times in the past and every time I felt he is trying increase his price after giving me a quote and every time I let it go. This time he told me cleaning will take 1 hour yet it took only 25 minutes and still he charged me extra. When I mentioned it to him, he was very rude about it. His customer service is extremely poor. His work is not anything better than anyone else but his price is higher. He is taking advantage of people. read more

Ken offers an excellent service. I have been doing business with him for years. Always dependable and efficient. Pretty much available when you need him. read more

We had a great experience with KB. Our child was given a tie dye kit for her birthday and this ended up on our carpet. The stains are pretty deep and multi colored. KB Carpets was straight forward in letting us know the stain will likely be permanent. However they cleaned our carpet (250 sq feet) throughly and only charged us $50. I appreciated their straight forwardness. read more

When Ken and Nathan arrived they both promptly got to work on pre-treating the carpet. I slacked and didn't have the last piece of furniture moved yet but Ken assisted me with moving it to the entry way tile, an early sign of their willingness to get a job done right - going above and beyond their hired task. The carpets were cleaned in a flash. If I wasn't here to witness them cleaning I'd swear they instead laid down brand new carpet, that's how stark of a contrast the before and after was. I couldn't be happier with the results and will be recommending them to everyone. read more

KB Carpet Cleaners - Before and after! - Carpet Cleaning Near Me - Concord, California

Thank you KB carpet cleaners, I will say it again, Thank you...! you found my diamond cross when cleaning my parents carpets...it takes trust to have anyone in your home...most of all your character to find something lost and cherished to their owner and return to their owner...well, that takes "character" as a human being. P.s..all the pet stains you worked on came out so clean, carpet looked new....an amazing job! P.S.s. We called and they showed up the next day read more

I have found a new carpet cleaner!! Thank you fellow YELPERS!! Ken did an amazing job and was able to accommodate me the same day !! Had no idea how dirty the carpets were from previous companies that had done a poor job. Highly recommend them!! read more

KB Carpet Cleaners - The middle part is the before!! - Carpet Cleaning Near Me - Concord, California

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If I can give zero star I would but actually Kevin and is crew don't deserve any of our attention worse customer service and bad behavior. The owner Kevin moved out and have arrogant people working for him. Today they scheduled my house to clean and this guy name Rob or Bob came very arrogant person first he told me I have leakage on my top floor so I had to cancel my top floor then I was getting dawn stair done only it walking area and and 2 room my carpet is well maintained but they were trying to charge overboard if you want to charge at least give the service that people deserves. First guy said he will charge us certain amount then he changed once we almost agreed. The guy all off a sudden walked away and got irritated. No patience no professionalism and very argumentative. Kevin the owner want to run the business from other state by giving such type of service. People have no humanity and sympathy I have 2 little kids I pick up everything from floor so I can have the service done but they treated us so bad. They were doing our cleaning from long time but we always had issue but this time they very bad in treating us. I would never want these type of people coming to my house ever again my kids even notice Robert behavior and they are young and they said mama what a bad behavior the guy had. Even kids can see that I don't know how they can not notice there own behavior . read more

KB Carpet Cleaners - Carpet Cleaning Near Me - Concord, California

We are so fortunate to have a KB Carpets in La Pine Oregon as they are more than just carpets. Pressure wash on the deck! talk about hello brand new look... Carpets are by far excellent. It is quick and easy to schedule an appt and the owner is a hoot and a hard worker. Thank you for you hard work and the awesome out come. All I can say is I am so happy to see this here locally...I recommend any LaPine or Sunriver folks...if you need that carpet cleaned...call KB Carpets as you will be pleased with the outcome and the price! Thank you KB Carpets...and So happy you are here in LaPine. read more

On time, through, clean, and trustworthy. Called them to clean the carpets in an apartment that were gross from prior tenant. Great job removing stains and pet urine!! Thank you read more

I called KB Carpet Cleaners after conducting a Yelp search (highest rated and by distance) and now, I'm a happy customer. The carpet was an absolute mess... make-up, hair dye, paint, black smudges, etc. and was in need of a replacement OR cleaning... KB arrived 30 minutes early, spent a good 45-minutes cleaning the 11'x10' room, were extremely friendly, and gave me tips on how to keep the carpet looking the color it's supposed to. I uploaded 3 photos - 2 before and 1 after... the photos say it all!!! Coolest thing about the trip: chatting with Nathan on how to leverage social media to increase business. Yay! read more

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We have used them several times and are completely satisfied with the job they do every time. They show up on time, and are usually able to schedule you pretty quickly. Not only are the carpets in our home visible cleaner, they also feel softer under foot . The job is done very quickly (which was good for our cat because the cat was freaking out in the bathroom), and the carpets were all dry that evening. As far as price goes they are very fair. You never feel like spending money on things like carpet cleaning, but it really increases the life of your carpets. You could try to rent a carpet cleaner yourself and save some money, but it won't look half as good and you will spend your day off fighting with the rental carpet cleaner. Do yourself a favor and book your cleaning today. read more

Bob and his team at KB are awesome - fast, trustworthy, reasonably priced. We had multiple carpet stains from our kitten, not to mention teenager footprints and food stains, and they came in and cleaned everything perfectly in under an hour. I've used them for many clients' houses for years as well and everyone has been super happy. read more

We used KB Carpet Cleaners several years ago. Since that visit, we have had their magnet on our refrigerator. My husband said that we needed to get our bedroom carpet cleaned. He called KB Carpet Cleaners to schedule an appointment. Bob arrived on time. He was great. He greeted our fur baby at the door and was very kind. He came in, was very pleasant, and got right to work. He was here for about an hour and did an amazing job. Pricing was great and customer service was awesome. My husband and I would recommend them and I will continue to use them for my flooring needs. read more