We used KB Carpet Cleaners several years ago. Since that visit, we have had their magnet on our refrigerator. My husband said that we needed to get our bedroom carpet cleaned. He called KB Carpet Cleaners to schedule an appointment. Bob arrived on time. He was great. He greeted our fur baby at the door and was very kind. He came in, was very pleasant, and got right to work. He was here for about an hour and did an amazing job. Pricing was great and customer service was awesome. My husband and I would recommend them and I will continue to use them for my flooring needs. read more

I have left several phone messages for KB and no response! My prior landlord says she doesn't believe the carpets were professionally cleaned and demands a receipt as evidence. KB will not respond to my phone calls. I realize he's not legally obligated to provide a receipt (I paid cash) but I don't understand why he won't simply give me a receipt. Now, my prior landlord is charging me for carpet cleaning. I will NEVER use KB again! read more

We've had our dining/living carpet cleaned 3x but no other company was as effective in removing the stains; red wine, dog barf and traffic ! Very fast - efficient and reasonable ! Highly recommend to all ! read more

I hired KB to come clean our office carpets. He did an amazing job previously at a rental I moved out of and I decided to use him again. You know when you meet someone and you think, they are in the right field? Ken is absolutely passionate about his skill trade and it shows! Ken went above and beyond. Even though our carpets were covered in paint and drywall and mud and I had not probably prepared him, he did not change the price on me and worked effortlessly to do the best job he could!! Please hire KB carpet cleaners, you will not be disappointed. read more

These guys are great got my carpet cleaned a few days ago and all I have to say is they where completely professional and carpet looked brand fucking new. Also they was completely on time it was crazy they said we will be there at eight and actually showed up at eight.... read more

I thought the disrespect from this company was over with once they had left, but I was wrong. The POLICE SHOWED UP AT OUR DOOR LATER THAT DAY and told us they got a call from "someone" who stated that our house was unfit for human life. So they asked if they could take a look around, and of course we agreed, and as they examined each and every room in our house, told them about the situation. The house was in the exact same state that it was when this company saw it-we stopped cleaning it out when they told us they weren't going to do the job. The police told us that there was absolutely nothing wrong with our house and it was perfectly fine to be living in. They also thought it was strange that a carpet cleaner wouldn't clean the carpets, yes they were dirty, but obviously that's why we wanted them cleaned, they apologized for the disturbance and left. So if you would like to be totally disrespected and harassed by a company (and the police, apparently), this one's for you! If your looking for a professional company that shows even a speck of respect to its customers, i suggest looking elsewhere. I am still in shock about the incredibly unprofessional actions of this company, and hope they do not continue business in this fashion. read more

For years I have cleaned my carpets myself with a household steam cleaner. I got a chance to see these guys in action at my sisters house. They are legit and don't swoop you in with some $99 coupon to get you and then up sell. They were very prompt and efficient. They even measured only the areas they were going to clean since furniture sometime covers a majority of the room. Would definitely use them in the future after seeing the wonderful job they did. read more

KB Carpet Cleaners - Awesome machine - Carpet Cleaning Near Me - Concord, California

Needed to have some rooms, a hallway and the stairs cleaned and searched through Nextdoor, Google and Yelp. Called about 9 different places and got quotes. KB had the best price overall and was at least $25 cheaper than the next. Spoke with Ken and he was very friendly and helpful so I went with them and was very pleased with their work. Jason did a great job on the carpets and was very polite and professional. Would definitely use them again as well as recommend to others! Thank you KB! read more

EXCELLENT! I have been using KB for many years and their prices are always fair and their work is AMAZING! Truly thankful to have a family owned business in the area that doesn't screw you around. They are always kind, and extremely helpful. I have dogs that sometimes have accidents. They recommended I put white pepper down in the areas that the dogs mark. When they sniff they get a little burn/sneeze to the nose and they won't mark there again! So simple but thoughtful! I really appreciate them and I recommend them highly. Thanks for all that you do KB! read more

I have used KB Carpet Cleaners 3 times in the last 5 years at my office. Ken has always been early and waiting for me in the morning for our appointment. KB is fast, professional and very reasonable. I highly recommend KB Carpet Cleaner. Peter McDuff, D.C. www.mcduffchiropractic.com read more

Oh my goodness!! Ken and Nathan just left my home and I am so happy with the work they performed (or should I say MAGIC) !!! I greeted them at the door and the first thing I said was that I do not expect miracles...Ken said "I do!!" They started on the Family room, the most used room in the house, and as Nathan swiped the heavy duty machine over my carpet i was seeing the dirt disappear before my very eyes (which I have to say got very teary with joy) They finished off with the carpeted stairs (also highly used and DIRTY) they look new! My daughter said the carpet feels fluffy again. I would use them over and over and will definitely tell my friends! Thank you Ken and Nathan! read more

Great work, family owned business, less expensive than Coit or Stanley Steamer. These guys came in and took their time and did a great job cleaning our carpets. I use a wheelchair and they were able to get all of the dirt and wheelchair tracks out of my carpet. Great price! Great work, and they were on time! read more

Nathan at KB Carpets gave me a quote over the phone for my townhouse, which we were preparing for the new owners 2 days before closing. He arrived early, I paid him in advance and he did the work without any problems. The price he quoted was the price I paid, nothing more and no hassle. He locked up the place when he was done and we closed on time without hassles. Thanks Nathan and KB Carpet Cleaners! read more

When Ken quoted me $120 to clean my entire living/dining room, hallway and the traffic zones of three bedrooms, I was skeptical. I even told him so. I made sure to clarify that with 2 rambunctious boys, my carpets were very dirty, and he was so knowledgeable that I had to give him a shot. When Ken's partner, Nathan showed up, I wasn't surprised that $120 was a little lower than they were able to do. I ended up paying $160 and MOST of the spots are completely gone. read more

Nathan came and cleaned our wall-to-wall carpeting. It looks great. He showed me the extracted water & dirt. I'm glad we got them cleaned. Nathan's knows his stuff & he's very personable. He called and said he could come early if we wanted which was great. The pricing is very fair! So call them and get those carpets looking like new! read more

Great and reliable carpet cleaning company that can remove most it not all of your carpet stains. Ken, the owner, is very friendly and pleasant. He worked on our carpet and was able to remove the grimy black stains with the heaviest foot traffic. He also was able to clean our wool area rug. We definitely recommend him and will use him again when we need our carpet cleaned. read more

KB Carpet Cleaners - Ken hard at work on our area rug - Carpet Cleaning Near Me - Concord, California

I have used Ken for quite a few years now. Last week Bob came to do a carpet cleaning and as our carpet is now about 8 years old we didn't expect a couple very heavily tracked and dirty spots to come clean. Bob did some some sort of magic and every part of our carpets look new. He was friendly, efficient, and respectful. I highly recommend KB Carpet Cleaners. read more

Ken, was awesome! He did an excellent job! His pricing was much better then other bids I got. His carpet cleaning machine was far more effent then any machine out there! It was a great experience working with Ken and Nathan! I will use KB Cleaners over and over again! I barrowed this from another review, but so true! **prompt **courteous **professional **superior service **fair price **job completed above any beyond expectation! read more

This guy shows up 30 mins early pounding on my door at 820 in the morning. He pushes his way in the house with a bad attaduie and then takes two steps in then leaves saying get a hazmat worker. I know my carpets are bad and i told him this 5 times over the phone. I told him I didnt expect a magic. He said he had it taken care of and he is professional. Instead we got a old child who was rude and acted like a baby. I woke up at 7 and got my house empty for him. When I called to ask why he left he was cussing and talking crap to me. Eve if you didnt want to do it you could talk like a human being instead of yelling from your truck at a 19 year old girl in the middle of the street. read more

Called late Wednesday afternoon, so late in fact that when I called back with the room dimensions it was already after 5; thus, He briefly mentioned he may be able to squeeze me in tomorrow, since I stated I needed him to come out ASAP. I got voicemail, but no big deal. He called back shortly after 8 AM Thursday morning and we agreed to 11 AM after he was finshing a job nearby. About 10 he called and said he was on his way. I didn't even begin to finish the last of 3 rooms that needed to be cleared and prepared, but sooner would and did end up being better. As the guys got started on the job, I focused on clearing up the 3rd room and by the time they finished every other room, they offered to help me fill boxes to clear the room and keep them going. The end result? In an hour it was all done and they were on their way and the carpets were like night and day, just like when we moved in! I called vendors who never returned my call, would take days to come out, etc. I could have gotten a lower price by using a coupon, waiting a week, etc., but as far ascustomer service and execution goes, Ken is the man! I highly recommend Ken and Nathan for carpet cleaning services when you want it done right and at the right price! read more

Awesome service! We had a bit of a miscommunication, but Ken came through and my roommates and I were able to get the carpets cleaned and out of our house just in time. These guys were honest, friendly and did a great job. Would recommend!! read more

I've known Ken Bronson for many years. His partner, Bob, recently cleaned the carpet in our home. Bob was professional and thorough. He did an excellent job and we are so happy with the results. The carpet looks new again! I highly recommend Bob and KB Carpet Cleaners. read more

My experience with K B carpet cleaning was horrible. The owner Ken is rude and very unprofessional. I was given a quote and when it came time to clean the carpet price increased by 180. Also employee was rude and not punctual. read more

I was very pleased with the outcome of this cleaning. This is certainly the cleanest my carpets have ever been! This carpet cleaner has much better equipment than any of the cleaners I had chosen in the past and it appears to perform a much more thorough cleaning. My carpets also dried quicker, which is another big plus. I will definitely choose this business again. read more

Third time I've called them in...guess that says all there needs to be said. Three big dogs in a house, need to put Ken's crew on retainer! read more

I have been using KB Carpet cleaners for more than 10 years- Ken is always on time and always does a fabulous job- I have a big shaggy dog, 2 cats and 2 teenagers- my 7 year old carpet always looks new after Ken or Nathan do their thing. I trust these guys and usually leave the house while they work knowing everything is safe and secure- they are total gentlemen. I really appreciate that they will come all the way to Fremont, because I don't want to use anyone else. read more

Ken is amazing! I've been dreading getting my carpets cleaned for a long time now, it was long over due! I took to Yelp to find someone since I've been on a whole spring cleaning kick lately. I called KB Carpet Cleaners and Ken was very responsive, answered right away to tell me he was busy at the moment but that he'd get back to me soon (which he did). Turns out, we are neighbors! He came over shortly after we spoke and did an amazing job. Fast, efficient, and friendly! I will definitely be calling upon my neighbor Ken and recommending him to any and everyone moving forward! Thanks Ken! read more

My husband and I just bought a new house! After having my dad come see it (while still empty), he insisted we get our carpets cleaned before moving in... I told him I was just going to rent a machine and do it myself, but he insisted we get them professionally cleaned. Um, okay, Pop, we're moving in three days! We called KB Carpet Clearers in the morning at they were at the house by 1:00 PM to clean the carpets!!! (Yay, we will have dry carpets on moving day!) They were efficient and professional and put up with my dad's ample small talk. :) They were not able to get all of the stains out of the carpet that the previous owners left, but I honestly didn't have high hopes for those ones. I would definitely use them again! read more

The first time I used KB carpets was 7 years ago, right after my son was born. My dog had just had a litter of puppies shortly before and they did a number on the carpets. Ken was on time, tackled the carpets and was done in no time! But what really won me over, was that he also cleaned the baby's room (which I didn't ask him to do because I didn't think the carpet was "that bad") but he saw the crib and just did it anyways. What a sweeheart!~ Fast forward 7 years to my experience yesterday. I now live in an apartment, and I've been here for 3 years, and after letting some family members with very young kids stay with me for a period of time, my couch and carpet defiantly had the "Kid Look" Jelly stains, Juice spills, you name it" So I scheduled a cleaning. Ken and Nathan were right on time (Which to me, means early) and completely professional from the conversation on the phone to talking to them in person. Friendly, personable, and a complete joy to work with. My carpets look AMAZING! I don't even think they looked this good when I moved in! And my couch.. (It's a big fabric sectional with the coushions attached) He showed me pictures he took as they were cleaning of the before and after and WOW!! I can't WAIT for my everything to dry so I can enjoy it again. Thank you for an incredible job well done. read more

Update: I had K&B do my motorhome and as I said before, these guys are the best. Look at what they did to the couch in the motorhome. They are the best !! read more

Another great carpet cleaning by Ken! The difference is amazing! Ken always works an appointment in for us and is very kind.

The sweetest man ever! Did such a great job on our home! Pleasant, professional and quick!

Ken and Jason, thank you so much for an amazing job and at such short notice too (I called the day before and received an appointment the very next day). I am so glad we found you guys! read more

If you need your carpets cleaned don't go anywhere else!! I just saved you a lot of hassle and unnecessary work. KB was awesome, reasonably priced and very courteous. After a nightmare experience I had with a mailer ad company dealing with Ken/KB was a breath of fresh air and the carpet looks great. Can't recommend them enough. read more

So the guy i spoke with (this morning) from this company hung up in my face, then texted my number and said f*&% you just because I told him he was too expensive and then he wanted to explain to me that I'm not going find anyone better than him out there, i reallllyyy hope that this guy gets fired from his job!!! read more

We have used this company twice. They are honest and do an excellent job cleaning carpets and upholstery. We have littles so the spills happen often. It's a relief to have the gentlemen from KB come in and make it all seem like new! Definitely recommend using them. read more

I have used a lot of different companies to clean our carpets over the years but KB Carpet Cleaners is fantastic. Ken was prompt, thorough, pleasant and hard working. And he literally worked miracles on our carpets. He uses some fancy machine and really gets it done. He removed stains that four other companies hadn't been able to remove. Happy to have found him. You will not be disappointed! read more

After packing up all my belongings and moving them from Concord to San Jose my carpets needed attention. Having previously scheduled the cleaning some weeks ago it was a surprise when the cleaner scheduled to do the work called me at an hour or more past the appointment time to tell me he had a family issue to take care of. I called several companies and lucky enough someone showed up and did the work read more

I spoke to Ken on a Friday and he told me that I was in luck since someone had cancelled their Saturday appointment and they would be in my area in the morning. He quoted me for $150 for the living room, hallway and one bedroom for working around furniture. Nathan arrived on time, was friendly and offered helpful tips for keeping the carpet clean. He was in and out pretty fast. Payment was simple as well. The smell was pretty strong. I thought he would have suggested to open the windows, but I did anyway. I'm not sure if it's because our carpet was plagued by pet stains and we had previously used a spray to clean it, but the carpet did not seem that clean. You can still see faint spots and I expected the carpet to smell fresh and pleasant when he was done. I probably would not use them again or just save money and use my sister's shampooer next time. read more

They were early, they know their stuff and our carpets looked great when finished. They had valuable information they shared on carpet care that we have appreciated. I warned him we were a challenge, and he stepped up. His assistant was a nice young man, and we will definitely have them back. read more