First, my appointment was on time and everyone was friendly at St. Peters Lutheran…read more I have given blood before and have never had an issue with either arm. I chose the right arm, though either was available for use. She did not even look at the other arm if she thought it might work better for her. The phlebotomist was not capable. I should have known when she asked 3 separate colleagues if her "marks" on my arm were good. After turning my arm up/down/sideways etc...after my "poke" she asked the colleagues again what was wrong. I assume the staff has adequate training? Ultimately, my right arm is 3 shades of deep purple and my intended donation was not completed. I'm disappointed with Vitalant.

The mobile van and the phlebotomist were all great and I like to give blood to help others out…read more The reason for the 3 stars is not because of anything to do with the process or my experience of giving blood, it's because of the constant barrage of phone calls to give more blood. I block the number ever time and I still get 2 or 3 calls a week from different numbers. It's ridiculous and just short of harassment. STOP the spam calls Vitalant...

Great place!! Great people courteous .... professional they a great crew wouldn't go anywhere else…read moreclean place fast efficient!!! All around. Win win!!

Love this place! People are so nice and caring! Very clean and quite and well kept,best place to…read moredonate!

Been coming to the Longmont location for over 2 years now. The donation process has gotten a lot…read morebetter in that time. Instead of long wait times to get started, you can pretty much sign in and be seen within 5 minutes. The staff is incredibly friendly. Once you get settled, they're always checking in you to make sure that things are going well. If any questions are needed to be answered, they are able to do soaks if not, they will find someone who can within minutes. I enjoy coming to BioLife Longmont and can see me continuing to do so for quite some time. If you're considering donating plasma, this is the place to go.

Do not come here. I came back as a lapse donor (previously donated a year ago) and the place has…read moregone down hill and is incredibly unorganized. I made my appointment for 1 and they didn't see me until an hour later at 2. Not sure what the purpose of appointment slots is when they make you wait an hour to just check vitals. When i finally got saw the staff didn't seem to know what they were doing. The woman at the front desk had told me I didn't need proof of address because I was a lapse donor, then when I was seen the staff member told me I did need it. I told her what the previous member had said and it took 15 minutes of reseating and back and forth for them to finally take my vitals. After, I took the questionnaire and went to the waiting area for physical as they told me. Then I got intercepted and told to stand by the door (which i did) then the physician had told me I actually needed to sit in the chairs. I had been waiting 2.5 hours at this point for vitals and questionnaire, just for them to do the physical for a woman who had gotten there 40 minutes after me. (Not sure if their mistake in telling me to stand by the door then pushed me to the bottom of the line or what happened). I finally got saw after 3 hours, This was actually the worst experience I've ever had donating with disorganization, staff not seeming to know how to do their job, and waiting. I have donated at CSL before and Biolife and my previous time and biolife was better, However. The place seems to have gone downhill since then. Would not recommend donating here unless you want to wait 5 hours, be shuffled around by staff telling you different things, and see people arriving after you get to go first.

The manager Mika was cold, and rude. I filled out my paperwork on the phone app. She asked for a QR…read morecode, I've never received a QR code before. I didn't have one in text or in my email. I used their app and their form. I was pretty sure the QR code went to her/the office. She didn't look but said it didn't. I searched the app for the code. I found out later the code is sent directly to the office. So it was within her system. It was also part of my donor card which is a scan code, like a supermarket code. As a manager she should know that. My time was wasted.

1- Staff's ubiquitous nose rings and tattoos are a big turnoff…read more 2- Some techies are unable to locate a blood vein. 3- I detest the clickbait promotions, esp those that say "No Catches!" and then the fine print lists a half-dozen catches. 4- Look up the salaries of Vitalant's board of directors sometime. They're in the multi-millions of dollars. Not hard to justify when Vitalant's overhead costs are pretty small, due to unpaid donors, lowly paid and unqualified staff. and even not having to pay rent for many locations that are donated (libraries, churches, etc.) 5- Someone needs to investigate and audit this so-called "non-profit."

Employee attitudes were mediocre at best. I didn't receive the rewards that I signed up for. Still…read morehas not been resolved after 3 phone calls.

I have been donating blood since my 20's. I am now 76. I donated on March 13, 2025. I just…read morelearned today that I do not qualify for the tshirt promotion that they have been plastering all over Facebook and phone messages. Why? Because I did not donate my blood at their Vitalant building. What a crock of crap. I donated at a blood drive that they held at Kaiser on Franklin. Blood is blood and I should be getting the Shananigans tshirt. This is not a way to treat your blood donors. You are not the only blood donation center in Denver. Treat your donators with respect.

Great location - clean/efficient. Also Morgan, a phlebotomist, is Fantastic - only ever requires…read moreone try - amazing at her job - kind, accurate, and only ever One try. Keep up the great work.

Nice and caring people. They do a fine job…read more However it is not called Bonfils. It's called Vitalant Blood Donation.

Employees don't care. They show up late. Never ready. When you show up and the door is supposed…read moreto be open at 7, but you're standing outside watching them set up in a ver lackadaisical effort, you tend to question the whole process and if they actually care about the process of donating plasma and is for what really care about sticking you with a needle.

I had left the former negative review, but that was truthful, about this donor location. I actually…read morereturned twice after that review, and it seemed the manager lady had some sort of vendetta-- maybe she was angry at my truthful review. I'd advise NOT going to this location to donate. The RNs are good, most of the staff on-site are nice; some phelobotomists ARE NOT so be careful to avoid those (see my first review). The Manager seemed to wait until my donation was completed, had already promised to provide $75 for my last promo donation, but only provided $68, so she didn't follow through, and this was twice after I had asked her directly. All I know is I'd Not recommend this donation location or try BioLife. Avoid this location. Avoid this place altogether and go to BioLife.

Awful! Don't trust them . Only talk to a manager. I got ReeceUnfriendly and unprofessional. She…read morelied multiple times contradicting what managers have told me personally. When I confronted her she double down and said "It's always been that way." Although I was there for almost 3 hrs. Everyone EXCPET Reece was professional.

For the most part, my experiences donating here have been really good. I used to only trust Noah…read moreenough to poke me but the staff now is really competent, confident, and comforting. I talked to TJ yesterday and he was really funny and good at what he does. The nurses here always follow up with me after a bad experience (pull being too fast, needle moved around too much, etc.). They provide me water and a snack after appointments like this, and have even called me around when I said I'd be home to see if I'm feeling better. You can't teach someone to care truly care about their clients like this, so it's amazing they hire people who are compassionate and just good. The only catch here is the wait time, but that's to be expected at any plasma center you go to. You wait when you donate plasma, blood, an organ, whatever. I don't mind it and I take the wait into consideration when scheduling my appointment time, which I am thankful people do here. I have been to other centers and even with a similar line, it takes significantly longer because they do not schedule staff according to how many people will be there, as they have no idea. Another thing: coupons are personalized and sent to your email now. If you are returning, you'll get one for extra pay after about 4 months. The staff was not able to tell me that. If you want to know specifics about pay- speak to a manager. The staff does not know about these things and has assumed and given me wrong information.

Staff is very friendly and informative. Makes sure you comfortable. Process does not take very…read morelong, and they make it as painless as possible. I like the feeling of helping others and with their blood mobile that comes to Windsor, it makes it very easy to make appointments around my schedule without the drive. I like that they text me when my blood is being used. Gives me a great feeling and glad I donated for that person in need.

Super nice people here! Donating blood is crucial to help many people, if you are willing and able,…read morethis location is professionally staffed and comfortable. And when you finish, they have snacks!