They have been in business a long time here and they are honest and forthright about pricing and…read morehelpful answering questions for novices like me. I had a bracelet from anti that snapped and couldn't really fix it. I was shocked and how much gold is worth currently. Sometimes you wait outside if he's with other customers for privacy. I highly recommend them.

Exceptional service from John! He thoroughly explained everything in detail and let us take our…read moretime deciding on what we wanted to do. He ensured we were completely satisfied, couldn't have asked for a better experience! Thank you for your hospitality!

Allen at Heart to Heart was wonderful. He did not make me feel pressured when deciding what jewelry…read moreI wanted to part with . He was very Honest and I would definitely recommend him for selling jewelry or repairing. Mahalo Teri Marcus

We've taken my beautiful wedding ring, purchased in Chicago, to Allen twice now. Not his fault, and…read morehe's fixed the clasps twice so I feel secure enough to wear my ring.

Very good customer service. Quick to greet , asked questions and gave me reasonable response &…read morequotes on several jewelry pieces I had brought in. Very fair percentage was given on gold I had sold to them. Best I found on the entire island. Will recommend & return in future. Parking out front very easy to see from street.

Great customer service! They are based out of Hawaii and they big bring spirit to the city.They are…read moreknowledgeable when it comes to valuables but jewelry is they're best suit. Come check them out.

Great store and the people were very helpful. Easily the best coin shop on the island.read more

Pleasure to speak to. Informed about all gold prices. I plan to do business with this company. Also…read moreopen on Saturdays!

This business has been around for a long while (at least 15 years). My mother bought me a gold…read morebracelet here for me when I was a little girl. I'm 24 now and still have the same bracelet on me with no tarnish. I also bought a gold anklet here with charms included. Their prices are fair since I've been quoted $500-$800+ for an anklet elsewhere especially if you're looking for solid gold which I prefer. They have a variety of jewelry from jade bracelets, stainless steel-solid 18k gold earrings/bracelets/necklaces/rings/anklets. No toe rings as I was told. **Their store is always gated at the entrance (security purposes since they're located in Chinatown of course). As anothers mentioned just wave them over or say hello to be let in**

They're super helpful and nice ! Not pushy at all and they have so many different jewelry to choose…read morefrom. We got a Buddha pendant from here and it is such good quality definitely would come back and would recommend this place!

Very helpful, kind and friendly help. I appreciate the owner's patience and valuable advice.read more

So accomodating, friendly and professional. A real diamond guy to inspect, reset or do with a…read morediamond person. Its not a mega showroom like Zales. We called, went through 2 secured doors and were greeted by 2 wonderful ladies. We were curious about a jewelry item and the gentleman answered our question. Glad we stopped by.

Gary was informative and easy to work with. He explained how my coins were valued and gave me a…read morefair price for them. I would recommend him to anyone looking to sell their coins.

Gary is who you go to. In fact I will probably only do business with him moving forward. I was a…read morelittle hesitant meeting up with him for an appraisal, instead of inside a business, but I'm glad I did. He is the most knowledgeable and generous man in the business. Probably one of the few fair guys I've worked on the island. If you're reading reviews to see who is absolutely trustworthy, you can stop now because it's this guy.

AVOID THIS PLACE. I literally just bought a Tudor BB58 a few days ago from the Tudor Boutique on…read moreKalakaua (also under Ben Bridge), and figured I'd stop by here (since I was already at the mall) to have them change my OEM fabric strap back to the OEM bracelet. Big mistake. This Ben Bridge Jeweler (now at space #2226) is apparently a Tudor AD, so there should be no problem with them changing or adjusting OEM straps/bracelets. After waiting about 20 minutes, I was told that the watchmaker in the back was having difficulty removing the OEM strap, and for me to please wait. Huh? Another 10-20 minutes go by, and I notice several other reps being called to the back to assist. The rep assisting me looked nervous, but was repeatedly apologetic in having me wait for so long. This couldn't be standard practice for a reputable jeweler, let alone a Tudor AD. In total, I waited for about 45 minutes for them to change the bracelet and finally return my watch. I had a bad feeling, so I checked the back of the watch to see if there was any damage. Lo and behold - they scratched the crap out of my 3 day old Tudor. To their credit, Gail (Assistant Store Manager) offered to polish the watch and remove the scratch marks but I declined before they could ruin the watch any further. When I asked whether the watchmaker taped up the lugs to prevent scratching/damage while working on my watch (which should be standard practice when changing bracelets), the rep helping me said she didn't know. In any case, the damage was done and this doesn't fix the fundamental problem that the watchmaker/rep did not treat my 3 day old Tudor with care... even when they knew that I am a returning Ben Bridge customer (they checked and verified my purchase at Kalakaua). Please don't make the same mistake I did. If you value your Tudor (or any watch for that matter), take it elsewhere that handles your watch with care. Next time, I'll be bringing my Tudor to the Tudor Boutique on Kalakaua. AVOID BEN BRIDGE IN ALA MOANA.

We love Ben Bridge- especially Walter & Peggy. Their customer service is amazing. They are so…read moreknowledgeable. This is a new location. Their previous location has closed. They have a wide selection of jewelry. Aquatically like their diamonds and the different settings that they can offer. Their prices are reasonable as well.