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    Waikiki Gold Exchange

    4.7 (3 reviews)
    Open 10:00 am - 2:00 pm

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    5 years ago

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    9 years ago

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    The Wedding Ring Shop

    The Wedding Ring Shop

    4.6
    (614 reviews)
    1.8 mi
    $$$
    Luxury
    Locally owned & operated

    Many thanks to all the staff, but especially to Jillian and Jeanette, for patiently working with my…read moreson to choose the perfect diamond and engagement ring setting for his girlfriend (now fiancé). Both ladies understood the assignment, showcasing options that worked with my son's vision for the ring and within his budget--not deviating from his wishes and not overselling. They did so well that my son and his fiancé have no doubt they will be back to purchase their respective wedding rings when the time comes. I may just have to pick up a little something for myself as well.

    Worst customer service. I was the first in line when the store opened. The receptionist took down…read moremy name and number and said someone would be with me shortly. I was browsing and awaiting for someone to help me and I noticed that everyone else that came in after me was being helped. I waited 15 mins and still no one came to help. I went to the receptionist desk (different person) and I asked if I needed an appointment to be seen. They asked if I checked in and I said yes, I was the first person on the sign in sheet and I've been here for 15mins with no help. She casually said "oh ok" staring at her computer screen and said "I'll try and find someone to help you" without looking up. I declined and left the store. I've done business with them a few times over the last 15 years and this was absolutely the worst I've been treated. It's service like this that makes me not want to support local businesses and just go with a bigger company.

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    Waikiki Gold Exchange - pawn - Updated August 2026

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