Nars and the guys did a great job, honestly better than…read moreexpected for the price. Also extremely accommodating, professional and personable. I would use this service again as well as recommend to others.

Leo wqs accommodating and very professional! Recommend his services to anybody! Their prices are…read morenot bad as well!

Service is hit or miss. One mobile call was great and the tech Patrick was excellent. Another…read moremobile call was terrible with very poor communication and they totally dropped the ball. So one 5 star and one 1 star, so I gave them a 3 star.

I needed an oil change for my RV. A1 got me in the very next day and got the service done very…read morequickly. Both Karla and Josh explained several other options for different batteries and solar panels in the future. Sadly, the previous service I had used never informed me that the house batteries needed distilled water so luckily, Josh checked because we would never have known to do that. I am always bringing my RV to A1 from now on. Great people who are so knowledgeable!

Not Ready for Prime Time or Prime Power!!!…read more Really had high hopes and expectations for this company as they made Big promises of good commission checks and support. Terrible on-boarding process was the first major red flag, IT support out of Canada that could not even set up a laptop correctly to connect to their own WiFi, or send out quotes as their internal quoting system was not set up correctly from the get go. More of a "shell" company with no internal infrastructure or culture, don't even have any company shirts as they fly under the radar as a fringe player in the Genset sales and service industry. Attempting to service all of San Diego county with 1 Gen Tech with too many chiefs and not enough labor, way understaffed where needed and reflected in their poor customer service. Phony desire to go after the major customers, yet have no clue when it comes to sales or support of salespeople, no CRM, no direction, senior management is more interested in talking about their fake fishing accomplishments. HQ based out of Canada, so of course they send the "cannuck" down once a month to help figure out why their losing money every month, counting the pennies while the dollars slip thru their fingers. Zero recognition locally or regionally as their just too small and employ branch mangers that do not know the market or their own customers. Final paycheck was wire transfer where i had to pay $15.00 to receive my own money, totally unprofessional.

A bit pricey but you get what you pay for…read more Went to a shop before this and they just took my money without fixing the generator These guys got it right (it's never sounded better) Grateful to have my RV back!

Same complaint as many others. Brought my coach in for a couple minor issues but mainly the Onan…read moregenerator would not stay running. When it's hot out it will start but then within an hour die. Been happening for about a year, we tested it with the door open and it would run most of the time indefinitely. So anyway when I brought it in I voiced all this too the service advisor. I told him to make sure the mechanic tests it with the door closed because we know with the door closed it's overheating, which is the problem I was trying to solve. They charged me for the technician to look at it and then run it for 2 hours in an air conditioned bay with the door open. So of course it didn't overheat. So they call me and go oh no nothing's wrong. So I question them about it sure enough they ran it under the wrong circumstances. So then the service advisor goes back out turns it back on, runs with the door closed sure enough within an hour it dies. Well long story short almost $700 later they tell me yep it's overheating. Yeah I know that that's why I brought it in, what is the diagnosed issue? We're not sure but we should probably just do a thousand hour service cuz that'll cover everything. Well the generator only has about 850 hours So basically they just wanted to throw parts at it. I can take it to any generator or RV shop and they could do that cheaper than what Cummins would charge. I took it to Cummins for a targeted diagnostics But instead got stuck with a huge bill and no more information than when I brought it in. Second issue of the three issues they fixed.. I have a hydraulic parking brake that's connected to the drive line. They had to repair a hose that was leaking. Well after they repaired the hose they didn't add any of the lost hydraulic fluid into the reservoir. So the very first time I went to put the parking brake on it wouldn't engage. So I'm sitting there at my house trying to call my wife holding the brakes so she can come in hold the brakes so I can go out and diagnose the issue which was the reservoir was low on hydraulic fluid. I honestly didn't bother to call them about anything I mean how can you trust him if they don't even bother to fill up a parking brake reservoir which keeps the coach from rolling away. So don't waste your money going to Cummins thinking they know better, at the 200 plus dollars an hour your not getting any better service than anywhere else.

I was referred to by a friend to call epic power systems to have them fix my generator. I spoke…read morewith a gentleman name Rick he was very responsive and we set a date for him to come out to take a look. All I can say is I'm completely blown away Rick really knows he's stuff and did a fabulous job on my Onan 7000. I would highly recommend and refer this company to anybody that has generator issues. Not only do they do a great job but they also try to help explain what's going on with the system and what to look for in the future. Thank you Rick for doing such a great job.

From the owner: Based in San Diego Ca, we offer repair service on generators including engines thru-out Southern…read moreCalifornia area. Our technicians are certified on various brands, for rates, quotes or questions, give us a call today.

Monday feb 23 they came 3 workers to change a power box, just the shell cover , they left the job…read moresite, (apartments villanueva) took about 10 hours , half of those hours giggling , chatting with each other and on phone calls with their wife's , left the building with no power, 4-8 apartments for more than 8 hours And still late on the due time , from 7am - 3pm they said and they finished at 5 pm

Nick and Erica are truly a pleasure to work with. They are one call away from fixing your…read moreelectrical problems. I recommend them because of their hard work ethic, attention to detail, and willingness to hear you out. Erica is very responsive to your requests and Nick works hard to find the issues at hand. They helped fix an electrical breaker that had broken. He also added another breaker for our hybrid, plug in vehicle. Support local businesses!

Portable generator- Hard wiring of a manual transfer switch…read more First off I found it was kind of difficult to find an electrician locally that would even give me a quote but I was able to get two quotes for the job. Nathan provided the better price. He was also ok with using the switch I already bought without really knowing that they usually use a interlock and sub panel. Anyway he did the whole installation and testing on a Saturday morning. Flush mount would look better but wasn't room and it's not like it's a new house. He showed he how everything works and tested it with the generator running I am so happy Don't Have worry about power outages this year I'm ready!

Nathan came out and installed an outlet for a car charger. He was on time, did a walk around my…read moreproperty before deciding what materials to use, and made sure he had all the information from me before absolutely crushing the work. Nathan was extremely helpful and informative before he showed up on site for install, setting my expectations, and answering all my questions. Can't recommend Albers enough.

Gen service They didn't have a clue on how to service my…read moregenerator. Mike M wasn't easy to deal with, he would talk to you like he was GOD. I will never use this company again. Bay City next time.

Their home generator sale mgr was a no show for an appointment he made with me. I took off work…read morethis morning to meet with him. When he did not show up I phoned his co. He would not even to my phone call. I can only imagine how poorly I would be treated if I were already a paying customer and called for a service issue. I cannot recommend this company based on my experience with them.

FANTASTIC SERVICE! Came on time and did a great job…read more Easy to work with and pleasant person. I feel good recommending this service.

Tim and Leonard are awesome. Highly professional timely. Can't go wrong if you're need a good…read moreelectrician!

Sergio and Peter came to the house this morning and switched out the old spa connection to a new 50…read moreAMP breaker along with a new 30' whip. They did clean work. They walked me through their install to make sure I was happy. Before using Premo Electric we received about five different bids. Premo was very competitive with their bid. Sergio was very responsive via email and text. Sergio had a couple of questions prior to completing his bid so he called the spa company to make sure we were all on the same page. I will definitely use Premo Elctric again!

I am so grateful for Sergio and Co…read more Yesterday, I had a different company install 2 light fixtures. The tech left and told me that the fixtures were not functioning and would need to be diagnosed with another visit. I was given a quote for 1100 dollars to fix the issue. I called Premo and Sergio sent over 2 techs within the hour. They were able to resolve the issue in half an hour. They were polite and professional. It was a simple fix and it cost me $350 vs 1100. I would highly recommend Premo for their fast service, good pricing, and competent technicians. So happy to have used them!!!