This is a follow up review to supplement a previous review…read more 4/3/2012: Had to take my vehicle into Autobody USA - Southside to repair damage from hitting a deer. Previously I had them repair our two vehicles from hail damage. Went here to get an estimate of damage prior to contacting my insurance company, as I knew they would send me here anyway. (My insurance company uses Autobody USA as a preferred repair facility.) Met with Ted Otten, he wrote up an estimate of damage. I was in and out in ten minutes or so. Contacted my insurance provider and was told to make arrangements with Autobody USA - Southside for the repairs appointment. I called Debi and made arrangements to drop my car off the day before. I dropped the vehicle off and ran some errands with my wife. Only a few hours later Debi called me to tell me my vehicle was finished. I could pick it up later when ever it was convenient! We drove back to find my vehicle was indeed ready, plus it had been washed, vacuumed out and waiting for me! How about that for service!!!? Now that does not mean your vehicle will be ready a full day ahead of schedule, but, that is they way they do business! Should it become necessary for me or anyone I know to need auto body repairs. I will be sending them here! You cannot go wrong with Autobody USA - Southside. Ted & Debi will make sure you are taken care of, are familiar with what you need to do, explain everything to you, give you their guarantee of repairs. THANKS TED & DEBI & THE TECHNICIANS THAT WORK ON MY VEHICLE!

Had our car done from an Accident, and a few weeks after getting it back we noticed paint had run…read moreby the doors and the after market window was very noisy. We setup to return it to be fixed, when we got it back a few days later the manager wanted to argue that the paint can happen and that was the best they could do. How about doing it right the first time and not giving us a BS line about what we may or may not know about paint and clearcoat. Such bad customer service to try to make the customer feel stupid instead of realizing that the job wasn't done well and to try to find a way to fix it. This is what is wrong with Customer service and why people get tired of dealing with this crap. I would NEVER again recommend Southside to ANYONE.

I love these guys!…read more If I had come here for the past few years instead of going to Lentz, I could have saved thousands, and I do mean thousands of dollars. They've been able to figure out issues other mechanics could not diagnose (or things the other mechanics got wrong/screwed up), and instead of cringing when I hear the price, I think, "Oh, that's not so bad." The owner and mechanics are friendly. I was sitting in the lobby, waiting for a ride, and everyone who passed through asked if I'd been helped, if I had a ride coming, etc. It was pouring rain the last time I waited for my ride, and even though they were closing, they offered to let me stick around in the lobby until my ride came. They're such gentlemen.

We've been taking our vehicles to Shoemaker's Garage for years and wouldn't go anywhere else. Adam…read moreand his team are top-notch! They are always friendly, honest, and extremely knowledgeable. They take the time to explain things clearly and never try to upsell unnecessary work. The pricing is very fair, and the quality of service is outstanding. Highly recommend!

everything was done in a timely manner. i think they could have said it took a lot longer , but…read morethey never do. I always appreciate it. -BT

I been knowing this family years they are fast and thorough great techs diagnosis and service…read more I've been stuck a couple times they worked me into their busy schedule got me going...

I have not personally had my vehicle to this location, but have dropped off and picked up #MIN…read morefriends and business colleagues that have used this establishment. They are professional, due timely work, and the outcome has been excellent. I highly recommend based on everything that I have witnessed.

I booked an early morning appointment to get the windows done on one of our cars, and I am glad…read morethat I chose Richland Auto Detail. From the personal service, to the quality of work, there is no reason to go anywhere else. Other shops should be on notice, there is a new "tint king" coming to SW Michigan!

Does your car drink excessively ( gas or oil) Does your car…read moresmoke excessively (oil or antifreeze) Does your car hiccup?? Spark plugs or coils Then Jammin and his crew are the ones for you!!! Give them a call today for whatever ails your vehicle, they will get you running in No Time.. Loaners available when needed

I just purchased a 2019 Volkswagen Atlas on May16, 2026 from a dealership in Nunica, MI after…read moredriving it home back to Kalamazoo I noticed fluid leaking I thought it was from the radiator because the fluid was clear, 10 days later the check engine light came on saying check my oil level during these ten days I started hearing the brakes squeal. On May 21, 2026, I called Master Mechanics because they specialize in Volkswagen and other European vehicles. They couldn't get it in that day I had to wait until May 27, 2026, because they were booked up and Memorial Day was coming on May 26, 2026, that's when the check engine light came on. I paid 39.95 for them to check out my oil leak issue and I paid 39.95 for them to check out why my brakes was squealing when braking. Well, they said my brakes look fine and that the noise was coming come the belt tensioner. After leaving the shop my brakes were still squealing here and there by the time I get almost home the brakes are squealing more. Well, I had to go into the hospital for a procedure on my heart in two days. I said I will deal with this after my procedure and so I did I called them back and was told to bring it in for a recheck, well the mechanic comes to me outside where I was seating saying it's your brake pads and asks me to get in the vehicle with him while drives so I can show him what I hear while driving so off we go, he says to me I wasn't the mechanic who worked on your vehicle the first time I tell him that the other mechanics said the brakes were fine, so he hears what I was telling him about the brakes squeal noise he says yeah it's definitely your brake pads so we get back to the shop he says to me let me check it out some more so we don't have any more misdiagnose- miscommunications so he takes the vehicle out again with another mechanic in the vehicle with him they get back pull it in the garage, finally he brings the vehicle out and park it I walk over to him, so he's saying he wrote some notes and the men at the counter will be with me shortly eventually I get up to the counter and they guy at the counter says we looked back from when you first brought your vehicle in and we couldn't see the brakes! But it looks like the dealership changed the brake pads but used cheaper ones but yeah it's your brakes pad and we need to scuff your rotors, so I'm livid but I can't afford to get upset or stressed because of my heart failure so know he says and yeah you got another leak going on in the housing area around the oil filter, I paid 493.00 for the belt tensioner that had nothing to do with the squealing noise coming from the brakes because I googled this after I started hearing the squealing noise come back, the fact that I was told they couldn't see my brake issue the first time is insane when they specialize in my brand of vehicle!! I want a refund for that belt tensioner, my trust is out the door with this establishment, not to mention I brought my land rover to them back in the summer of 2024 about some issues I was having with it at that time they were informative and said I needed a new engine and they didn't want to put work into it and charge me for anything because the engine was failing already, which I kind of figured that because my timing chain was making a loud noise at the time. This experience was very irritating; they didn't offer any compensation on their lack concerning my brakes and charging me for something that was not the issue. This is not professionalism at all.

Been going to R&T Auto for the last 25yrs and they have always been great! The staff is nice and…read moretreat you with respect.

I haven't used R n T Auto Repair in about when I did use R n T it was always a positive experience…read more They are trustworthy, professional very knowledgeable and friendly they get repairs done when they said they would. Car repair is expensive wherever ya go, I guess they got bills to pay just like the rest of us. Russ kept track of all the repairs and how much money I had put into my car and he liked to keep me informed about how much my car was costing me to drive it every mile. They are nice I would recommend them

super helpful, went with questions about my battery and they tested battery and also ended up…read morechecking my fluids. highly recommend!

Needed my brakes repaired quickly, and they were able to get it done same-day, and for a fair…read moreprice. Very good communication, easy to get a hold of, and quality service.

They were able to get an appointment set up quickly to get out fathers in laws car in to be…read moredetailed and ceramic coated. They recommended a 2 step process to get rid of the swirl marks. Also going to fix the seat from a rub of metal on someone pants. So we got it back a week later and it looks like it just rolled off the assembly line as a brand new car. The seat has absolutely no marks on it at all. Outside is like a reflection of mirror it is so clear from swirl marks. If you want you vehicle taken care of they will definitely get the job done. Came with an 8 year warranty on the service. A little on the pricey side but the work is top notch. See from pictures how shiny it is.

Phil and his team, for being aliens are some of the best darn humans you'll ever meet! Couldn't be…read moremore stoked with their professionalism and my car, once with dents is new again! THANKS!