The good, blueberry pancakes were good and the omelet and potatoes were pretty good. Was pretty disappointed otherwise. Paid $2 extra for chocolate chip waffles and got about 10 chips in the center of waffle and was pretty hard to eat. Eggs were cold and not the best. We ordered take out so food might have been better in the restaurant. The greeters were nice. read more

Keke's Breakfast Cafe - Breakfast & Brunch Near Me - Brandon, Florida

I was on my way to my cousins and wanted to bring breakfast. I've been to Keke's before but this was my first time at this location. And overall, ordering to-go gave me a head-ache! I tried calling several times and kept getting the busy dial tone. When I arrived, I said I wanted to place an order and was told a waitress would take my order and sit to the side. After waiting for 10 minutes for someone, I decided to figure out how to place it online...They could have told me to do that from the beginning. I wait for my food to get made and when I go back to the hostess to check she walks to the kitchen to look for it, but when she comes back, she doesn't tell me anything. Then I go to the other hostess and she finds my food. But after leaving and finally looking at the food my cousin got these pathetic, undercooked pieces of bread they want to call french toast with the chocolate chips looking like crap! And a lack luster omelette. Very complicated process to order food and get some sad breakfast. read more

Keke's Breakfast Cafe - French toast - Breakfast & Brunch Near Me - Brandon, Florida

The service is poor! the receptionist was rude on phone before we even got there. The food is below average. Not worth the trouble.

Went and got a food order to go, food looked great and tasted amazing, although... the heavy set black lady up front wasn't so great. Took her 20 mins to finally decide to grab my chocolate milk. I can tell she doesn't like her job (: lol read more

Everything is very delicious. The stuffed french toasts are a must. Good service and yummy breakfast

Terrible experience and will never be back for this average tasting food that has left us sick. Table of 3 and our food took almost an hour. Tables around us sat down, ate, & left before we ever got our food. (So much so a different customer told us "I would really mad if I was yall..." as she was leaving.) The worst part was the service. When we asked about our food and pointed out the time her response, two separate times, was "I know!" With an eye roll and walked away. NO APOLOGY or explanation. When the manager finally did come over with our food - right as we were giving up and standing to leave- she wasn't much better. Didn't want to hear anything we had to say, tried to drop our food off in a hurry and practically ran away. They did comp our food and it was the first time ever we have not left a tip. AND now all of our stomachs are in knots. read more

I do love this place. Clean, good food, kinda pricey but I like it. The hostess was super friendly and sat us right away. Our waitress had most of not all the tables. She was nice. Food was good. My only complaint is that my waffle was cold, the portion of potatoes was ridiculously small and she brought me sweet tea which I hate. Eggs, toast and bacon were perfect. My meal was $13.99 plus drink. She kindly gave me an unsweet for the road which I appreciated. I will be back but the competition is pretty fierce. read more

I cannot wait to go again. Clean, classy, great food. Waitress was really nice also. Five stars. Next visit: burnt home fries. Not only burnt but scraped off bottom of skillet? Waitress forgot syrup for waffle! No glass of water, or refill of soda. 6 servers back by kitchen while waffle getting cold, walked back myself to get syrup. No hand soap in men's restroom. Will not be back. Many restaurants get overconfident and turn to garbage. Sorry to see this. read more

100% do not recommend. Placed a togo order, paid and tipped. After about 20 minutes of sitting there waiting, I asked the hostess how much longer it would be so she turned around, looked and it had been ready just sitting there for 10 minutes. They also forgot my drinks so I had to ask for the coffee and water. When she finally got the coffee, for some reason it was iced even though I ordered a regular coffee? THEN once I opened the togo box my sandwich looked like someone had taken a bite out of it and it wasn't even a full piece of bread. My coworkers sandwich also looked like it was leftover from the day before. Disgusting. When I brought the food back every team member seemed absolutely annoyed that we brought it back even though it was clearly not an acceptable meal. $50 for this service and food experience is incredibly over priced. read more

Keke's Breakfast Cafe - This is how I received my to go order. - Breakfast & Brunch Near Me - Brandon, Florida

The food is good most of the time but the to go service is ALWAYS a problem. Sometimes they don't answer phone calls, sometimes the server disappears with your money while you're waiting to checkout, sometimes they don't give you what you order. Hit or miss but after 3 misses I will find somewhere else to spend my money when in a rush. read more

very nice atmosphere with hard working wait staff and exceptional pancakes :)

As a fan of there breakfast food I kist be honest and say the professionalism at this locations is the WORST!!!! For take-our orders prepare to wait at least 10mins on HOLD before your order is taken. Also, some of the servers are simply clueless to what it takes to serve the customer so please be ready for the worst. I am still a fan, bu this location is on my list. read more

Honestly convinced this is THE worst location in Tampa Bay area. I eat at Keke's once a week & they just never seem to get it right, no matter how many attempts to give them a chance. Ordered a cheese steak omelette this time & the manager had it remade twice due to excessive GREASE from the steak which also had a funny taste, not sure if it was from old grease or the steak itself. Decided to try something else, short stack of pancakes. The pancakes came out tasting like nothing but uncooked batter. Wow. I'm extremely disappointed & this is unacceptable. Hire some experienced cooks or you will lose many customers! read more

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Can't understand why this place is so crowded. Mediocre food. $30 lunch with plastic silverware ("we are out of silverware")????? Don't recommend. read more

I ordered my food at 1145, at 120 it was finally finished being made. App said one hour tops I'd get my food, now it's looking closer to 2.5 hours. They said I house in priority and I understand that, but stop accepting orders you can't put out in a timely manner. It's unacceptable. Spent $80 on three orders and a juice. Could've got my food ANYWHERE else and not had this issue for FAR cheaper. This is ridiculous. Don't accept orders you can make in a fashionable time frame. Clearly they just want money and not happy guests. read more

Probably the worst breakfast cafe I have ever tried. Bit of a wait but we were right in the Sunday post church breakfast rush hour, so that was expected. They gave us plastic utensils informing us that they were out of silverware. The waitress got us seated, took our coffee order, and then appeared to promptly forget we existed. after what felt like a half an hour we finally got our coffee and ordered our food. As an extra bonus the coffee mugs they use are square with a wide flat bit at the top, so drops of coffee will collect on the edge and attempt to spill off the side when you take a drink, good luck! After another small age and pushing noon the food arrived. I got the Benedict the eggs were tolerable, seems like they had some machine for them, but the hollandaise tasted like they used rancid butter. My wife had a omelette and requested the addition of broccoli to it. The omelette was overcooked and the broccoli was added by way of placing four lukewarm florets on top of the omelet after cooking. If your looking for a breakfast experience that feels like a punishment for forgotten sins against other cafes then this is the place for you for anyone else I would recommend any different establishment. read more

This was my first time eating here even though I live in Brandon. My ham and cheese omelette was just the right amount of both and a good size as well. Although I am not supposed to eat carbs I had to try the home fries which were just the right amount of crispy with great seasoning. I am surprised this place is not more busy because if I lived a bit closer I would eat here all the time. read more

8 months ago for Mother's Day we came here Food was great didn't take that long and the service was awesome read more

Keke's Breakfast Cafe - Breakfast & Brunch Near Me - Brandon, Florida

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This place is awful but it looks good. Trust me when you order expect it to the wrong order or cooked wrong. They are always backed up and it looks busy but here's a story as to why. Let's start with her the fact that I placed an order that took 2 whole hours to come out. And by the time I was supposed to get my food the manager had to come let me know it was simply made wrong and he was closing the kitchen because it was almost closing time. Even though I ordered my food at 12:30. I've never had this many consistently bad experiences with a restaurant before. Trust me just go somewhere else... read more

our families go to breakfast spot! we recently moved to the brandon area and kekes is our favorite local breakfast eatery host staff is friendly and accommodating. service is nothing special, but more than adequate. the food is generously portioned and delicious! prices are fair. as far as breakfast goes, you'd be hard pressed to find a better place! read more

We were there for lunch. There was a 20 minute wait even though half the tables were empty. I ordered the chicken fingers and asked for an extra ranch. The containers were super small and I was charged 50 cents for the 2nd container. I also asked for onion rings instead of fries, which I did not get. We ordered a burger and asked for mayonnaise. We were charged .50 cents for the mayonnaise. I sent back lemonade which was bad, and the home fries on the 3rd lunch were overcooked. It was a disappointing lunch. read more

Nine of us stopped in after a soccer tournament. The waitress was wonderful and quickly figured out whose bills were together. Although it was early afternoon most of us ordered breakfast. I had an apple cinnamon waffle and an iced tea. Both were perfect. My daughter had the Florida waffle which is her favorite. Others in our party had eggs, pancakes and stuffed French toast. Everyone was quiet because they were really enjoying their meals. We have been to many Kekes and this location was just as good as the others. Everyone was pleasant and the service was great. Glad we ignored the negative reviews. read more

Fabulous food short wait time courteous staff I wanted to take a nap right there after I finished eating lol!

The food is usually pretty good. However, it is always so cold inside that our food cools off before we can eat it. If they could fix this, they'd have a real winner. read more

I tried this place for the first time. The server was cheery and I let her know it was my first time there. She never told me what the additional charges would be when I asked about bacon with my stuffed french toast that cost about $11 or so breakfast, I saw the $2.50 charge for fruit but didn't expect to pay what I did. It cost me over $23. It wasn't very good either! I would give zero starsif I could for the flavor. I could've gone just about anywhere else and enjoyed it more! read more

Everything I had was very good. I recommend this place to everyone. The stuffed French toast is a must try

This place is a waste of money and energy. Staff is non tolerable they seem like they don't care , I had to wait an hour before I was able to sit down. We finally got to have our order taken and the potato scallops i orders were cold and hard , weren't even cooked thoroughly unbelievable disaster. They are over priced and taste horrible . Please do waste time here. I've tried numerous attempts to speak with the manager *Risha. Apparently she is never there... waste of money. read more

Just average diner food and service is struggling. Not enough clean glasses for a normal brunch crowd, 55 minute wait times for food after placing simple breakfast order then having to ask for silverware, and then served the wrong order. Over priced for what it is. read more

Walked in, nearly empty at time, maybe five tables eating. Several staff members walking around doing nothing at all. Was told ten minute wait for a table because it needed to be cleaned. Instead of standing having conversation with other staff and walking up and down store like a lost puppy you can clean the table. Will not go back if you paid me. read more

We decided to give this place a try after hearing about it and it is 100% worth a visit. Not only is there a very large menu, but they go above and beyond with the food. We tried the banana nut and caramel stuffed French toast and everything was perfect about it. It's not too sweet, making it easy and light on your stomach without leaving you hungry. Our server, Naomi, was definitely one of the best servers we have had. She was extremely polite and made us feel welcomed. We received our food and refills without any issue. Definitely a great place for a relaxing brunch. The relaxing and welcoming environment is definitely one you don't always find. This place is definitely a gem in the Brandon area. read more

I'm so tired of getting my take out orders either missing items or the wrong items. Today I ordered a large breakfast order and it was missing one of the omelettes. It was their first on line order of the day (#100). There were no other customers in there when I picked up. Just plain lack of attention to detail. After calling them I had to go back there to pick it up and it was already cold by the time I got back home 5 min later. So I think the kitchen made the omelette but whoever is supposed to pack the bag screwed up. I've been missing condiments like syrup for pancakes or missing pickles on a burger in the past. I've gotten the wrong items like fries instead of onion rings or the wrong burger. I've gotten the wrong omelette order. I've been missing fries or chicken tenders in the past. This is just ridiculous now. I wish they would fix this. I've notified the manager many times when this stuff happens. read more

Please do yourself a favor and avoid this Keke's. This is by far the worst chain I've been to. The servers don't bother to check the orders to make sure it's correct and the cooks don't take their time when cooking. This has happened on multiple occasions at this specific chain. As a result you are left with terrible service and low quality food. I've been to other Keke's that are much better. Please avoid this one. read more

Stopped in during covid. Definitely doing their part. Everyone is separated by a empty booth. All employees have masks. Breakfast was delicious. Waitress was very attentive. read more

frustrated with server Anna, made us feel that we were rushed, and very impatient. Never asked if we wanted anything else just dropped checks, we had to ask for refills on water and coffee. Over and under cooked food. Poor service. read more

No sugar for 5 days as per waitress. How does a breakfast spot have zero sugar for coffee?? Seriously.

One star is still too much! I usually don't write review, however this experience is worth the time. I place an order via phone(simple,huh?) No, I was passed to 3 different people including the District Manager, Doug who was just as clueless as the previous servers. He couldn't seem to get my order correct and was unapologetic. When I arrived, no one could seem to locate my ticket. I spoke with the District Manager who was a total jerk and extremely arrogant. He advised me that it wasn't his job to hear my complaint and proceeded to tell me that he is the top person and there's no one else who I can talk too. He is rude and has no idea what customer service is. I'm not sure how he managed to become District Manager, but I hope he does hold that position much longer. read more

So I usually go in and eat here, and the food is usually good so I figured Togo would be no different. I arrived when the online ordering system said my food should be ready, 10:14. It took over 20 minutes for anyone in the back to be told that I was there for my food after I arrived. I had already spoken to 3 people up front at that point. Finally I go up to someone else who tells me that my order has been ready and has just been chillin in the back, let her go get it. After 25 minutes of standing up front, I finally get my food. I get home not even 10 minutes later and start digging in to watch a fucking little black bug crawl out of the potatoes in my box. I call to speak to the manager who goes "I don't know what to tell you other than I can remake it. I don't know if the bug came from your car or your house." Oh really?? Instead of apologizing you're gonna accuse the customer of being dirty. This is fucking ridiculous. The staff was a let down today, and after talking to management I can see why. read more

I placed an online order Sunday July 12, 2020. I received an error message so my order never went through but was charged the $60.73. I called Kekes and spoke with a Richard who stated he didn't receive an order at all. Richard said he is going to talk to a manager to see what options I have. Richard than calls me back to tell me the manager, who's name is Robert, stated for me to wait until the next day to see if it clears because he's busy at the moment. Wait what??!!! I decided to go into the store myself that same day and ask the two girls in the front (one who was extremely rude) that I was there to speak with a manager. My boyfriend and I waited over 30 minutes for the manager to come to the front (which I honestly believe he made us wait that long on purpose). At first he sent one of his servers to come tell me he was extremely busy with orders for me to come back later and I explained to the server that I was also a customer and if the manager wouldn't come up to the front that I was going to walk towards the back and talk to him myself. The server kept insisting he was busy and I kept explaining I am also a customer. After going back and forth with the sever for about 5 minutes the manager finally comes to the front and explains he will get with his manager since his manager is the only person who can see the purchases. He took down all my information and told me the manager will get back to me and we will have to reorder the food and make a purchase again when I clearly showed him I was already charged. Here we are Tuesday, July 14, 2020 and no call back from the manager and Kekes still charged me the $60.73. I will NEVER place a foot in this store or a credit card purchase online. Their customer service is horrible. The store also was not following social distancing protocols. Every booth was occupied and the line to get in was extremely long. They had a small bottle of hand sanitizer in the front they wanted customers to use when clearly it defeats the whole purpose of its use if every single person has to pick up this bottle to squeeze the sanitizer onto their hands. I will be filing a complaint. read more