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    Kelco Services

    4.0 (8 reviews)
    Open 7:00 am - 7:30 pm

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    Blue Collar Pet Transport - Current deal on pets in cabin flight as long as you book 2 weeks in advance!

    Blue Collar Pet Transport

    (70 reviews)

    South John Young

    Pros: Reliable way to transport your pet. Fair pricing. Easy in terms of setting everything up…read more Deena transported our dog safely and was very friendly. Gave updates with pictures which was great. Very convenient. They worked well with my very nervous dog. Cons: Not the best communication in terms of updating when pickup was taking place. They give you an estimated time window for pickup and say they will contact you closer to the time window to give you a more specific pickup time. I had to call two different times and speak to 5-6 people on their after hours answering service in order to find out there was a 2-3 day delay on what was supposed to be the day of my pickup. I eventually was placed in contact with management and they were great. The delay itself is understandable, but it would have been ideal to have been given a heads up beforehand.

    Blue Collar Pet Transport -- 1 star…read more I hired Blue Collar Pet Transport to move our dog Radar and two cats from New York to Texas. Radar died within 48 hours of being placed in their care. He was 3.5 years old and healthy. We waited about a month to post this while awaiting the necropsy. It came back inconclusive -- because Radar was not brought to a veterinarian until full rigor mortis had already set in. Full rigor takes 6 to 12 hours to develop (per the vet). That means Radar was dead for hours before anyone at Blue Collar realized it. Two independent pathologists confirmed the body had decomposed too much to determine cause of death. The reason we don't know what killed our dog is a delay entirely inside Blue Collar's control. We were notified by text in the middle of the night. Calls to Blue Collar went unreturned. The first person we actually spoke to was the emergency vet who declared Radar dead-on-arrival -- and who was concerned enough about the circumstances that she recommended the necropsy. Here is what I wish I had known: They rely heavily on subcontractors. The people you speak to when you book are not the people transporting your animal. When something goes wrong, the customer-facing employees stop responding and you are handed off to contractors who have no direct obligation to you. There is no physical location. No office to visit. Blue Collar keeps no real logs. No route log. No stop log. No welfare log. No documentation of feeding, watering, walking, or check-in times. When we asked for records of what happened during the trip, there was nothing to produce. The only route data we obtained was screenshots of the driver's Life360 app that we cobbled together ourselves. Life360 is a personal location-sharing app, not a transport logging system. From those screenshots we found stretches close to four hours with no documented welfare check on the animals on the day Radar died -- a day when temperatures exceeded 100°F. Updates were not what was promised. We were told 4 per day. Most days we got one -- sometimes a short video, sometimes less. We also suspect the crate Radar was placed in was undersized (per a written statement from the boarding kennel we had used for years) -- but with no logs, there is no way to confirm. Their communication is poor and defensive. Their main channel is a group chat in an app called GroupMe. The initial incident report we received had basic facts wrong -- the wrong age for Radar, the wrong breed, and a timeline that did not match Blue Collar's own records. It was not written by the driver on the scene -- it was written by their subcontractor route coordinator, who was on a plane at the time of the incident. It is incredibly irresponsible that the person responsible for coordinating the transport of our animals was unreachable, in the air, while the trip was in progress. When we tried to reconstruct what happened, that same route coordinator asked us: "what exactly are we in search of currently?" When we pushed back for accurate information, we were told we were chasing conspiracy theories. When we formally requested all internal communications about Radar's death, we were told there was zero written internal communication that did not happen in the customer group chat we were part of. No internal email thread. No investigation memo. No documented review. Once payment was resolved, Blue Collar employees stopped responding. They refunded us, and after that all communication from actual Blue Collar staff went silent. I tried to reach the owner on LinkedIn -- no response. Blue Collar has also disabled Recommendations on their Facebook business page so customers cannot leave reviews there. The company has changed names at least once (formerly Millennium Pet Transport) -- search carefully, older reviews may not surface under the current name. We are not the only ones. Multiple families have described the same pattern via Facebook victims' groups and Instagram/YouTube reviews: an animal in Blue Collar's care under 48 hours, animal dies, animal is not brought to a veterinarian until in full rigor mortis. In the end, this is not a professional company that should be entrusted with the care of your animal.

    Dog Days & Cat Naps

    Dog Days & Cat Naps

    (44 reviews)

    Our pup daycare/boarding facility abruptly shut down a few days before the Thanksgiving holidays…read more We had 2 trips planned in the next week! I had no idea what to do on such short notice. I contacted Dog days & Cat naps. I was surprised when the owner JP answered the phone. After a long conversation , all he had available on short notice was a 30 min drop in session with Lora. I couldn't be happier with her services. She was on time and followed what we talked about to the exact point. Because we had back to back trips I had to schedule a 3 hr in house pup- sitter. This time we had Kourtney she was always on time. She played, walked and gave Solo hugs and cuddles for their time together. Both Lora and Kourtney were great with Solo. I wouldn't hesitate to use either one for future sitting or walking. After each visit we received a report along with pics. I have glad to have found this company!!! Thanks JP and your staff!! Anthony Peters

    I've used Dog Days & Cat Naps multiple times and they are always reliable and professional in every…read moreway. My dog hates to see us leave him but when we need to be out of town, he LOVES the care he receives from their kind and loving sitters. They are fully insured and have recommended their services to several neighbors who have also been completely satisfied with using their dog sitters. It's very reassuring that your "family member" is cared for and loved when you cannot be with them.

    Kelco Services - medicaltransportation - Updated September 2026

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