My new eye doc, for whatever reason, sent me to PCLI for a glaucoma test. I saw Dr. Maraman who…read morefound no reason for me to have been sent for testing. If I ever have a need for the speciality services performed at PCLI I will go there. Everyone I interacted with was pleasant, professional and personable.

Everything was so comfortable and the staff were so kind and professional. The same for the Dr. I…read morewould recommend this place to all. The care I got was amazing. Hands off to the staff and Dr.s

Always behind in their scheduling. My eye's vision is worse after the cataract surgery....Patel…read moreupsold me on a trifocal lense that doesn't work. Horrible experience all the way around

I saw Dr Niraj Patel at Pacific Northwest Eye Associates for correction of cataracts. At that…read morefirst consultation, after the exam and the doctor's assessment, I started to ask a question when Dr Patel interrupted me saying: "I've only done about 20,000 of these. But go ahead, ask your question." As if I was offending him by having concerns. As if by asking questions I was somehow challenging his expertise, rather than acknowledging it. As if this wasn't exactly the right time and place to ask questions. A bit shocked by his dismissive comment, i initially thought I should simply leave and find a different doctor. Then I thought about the weeks I had to wait just to get this appointment, and starting that process all over again, and I swallowed my pride and simply responded, "No, never-mind." But I also knew then that I would eventually write a review in which I told prospective patients this story, in case anyone preferred not to be disregarded in this way. To be fair, I am pleased with the results of my surgery. I had researched Dr Patel and never doubted his skills. But I was offended by his manner at that initial consult and believe that patients deserve to be treated better.

I don't usually leave reviews, but I cannot say enough about how grateful I am to Aurora Lasik…read more They literally gave me my precision 20/20 eye sight! Dr. Grillo, Nicole and Team are the absolute 'best in class' for professional eye surgery with amazing results! I would do it ten times over! Thank you Aurora Lasik for taking such good care of me! So glad i can read my own review now without contacts or eye glasses!!

I didn't have LASIK due to my cornea being too thin, but instead, I underwent a different procedure…read morewhere a lens was implanted in my cornea. Unfortunately, I'm not satisfied with the results. While I can use readers for close-up vision, I still struggle to see clearly in the distance. It's frustrating that I have trouble seeing while driving on the highway and can't even read aisle signs. There seems to be no happy medium--I'll need to get glasses after all, even though I was initially told that I'd only need readers. I can't undue to his procedure or get 10k back. Type of care, quality of care and office experience was very good and all staff were warm and made me feel comfortable.

I know Dr. Dolezal is a fantastic eye doctor with a great personality. However, this office staff…read moreis a sub-par. It took well over a month to have prescriptions put into glasses, and the "manager" arbitrarily cancelled an eye appointment I made 2 months ago. No notice, no phone call, nothing. Just removed my appointment. Now the next appointment available is t until 2022. Worth driving to Olympia for actual customer service and client focused staff.

I couldn't say whether Dr Dolezal is good or not. I arrived for my 4:20 appt 7-8 mins late and the…read moredoctor would not see me. One of his staff members said they allow a 10-min grace period, however since mine was the last appt of the day, I was SOL. The next available appt was two months later. I would recommend looking elsewhere for eye care.

Appointment making was efficient and I was updated on the appointment via text in the week prior to…read morethe appointment. Check in was professional with a few forms to fill out for 2025. Called back for my appointment on time and the initial eye tests were done by an assistant to get my file updated and ready for the doctor. Assistant explained everything clearly as we proceeded and then left me in a room to wait for the doctor. Within minutes Dr. Maryam Ali came in and did my exam. She is very professional and personable. She answered my questions and I never felt rushed. In the end she was honest and told me that my eyes have not changed enough since my last check up to require a new prescription or new frames...unless I wanted them. I enjoyed my years with Dr. Burrows, but I am looking forward to my future appointments with Dr. Ali.

Great eye exam. Friendly doctor and helpers. Nice office and convenient location. Highly…read morerecommended.

Dr. Jerry Shields at Seattle Eye Care removed the cataracts (both eyes) and, for an extra charge…read more(not covered by my insurance), inserted lenses that are multifocal (instead of me having to choose between near and far). He was amazing - so kind and patient with me (I had a lot of questions!) - and - one week later my vision has already vastly improved. (It takes a couple of weeks to get the full benefit).

To say my experience was good would not even come close to the experience I had. I had not seen…read morewithout corrections since I was 4 years old. This morning when I woke up (morning after procedure) I looked across the room and saw a clock on the dresser that I could never have seen and saw the time clearly. It was so amazing I broke into tears. The staff and doctors take such good care of you. I was scared, they were calm and walked me through it. They took away my fear, gave me hope and then gave me vision. They let me see the world and for that, I will never be able to thank them enough. Exemplary care!

Everything was wonderful and everyone that works there are all SO nice. And now I can see…read moreperfectly! I recommend coming here 100 percent.

Most of my experience was good. The woman who takes care of the billing acted as though my…read moreinsurance co wasn't going to pay when they had said they would and was MOST reluctant to look it up. (I was right.) One of the techs was totally condescending when I told her I was going to run out of the drops over the weekend (absolutely essential following surgery) and told me she was sure I wasn't and I had to get very firm to get the drops I needed. I would have liked to have a team I knew and they rotate people depending on the day of your service but I felt I got good care from most of them. I liked optometrist, Dr. Coombs, very much but he went on vacation and the 2 follow-up optometrists could not or did not answer why I had a smudge in my left eye's vision which my personal optometrist answered immediately. The improved vision in my eye is phenomenol and I felt well-treated by the 2 surgeons which of course is the most important thing. I am now getting flooded with requests for feedback. I started to answer the emailed one but they started by asking for personal infx and I know, as I am a psychologist, that this is not a good way to get the best and most honest information. Since then, I have been getting calls from Nexus Health. They don't leave a message and when I called no one answered the phone. I had no idea who they were. Today I was by the phone and answered and it was Nexus Health for Pacific Cataract etc. who wanted to ask me 8 minutes of questions and of course it wasn't anonymous. She interrupted me repeatedly while I explained I had found the calls from Nexus Health disturbing since I had no way of knowing Nexus Health was associated with Pacific Laser and I thought it might be some lab test or something and I had no way to get infx from them. Ironically, my good feelings about Pacific Cataract and Laser are being diminished by their heavy-handed attempts to get "feedback" while violating my privacy.

The opthalmologist? I saw both times was beyond rude and dismissive. The Doctors who actually…read moreperformed my cataract surgery were great. The initial examining Dr. was the person who was lacking in any skill communicating with any empathy or respect. It was that same Dr. who i saw about a chalazion who sent me to a plastic surgeon to do a routine treatment for it. Just did not want to deal with it.... the opthamologist i saw mext, different clinic, expressed that in 20 years of practicing she had never seen someone sent to plastic surgery ( no insurance coverage for that,). Live and learn. Much better treatment at Clarius, no problem, done in a flash.

Dr. King and the staff were great. They answered all my questions and made the whole process very…read morecomfortable. I'm 3 days post op and already able to see better than I could with glasses or contacts. Worth every penny! Also the pre surgery massage chair is a great touch haha.

My whole experience with Dr. King and his team is nothing short of phenomenal. From setting up my…read moreconsultation mid December to my post op appointment last week, everything was amazing. Knowledgeable team every step of the way and they made me feel so welcome and genuinely happy that I decided to get the Lasik procedure. I've been telling everyone I know if they ever thought about Lasik to just set up a consultation. 16 years of contacts and glasses...I really wish I had done this sooner.

I've been going to Clarus since I moved to Olympia12 years ago. The care was decent at first (I had…read morea history of a retina condition, so they would schedule me with an ophthalmologist for my routine exams) but in recent years I noticed they make no attempt whatsoever at continuity of care, they just schedule you with a random provider. Two visits ago, they had the radio playing in the waiting room. Reception was terrible, mostly static, and I asked the receptionist to turn it off or re-tune it. She told me she "wasn't allowed" to touch the radio. So I mentioned it to the tech when she called me back. She looked at me like I was nuts, offering helpfully, "I just tune that out". Last visit, the optometrist was using a scribe, and she dictated a term to him that was unfamiliar to me. I interrupted her to ask her what it meant, and she acted annoyed and told me to " save (my) questions for later". Of course, later never came. Last week, I called and was offered an appointment over 2 months out. The only time available was 7:45 am. I appreciate they are open extended hours to accommodate more patients, but I decided to get a referral from McKenzie at Capital Eye (by the Fred Meyer in Lacey). She recommended an optometrist only group in Tumwater. I saw them this morning and the experience was 180 degrees--nice office, up to date equipment, good bedside manner etc. The only reason I give Clarus 2 stars is they do have ophthalmologists. So if you do need cataract or retina surgery or something like that, it might be a place to consider. And oh yeah, they do have nice frames and the gal who helped me pick out my last pair listened carefully to what I wanted and helped me pick out a better pair than I would have chosen for myself.

Absolutely the WORST retail service I've had in years! The…read moreVA paid for my retina scan at Clarus. The VA paid for my eye exam at Clarus. The VA was going to pay for new glasses for me presumedly at Clarus. But Frank at Clarus knows all about how it's really supposed to work with the VA and completely disregarded copies of the VA authorizations I shared with him. Again, Frank knows how it works and what the VA gave me is wrong (if he even read it which I doubt). Frank even has a piece of paper handout created there at Clarus he gave me again stating He was right and the documentation I had from the VA was wrong. Veterans under VA care are entitled to two pairs of glasses every couple of years. Maybe those are the Veterans Frank's piece of paper directions apply to. I'm a Veteran that has a disability from an eye infection I had in Vietnam some 50 years ago. Maybe, just maybe, I'm different than the Veterans Sir Frank's piece of paper might apply to. I will never, EVER again try to deal with the Clarus Eye Center.