Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

We used Puget Sounds Restoration for a water damage claim in our crawl space. They got back to us…read morequickly and was able to start and finish the job in a timely manner. Would highly recommend them.

From the owner: We specialize in doing water damage restoration and we are a small family-owned business. we are…read moreprofessional and will give great communication with are clients.

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

I've now had the opportunity to work with Artemio from Aquamess twice, most recently during a water…read moreleakage emergency. Despite the late hour, he responded promptly and came out to assess the situation, helping us get our water back up and running quickly. What stands out most is his honesty and transparency. Artemio goes above and beyond what you would expect from a standard assessment--he takes the time to clearly explain the issue and walks you through your options. Even when the work may fall outside his scope, he is willing to offer helpful recommendations and point you in the right direction. His professionalism, responsiveness, and genuine willingness to help make him someone I would confidently recommend to others in need of reliable service.

Aquamess Restoration was great to work with when I found water damage in a closet on a Sunday…read more Artemio quickly responded to my inquiry with minutes and was out to assess the damage that same afternoon. He was professional, honest, courteous and took the time to explain what work was required. He also connected me to other professionals to repair the damage. Artemio even walked me through my homeowner's insurance claim, which made this whole process so easy. I greatly appreciate the work of Artemio and Aquamess Restoration and highly recommend their services!

If you are reading this after something awful has happened to your house, you are probably…read moredesperately looking for someone to help. Go ahead, call Green State. You won't regret it, I promise. In September of 2025, we had a pipe burst in the middle of the night in the upstairs of our house. By the time we found it, it was "raining" downstairs. We had terrible, extensive damage and the damage was still actively happening as I looked for someone to call at 5am. I found Green State Restoration Monroe. They seemed to have good reviews, so I called them. They had someone at our house extremely quickly, and a full crew followed. They immediately started mitigating the damage, but that was only the beginning! We were now facing negotiations with our insurance company and extensive reconstruction. By this time, I had time to research Green State more thoroughly. We decided to go with them for the entire project. I cannot even begin to tell you the great job they did from beginning to end. Viktor, who was the first person in our house that tragic day, handled the mitigation and managed to make us feel like everything was ok. Then it was handed off to Alex, who worked with our insurance company to figure out what and how we could rebuild. Irene and her team came and took our belongings out of the house, meticulously cataloged, and had them store. Then, Jesse, our project manager, handled all of the reconstruction seamlessly. He went above and beyond on many items, including when our countertop material was delayed. He talked to me on the phone while I was at home and he was at a showroom. He knew getting the house done quickly was our top priority, and he found a countertop we liked and that was available right away, saving us a delay. We want to give a special call out to Yuriy, too, who did a lot of the actual work on our house and made everything look better than it did before our disaster. I can't recommend Green State enough. We will be using them again when we are ready to do some renovations to the house, this time without a huge flood to start off with!

Stay. Away. Green…read moreState used an unregistered contractor for unlawful electrical and plumbing work, without pulling permits or having inspections, and then incorrectly told us they weren't needed. And that's just the beginning of our problems with them. We haven't been able to use our master shower in 7 months because they caused a leak just before Thanksgiving of 2025, and they haven't fixed it. Our Christmas photos have 3 large, beautiful holes in the ceiling, above our tree. And their contractor left our jetted tub in a hazardous state, without GFCI electrical protection, and we've been told not to use it for our own safety. You can see they've been cited for multiple issues - the state provides a tool to verify contractors, here: https://secure.lni.wa.gov/verify/ Their tile installer did extremely poor-quality work. Like jagged breaks in glass accents, wandering tile cuts, edge pieces not lining up, grout in the wrong places, and lots more. The account manager and project manager reviewed his work and said it was industry standard. Literally, they looked at this big, jagged piece of glass glopped in with grout (among tons of other problems, large and small) and told me it's industry standard work and they wouldn't fix it. Not joking. It makes more sense when you hear that: - the account manager is the son of the project manager, - the project manager hired his son-in-law for the tile work, - the son-in-law had been in business less than 6 months, So, he did bad work which they defended. There are actual industry standards, and I read them, and his work definitely doesn't meet them. And then, still, the tile guy installed the underlying waterproofing incorrectly. It's incomplete, it's incorrect, and it doesn't follow manufacturer instructions. He made our shower curb flat instead of angled to drain water, so we ended up with standing water, growing mildew, on top of incomplete waterproofing. The repair they proposed, I discovered, would have been incorrect and not manufacturer approved, too. And then Green State told us we'd have to pay to fix it some of it. They say they have a workmanship warranty, but they ignored requests to warranty their work. So, to recap, they hired an inexperienced in-law who did bad work, asked us to pay to fix their bad work, then refused their warranty. Then there's the hole into our attic they made around September 2025, told us was fixed multiple times, then come to find out they hadn't, so they finally fixed it at the end of January 2026. Or that they fabricated our new countertop wrong, so there's a gap between the side splash and the wall. Or that they didn't seal it with silicone either so water can go straight back to the wall... So, like I said: Stay. Away.

Great company. We originally just wanted insulation blown over what we had, but decided after…read moreseeing the amount of dirt, old animal debris, missing insects and lack of sealing of holes and areas we would have it all removed and replaced. $$$ but so well done! I went up and checked before, during and post work and we are so pleased. We are now properly vented and have airflow, have all areas sealed, vent fans sealed correctly and enough insulation. It took only about an hour for the estimate, including the 1/2 hour the gentleman took to write it up and provide photos, work to be done and costs (in a color pamphlet!). He also reviewed what was found and what work should be done and why. We were really impressed. The actual work was scheduled week later and took 2 days (did not take an entire day each day). They were quick, clean, put up plastic barriers to protect the walls, house and floor. No leakage of any debris or old soiled insulation occurred. 10/10 would hire again. Note: they took care if the PSE rebates and were recommended by PSE.

I hired these guys to clean out attic and basement, and to seal ducts and replace insulation due to…read morerodent damage. After the work, I discovered an unusual amount of dust accumulating in my house and tracked it down to the attic intake duct not being sealed and the new blow in cellulose insulation being sucked into my air system. I removed the blow in insulation to seal it and found all the shoddy work done by the Crawl Pros crew: unsealed ducts, horribly sloppy foam spray sealing, wrapped ducts with large gaps where insulation is missing, old rat droppings not cleaned up, sand from blasting not vacuumed, bent blow in depth gauge to mislead about actual insulation depth, old insulation re-used and buried, loose staples from a failed staple gun, and damaged hardwood floor near attic entrance. Whatever you do... look elsewhere for attic or basement work