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    Kenichi Pacific

    3.6 (552 reviews)
    Updated 3 months ago

    Order Kenichi Pacific Takeout or Delivery

    Kenichi Pacific Photos

    KENICHI PACIFIC ATMOSPHERE

    What's the vibe?
    Moderate noise
    Happy hour specials
    Good for kids
    Outdoor seating

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    Chicken plate was delish
    Magda G.

    Went out for dinner with the family on our last night. The kids wanted sushi so we found this spot on Yelp. We didn't have reservations but we're sat promptly. Ordered a Sapporo on draft, but it didn't taste as I remembered so I recommend ordering from the bottle. Tapwater wasn't the best. We got the steamed edamame. The kids loved them. As for the sushi rolls, we ordered a rainbow roll, spicy tuna roll, shrimp tempura roll, and a Bushido Roll. Our favorites were the spicy tuna and the rainbow roll. I ordered the pan, seared citrus, chicken, and that was cooked to perfection along with its wok fried vegetables. My son loved the buttered noodles as well. Our server was attentive and friendly. We really enjoyed our dinner.

    Kenichi Special Roll / スペシャルロール
    Noel L.

    If you have read my reviews, you know that I like to look at: Location, Service, Food Quality/quantity, presentation and the X factor that businesses have sometimes. I love trying new places all over the world. Now for my honest review of Kenichi Pacific on the Big Island/Kona (Keauhou) Hawaii... The good, bad, and ugly! Kenichi Pacific is conveniently located in the shopping center adjacent to Longs Drugs (CVS), and the KTA Supermarket. On their door they list locations in Austin, Aspen, Dallas and Kona. The restaurant is laid out with the bar on the left and the dining room and sushi bar on the right. In front of their bar there is some outdoor seating. We opted to sit in the main dining room. The server was very nice, attentive and came immediately to take our order...we will call that the good! Now for the bad...In what world is it okay for a sushi restaurant in Hawaii, especially the big island to be "out of ahi tuna"? We ordered spicy Tuna roll along with other ahi rolls to be informed that they are completely out of tuna! Kona Hawaii is the Tuna Capital of planet earth, and poke is a Hawaiian staple, this should have been our first warning sign! We rolled with it (no pun intended), and ordered a California Roll, Tempura Roll and a specialty roll called the Shogun Roll and substituted Salmon for Ahi on that roll. The Tempura was pretty bad, it was chewy and stale. The CA roll was good at least. I'm a huge sushi fan and usually enjoy low sodium soy sauce. Did they have that? Nope! Now for the ugly. While eating the sushi I felt something moving on my legs, it's not unusual in Hawaii to have bugs, but this was the crunch that you definitely don't want in your crunchy roll, a huge cockroach on my legs. I brought it to the attention of our server, he promptly apologized and told me that the management was aware and just had the place fumigated. Unfortunately, these issues all point to a restaurant that is poorly managed. This dinner was by far the worst meal we had on Kona this trip. I'm saddened, because in years past this place was a staple here in Kona. When your restaurant is empty and other nearby places are packed that should be a warning sign. The service and location are great, but the food was iffy, and the cleanliness definitely needs improvement! I'm still hoping to find another restaurant on the island that might have Poke or Ahi tuna, luckily almost every other place I call on the Yelp top 10 does have Ahi...

    Happy Customers at Happy Hour
    Jon G.

    We came to the shopping center for the Hawaiian Culture Show (2nd Friday). We didn't expect to find this gem. We arrived for happy hour (which, amazingly, extends until 7pm). The drinks are so fresh, cold and good - we each had mai tais. The kids' chicken Karage was delicious (I tried a piece). We had several varieties of sushi rolls - rainbow, tuna and cucumber. Great prices and some of the freshest fish I've had in Hawaii. We also had the pork bun which blew my mind. I was thinking "how can a pork bun stand out - everyone makes them" but it did. I couldn't believe how delicious it was. Finally, we ordered the molten chocolate cake with ice cream (in a sushi bar!). It was insanely good and even the ice cream must be some kind of local amazing specialty. The staff is friendly, funny and kind. My only regret is that I didn't discover this until my last night in town. You should eat here!!! And, catch the music and dance show on 2nd fridays!!!

    Cheyne Z.

    I have been coming to Kenichi Pacific for 20 years , and it has always been one of my favorite places to eat in Kona. I heard the place was under new ownership, and decided to give it a try. I am so happy with the new owners and what they have done with the place. We took our friends out to eat for a going away present, there was 6 of us. Our server Savannah was very charming and did an amazing job , she was super on it , and had a great attitude. The bartender Toby was also very cool and came to check on us , and made a great Kenichi 45 cocktail for our friend, and made a delicious infused hot sake for us. It was a busy Friday night, the place was Jamming . All our food came out on time and picture perfect and tasted even better than it looked, ( which is amazing) . The owners have changed the menu , and in my view , it seems like for the better! They still have the old classics from The previous owner , like the Mac nut crusted lamb and the dynamite shrimp, but have added delicious new steak options as well. My son loved the Filet mignon so much, we ordered a second one ! Both steaks came out perfectly medium, just as we ordered it . Our shrimp and scallop risotto was excellent, and sashimi and nigiri was fresh and perfect! They still had the amazing freshly baked chocolate molten cake that we all know and love , and even wrote , " we will miss you" on the plate for our friends that are leaving. We will definitely be back soon, and highly recommend this place. The owner Chris and Jordan are super cool people and we're both there making sure everyone was taken care of . Chris does the kitchen and his wife Jordan takes care of the front of the house. Great Job Kenichi Pacific , 5 stars ! ps . The calamari was to die for!!!

    Beautifully decorated restaurant and a wonderful dessert
    Maria V.

    Everything about this lovely restaurant was amazing, my husband and I went there for our 25th wedding anniversary dinner and we're not disappointed. My husband had a selection of sushi and said that the Toro was the best he's ever had, well prepared and beautifully presented. I had the mushroom and pasta dish and was totally amazed at the taste texture and presentation. We will definitely come back to this restaurant and we thank the owners Jordan and Chris for the lovely anniversary dessert. Nothing has a aloha and feeling welcome by these beautiful people. The menu is vast come hungry! Need I mention the service was phenomenal

    Bar
    David L.

    I always look at the reviews when I am travelling to a new place. This one had some good reviews so I booked it. We had reservations but we came when they opened so no problem getting seated right away. I should of known that the place would be sub par from the sushi rolls being half off for happy hour. That was a sign. All the tourist came here for the cheaper happy hour. You don't get that price when sitting in the dinning room. That is for the bar area which all the people were waiting for as the doors opened. I went to a place like this before in Modesto and the food was sub par too. The server was really nice and explained the menu and the specials. We looked over the menu. I had seen that their duck confit was one of their specialties and I love duck. I ordered that. We got the BBQ ribs and the salmon sashimi. Duck bun, sea bass and the Agedashi tofu. My duck was dry and over cooked. I mentioned it to our server and he brought a menu back for me to get something else but I just didn't see anything. I didn't finish the duck. The duck bun was also dry. The sea bass was overcooked as well. The Agedashi tofu was ok. The salmon sashimi was not that fresh. Being on the island I expected better. TO top it all off , when we got our bill the waiter didn't even take off the duck which I had complained about. I didn't catch it till later and I was going to ask for a manager. I was pissed for it. But my wife saw that he was talking with the manager and they took off my duck from the bill. Wow this was our only bad meal of all the restaurants we went to on the Big Island. What a disappointment. I over heard some customers behind us saying that they were under a new owner so maybe that was it. Who knows. Everything was over cooked. So I would pass this place.

    Kenichi Special Roll

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    Kenichi Pacific Reviews in Other Languages

    Ask the Community - Kenichi Pacific

    When will the new menu be online?

    Aloha! The new menu has been posted to the opentable platform. We are updating each platform and will have it completed by end of week

    Does it have a happy hour?

    4:30-6pm daily. You have to sit in the designated happy hour section- first come first served. Most days, people lone up before opening.

    What time is happy hour?

    I read 4:30 to 6pm

    View All 5 Questions

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    The hubby and I had a lovely time at Huggo's celebrating our 24th wedding anniversary. They…read moresqueezed us in with an 11th hour reservation ~ I hadn't made one prior to our arrival to Kona since we landed from the mainland that afternoon and didn't want to risk missing it if we had travel hiccups. Loved how all of the staff were so welcoming, each calling us "friends" throughout our visit. They gave us a terrific table overlooking the ocean and the blazing tiki torch really added some authentic flare. The sweet live music was another bonus. The cocktails were strong. The bread basket and spreads were delicious and quickly devoured. I went for the sizzling shrimp and he opted for the hook, line and sinker catch of the day, which contributed proceeds to recovery efforts from the devastating effects of Hurricane Lala, which had passed through just about a week before our trip. All in all, a great experience and just a quick stroll from our hotel, which was so convenient given our long day of travel to the island.

    I decided to celebrate my 60th birthday by dining at Huggo's. The experience could not have been…read morebetter! The manager, Steve, was very welcoming, friendly and personable. He found me an excellent table with a perfect view of the ocean and surrounding coast. Despite being super busy, he chatted with me about cities in California that we both would be seeing soon and had family there. My server, Michelle, was also very friendly, attentive and personable. She made excellent suggestions about the menu. When it came time to bring out my birthday desert, she was very careful to keep the birthday candle lit. Then she sang happy birthday to me in a fantastic singing voice! The food quality, taste, presentation and spectacular ocean views were also outstanding! Overall, this was one of the best dining experiences I've ever had! Ohana means family, and the friendly staff at Huggo's made me feel like I was part of theirs and also made me feel like a makamaka or close friend. I will definitely be coming to visit Huggo's the next time I'm on the big island of Hawaii! Mahalo! -=Kirk Rowert

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    Service was terrible. We came in around 9:50p. It was busy, which is fine. Girls working register…read moreweren't very friendly. They gave everyone before us a number to claim their food, but not us. They said we would get a text when it was ready and it would take 45 min to an hour. Food was ordered at 10:10 We sat at a table the whole time waiting. 11:12 pm - still no food. I go to the cashier to inquire about our order. "You need a box?" No, I wanted to check on my food, it's been More than an hour. "Oh it's here." Hands me a bag. You never texted us. "We were calling your name." I was at that table waiting the whole time, you never called my name. How long has it been done? "20 minutes" Are you serious? Why didn't you text us? You said you would text. "We don't text, the system does. If it doesn't text we don't know what to tell you." This kind of service is unacceptable. My food was cold. I had a cheeseburger, the fries were rock hard. I complained. "Do you not want your food?" I waited more than an hour and no where else is open, I paid plus I tipped (I wish I didn't) I'm too nice. She gave me new fries bc I complained they were rock hard. The new fries were also shit. This is my second time here. It will be my last. Learn better customer service. Food was mediocre. Burger was gross - maybe bc it was cold. We also ordered a hamburger / Korean chicken plate: cashier got our order wrong and gave us just hamburger with gravy. So disappointed.

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    I came back a couple times because I enjoyed their fish sandwich more than I expected!…read more I needed a fish sandwich fix and they were the closest and easiest to get to from the King Kamehameha courtyard. Their sandwich comes either made with Mahi, ono, or ahi, depending on the availability. The fish sandwich was solid and the pineapple slaw was a nice touch of variety for a dive bar. Overall, chill place and wouldn't mind going back.

    I came here for lunch because I had a gift card and I can see why locals don't frequent this place…read more Very poor hospitality; the hostess was the best part and she literally only walked us to our table. Sat in the back covered area near the bathrooms. Our waitress was a middle-aged lady who didn't even greet us. First thing out of her mouth was "what are you having to drink?" Mind you there were only two other tables occupied in that seating area. What's worse was a lady dressed in casual clothes (pink shirt and denim shorts) who wore a crossbody strap that held her phone. She looked like a tourist, but then she started seating people. At one point, she grabbed a full sauce bottle from a pantry approximately one table away from us. The bottle dropped and glass shattered. The sauce even hit my ankle. LUCKILY, the glass did not. Did she say anything or ask if I was ok? Nope. Nothing. She proceeded to grab cleaning supplies and carried on. The food here was mid, which was also a bummer. Do not recommend.

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