I'm not happy with the way I've been treated here, especially after choosing them as my primary…read moredentist, my wife is also a patient as we live within walking distance. I have really good dental insurance so found it weird that the last few times I've been going I've been getting charged $70. My appointment today they handed me a $111 bill, when I asked what this was for the lady said it's for fluoride, a deep clean, and my deductible. My insurance covers 100 percent of annual teeth clean and fluoride treatment. I feel like I was being taken advantage of and now I'm convinced that they have took money off me for services that were covered by my insurance. I'll be contacting my insurance about this and taking my business elsewhere.

I previously visited this dental office, but I stopped after observing that the chair cover was not…read morechanged between patients and was merely flipped over, which raised concerns about hygiene.

Although I do not like going to the dentist, I am always pleased when I come to visit Dr. Nancy…read moreStewart. From the onset of the visit until I depart I am pleased. Each and every visit I am warmly greeted by Nora the receptionist and all of the other staff members especially Kelley. Dr. Stewart knows that I fear needles and require a lot of patience.. she goes above and beyond to ensure my comfort. Most importantly she explains everything in detail. By the way the new office located on Winn Way Is Awesome. You can tell they put a lot of thought into ensuring a beautiful relaxing place for all of their patients.

Dr Stewart is fantastic! The office staff is awesome. Everyone is very nice and welcoming. Highly…read morerecommend Dr Stewart

I stopped by Dr Amy's office with some pain in my teeth this morning. Once again, the staff was…read moreoutstanding! They told me that they would work me in and after a short wait, Dr. Amy performed an examination and pinpointed the problem. It was a very positive experience and I highly recommend Dr. Amy!

The office staff is friendly and Dr. Matthew has acceptable bedside manner. The main issue is that…read morethey do not bill correctly. My family has had multiple issues with being billed for services we did not receive. They billed for x-rays when none were performed and now going to a new dentist, our insurance is denying payment because the images were already taken. They also continue to insist that a social security number is required for insurance payment when our insurance company confirms this is not true - our new dentist had no issues with finding coverage without it. I understand insurance reimbursement amounts are not great, however, this is just wrong. Choose a different dentist for care. My family did.

Small dental practice in Decatur with free parking in the back. First time I had been here now that…read moreit is run my Dr. Levine. Truly a phenomenal experience from start to finish. Didn't have to wait long for my appointment and everyone was pleasant and professional. The dental hygienist that saw me was Lynne and she was very personable and did a great job cleaning my teeth. Barely felt a thing and was done in under an hour. Dr. Levine was also exceptional, and did a great job explaining everything. Under Dr. Levine's management they have a variety of new tools like a 3D scanner as well as other treatment options that they didn't have before. If you need a dentist in Decatur this is definitely the place I would recommend.

I recommend this dentist and all that work in this dental practice. I was referred to Decatur…read moreFamily Dental by a neighbor. The office is 300 feet from my home in Decatur. Dr. Levine is highly skilled, has all of the newest dental tools for general dentistry and is in close contact with dental specialists, which I had the unfortunate opportunity to have to use. I cracked a crowned molar that was not able to be saved. We are in the process of growing bone to hold future implant. She does it all and knows dentistry. I know because I am the kind of guy that (interviews) get into their history. She is well seasoned. Great Dentist, Great Office and Great Staff.

I agree that Dr. Jernigan is the best in every way. I feel really lucky to have been accepted as a…read morepatient. I notice that the only negatives at all in the reviews have to do with interactions with a receptionist. I've not had any bad encounters. Moreover, that would certainly not be a reason not to see an expert, conservative (yes, in the best ways), congenial, and reasonably priced dentist! I'd give more than 5 stars if I could.

I was looking for a new local dentist since my other one is across town in a bad traffic area and…read morehas changed staff. I called about seeing Dr Jernigan and mentioned that I had an emergency situation (a 3-unit bridge had detached completely) and asked if they do any kind of emergency appointments. I got a very snappy, "NO!!!" I could absolutely hear the bad attitude in the voice of the receptionist. She seems to hate her job and really needs to find another one if she reacts like that. That is a customer service job and she is the face of the location, whether audibly or visibly. I see that other reviewers on various sites have encountered that bad attitude, too, so I wasn't overreacting. On another review site, someone mentioned that the receptionist at the front desk is extremely rude and has apparently been there for 30 years. They actually went to the dental office physically and stated that they wouldn't be returning because of her attitude. While I'm sure that Dr Jernigan is a good dentist based on the glaringly positive reviews that I have seen for him on a variety of sites, his awful receptionist is driving people away from him. If a business manager reads this review, please look at various site reviews for this business and see how many people are encountering this nasty receptionist who is driving people away from the office.

My appointment was at 2:30. I was in the room by 229 and the doctor was starting on my teeth by…read more2:35. The office staff is phenomenal. Dr. Washington came in and explained the procedure and even went through step-by-step as he was performing a procedure, I had a root canal done and I can tell you I had absolutely zero pain Which is crazy. I would highly recommend this dental office for any type of advanced dental work, they are efficient very friendly and meet the patient where he is. Incredible experience. I cannot recommend this practice high enough.

I cannot express or say enough wonderful things about Dr. Washington and his team. Dr. Washington…read morewas willing to help me out in a dental crisis a year ago, took on my care, and turned a panic into me finding an amazing dental office. I recently had a root canal by him and his team and I did not feel ANY discomfort. Dr. Washington and his assistant made sure I was comfortable, and explained where we were in the process the entire time. I am so glad I found Dr. Washington, I now do not have the fear like I did in the past when going to the dentist. I highly recommend this office!!

Best dentist ever. I have been a patient for 20 years. Kind, considerate, affordable. Highly…read morerecommend! This is a family business not a corporate clone.

I've always received the best care here and the entire staff in incredibly courteous. Been going…read morehere for close to a decade now. I've never had to have anything done that wasn't necessary, which was something I had to deal with previously with other dentists. I feel Dr. Kennedy truly cares about his patients and is his a great dentist.

I love my new dentist! Dr. Crawford is very knowledgeable and conversational. I loved the ease of…read morethe appointment. I ended up having to have emergency work done and everything was laid out perfectly for me to understand.

The staff was very friendly, but my overall experience was not good. I went in with wisdom teeth…read moreproblems, and extraction was recommended. A staff member sat with me and went over my options, with pricing listed out for how much I'd be responsible for paying vs. how much insurance would pay. I chose the cheaper option. I paid what they told me my portion was. The doctor who does the wisdom teeth extraction is a third party doctor, and while the procedure was quick and easy, the after care instructions were not clearly written. I was told NOT to contact North Decatur Dentistry with questions or issues, and to instead call the doctor who performed the extraction. But the paperwork had no phone number for that doctor. Sometime later I received a bill in the mail for over double what I initially paid. When I inquired with NDD, they told me they misinterpreted my insurance coverage and that's what I owe. It was a very frustrating experience, and I don't recommend it.

Marvin Winter has been my dentist for years and has always been great. His whole team is very…read morefriendly, smart, and has extremely high integrity. The office staff is great and very responsible with billing, helping me set up appointments etc. Great communication and listening skills. I like how the office has views of trees and birds so I can focus on something during my appointment. Biophilic design :)

Nicest, Gentlest, Most Thorough Dentist I've ever visited. Dr. Winter is a superb fellow. I…read morerecommend this dental practice very highly.

I have been going here for years. I had a bad history with dentists and was pretty mental when I…read morestarted as a patient here due to past experiences. I thought I'd take a minute to review after a great appointment I had yesterday. Long is the hygienist who has cleaned my teeth all these years; he's so kind and wonderful! Yesterday, I pointed out to Dr. Schaeffer something cosmetic I didn't like about my teeth, and he took the extra time to fix it on the spot, and it made such a huge difference to me. I really appreciate these great people!

Let's just say that Francis Schafer conducted a Root Canal on the tooth behind tooth number 30 and…read moremanys years later, they find that he left roots in my mouth which caused additional infection to which I'm now being treated for. He should know better as he's a third generation dentist. There's also the possibility that I may not have needed a root canal to begin with. More like a crown was possibly needed instead. They gave me Lidocaine and I could still feel everything. It was a lot of pain but I sat through and have more work coming up. That's more pain to endure. I do not appreciate any of it and I'm shielding out more money for this. Bad Dentist and I said what I said.