I purchased my most recent Escape from KR last year and visited the service department this week for state inspection and an oil change. Unlike others on here, my experience with the service advisers has been positive. On Wednesday morning at 7am, they were friendly and welcoming. They were done with my vehicle faster than I expected. The new waiting room in the showroom building is much better than when the waiting room was down in the service building. I just wish there were a few comfortable seats away from the TV for people who prefer to read rather than watch the Today show. read more

not a good place for a first time buyers the people who work there are so rude especially the finance manager

Go to any other ford dealership in the area for service, dudes took 3 hours for an oil change. I've had more pleasant interactions with someone actively robbing me, no one in there conveys happiness, or a will to live. Dog water dealership. read more

Service department sucks.I wouldnt recommend taking a bicycle there for repairs.Customer service is horrible and the service advisors are very rude and unprofessional. read more

On my road trip from Chantilly Va to Mount Rushmore, I had a flat tire on my 2024 Mustang GT in Pennsylvania. I reached out to many shops and was lucky enough to find Kenny Ross Ford South in Pittsburg PA. When I called Kenny Ross Ford, they jumped into action within minutes of my call. Tire was order and a member went to pick it up to reduce time. Kenny Ross Fords' Keagan Elliotts team was amazing. Excellent customer service and the mechanics had tire changed faster than a NASCAR pit crew and I was on my way in a couple hours. When you see an organization perform like a well oil machine it is because of the people and management. Kenny Ross Ford South hit the bullseye. Thank you for your attention to detail, great service, and price. read more

Where to start? I will never go here again. I bought a new 2020 Ford Escape in March of 2021. When I bought the car they lost a set of keys and never put the "Escape" "SE" "AWD" or "Eco Boost" decals on the vehicle. They ordered me another key and ended up finding the one they lost so I ended up with three keys. They also ordered the decals and told me they would put them on. This was solved after months of calling them. It is 4/10/2024, my vehicle has less than 18 thousand miles on it and not only have I had to put new tires on it already but now I am getting errors coming up saying "AWD Fault Service Requested", "AWD Off", and "See Manual" I had to call Kenny Ross multiple times to even be able to talk to anyone. They are telling me I am out of my warranty and it will be $200 for them to just look at it. This place has nothing but disappointments and I wish you the best if you purchase anything from them. The GM reached out to me when you saw my review on Google and said "Hi Paul, this is John Eberlein, GM, at Kenny Ross Ford South, I saw your review, how can I help the your situation in service? Maybe trading it in might be the best course of action." They also now have my warranty start as 10/2020 when I bought it 3/21 because it was apparently a loaner with 150 miles on it. This is news to me because they never told me that. Literally every time I speak with someone there I find another issue. read more

Kenny Ross Ford South - Car Dealers Near Me - Castle Shannon, Pennsylvania

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The worst took my car to get fixed this is the body shop the person who hit me insurance chose closest to me. I had to wait to pick up my car because the person who was fixing it hit something so it had to get fixed again. Fine stuff happens. But, when I went to pick it up after the second fix I got the keys got into it my stuff from the console was everywhere all over the seats scattered in the front seat. When I opened the console all the change was stolen out of it. I went inside to show them they admitted they must of left the doors unlocked overnight and it's right next to the t station where people walk thru there. Just out of frustration I wrote a email to the management explaining both incidents zero response, zero apologies. Never again I completely aware things happen but twice and no apology is ridiculous and poor customer service. read more

Please make sure you read every finance document line by line because they will go back on their word and then say they're cutting you a deal by making it right. They also enjoy talking about their customers within their ears reach. If you have money to spend, I'd spend it somewhere else. read more

They force you into purchasing additional services (Lojack and Resistall) even if you don't want them.

Buyer beware, Kenny Ross automatically puts a Lowjack system in their cars even used ones with added charges of $2,000.00. Was able to get them to reduce by $300.00. However paid $13,000 for a used 2013 Nissan Sentra with 45k miles. Thought it was a great deal, but transmission went after only having the car 5 months, Nissan has no transmissions and due to supply chain problems can't give an estimate when one will be available.Their response was I should have bought a warranty, didn't think I would have a problem with only 45k miles. Plus didn't want to give them any more money. read more

car listed at 27,000. One hour later I got my paperwork with how much it could be monthly. they upped the price by 13,000 and acted surprised when I got up and walked away. Liars. Don't waste your time. Feel disrespected. They offered me 26500 for a 2021 Tacoma when I just received a kbb 30,000$ appraisal. read more

We drove from Ohio to buy an Infiniti FX37 that this dealership had. After a long wait and 2 salesman basically fighting over us we had the worst dealer experience ever! One of the comments as we tried to get them down on the price was they were taking it to the auction if they don't get the price. We figured it was a lie but decided we wanted the car. After sitting and waiting for over an hour we chose to leave and walked out. We were paying cash so how long could that take....at this dealer a very long time. My phone immediately started ringing....then they started texting and saying they would drive the car to us. Then they started texting insinuating we took the keys with us and we literally handed them to the finance guy that we were waiting on to pay cash. Funny they did not offer to bring the car to us when they knew we were driving all the way from Ohio when we called to get details on the car. Remember the "taking it to the auction".....they still have the car since November! They are the type that gives car dealers the bad reputation. Don't buy or deal with them. Come across sleazy and crooked, and guess what....they are! read more

Brought my vehicle into the collision center after gett hit over two months ago and since then the woman;the only women, who works in the collision center is the most unprofessional rude person I've ever met in the car business she should be fired immediately for treating the customers like trash. I would not recommend taking your vehicle anywhere near this facility read more

DO NOT , please DO NOT, buy a car from this dealership!!!! Their service department is very unreliable. Issues are not fixed , repairs not done correctly. Poor customer service !!!!!! STAY AWAY !!!! Buy a Subaru at Bowser !!!!! read more

I just purchased my first and last vehicle from them. After being pressured to buy their ridiculous add on's (LoJack and interior and exterior coatings) I was able to get the price taken off the price of the vehicle. I didn't realize the LoJack was already installed so who knows how it was hacked into the wires Plus with Fordpass it's not needed. read more

$1900 added over MSRP to every new vehicle for a lo Jack ( GPS tracking) and some fake interior, exterior coating! Buyers have No choice when buying from Kenny Ross! Shop around other dealerships that don't SCAM Customers With BS! Sales Tactic Inflated Cost to improve their bottom $. read more

These people are the worst I have ever met in my entire life. Their maintenance department has ZERO experience and they don't know how to fix minor brakes issues.You just have to pay alot of money without getting any service and they DON'T CARE about the customer. i went to maintenance department to change front rotors because the vehicle is shaking when i press a brake so i was expecting to get the correct service by changing the front rotors and make proper alignment. BUT after 3hrs waiting time they said that they changed the rear rotors. i was shocked and till now the car is in bad situation when i press a brake. This should be a simple issue with rotors and pad's alignment, and of course at the end i paid all the cost and i didn't get the correct service.I'm absolutely disgusted and Extremely disappointed. additionally They added 2700$ on top of the car listed price without informing the customer for unnecessary items, lojack and Caltex appearance.DO NOT GO TO THIS PLACE AT ALL. read more

THE ABSOLUTE WORST!! There is a reason that the other reviews of this place are also so low. This place is so terrible I think they just sit around all day and shove their thumbs up each others' @s$es. They don't call or email back when you have questions or update you when your car is in for service. Horrendous customer service... it's surprising to me that this place is still open because I will absolutely never go back there. I don't post often on Yelp but this was such a bad experience I felt the need to do so. read more

I rarely have had the displeasure of finding a car dealership that I feel the need to warn others of, and yet here I am. To preface this, I previously purchased a 2012 Ford Focus from Kenny Ross Ford South in 2011 after my Ford Mustang was totaled. At the time, the dealership was filled with friendly and knowledgeable staff who were focused on customer oriented business practices. Spoiler : They're not anymore. On 3/20/2019, I showed up per my appointment at Kenny Ross. I was assigned Benjamin (Ben) Aul. Just a quick search on Ben Aul via Google will tell you everything you need to know about him, but I'll proceed to verify it. To start, Ben actually tried to pawn us off to another salesman, but when the other person said that it wasn't their sale, Ben got aggressive and stormed off. So the we check out the truck which Ben was painfully uninformed on. The truck had a 10 speed automatic, but Ben insisted it was a 6 speed automatic, telling me that the 10 speed automatic was "shit" during the test drive and that they had a number of issues. He said similar statements about the new Mustang during our drive, a knock on Ford products - which seemed strange for a Ford dealership. To those of you buying Ford vehicles, there were no issues with the test drive, just the saleman. The CPO was frankly in bad shape. The bed was beat up, dirty, and the seats had spots of what appeared to be dried blood stains (not entirely sure, just speculating as the color seemed the same). It turns out this is because it was an Enterprise Rental, something not disclosed online. We get inside and Ben makes an offer on my 2018 Subaru WRX as "Fair" condition due to a modification (an intake filter) and flash. He told me the best they would offer is this because I had voided the warranty (not true, as that's not how warranties work). Ben was unwilling to negotiate on the trade-in and when I suggested a negotiation on the sale price he asked me where I was getting the price from, and when I explained the aforementioned issues that would need to be restored, he inverted things and insinuated I was a liar about my own car's value. Afterwards, I politely told Ben that I didn't want to waste his time any further and wished him a goodnight. He then attempted to retain copies of my personal records (License, Registration, Insurance) against my request. I had to forcibly grab my documents and leave the dealership to which Ben followed, yelling / harassing us in a rage. Now you'd think that something was just severely troubling this individual but the shocking part is that when he acted this way, nobody stopped or said anything at the dealership. Nobody. Not a sales manager. Not another employee. To me, this indicates that this is a pervasive attitude / culture at this dealership. I've decided I won't be buying another Ford because of it. Well done, Ben! read more

Imed this place about availability of car, and stated still available, then hour later I called and then it's no longer available. Should've taken car off ASAP once sold. Don't do business with, liars. read more

I usually don't whine and complain about my life's issues on social media but everyone needs to be aware of this place. I bought my car brand new from these guys about 2 years and 50000 miles ago. I went to new York to fly for a company for the summer and the car broke down 3 times. The car was out of service for a total of 5 weeks in New York. Ford reserved a rental car for those weeks and told me I was to be reimbursed for the fees totalling over $3,900 which I'm now told I will not get reimbursed for. At the end of my job in New York I picked up my car and drove it back to Pittsburgh. After being home for 2 days the check engine light comes back on. I then take it to the dealer I bought it from to have them fix the car for the 3rd time now. Luckily I was given a service loaner for the 4 days it was out of service. I go today to pick up my car and now I see this! My windshield cracked and smashed. Is this what I get for my hard earned money? Robbed, lied to now my car vandalized where does it end with these people? Think twice before going to Kenny Ross or Ford for that fact. read more

I dealt strictly with Ben Aul through e-mail. He respected that I did not want any phone calls. My dealing with Ben Aul was phenomenal. He answered my numerous e-mails professionally and courteously. He never pressured me. This is the third vehicle I purchased from Kenny Ross Ford South and my first Certified Used from Ford as well as the dealership. My 2014 Ford Escape Titanium is everything and more (literally a computer on wheels). If you are looking to purchase a car I highly recommend dealing with Ben Aul and Kenny Ross Ford South! read more

Kenny Ross Ford South - Ford Escape Titanium - Car Dealers Near Me - Castle Shannon, Pennsylvania

Great experience leasing our new car from here. Have heard bad things about service, but will keep my 5 star review until I Finnish with my first appointment. But until then I highly recommend -- and believe me, we went to 8 different car dealers before landing here. read more

For starters we'd give a NEGATIVE RATING if Google allowed. The service is UNPROFESSIONAL! I was told that if I write this review the service manager would write a bad review on MY company. The general manager then goes on to say that he has a 4.3 review so he doesn't even care if he gets a negative review. Our vehicle was taken in for service but for WEEKS we had back and forth with this place either due to them not answering the phone, not returning voicemails, screening calls (they would pick up if I called from a number I didn't normally speak with them on). We tried on several occasions to get the info from them sent over to our warranty company - who already approved repairs but just needed the details directly from this place. We have proof from the warranty company that they reached out several times to try to get our claim approved but this dealership ignored them on each occasion. I've done business with plenty other Ford dealerships and by far this is the worst one read more

I was online and found a lease deal for a F150, $2400 down $249/month. I go in the following day to Kenny Ross in Castle Shannon and get greeted, without a smile or eye contact, by ROCKY BODZER. Right off the bat, I knew this guy wasn't interested in helping me out just by his body language. Anyways, he asked me what I want and I told him I would like to lease a F150 for around $250-300 month. When he heard me say that, he gave the look as if I came from another planet! So after going back and forth, and wasting each other's time, I decided to show him the add from their website about the lease deal. He "seemed" so surprised and said he's "never seen that". So I tell him, give me this exact deal and I'm walking out this for with a new F150 lease, $2400 down $250 a month, and his response was "no way that's possible we have that on our website JUST TO GET PEOPLE IN THE DOOR" to my face!! "If you want to be around that price you're looking around $6,000 down" I pretty much laughed in his face and told him this would have been my 4th lease in the last 9 years, so this isn't my first rodeo. He just put his hands up and proceeded to walk away while saying"well that's the way it is" then I asked for the manger, which took about 10 minutes, I guess that's the amount of time it took Rocky to feed him BULL$HIT so manager can say the same crap, which he did. I just walked out and couldn't believe the crap coming out of their mouths and the fake advertising they had on their own website just "to get people in the door". Stay away from these thugs, DO NOT GO HERE. I went to SOLOMON FORD in Brownsville PA and got that deal right after I mentioned it, no going back and forth. They're the real professionals - even though it took me an hour to get there, but it was very well worth it. read more

I am giving one star because I can't give less. DON'T buy a used car with them. I wasted time trying to buy a used vehicle and they have NO respect for you. They are in Pittsburgh and I am in Houston, as I am dealing with the salesman Gary back and forth, he supposed walk in to the manager's office to present my offer and he said there was someone purchasing the car. (He lied), the car is still available but they did not want to work with me because I am out of town, ridiculous. They also do not support the thin blue line. read more

If you don't mind deception, manipulation of your deal at your expense, that you may of spent hours to negotiate it, Kenny Ross South is your one stop shop for your new vehicle ! And believe me, they don't even mind , asking you the question when you challenge the write up , well did you sign it, referring to the sales contract for your new vehicle, my case and a long story short, negotiated for hours, was promised 10,000 off on a 70,000 sale, otherwise would not made the purchase, my mistake , did not thoroughly review the contract before signing and leaving, later when my payments begin rolling in realized they were just to high, contacted Kenny Ross South, and would you believe, no one there could remember or find the supervisor that gave the 10,000 off. Anyone making or connected to a 70.000 sale well remembers all aspects of that deal, lesson learnt, trust but verify, but the other side is a lack of ethics, character,and even morality within Kenny Ross South organization, buyer beware! read more

Absolutely horrible experience. Completely lied to from the getgo ans cheated out of the opportunity to purchase the vehicle. Contacted dealership when the ad for the car was posted, and Benjamin Aul - responded first thing the next morning. He confirmed the Jeep was available and I told him I want to buy it. (I have this all in text). He said there are a few people coming in that day that we're also interested. I told him I will buy it over the phone but I just want to see pictures, I also explained that I didn't want it sold out from under me since I was first to have the opportunity. Benjamin said he understood. Then he sent 3 pictures that were barely of the car, so I asked for more pictures. He responded saying he will take better ones. Then I never heard back. So 2 hours later I asked for a manager, Jacob and Chris I believe, one of them answered the phone and said "is this about the Jeep?" I said, yes it is. He said "it's already been sold". I asked how that was possible since I was technically first and offered to buy it. He said sorry, Benjamin worked a deal with someone else in person so now you're second. I said that isn't fair and the other person should technically be second. He said he agreed but that's just the way it is. I asked for them to sell it to me and he said that would need to be approved by the GM. Then, he said he'd talk to the GM and get back to me and guess what?! HE NEVER CALLED BACK!! This is completely deceptive and underhanded. The way they handled the situation was piss poor and they took no regard for my intentions or ability to buy. They treated me like garbage and left me out to dry, even they knew they were wrong and I was 1st. Benjamin and I corispinded via text and I have the messages. This dealership sucks and I will make it my mission to share how horribly I was treated!! Looks like they don't get very good reviews. Now I can see why! read more

These guys are terrible. They charged me to topp off fluids and check my tires, etc. When I started the car to drive away the low coolant li8ght came on and they had to add fluids. They told me all 4 tires had 5/32 left the rear tires have 75,000 miles on them the front have 15,0000. They did not put a sticker saying when the next oil change is due, I have driven the car 100 miles and the change oil message just came on. I give them 1 star because it will not let me post without giving at one. I would give them a negative if I could. This is a terrible dealership read more

My experience began with purchasing a used vehicle with 22k miles. One would expect a vehicle with this low of millage to be fairly issue free but that is far from the case. The rear passenger side window goes down but doesn't come back up. There's issues with the transmission. Something is wrong with the sync call quality to the point I cant understand the person on the other end. The rear brake rotors somehow need replaced already. I reached out to the dealer within a week of purchase to voice my concerns and was told the earliest appointment available was more than 2 weeks out. I was also told there will be a $125 fee just for looking at the vehicle even though I just bought it and obviously all these issues were overlooked by them. At this point I was still trying to be reasonable and give them a chance to resolve these issues. The service manager asked to me to call him today Friday before my Monday appointment to ensure a loaner vehicle was available for me. I have spent 30 minutes and 6 calls now being transferred to invalid extensions and lines that just ring and ring. I just want the issues with this vehicle resolved and I don't think it's too much to ask to get that accomplished without all these added hurdles. read more

they asked me for $4000 to fix a bad transmission for a car that's worth maybe $8000. I'm not even half way done paying this off. I still don't know what i'm going to do. read more

NEVER Bring Your Vehicle Here For Service!! Liars + Frauds! Complete Scam! And Don't Complain Or They Will Hold Your Car Hostage! Kenny Ross South has both a service center and is also an official Geico collision center. I have had Geico for over 15 years and have been very satisfied over those years. Years ago, Kenny Ross South was top of the line and I used to highly recommend them to others. No longer the case. Not sure if management changed or if I was just lucky before. Never, ever take your vehicle here for service! Last year my wife's car was hit by another driver and the car was towed to Kenny Ross South. The repair job should have taken two weeks but took over six weeks!! 1000 excuses during this month-and-a-half period. I only got the car back after I filed a complaint with Geico and Geico's corporate came down on them. Kenny Ross would never call me, I would always have to call them. They never update you, you always have to contact them. When you call, you are given the worst customer service. They make you feel stupid or are outright disrespectful to you. Fast forward to this month. I was run off the road by a drunk driver and caused me to run into a sidewalk/curb. It bent my suspension enough that it needed to be towed into a shop. Kenny Ross South is the only Geico collision center within any kind of reasonable distance to me and I can take the T to get there without having to rent a car or take a taxi/Uber. Shame on me is all I can say. 100% shame on me. I was in a tough position, but I should have learned my lesson from the previous experience. To begin, the day it was towed in, a male employee (possibly a manager?) called me, asked me if I had a car towed in, to which I said yes, then made it a point to say, "I remember you," and that they would "be in touch." It was a 20 second phone call. Almost like a bully trying to threaten you. The next day, Kenny Ross South told me that the "tow truck driver" had "dropped the vehicle off in the wrong part of the lot" and because of that, it would be an additional day to even look at it. So, they knew the car was there, in their lot, awaiting repair, but purposely delayed repairs for days and blamed it on a tow truck driver. Repair job was suppose to take a total of 4 business days. On business day 5, I had to call them, was first hung up on, the second time went to a voicemail. No return call. On day 6, no one returned my call, so I again called on business day 7 (mind you that it's actually three days later by this point because of the weekend). They told me the parts JUST came in that morning. When I asked why on earth the repairs were not completed by now, I was condescendingly told "Well, we can't fix your car without the parts, now can we?" Today is day 12 and the work is still not completed. To top off this horrific experience, they are trying to sell me a brake job (just had them done recently) or "the vehicle will have to be towed off the lot because it will not be safe to drive". Come again?? You're telling me that a vehicle that was towed in for repairs can't be driven once repaired?! If this was the honest truth about the condition of the brakes, no mechanic on the planet would take this long to realize it. Bottom line, this place is a SCAM. Please do not make the same mistakes as I did. No morality, zero ethical business practices, horrible horrible horrible experience. And to Geico: you need to drop these guys or I'm going to start to think about dropping you for associating with this scam operation. read more

Best car purchase experience to date. They truly worked as a team and were patient with us as we had our 9 month old in tow. The negotiation process and customer service were beyond expectation. Thank you! We love our new Ford Explorer! read more

I have nothing but positive things to say about KR. I have taken both of my Explorers there for service and have always dealt with Paula. She is fantastic, friendly, and always helpful. My experience is very different than others have posted on here, though I expect most people like to complain on Yelp. I had the pleasure of also dealing with the body shop when someone rear-ended me. Again I found them accommodating, friendly and their work was impeccable. They met their promise date and I couldn't have been happier. read more

KR found me a slot on short notice and completed my oil change in a timely fashion. The new waiting room is modern and comfortable. Free WIFI and complimentary coffee and snacks. You can watch TV or surf the web on your device. read more

The Service staff at Kenny Ross Ford is very, very, Customer oriented. My 2007 Shelby Mustang GT, had a recall on the drivers side air bag. After talking with Mike the Service Manager, he assured me I could drive e car down t service stay with the vehicle while the service was preformed. With that Paula the service set up an appointment, with a rain clause. day, no rain, went to service desk, Paula remembered me and the rain clause. After a phone call to the Mechanic Danny Walsh, I was directed to drive my car to the service area. Danny was outside waiting for me. He replaced the air bag, drivers side, in no time at all, while I was able to watch. Friendly mechanic, shook my hand, Thanked me for choosing Kenny Ross. Then Assured me, if I needed any other service to contact Him, and the service Department. Great Experience, Great People, I recommend this Dealership. read more

I recently bought a used vehicle from this dealership. The service was fantastic, and the sales person was very helpful in finding me a car that suited my needs and lifestyle. My car drives beautifully, and the mechanics are knowledgeable and helpful as well! This was my first time buying a car, so I was a little nervous... But I came prepared having done my research beforehand (Car Facts, Consumer Reports, knowledge of the dealer's inventory, etc), and I felt like I was taken seriously. I really appreciate the way these guys do business. read more

Found a car I wanted online, went in to simply pick it up at list price with no extras. During test drive the car wouldnt start and needed jumped. They assured me that it was from sitting on the lot. Drove for 15 minutes with no air or radio, turned it off. Needed jumped again. No joke. This was a 2011 Fiesta. Still agreed to look into buying the car with a new battery, they agreed to send papers overnight out of state that day. The next day they asked that I come back in to look over the papers. I asked why they hadnt overnighted them they said I needed to look at them. Explained I didnt need any extended warranties. Just the discussed loan . Asked that they simply overnight them out of state to cosigner and I can talk with them about it to save time. They agree to overnight the papers. Next day papers have not arrived to cosigner. I call them to see whats up and they AGAIN ask me to come in to look over papers. I ask them why they didnt do as we agreed, they said they didnt know what I was talking about. If I hadnt called I have a sneaking suspicion they wouldnt have told me they didnt send the papers. I walked in ready to give them full price for shady car due to being desperate for a car. They still couldnt close the deal because they couldnt be bothered to send some papers overnight without the opportunity to up sell me on warranties. They lied to me 2 times and they wasted 3 days of my time I could have been dealing with another dealership. Do not go here. There are plenty of places in Pittsburgh that have the same stock for lower prices that wont jerk you around like this. Now to see how long it takes them to return the $100 "Deposit to hold the vehicle while we send your papers" that they said they have returned but still isnt in my account. Dont go here. read more

April 7, 2016 I bought a 2016 Ford Fusion from Woltz and Wind ford in Bridgeville, PA I received a letter from Ford of a recall on my car Called Kenny Ross South due to they were closer to me to see about being able to drop it off they do not do recalls on weekends I ask about a loaner just to find out from them since I did not buy the car from them they do not offer a loaner. now I found out that I have a oil leak I brought the car up to the service department on Saturday due to both the oil leak and the recall and again I was told that they do not offer a loaner or rental to call the place where I bought the car...even though it is out of my way....so what is more convent for them is to turn people away and not help them because they did not buy their car from them....WHAT A CROCK OF!!!!!!!!!!!!!!! Guess I need to contact the BBB..... read more

They do not budge on used car prices, especially if you are using some discount program such as the USAA car buying service. I did not know this. This kind of approach was not explained to me by anybody who worked there, so I thought they were intentionally not helping me on the price. When I asked a representative from USAA about this program, I was told that I could try to haggle the dealer for a better price. When I told one of the salesman here, Ben Aul, he yelled at me and called me a liar. I called to complain and the used car manager, Bill Marnich, told me "there are two sides to every story"... as if I had it coming! No customer deserves to be treated so rudely. Do not buy a car from Kenny Ross Ford South. read more