5 Stars - Trustworthy, Professional, and Woman-Friendly Auto Shop!…read more I found D&G Auto Repair thanks to the great Yelp reviews, especially from other women. My longtime mechanic had retired, and I wasn't sure where to go next until I discovered D&G Auto Repair on Yelp! In August 2025, I brought my car in for brake service (pads and rotors replacement). From the very beginning, I felt I was in good hands. Paulo, the manager, responded to my Yelp inquiry almost immediately. He was professional, kind, and attentive. He listened carefully to my concerns and explained everything in a clear, respectful way, something I truly appreciate. I felt a strong sense of trust that he genuinely cared about my car and my safety. When I arrived at the shop, Paulo was just as professional and kind in person. He made me feel confident in my choice to use to D&G Auto Repair. After I left my car, he followed up via text with an estimated bill before starting any work, which gave me peace of mind and control over the process. The shop itself is small but clearly run by expert technicians, and the waiting room is clean and comfortable, a nice bonus! I returned yesterday with a question about a noise I'd heard. Tony, one of the technicians, came out and personally walked around my car with me. He pointed out how clean it looked and even asked about repairs I had done elsewhere. He gave me a mini lesson on body repair which was surprisingly enlightening. He then gave me directions to the nearest Auto Parts store and Car Wash. That kind of extra care is rare and so appreciated. Overall, I highly recommend D&G Auto Repair, especially for women who are looking for a respectful, honest, and trustworthy place to bring their vehicles. I'll definitely be back!

They were Great. Service was awesome and the staff and the mechanics were very good. They answered…read moreall my questions and I gave me an accurate estimate for repairs.

Very good result, reasonably priced. I'd go back, but I hope I don't have to. How much to reach 85…read morecharacter?

They did an awesome job on a bumper repair on my Tesla, looks good as new. And the price was very…read morereasonable and matched the estimate

Web states 7.00am opening, shop 7.30, and then for the smallest puncture they want you to change…read moreall 4 tires, or nothing. It wasn't like this in the past, not good.

Can't tell you how appreciative I am of the kind customer service! I prepurchased tires to take…read moreadvantage of a buy-3-get-1-free deal. I bought the wrong size (likely my fault!) and they handled it quickly and with ease and kindness. Still completed the job same day, and they were so honest and the new tires were actually less expensive. Also, the complimentary Lyft service was an amazing and easy to use surprise. Would absolutely recommend Sullivan!

they're always so nice and helpful. as young women, i felt totally safe and comfy taking our car…read morehere

High quality of service done quick and ahead of schedule with great care on my family vehicle!read more

Truly the best car service! I've brought several issues here and Hratch is always knowledgeable,…read morepatient, and clear in explaining the problem and solution. As a woman it can feel intimidating dealing with car repairs but he's kind, trustworthy, and genuinely happy to help. Highly recommend!!

Great and speedy service. Extremely welcoming and honest customer service. I came in looking for a…read moresecond opinion on something and the owner was so great and helpful in explaining everything to me. I couldn't recommend this place enough.

Professionalism bar none! After going to the "other" chain guys (and regretting it a few times),…read moresomeone recommended Direct Tire in Watertown. I set up a time, I was greeted nicely (for a change) and the service provided was beyond my expectations. I even saw that they had even washed my windows and all 4 wheels before giving me my car back. It is nice to deal with someone, that appreciates their customers! Thank you Susan!

Another visit to Direct Tire after Jack Madden service failed me... I needed an oil change, brakes,…read moreand a tire rotation for a vehicle on its last legs. I explained the situation to the sales associate and they both listened and understood. I figured I was looking at between $500 and a grand all told, but they called back after the service with news that the brakes were warped but had plenty of pad so they hadn't done anything per my request. Also rather than doing the tire rotation to swap my spare for a slow leaker they just fixed the leak and didn't charge me for it. Oil change and service? Just over $100. I left a thank-you tip for the tech who comped the $40 tire fix because no matter how cheap I am on a car, labor ain't free and these guys did me a solid. So, as usual, highest marks. These guys are the finest kind.

Really trustworthy. Owner/Manager is super honest and transparent. You won't get oversold on things…read moreyou don't really need here. I hope they remain a successful business.

I've been going to Common St. Auto for 6 years now. I give Adiel and his team the highest marks…read morepossible. Absolutely outstanding customer service and the work they do (for me on a VW Golf) is first rate. I've never had a bad experience with them, they've all been excellent. He has always lived up to his forecast of how long the repair will take. One time he noted a leak in my gas tank that may have saved my life. And his prices are very reasonable. Go to Adiel with the highest confidence. Great guy and a great crew.

I came in on a Friday at 5pm after taking my car to another shop that was going to charge me…read moremultiple thousands to get work done. They people at Pleasant car care were so nice and helpful, they immediately fit me in and got my car looked at and assessed. They found several of the same things as the other shop but they were not charging their extreme prices. They created videos showing what work needed to be done and why, they had loaner cars available for me and even offered to drive me home while they worked on it. I noticed after I got the car the next day that there was a small vibration and they immediately came and got the car from my house, checked it out, and realigned the wheels at no additional cost. I will definitely be going back for all of my future car needs and highly recommend them.

on 6/4/26 took my 2011 Toyota RAV4 to this location to have it checked for a growling, knocking…read morenoise coming from the left front . when I first arrived there I was welcomed by Charley the owner and other members of the facility , everything was cordial , easy going , expressed to Charley that I don't trust mechanics, no faith and that they overcharge for all services m he started explaining to me why the charges and so on , which I don't believe anyways, but everyone deserves a chance to express and to demonstrate their words. anyways Charley told me I would be in good hands dealing with Service advisor Ed, I explained the issue I had with the SUV, they took it in , lifted it starting looking for the issues , after a few minutes Ed wanted to show me what they found that was making the noise , he told me that the left cv axle was leaguing and needed to be replaced , that most likely this was the issue of the noise , also told me and showed me that a piece of the front part of the exaust was rotten and needed replacement , I said ok let's look and see how much is gonna cost me , he started doing what the do on the computer to maximize they income , calls me tells me that the cost was gonna be around $1400, ( 776 for axle and around 700 to replace the exaust pipe , I was very surprise at the high cost, I asked him if he could do any better and of course they tell you they are barely making any money on it , well after talking for a bit he said he could give around $100 of , ok better then nothing , at a point he said to me , let me go check with the mechanic , he went and spoke to the mechanic , he came back and told that he'll be able to solder a new 8in pc on the exaust instead of replacing the whole thing , I said , it's gonna save me some money, well instead of been $700 for a new he gave me $ 536 for a patch job, which is to cut the bad piece and solder on the new piece , after talking for a few minutes I said to Ed that I had to talk to my wife and I would get back to him , I was ready to leave , here is were the pressure started , he said well you are here now , it's unsafe to drive with a bad exaust under the seat , can you call your wife and see if we can do it right now , I can start on it now and have it done by mid morning 6/5 , he just continued to pressure till I said fine al call my wife, I called my wife and agreed to have the service done , before I left I asked if it would be done by the am and he said for sure , I'll take 3-4 hours , ok great, I left. I went home and started doing some research , calling people and different auto places , on 6/5 am I went to see a very reputable exaust and muffler only location to ask about the solder job , and other research on the whole service that they were going to do , after much research I found out that I truly got ripped off on the exaust repair , cutting and soldering about 8in of pipe $ 535 WOW M a at worst 1 hour job that much money WOW , I was very ungrateful and upset all day because I allowed Charley and company to convince me that they were honest and with reasonable prices WOW never seen anything like , I believe that there hourly rate is well above $ 250 , in many cases much more the lots of dealers , they claim because the give the3 year warranty and take care of all issues and so on , well I only blame my self for falling into believing a salesman, Charley is a good salesman , I wanted to give him the opportunity , what a mistake , is the highest I ever paid for any exaust repair , incredible . Another thing Ed told me is that the battery was dying , that my front shocks were getting to the point to be replaced , that my tires need to be replaced , and so on. Anyways on 6/5 around 3 pm went to pick up the suv , paid , got in the car went to move forward and the noise that I brought the car in for was still there and even worst , went back in and said to Ed , they noise still there , he came out checked , looked and said that my left shock was the reason of the noise , GREAT , why dint he tell me that was the reason of the noise when I brought it in ? they all see. to agree that the noise was from the axle , because the boot was ripped and it leaked all the grease out , which I truly be,I eve that the axle was not causing a noise , but its done, I got screwed big money specially for a patch job that should not have costed more the $200 , good thing I dint agree to have the shocks replaced , and the battery. After I picked up the I was pissed sitting in the car thinking how bad I got ripped off , my fault , my fault my fault , I should know better , never never trust someone that tells you trust me , there is no loyalty to people the only loyalty is to money .. After I left them , I went to Toyota to have the battery checked , and guess what , they told me the battery was perfect , in excellent condition , good thing I dint have them replace it as Ed wanted to. I will never go to this place again , or record to anyone unless is my enemy.

I recommend Tony's Auto Shop to everyone! I have been going there for years because he's, fast,…read morefair priced and very trustworthy. As I woman, I have been taken advantage of by dealerships and other mechanics.... But not Tony. For example, if I need an oil change - he gives me an oil change and doesn't try to upsell anything. He's helped us with new tires, inspection stickers, a new alternator, weird noises, etc and is just so nice and running his business in a very trustworthy way. I can't recommend him enough!

We were on a road trip to MA when the check engine light suddenly came on in our car. The abs break…read moresymbol also lite up! Ohhhhh, the panic and paranoia that ensued after! On a Saturday morning, we went looking for a few mechanics which were recommended to us. To our surprise, they were all closed on Saturday, and we were told to come back on Monday. We couldn't wait until Monday, so what did we do? We did a Yelp search, of course! Yelp to the rescue!!! The #1 business to appear after our Yelp search was Tony's Auto Service....they have a 4.8 Star Rating! Come on now, an auto service establishment with such a high rating?!?! The New Yorker in us were very skeptical! But we were in a bind, and time was ticking away, so off to Tony's Auto Service we went....it was only 5 minutes away! Yay! So we get to Tony's, and we're told that they're very busy and they can't look at our car right away, as there were two customers ahead of us. They said to leave the car and to call back in 2 hrs. We very cautiously left the car, and went to walk around town and have breakfast. In exactly 2 hrs, Tony called us and said our car was ready! He said come back and we'll discuss what the problem with the car is. We braced ourselves for what it would cost to repair the car. We also braced ourselves for the possible song and dance about what the problem was. Well....imagine our surprise when Tony told us that the problem is NOT an emergency, and didn't need to be taken care of right away. He told us exactly what was wrong, how much the parts would cost, and how much it would cost to get fixed. He gave us the ok to drive back to NY, and advised us to see our own mechanic whenever we got home. What?!?! As out-of-towners, we're not going to get ripped off?!?! Not only did we NOT get ripped off, Tony said there is NO CHARGE for the diagnosics! Now THAT is definitely 5 Star worthy!! We appreciate Tony's honestly and kindness so much. What a nice surprise. There really are honest mechanics still around! Thanks so much! Needless to say, we highly recommend Tony's Auto Service and recommended it to our local relatives. Business cards were taken and handed out!

Great service and very reasonably priced. Dropped my car off for an alternator replacement and they…read morefixed it same day. Even replaced the belt for free.

Amazing service. They fixed my car in less than three hours. Freddy was great and gave me an…read moreexcellent price. They're open on Sundays so I would highly recommend if you're ever in a bind.