If you need muffler or exhaust work, I HIGHLY recommend Ritzman Muffler on Cleveland Massillon Rd…read more The owner is extremely nice, honest, and helpful. He took the time to evaluate my car AND show me what needed to be done. He went above and beyond to help me find the parts I needed. I needed gaskets for my exhaust. I left the shop after the diagnostic in search of the parts. Took the parts back the same day and my car was on the rack within 30 mins. The repair took about another 30 mins. Pricing? REASONABLE and AFFORDABLE! I had to ask him twice for the price bc I couldn't believe it. Car came off the rack acting brand new. They have earned a lifetime customer. Word of mouth is so important, and I have nothing but positive things to say about my experience. Check them out!

Dealer wanted to replace muffler and tailpipe for nearly $1,500. Ritzman cut the rusted coupler,…read morewelded a new sleeve for $60!!

Great place. Their hours are unpredictable, but that's about the only negative. I took a car here…read morefor a second opinion. I had been told by another auto center that I needed a new part that cost $13, however, to replace the part, they said they had to remove the engine to get to it. Estimate was $1000. It was an oil drain plug. I was skeptical, so I went to Diefendorff for a second opinion. Diefendorff called about 2 hours later saying it was fixed and the grand total was $25. Small oil leak is no longer and it didn't cost $1000. Wish I had just gone to Diefendorff first.

WOW! What a great experience with a repair of "someone else's mistake"... Stupid lugnut…read more... Not only did they get me in right away, they did a superb and (least cost effective) job!! I then took. my car back to get my (NEW) tires installed - the SAME day! :) Who does that ? Thank you so much, Cliff & Kim - for a wonderful first time experience with your Auto Repair shop. Not only is your staff professional and kind - but very courteous!

They look at my Mustang and let me know what is wrong and needs fixing and the write the complete…read moreprice of the work that needs done. I always take my car there, friendly and knowledgeable gentlemen that work there.

I have trusted, depended and received excellent service from these men for years. When I have any…read morekind of a vehicle problem; they are my first call because I know I will receive honest answers and fair pricing. They work to accommodate scheduling needs to the best of their ability. True customer service and caring is alive and well with this family owned business. I recommend them highly. Mary Dyke, Norton, Ohio

I have been bringing my car here for years, Jim and Nat are great, They listen to you, very…read morefriendly.. they are very reasonable on prices. I would recommend taking your car here. They have never steered (little pun ) me wrong yet.

I take my vehicles to Copley Car Care for everything from oil changes to major repairs. They are…read morealways friendly and charge fair prices for their work. Highly recommend!

I had no heat in my car.. called R&R they got my car in quick and found out my heating core went…read more They were fast and had my car back on the road in no time I would definitely recommend them to anyone who needs repairs. They are friendly and talk to there customers. Great job

This is my "go to" shop for all our auto repairs and vehicle maintenance. We were lucky to find…read morethis place several years back. The owner, Dave, is an honest, hard working guy. He and his crew are reliable, fairly priced and personable. You are greeted by Mark or Dave when calling or stopping in. Whether you need a simple oil change or a full overhaul, this is the place for you.

Reliable, easy to make an appointment, nice area, friendly, helpful Great value. Great mechanicread more

"Caveat Emptor" Went to Fix-It with Fred for a needed oil change and the air conditioner was…read moreblowing warm air. Dropped the car off told them the problems and mentioned, when braking, the car pulled a little to the left. Later they called with a diagnostic fee which seemed a little high but wanted it fixed. Someone called back the next day told me they had changed the oil and recharged the air conditioning and found leaks at both Schrader valves which they replaced (part of the diagnostic fee I imagine) and I needed $2000 worth of brake work, (front pads and rotors, rear shoes and drums, front calipers, BG brake system service). My response was, "that is a third of what the car was worth, put it back together and the car will be picked up. A total of $2875.81 of work and parts were declined by me. " Just to be on the safe side, two weeks later the same vehicle was taken to another auto repair shop to have the brakes checked, their receipt says "Inspect brakes, approximately 50% -OK". The brakes are working fine. There is probably a large gap as to what is needed for vehicle repairs and what the manufacturers suggests and how much money you have.

One of the worst mechanic shops in the Akron Area. Spent over $3000 to solve and engine issue and…read morethe issue still exists, and they made up the excuse it was something else. They will cheat you out if your money. Dont Go!

Although I was without my suv for 2-1/2 days, all was good; due to the nature of the repair I had…read moreto get an echeck but failed, went back and one of the mechanics drove my car with me on the expressway so my vehicle could cycle and came back and I passed the e-check! This was wonderful that they helped me out so much!