Kent E McArdle, DDS

As a paying customer and someone that paid, I feel like people should be treated with more respect…read morethan dignity, even if they're in Pain or even if they don't have insurance or if they don't have the means to pay for all their stuff

After an unfortunate event between my Boston Terrier puppy and my husband's dentures left him…read moretoothless, I made an appointment with Aspen dental. I was almost sick with worry over what it was going to cost us. When we got there, there was no waiting, they got us right in. They were very courteous and professional, and they had dentures that we could afford. They in no way made us feel bad that we couldn't afford something better. Everyone was so nice. Probably for the first time ever I left a dental office feeling good about the appointment. Best of all in the very near future, my husband will have his smile back.

See all

Aspen Dental - Omaha, NE

2.3(37 reviews)

7.5 mi

This review is specific to the Aspen Dental Clinic at ~ 72 and Dodge in Omaha, Ne. I had to make a…read moredecision about partial dental plates or full dentures. I have pretty darn good insurance. The staff is excellent. They are friendly and extremely professional. I had 23 extractions and temporary dentures within a couple hours. Here it is 5 months later and I am looking forward to the permanent dentures. The initial dentures have only required reline, but that is healing taking place. If you need dentures, there is no better place in Omaha.

I had X-rays taken here, and they tried to overcharge me, so I decided to go somewhere else. When I…read moreasked them to send my X-rays to the new dentist, they refused. Very unprofessional and frustrating experience. I would strongly recommend staying away and choosing another dentist.

See all

Aspen Dental - Papillion, NE

3.7(7 reviews)

7.8 mi

Care was good but I waited a long time. My appointment was at 10am then was changed to 1030 and…read morestill waited till 1145, seen Dr for 5 minutes, waited some more then went to billing. I have 100% coverage by they wanted me to pay up front. Don't understand!

They will send a bill after the fact that does not even closely resemble what you were told to get…read morescheduled. I was told to pay full price up front to get service, no problem. I paid and had the work done. A month or so later, I received a bill from them for double what I already paid. Now they sent me to collections for a simple procedure that was already paid upfront. If they had told me it would be $1500 to get a tooth extracted with insurance, I would have told them to eat a bowl of sausages. Good luck, maybe you will have a better experience. I will not come here or recommend this business.

See all

Aspen Dental - Omaha, NE - Oak View

1.6(23 reviews)

12.6 mi•West Omaha

If YOU! are looking for Great Dentist, Go to Aspen Dental (Oakview Mall) and ask for Dr. K!…read moreHe is ABSOLUTELY Fantastic! I am the BIGGEST BABY!! when it comes to having any kind of dental work done! 1. I Don't! Numb well. 2. I never trusted a Dentist before. 3. Most dentist I have gone to before, i felt ONLY! cared about the money. NOT ASPEN DENTAL (Oakview Mall)! Dr. K and ALL his staff are wonderful! From my experience here, Dr. Ks main concern was ME!! (Always me first)!! They worked with my Insurance. All my work was either Pre-approved or Approved before any work was started, and I Always knew what my payment was. I Recommend ASPEN DENTAL (Oakview Mall) Dr. K!!

Dont go this place. Unexpected charges. I came for regular cleaning. I was charged around 700. I…read morewas very surprised. I was even more surprised when explanation of benefits came. Overthere charges was around 200. When I came and ask for explanation, they told me this never happened.

See all

Aspen Dental - Lincoln, NE

1.6(26 reviews)

48.5 mi

I have reached out to the billing department THREE TIMES, and each time have been told "you signed…read morethe paper saying you would be responsible for what insurance doesn't cover". So reaching out to billing is useless!

I do not recommend!, went in to discuss upper denture replacements, After X-rays I was informed a…read morelower tooth was infected, (I had no discomfort) and that it needed needed to be pulled and an implant put in. $6300. Went elsewhere for 2nd opinion, had my Denture made, no problem, no infection or need for any service on tooth Aspen wanted to pull.

See all

Aspen Dental

1.8(8 reviews)

52.8 mi

Do not go here! I should have read the reviews before I scheduled an appointment. They were quick…read moreto see me, but did not inform me that they would not be able to give me a cleaning until 7 months later! The staff was friendly and did to a full set of x-rays. I went ahead and scheduled my cleaning for 7 months later, which seems insane. My biggest issue is that the Aspen Dental billing department billed the wrong PO Box for my insurance provider, so my claim was denied. After many phone calls and investigation on my part I discovered what had gone wrong. The various customer service reps I spoke with from Aspen Dental were not that helpful and seemed unable to accept that they had billed the wrong PO Box, which is why my claim was "denied". When I went to my insurance provider's website they didn't show that a claim had even been submitted (because Aspen Dental didn't properly submit the claim). I went ahead and paid what I was charged because I was worried that my bill was going to be submitted to a collections agency, since it was taking so long to resolve this issue. Literally a week later Aspen Dental finally submitted my bill to the right PO Box and my insurance company paid the amount due. I patiently waited to see if I would be issued a refund. Now almost 2 months later I had the motivation to reach out to Aspen Dental again to see if I was going to get a refund. The helpful customer service agent infomend me that they had issued me a credit on my next service. I asked for a refund instead and luckily he seems to be able to do that without issue. We'll see if the refund shows up or not. I can not handle having to call them again! I've spent probably 5+ hours on the phone with this company trying to resolve their mistake. I have scheduled my cleaning at a different dentist office and will not be going back to Aspen Dental.

I agree with every single one of these reviews. I wish I would have read them before I went. I…read moredidn't think I needed to tell them I need a cleaning because they knew I hadn't seen a dentist for over 6 months but when I went, they did X-Rays which I was confused about because I just did X-Rays 6 months ago and a dentist told me it should be once every 5 years. They never asked about my past dental history or told me what they're doing at all. The X-Ray was extremely painful and I started gagging and the lady had to ask someone else to come help. Then I got lead into a different room with someone else I didn't know and they still didn't tell me what's going on. Lastly, they told me little to no information about why I needed a $900 appointment so I said no and went to a different dentist immediately. How are they still in business??

See all

Aesthetic Family Dentistry

3.0(4 reviews)

11.6 mi•West Omaha

Excellent dental care! The staff here is phenomenal. Everyone takes the time to listen to your…read moreneeds and they are all very responsive in providing care. I've had minor emergent issues resolved nearly immediately on multiple occasions. Most importantly, the team truly cares about you as a patent and establishes a long-term care relationship with you. Gentle care during cleanings and procedures as well. This office sets the bar for dental care in Omaha!

Very Shady practice go down the street to Hillsbourough or Aspen. Make sure to review your bills…read morecarefully especially if you hit your plan limit under my Metlife plan the client of a preferred provider is still to be given the MetLife rate NOT the higher Dentist thinks he deserves rate. They have been billing me for two years for this additional billing... getting real old probably going to have to turn loose a lawyer friend.