I shipped a car I bought online to my home in Dallas. Nick explained the entire process and made me…read morefeel comfortable with shipping my car. He always answered when I called and my car arrived a day early which was nice. If you are looking for a great car shipping company, call these guys!

From the owner: Vehicle Transport Services was started back in 2013 to create a better vehicle transport…read moreexperience. Our goal is to provide the best vehicle transport experience from the initial quote to the delivery of your vehicle. We continue to meet and exceed our mission each and every day to help for our customers and the industry as a whole.

DOUBLE BROKER ALERT…read more Rate did not match what customer actually had a contract with them. We verified directly with the customer at the pickup. The Car Carriage LLC refused to fix the issue and instead threatened us with negative if we didn't pick up the car, or pay $300 to avoid it. Unprofessional, dishonest, and a waste of time. Carriers beware--high risk of scam and double brokerage.

The only thing that made James respond today was upon reading recent negative reviews. We booked…read morewith James weeks ago to ensure timeliness and proper communication. As prior reviews mention, the communication upfront was consistent - anytime we called, he answered or called back within 30 minutes. We were given a window, as any standard company does. On the first day of the window I waited about mid day to call and asked if there were any updates I was told "I was just looking at that... let me pull it up here... no driver has picked up yet but I do have a driver that reached out earlier that was interested in picking it up so once that is confirmed I'll call within a few hours out." The next day, on 06/05, I asked again at midday for any updates. James stated, "No updates... if you haven't heard from me, that means I don't have anything for you quite yet... You do know it's a window, right?" I responded yes, of course, that's why I'm just calling for an update, in which he states not to worry, he'll make sure that the car gets picked up by tomorrow, 06/06. I responded with no worries and clarified if he is available to call, given that it is Saturday, as I understand weekends are usually non-business hours/workdays. He responded "Oh yes, I'm available! It's only me here all day, every day, so I am available." Today, 06/06, I called midday again; no answer, so I left a voicemail to clarify whether the window is to close and, if a driver doesn't pick up, how we should proceed from here. We then used the "chat blog" option on their site, where the automated system or a third-party team said they would escalate the situation. We gave it time because we understand it's a busy season and we were still in our window however it is now 6pm in which he called us because of reviews and stated in a very agitated tone "I canceled your driver! They were an hour away (mind you, we were told that we would be notified when a driver picks up a few hours prior) you should think again before posting a negative review and wait for the window to close! I'm the only one here... sitting here on my day off... does your doctor have a day off?! Do you have a day off?! (Again, I politely asked if he is available today because I'm very aware that Saturdays are usually non-business days. Overall, everything was fine until it wasn't. We were patient, consistent in our communication, and understanding, and received no further communication until reviews were posted, at which point we received an immediate phone call.

Super unprofessional drivers that can't seem to bring your car to the correct area. I would not…read morerecommend this place.

I wanted to post a quick update to my review. While my observations and opinions of the driver…read moreremain the same, I would like to say that I believe this company as a whole cares about its customers. I was recently contacted by Chris at USA Auto Shipping in regards to my review. He was interested to talk about my experience and see what he could do to make it better. After our conversation and a little back and forth, I was offered a partial refund for the trouble with the driver. I truly believe my concerns were heard and efforts will be made to not use this driver if at all possible. Thank you for hearing me out and giving me the opportunity to help you understand me as a customer! I would definitely use this company in the future!!

I came across this business on Yelp searching for auto transport from Texas to Virginia. I spoke…read morewith Amy who informed me of pricing and set up my reservation, within 3 days my car was picked up from my apartment. The driver was very professional with loading my vehicle and kept me up to date once he was in my area which was only another 3 days. I am most impressed with the speed of the service and communication, I would highly recommend HLL for any auto transport!.

Shipped my car from Dallas to Seattle. The pricing is very reasonable and the car was picked up…read moreand delivered as promised.

Deciding on a company to help ship a car in an enclosed container from Austin to Houston was scary,…read morebut I'm so glad I chose Number 1 Auto Transport to do the job! While not the cheapest option out there, their team was reliable and professional-- and that made the experience so much better. It started with a phone call for details (shipping origin, delivery location, type of car, etc.), and we could tell James knew what he was doing and cared that his team did a good job. There was a 3 day delivery window, and I got a call from the transport driver updating me that the car had been picked up the first day of that window. And then the car was delivered in less than 4 hours! There's an inspection before and after delivery, and the car was unscathed-- hooray! I'm really happy with their team and service :D They accept cash or credit card (for $50 extra). If you're looking for help moving your car to another city, check them out-- I'm definitely going to give them a call next time I need a transport team!

I highly recommend Number One Auto Transport. This is the third time I've shipped a car, and if…read moreyou've done this before, you know you'll get a lot of bids. The difference this time was that it was my son's brand-new car, and I was very concerned. I wanted an enclosed trailer. Initially, I received a lot of quotes, and Number One Auto Transport was one of those brokers. In the past, I've received quotes, executed shipments, and things didn't go as expected. However, Rob, who I booked with at Number One, did everything he said he would. I was a little apprehensive because it was my son's car, and I had convinced him to fly home and let me ship it for safety reasons. The car was picked up on time and delivered two days earlier than promised. One thing I really appreciate about Number One Transport is their attention to detail. I wanted to double-check, recheck, and triple-check everything, and they accommodated every single request. If you want peace of mind, I highly recommend Number One Auto Transport. They do what they say they're going to do, and that's the most important thing!

This company is awful. I would highly recommend not using them. TPS rips customers off,…read moreovercharges, & treats them poorly. Plus they add fees for brokering deals with shipping companies they hire. TPS is in the middle and TPS doEA not actually do the shipPing. TPS uses Central Dispatch to contract drivers to handle jobs and then TPS adds a large fee. TPS does nothing to earn that fee. Paying them is a complete waste. You can hire a transport company directly in central dispatch.com. Paying a fee would be ok, if they were any good. but they aren't. Highly recommend staying away from them!

I am pretty convinced that these positive reviews were written by friends and family of the owners…read more I have had nothing but a bad experience and it continues to be so as am still waiting on my car, calling Bobby and Dave repeatedly with no answer or call back for days now. I want to be clear I believed I was hiring Allied Moving, I dropped it at an Allied lot, with an Allied employee. It was not until I was on the road to my new home cross country (I was two states away at the time) and payment was demanded that I was told this was third party. So I had no choice in the matter. I dropped it on June 30th and had a 7 to 10 day window of drop off. It is now July 16th. On July 14th my husband called to see what the situation was and when to expect the delivery. He was told by Dave that "no one wants to pick up your car" which was confusing at the time as they are an AUTO TRANSPORT COMPANY, but a statement that now seems pretty clear as they don't pay out people who transport for them, based on reviews I have now seen. I have resorted to calling Allied and having them ATTEMPT to get a hold of these two as I have paid in full, have no idea where my car is, if it has even moved locations, if it is still even known where it is or when, if ever, it will get here. Right at this moment it seems like my car has been stolen and I have been duped out of quite a lot of money, much more than other companies were charging. My advice so far is STAY AWAY FROM THIS COMPANY, that is if you care at all about receiving your car or even knowing where it is. So to reiterate: Dropped my car at an Allied lot on June 30th, paid in full, was given a 7-10 day window of delivery, it is July 16th and still no car. Called Bobby and Dave MULTIPLE times with no response or call back. Should this change I would be happy to update this review, however I am not exactly optimistic at this moment and will be looking into legal recourse should this continue.

The initial experience scheduling my move was very pleasant and reassuring, which gave me…read moreconfidence moving forward with the company. Unfortunately, after booking, communication became inconsistent and customer service was very frustrating to deal with. I was told different information depending on who I spoke with, and it became difficult getting clear answers regarding pricing and logistics. Better communication and consistency would make a huge difference in the overall customer experience. Would HIGHLY RECOMMEND NOT TO USE THIS COMPANY.

I cannot believe I fell for this scam!!!!!!!! These people screwed me over ROYALLY!!!! They…read morepromised me one thing on the phone and did not deliver the day they promised!!!! DO NOT USE THEM!!! Please. I'm sitting here crying because they screwed me over and took hundreds of dollars from me!!!!!

I had a great experience with this auto shipping company. This was our first time using this…read moreservice, we moved from California to Texas this week and had our Audi rs3 shipped to our new address. We booked our reservation 2 weeks in advance, didn't hear from montway until the week before with a possible driver. We ended up getting our car picked up a few days earlier then the initial pick up date, it worked out for us in the end. We met our driver, Rinat, in a parking lot near our house and he loaded our car. It was supposed to take 7 days for delivery but since his truck needed work we got our car on the 8th day. Rinat was wonderful to work with, very commutative and took great care of our car. Rinat works for kwik trans inc. We will definitely use montway again!

The booking process is fairly straightforward and their chat / email communication is good…read more However, that's where it ends. The communication with the drivers is terrible. It's bad enough that they give you a 5 day window to pick your vehicle up because who doesn't love having their schedule in limbo for 5 days, but why bother giving you the driver information when the drivers don't even respond to your inquiries. They need to improve this process. I have used them twice now on long-haul jobs. This will definitely be my last time using them. I would not recommend this business.