The staff are always very kind. Dr. Malholtra takes the time to explain procedures and make me at ease. He's the best! They explain costs to me before procedures. The hours are flexible. The office is clean, and although they're busy, they work fast. read more

I had to have a procedure and it wasn't pleasant. Doctor Cong and his assistant Jaslin were so kind. Jaslin rubbed my shoulder because she could tell I was hurting. The doctor kept asking if I was ok? He has the best bedside manner. Every employee I talk to is so nice and respectful at this location. You will be in good hands. 2/6/24 read more

Kern Dental Specialties - Endodontists Near Me - Bakersfield, California

Hands down worst Dental experience. Went for a root canal.(Still hurt) had to go to another dentist office to get it done correctly. Paid $675 out of pocket my insurance was going to cover the rest as the dental office checked with my insurance. Received a $980 bill over 2 years later that they made a billing issue. They can't even send a bill on time now I'm left paying for it because my insurance can't cover a bill that's over 1 year. read more

Dr. Wood did my tooth extractions and I couldn't have asked for a better experience. It's rare to find a doctor that listens to your concerns and explains the process clearly. I highly recommend Dr. Wood. The office staff is also great. read more

So it's been 3 days since I got my wisdom teeth removed, and I'm so scared to get dry socket I've been seeing it all over TikTok and no one ever mentioned to me about dry socket, and I'm so scared. If anyone has tips for dry socket I would appreciate, I'm like freaking out! Kern dental if you see this please contact me I'm scared, thank you in advance Also I'm still in so much pain like if it was day 1. read more

My experience was bad at Kern Dental Specialties. Dr. Vo seems like a caring dentist & maybe he is with most patients but he didn't tell me the truth and that is not okay. I wish I had never gone here because I didn't get appropriate dental care. I would not recommend, but the place is usually packed with people so I know there must not be a lot of choices in Bakersfield. If you have a choice, go somewhere else or see a different dentist. read more

Update on the mediocre treatment this typical greedy dentist provided on my parent. We went to another specialist and they stated they did work on a tooth that was already too far gone. That dentist office just pulled the tooth. This one just claimed it was savable to make a buck. Go F yourselves . Typical businesses. Money over honesty. read more

We drove to Bakersfield from the central coast for a consult. My husband had a 2:00 appointment, but we had to wait 1 hour and 20 minutes. Very unprofessional. read more

Office staff was very informative, Dr. Wood explained everything in detail. He extracted the teeth painless

DO NOT COME HERE. Like many others, I was there over 2 hrs just to have a 10 min consultation. They're obviously overbooking on purpose to maximize their profits at the expense of patients. They're not putting that money back into the facility because most of their equipment is ancient. The whole place is hot and smells of stale air and butt. read more

Dr Wood and his staff were amazing! Very short wait time for an appointment. Consultation and surgery to remove my daughter's wisdom teeth in the same week. Previously used a different oral surgeon for my oldest daughter's wisdom teeth removal and it was a nightmare! Dr Wood and his staff were very caring and took great care of Braylin! read more

Dr. Vo and his assistant is the best! Very thorough, compassionate, new transplant in Bakersfield. I am fortunate that my dds referred here. read more

Kern Dental Specialties - Endodontists Near Me - Bakersfield, California

Came here to do surgery on a broken root canal I had. I didn't feel pain during the procedure or after. They were honest and did great work. I would definitely recommend. read more

ZERO STARS IF I COULD. This place is horrible, got referred by another horrible dentistry place (which i will never go again). I took my son for a consultation for 12pm, we arrived at 11:30am so i could get his forms filled out. We were there at 12:30pm and only one person in the waiting room so we finally told the receptionist we were leaving. She asked us if we want to reschedule. That was a dumb question, if you have to wait that long for a consultation then we already know how that place operates. read more

They caught some minor dental surgery needed when preparing for a root canal, and performed it a week later. Good care, and I'm thankful that they caught the problem! The office was quiet and orderly, it was a good experience overall. read more

a root canal on front upper teeth is difficult to avoid pain. for me this dental facility was well equipped to handle me. i have praise only and am very greatful for the doctors craft and appreciated the office managers help and other staff were professional over all a delight to give them 5 stars performance review. read more

I don't doubt the ability of the endo that did my work but attitude goes a long way. I don't know if it was the assistant that blew my call out of proportion but all I remember saying was "I would like to be seen because it has been over a week and my gums are still sore, especially when I brush my teeth" when I called for an appointment. I go in and the doctor comes inside and starts telling me "YOU NEED TO CALM DOWN! YOU NEED TO CALM DOWN!" I was very baffled because all I was doing was patiently waiting for him so I don't understand why he was reacting that way. I didn't know that it was a crime to be concerned about your recovery after having extensive work ‍ read more

This was not my first visit and OK care. Kept me waiting almost an hour. I wonder if I had not said anything I still be waiting. I choose to wear a mask but was ostracized by the people in the waiting room for wearing a mask. I felt the doctor talked to me like I was dumb & he was doing me a favor. He tested my tooth with pressure and cold but no pain. I have a fistula behind my molar with needs attention. But did not explain why I needed a root canal. I asked is it because it would get an infection. "Yeah it's infected now". I did not feel comfortable- never returned. However, I was billed. read more

My daughter had an abscess tooth and her primary doctor could not get it pulled until 2 weeks later, after calling 12 different dental office in Kern County, Kern Dental got her in that day with an emergency referral from our insurance and was able to pull the tooth that day. My daughter was in extreme pain to the point she had been vomiting for the last 24 hours. The staff and surgeon were great with her and our primary recommended that she have a bone graph and implant put in costing me over 5K, he said none of that was necessary considering her age and wisdom teeth already growing in. So thankful for Kern Dental Specialties, would highly recommend them. I even tried to make them her primary but they are not a primary facility. read more

WE NEED A ZERO STARS!!!! They have HORRIBLE service. DO NOT GO there unless you absolutely have to cause no one else will see you or unless you don't care how you are treated you will fit in perfectly! , Front staff is Rude, The ladies that work here in the front are very disrespectful and very rude, uncaring and speaks to patients as if they are trash on the bottom of their shoe! Little do they forget if we patients didn't go there they wouldn't have a job! Front staff will belittle you and when they make a mistake they love to blame the patient! Save your money, ask for a different dental specialist to go to! read more

Friendliest office i have been too. From the ladies to the front to everyone in the back and the dentist. They can be slammed packed and i still have not waited long at all. Very helpful and answer all questions as needed. Procedure was done fast and great. read more

I've been to this practice on two separate occasions for root canals... Different teeth... two different practitioners First time was either in 2013 or 2014 and then had a root canal done recently. Both of the Endo's were absolutely fabulous. They were kind they made sure I was medicated sufficiently. The experience I had in 2013 was pretty rough because I was commuting from Southern California to Bakersfield when I didn't live here and found myself an extreme pain on the way home... The block had worn off, of course, and I really turned down pain medication because normally I can handle it, but this was really rough and they took care of it and I was able to get my prescription picked up when I got home. they did such a nice job in terms of work and all-around care for the front office and the folks in the back that I returned for this procedure that I had today. Different doctor, younger guy real knowledgeable really great at explaining things staff in the back part of the office. Also, fabulous it's never changed. It's always been top-notch... The problem rest with the front office people and I'm sure it doesn't happen all the time... But I'm in a different place in my life and my needs are different... I'm in my 70s. I've had multiple medical issues in the last 18 months I live on my own. I have no children who live close by so I have to take care of all of my own problems and needs on my own... I always explain this upfront and it's not for a sympathy deal. Rather it's for the purpose of making sure that the care gets consolidated as much as can be, and then whatever the aftercare happens to be get handled in one action. Sometimes there's miscommunication between the back office in the front office. Sometimes it's newer staff who doesn't know... But I can tell you that I get most of my care out of town because of gatekeepers in the front office who really don't have the experience when it comes to the care. They're not educated to know any better and the doctors rely on these mostly women to handle things well. Today was one of those experiences that didn't go well. When you're discharging a patient from any setting it shouldn't matter the age, but especially an older person who doesn't have the support system at home. You make sure they not only get their instructions. You make sure that whatever prescriptions have been discussed get managed all at one time and that didn't happen today... Most older people and they've had a major procedure. Just wanna go home and take rest. Maybe take a nap if they can before the pain sets in and they don't wanna be agitated and upset. When an older person gets upset, it's for a reason. This type of practice is not the sort of practice you go to on a very routine basis, you have your relationships with your main dentist your main doctor and you develop strong relationships for the most part or you hope to. When you're going into a surgeons office essentially you might only see them once in your Lifetime. So front office doesn't feel like they have to make the investment. It was a choppy experience. I had to go back to the office to insist on getting that medication ordered because the doctor said it needed to get done. It was back office staff or back technical staff who knew that. But it's also up to the front office staff to make sure those prescriptions get sent out. And they were aware and it didn't get handled at first. It took me going back to the office being unhappy to get that accomplished. I would still recommend this practice to anyone because they do a really spectacular surgical job for anybody... For an office could use a littlecompassion and maybe a little training and not just say that they're staying in their lane. There is no such thing as a lane when you're doing any kind of healthcare. read more

Like others said, the waiting time is long, which is unfortunate. Dr. Wood and his assistants however, were excellent. Dr. Wood knows his stuff and has nice bedside manner. He took the time to ask and listen to any questions my teen and I had about wisdom teeth removal (which went very smooth). The front desk ladies are so nice and on it, too. We'll be back for our other kids' wisdom teeth. read more

I don't understand the influx of negative reviews about long wait times. I was seen within minutes of checking in for my both my wisdom teeth extraction consultation and the extraction itself. I was able to get an appointment right away for both visits. The procedure was a breeze, it's been 8 days and I've had no issues. I was very confident with Dr. Wood and all the staff involved with the procedure. As far as billing, that has been a streamlined process, however I did get a call from my dental insurance saying that even though the office was in network, Dr. Wood was not. So that did double the cost I was expecting. That isn't personally a huge deal for me, as I was initially expecting to pay a lot more up front. Insurances can be so complex so I don't like to place blame on staff for those situations, as codes & procedures can change during the actual surgery itself. Overall I am very pleased with my experience. If you're in need of your wisdom teeth removed, I would recommend Dr. Wood. read more

We came 8 am as they said to my we have wait until... Scary is surgery hope dentist is good read more

Kern Dental Specialties - Endodontists Near Me - Bakersfield, California

This place was a nightmare. They have the worst office staff I've ever experienced. They would say they will call back to schedule an extraction on tooth 13 but then wouldn't so we called back, eventually I paid out of pocket to extract it elsewhere. We went there for all 4 wisdom teeth cause I wasn't aware it's the same place as I'd only known by phone. We got there for a huge surgery all 4 wisdom and deep sedation and they are too cheap to run the ac so it's hot and humid in here cause no airflow. They charged us for tooth 13 and a bone graft for it because their office staff we spike to 3 weeks ago to inform we had it removed left no record of it. So we got charged 600 extra dollars on a tooth that DIED waiting for their office to call us and was already gone. So had to get a refund and I am sitting in the waiting room worried how an office so negligent will handle this surgery. It's the most stressful, unprofessional and scary place I've ever had to deal with for dental. As I'm waiting I keep seeing people go to counter and various clerical and money errors. Errors with scheduling and referrals etc. I'm livid. It's one thing to have such negligent staff for the past 8 months not just today... but they were told 3 weeks ago 2x that the tooth was removed because it had been dead from waiting. If we didn't double check we would have paid for it. DO not go here if you don't have to. read more

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Came for extractions and implants. So many X-rays, appointments, scans, back to primary dentist... it's been 8 months and still waiting for implants which means it will be 4 months after that I finally get teeth. They are explain nothing about all this in the initial appointment. Spending over $10,000, ridiculous. One year without teeth. read more

If you love to wait. If your idea of a good day is sitting in the waiting room. If you enjoy wasting your life, make an appointment here! No where are you guarantied to get worse customer service then coming here. read more

I was referred to this office after an emergency visit with my personal dentist. Kern Dental Specialties was able to get me in 30 minutes after I saw my dentist. The Doctor and staff were friendly and took good care of me for what they were about to do at the time. I appreciate them being so patient and kind especially with the pain that I am currently feeling. read more

Ruff start gettig many different plans to workout.wick should have been resolved inprior visits. once down to getting to work eveyerthing wetfine Give office a two star. back office and doctor found plus stars..Good plans and proceedures.very thoghhful thoughout the job read more

Not overly impressed with Dr. Malhotra or his assistants that help him in the back while he is doing treatment . I was referred by my Denist to him for root canal. to start off let's say they have NO compassion, ZERO. They obviously have to num the area they are working on,but the needle used was super painful I had tears running down my face after he was done he said ok I''ll be back in few he nor his assistant offered me a tissue for my tears. Then after procedure, he said see you in week, I walked out of there got in my car and looked in mirror I had blood all over my teeth,lips. Never said here a wet one to wipe off lips just sent me on my way. Not very Professional facility. I would not recommend or go back! And my regular dentist will here about it ! read more

Dr. Malhotra and his staff absolutely crush it, the level of professionalism, compassion, concern, and most importantly skill is second to none. Most definitely five stars! read more

Are zero stars possible? Walked in with a specific treatment plan and xrays from my dentist. Was informed after I got an xray, then a 3d xray that my appointment would only be a consultation because I was a new patient. I live an hour away. Not going back. God knows how much their 3d xray costs but they milked my insurance for as much as possible. The topper was the dentist sending me back to the waiting room after my gratuitous xrays telling me to see the girls up front. Ok, so what are we doing today? I asked. His answer: I don't know, ask the girls up front. read more

This place is ridiculous!!! I was referred here by my son's dentist to have a consultation about his wisdom teeth. They called me the day before to confirm the appointment & to ask me that the dentist wanted to know if I could come earlier. My appointment was moved from 2pm to 1pm. I pulled my son at 12:15pm from school to ensure we would make it on time. I checked in 2 mins before 1pm. At 1:40pm I asked the lady at the front counter (thin built, long hair, with glasses) if it would be much longer, since my appointment had been changed from 1 to 2 and it was almost 2, and if it was much longer I would need to leave, to what she responded "that's fine", in a very annoyed, kind of way like she was doing me a favor. Never apologize for making me wait so long. Absolutely unacceptable!!! Especially when you do everything possible as a patient to make it on time with two babies a are extremely inconsiderate to the patients. I finally got called in to the back at 1:58pm. The lady that took us back was extremely polite and courteous. She took my son's x-rays and walked us to the room. After a few minutes she informed that the dentist was very behind and she could pretty much do the consultation unless I wanted to wait for the dentist. Again, this lady from the back office extremely nice but they're scheduling is ridiculous and unrealistic and with zero consideration to their patients. This place is a huge pass for me. read more

This place is a scam. My husband came here after being referred by our dental insurance. We were given the estimate and paid the co-pay right before his surgery. A month later the insurance decided to cover more of the expenses, so we were to be reimbursed the difference. This office refused to do so, and told the insurance company we owed them money. They would not say what we owed them for, but followed up with several bills with different amounts and no explanation as to what the charges were for. The bill was literally blank where it should state what the charges were, but there was a random amount at the bottom and each bill said it was "past due". My insurance contacted them multiple times and assured us we owed nothing, but this place continues to harass us with fake bills. The amount they ask for changes each time, but the insurance keeps telling me they have contacted them and not to pay them anything. Do NOT come here unless you want them to scam you for money! read more

They have horrible service. DO NOT GO there unless you absolutely have to cause no one else will see you! And be ready to have take every freakin cents you don't have cause they will bill you for showing up, for using their oxygen and speaking to them! They will try to take everything dang dime they can!! read more

If I could leave no stars I would! What kind of dental office doesn't let you go back with your children? They don't they wanted to have my 5 year old & 8 year old go back without me for services. Ya NO especially when my kids want me with them! What is going on that I can't be back there? I would not recommend this place to anyone!!! read more

Want to thank front and back office Had a great experience. I was very anxious but ALL the staff was awesome! is thank you guys I would recommend you guys. I don't know about all the other reviews but my experience was awesome read more

My mothers appointment was at 10:30. We are still here in the waiting room and it is 11:30. Terrible service!

Coordinating between my dentist,  my doc due to blood thinner issues and KDS was becoming a nightmare. KDS staff on the phone were very ridged. I gathered needed materials and hand carried them for my appointment regarding a molar extraction. I was only guaranteed a consult over the phone which upset me as I was referred by my dentist. Once at the office and went through their protocol, staff was very caring. I was treated with respect and was seen in a timely manner.  Due to pain, they worked me into the schedule for the extraction. It was a difficult extraction. Eventhough it was a long and difficult extraction, Dr Wood took his time.  And I can truly say PAINLESS. THANK YOU TO THE STAFF AND DOCTOR. I feel much better today. read more