I can't say enough about the incredible care I receive at Auburn Dental Center. Dr. Herr and all the wonderful ladies in the office treat me--and everyone who walks through their doors--with such kindness and compassion. Today, I came in with concerns about some pain I've been experiencing. Dr. Herr took the time to truly listen, and his sensitivity and honesty helped put my mind at ease. As someone who's never even had a cavity, I was honestly anxious about the possibility of needing a crown. But Dr. Herr was open about his own experiences and reassured me that sometimes, despite our best efforts, things just happen. I left feeling completely comfortable and confident in the care I'm receiving. What truly sets this place apart is the personal touch. The ladies at the front desk remember everything--my pets, my career as a teacher, my daughter. It's more than just a dental appointment; it feels like visiting family. If you're looking for a team that truly cares, Auburn Dental Center is the place to go. read more

During my recent visit, I was reminded of how much a friendly face and a little extra care can turn a dental check-up into a positive experience. A big shout-out to the fantastic staff for their warmth and kindness! Both Dr. Phams provide unmatched expertise and have a gentle demeanor; the time they take to explain everything makes all the difference. read more

I have been to a few dentist in the past 10 years. This is definitely the best I've been to and the office staff and dental assistant were great! And they're close to my home which makes a big difference! Highly recommended! read more

I was looking for a dentist that does general anesthesia and they don't offer that. They referred me to Capital Dental Group and so thankful they did, as I had everything done at once and was under general sedation for almost 4 hrs! read more

Very good customer service, amazing staff, friendly atmosphere, but make sure you pay close attention when discussing insurances. I wasn't corrected nor did they bring this to my attention until AFTER the fact, but they accepted my insurance who paid partial, but they don't know the cost until afterwards. Now I'm on a payment plan for an unpaid balance of nearly $1000 dollars. Simply a learning tool. Not a bad review just valuable info that can potentially save you some cash~ read more

Absolutely the best dentist, and dental staff in Bakersfield. The chairs are massage chairs with TV's hanging over them. If you are here for a crown it's one stop. No temp needed. Dr Shively has a machine that can make the permit crown while you wait. He is great at matching the color too. I've been coming here for as long as I can remember. I would highly recommend his office for the best and most honest dental care in Bakersfield read more

Dr Shively and his staff are all fantastic. They make having to go to the Dentist a very pleasant experience. They are very punctual as far as keeping appointment times are concerned. I don't think I have ever sat in the waiting room longer than 5 mins. If you ever need a crown, this is the place to go. They have a in-house machine that will create your crown within 1/2hr. (No multiple visits needed). read more

Very courteous people, nice staff and doctors, they explain to you everything you need to know and ask about. They got me in quick, did my root canal and sent me on my way, it is shameful they are out of network for me so im paying double the negotiated insurance rate for in network doctors which results in a not affordable out of pocket amounts for me. I will be finishing my tooth here but sadly i won't be able to afford to come back without being in network, i hope my insurance adds them, i really like the place and the staff. They treat you like a person not like a patient. read more

This place is awesome the staff is friendly and caring! They really took the time to understand my needs and get to know me!!! They gave me an X-ray and asked about my history! I really liked that the dentist explained what I needed and what I wanted for myself! We talked about flossing and the usual however I didn't feel intimidated by him uncomfortable instead I felt at ease because he used examples when explaining and talked to me like a person not a patient you know :)Apart of my usual now!!! I loved my visit !! read more

Let me preface this by saying: I hate having to go to the dentist. I have had a LOT of dental work done and it is usually painful and without much care for the patients' wants or feelings towards treatment. This is the first dentist that I have ever been to that actually included me in the decisions on my treatment plan. The staff was all very friendly and seemed to genuinely care about me as a patient. Everyone was incredibly helpful and understanding of my anxiety about dentists. Dr. Shively is incredibly nice and answered all of my questions without making me feel rushed. They don't overbook so you get a lot of face-time with the dentist, and they also give you real time estimates for your visit so you can plan the rest of your day accordingly. He actually spent quite a bit of time talking to me about my personal dental needs and what we can do to optimize my dental care. I am actually looking forward to going back to see Dr. Shively. I will definitely recommend him to all of my friends and family members! I already told a friend about him and they are planning to schedule their next appointment with this wonderful team! read more

Let me start off by saying that going to the dentist is something I used to dread more than I can say. I say this only because I have had the worst experiences ever throughout my life and I am 61!. All of this changed yesterday when I went in for a crown at Auburn Dental Center. Dr Pham and the staff are all truly amazing. He is kind, patient, thorough, and his knowledge and skills are fabulous, to say the least. I can NOT even tell I had any dental work what so ever - other than my new crown took away the discomfort my cracked one gave me, AND it was made right in the office! No waiting for two weeks with a temporary. I really can't say enough positive things and am so very happy my friend gave me the referral.I highly recommend Dr Pham and this fabulous office!! read more

The best dental office I have ever been to. Friendly,caring, GENTLE and they see me on time at every appointment. AND I watched their machine make my crown and they put it on that same day! Wow! Beautiful new office! read more

Very peaceful environment. Everyone is very pleasant and caring. Didn't feel rushed. Compared to my previous dentist this office is extremely better! No crowded waiting room.No wait time. You can tell that they are there for your needs and not just the money. They even went above and beyond for my parents giving them the most care! Highly recommend! read more

Needed to find another dentist around the area, decided to give this place a try. Was able to schedule an appointment fairly quick. Got scheduled under Dr. Pham. Day of the appt: Checked in the front desk and after 10 mins, the dental assistant came out to greet me, prepped me up for xrays etc. Then Dr. Pham came in the room very energetic and went over my xrays with me and consulted me on what work needs to be done. Luckily it was very minor work since the last dentist told me I have 10 cavities, I needed a 2nd opinion and hence here I am. He saw only a couple of cavities that werent that major and kept a close watch on it as long as I brush and floss everyday I should be fine. Did some teeth cleaning with the hygienist and that was it. The staff were very nice and friendly. Dr. Pham is conservative with his diagnosis which I like. Dr. Shively was also there to greet me. Such a friendly place, I highly recommend.....Forgot to mention, I love the massage chairs, it was very relaxing. :) read more

First visit here with 13yr old granddaughter. Needed advice on some ortho work that had been neglected. Beautiful Office, Friendliest Staff ever, and really like Dr. Shively. read more

Just had the best experience you could ask for from Dr. Shively's dental office. Had to have a crown put on today and usually you get prepped fitted with a temporary then have to come back for the permanent crown...not at Dr. Shively's! He has this state of the art machine that mills the permanent crown in office and you can watch your crown being made...awesome! Done in less than 3 hours on my way home very pleased with the outcome. Highly recommend this dental office. read more

I just had a recent visit to this dentist, I was a new patient to them. Over all I had a very good experience here being my first time. They made me feel very comfortable especially since I have a fear of dentists, the staff was super kind. I did have a bit of a wait time, my appointment was at 10:45 and didn't see the hygienist until 11:30 or so. The hygienist was sweet & kind she explained everything as well as Dr. Pham. I definitely don't mind coming back here for my routine cleanings. read more

Absolutely the best experience I've had in a dentist office. They had all of the newest technology I was really impressed. I can't say enough about the staff. You can really tell they love working there! I felt amazing after leaving her office. So glad that I chose Auburn dentistry! read more

Really top notch dental office. I don't see how they could be any better! Dr. Shively is extremely gentle. and never rushes. He constantly asks about any pain you may be having during procedures, and is very concerned with your comfort level. There are TV's above the chairs so you can keep your mind occupied while getting your dental work done. I even got to watch my new crown being made in office while I waited. Which was great because it didn't require having to spend a week or two with a temporary crown in place. Just one visit and done. His staff are also great! His long time office Manager Cindy is spot on with billing and insurance. Never a worry. read more

I had my first visit here earlier today. I am beyond impressed! All the staff were very friendly. The woman at the front desk was very friendly and had a great sense of humor. The dental assistant doing my xrays really went out of her way to make sure I was as comfortable as possible and explained everything she was doing. She was very friendly and personable! Dr. Shively is beyond excellent. He also went out of his way to make sure everything was comfortable and explained things very thoroughly. He has the sort of personality that really put me at ease, and he has a great sense of humor! He would definitely be ideal for someone who gets nervous at the dentist! I also found him to be very honest. Not like some dentists who try to pressure patients into getting a bunch of expensive procedures that aren't always necessary. Dr. Shively examined me and was very straightforward about what needs to be taken care of right away and what can be left alone for awhile. I don't have dental insurance, and he seemed to really understand that I'm on a budget and did not try to pressure me into a bunch of stuff that I can't afford right now. He really seemed to genuinely care about my well being and not just about sucking a bunch of money out of me. read more

I have been going to Dr. Shively since I was a kid. When I moved out of state, I would specifically wait until coming back to visit just so I could go to him. I don't know how many people can say that about their dentist. His new office is fantastic. The staff are very helpful and make the process go more easily. Whenever I go to get a routine cleaning--even if Dr. Shively is not specifically working on my teeth--he always stops by to say hello and ask how I'm doing. I've noticed that when he works with patients, he always explains step-by-step what is happening and to let him know about any type of pain, no matter how minor. I always recommend him when people in my hometown are looking for dentists to go to! Going to the dentist shouldn't be a hassle and Dr. Shively makes the process smooth and anxiety-free. read more

I was looking for a new dentist closer to home & which meets me needs. I'm glad to say I found my dentist at Auburn Dental Care! The staff was so friendly and made me feel comfortable . I had some fillings done and everything went well. I will continue to go to ADC & recommended them to all my friends. read more

Auburn Dental is a great experience each time my family needs their services! Very clean, open, with up to date technology and amenities! Love the massage chairs and flat screens! The dental staff is very knowledgeable and professional. We have traveled with Dr. Shively and his dental assistants for many years (20+) and are completely satisfied. They've used their resources to refer us, in the past, to an orthodontist, periodontist, and oral surgeon....in all situations, I was very happy that we were connected with the appropriate professionals. I trust Dr. Shively completely with my oral care! read more