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    Kestler

    5.0 (1 review)
    Closed 11:00 am - 6:00 pm

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    Burlington

    Burlington

    2.3(21 reviews)
    1.5 mi

    Y'all... this was a very different kind of shopping experience -- and not in a good way…read more The moment I walked through the door, a security guard stopped me and it looked like he had to get permission just to let me inside the store. Now listen... this is Burlington Coat Factory, a discount store, not a high-end Beverly Hills boutique. He told me it was "for my safety." And that immediately made me wonder -- what exactly is going on in Burlington that shoppers now need to be screened for safety? It felt uncomfortable, unnecessary, and honestly a bit unsettling. Shopping should not feel like entering a secured facility for clearance. Needless to say, I won't be shopping at this location again.

    I was just at Burlington tonight 10 mins before they closed. Im a regular here and a few of the…read morestaff know me. The good ones anyway as Daniel who I give 5 stars to and 2 of the black ladies who are supervisors. I normally don't like to give no to 1 star to anyone because I'm the kindest most understanding person since I was a toddler but the people I give that to, would have to be really horrible people especially with their customer service. Reviewing about tonight of the no stars but 1 star to the so called supervisor maria and another latina staff member on the floor who were so rude to me telling me with their very bad attitudes to go to the registers. Practically barking at me. Yuck. I was already on my way there after I was there already in their slow line. I had to go get a cart and put my stuff in and try on an item real quick in front of mirror to see if it fit. All the while the slow line was hardly moving. Maria is the same unpleasant woman employee who supervised this night and the night months ago when I was shopping here and a creepy tall black man who was light to medium colored skin they let in had followed me around and kept taking out his dick and kept grabbing at it all bare trying to literally ejaculate his cum out six to ten feet away from me in the same aisle as me when I was looking at the clothes. I told Maria about it right after that happened to me and the whole thing was so appalling and traumatizing. She didn't do anything about it and is just a VERY unprofessional and RUDE customer service. She has only given me awful experiences here and I shop here A LOT weekly. I have spent hundreds to more of thousands here over the years. Maria is so unqualified to be working here or anywhere with her terrible attitude. No one should be disrespected by her as I was tonight when my so much money among other consumers pay her ungrateful and ignorant self into her paychecks. Maria, Don't treat valuable customers especially as me who contribute much to this company like shit. Your attitude was so foul and a complete fail tonight that you deserve to be fired or stepped down from your very unqualified rank. You were so horrible with your service last time with the disgusting porn incident happening that this time, you were just as awful too. You really should never bark at and bite at the hands that feed you, Maria. In this case my consumer money that feeds you. Even I never treat any of my customers (the good and the bad ones) like the ways you VERY unprofessionally do. I get daily customers that are old and new from all over the world and locals that are so attached to me and not attached to me that they don't even want to leave that they take up my break time along with my staff to close but I and my staff never ever be rude to disrespect them and force them to quickly go pay and leave just like the appalling way you do. Get some class and manners, Maria. You apparently don't have any. You could've been nicer and more respectful to me to tell me nicely and not have a bad attitude towards me but you weren't and that's why I have to Yelp about how you made my shopping experiences there so horrible.

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    Kestler - bridal - Updated May 2026

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