Order was prepared very fast and the ice coffee was great. I ordered a Taylor ham, egg and cheese on a garlic bagel. Hard to find places that serve Taylor ham! Yum! read more

Kettle Bagels & Grill - Taylor ham, egg and cheese on a garlic bagel. - Bagels Near Me - Plantsville, Connecticut

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I did an ubereats order through here. I've ordered here before but have never had this experience. Today I ordered the chorizo and an egg bagel with lox spread. The chorizo was either absolutely spoiled or cooked in old oil. It was so bad. I hate leaving bad reviews but this is necessary considering I potentially consumed spoiled pork. I had to throw it away. The bagel was okay, and I dint have complaints, but the bite of chorizo turned me off so bad that I ended up throwing out the other half of my bagel. read more

My first attempt of trying Kettle Bagels I went on a weekday to the Queen Street location. They are open until 2 PM and I arrived at 11 AM to take home some bagels,and try a lunch sandwich there. The only thing they had there was one rainbow bagel, and they were not bringing any more bagels out the girls said. Why are they even open. So I am giving them a second chance at this location. I ordered a half dozen variety of bagels. One bagel I ordered was the large onion bagel. When I got home I notice I received a regular size bagel. I also order two cheddar bagels. It was a slice of season cheese slap on top of a plain bagel. If you try to put the bagel top in a toaster the cheese will come off. So you have a toasted bottom and a non toasted top. Found their bagels to be doughy and tasteless. read more

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Recommended: Fine in a pinch. Overall: It's tough to find a good bagel in this area, so it's a okay option for a bagel and cream cheese--but skimpy breakfast sandwich. Snapshot: Food: 3/5 Drink: NA Vibe: Take out Service: 4/5 ‍‍ Family-Friendly: NA Highlights: -Perfect For: If you're craving a bagel in the Southington area -Bonus Tip: Ask for an extra egg on the breakfast sandwich All The Details: In Connecticut, finding a decent bagel spot can be a challenge, so expectations have to be adjusted accordingly. Kettle Bagels is an okay choice, but their inconsistency is notable. I visited twice within a week, post-daycare drop-off, and both times my order was mixed up, requiring a return to the counter. They were nice about it at least. The Everything Bagels were a bit of a letdown. The first visit, they were overloaded with onion pieces to the point of being nearly inedible. The second time was better, but the bagel still lacked salt, tasting bland and doughy. Also, the breakfast sandwich was notably scant on meat and egg, as seen in my photo. Next time, I'd definitely need to double up on egg and meat. I've been told I'm a bit of a bagel snob, and perhaps my standards are high, but the inconsistency and incorrect orders were disappointing. That said, compared to other local options that taste more like bagel-shaped bread, Kettle Bagels at least offers something closer to a real bagel. I'd consider giving them another shot if I was in a bind, but it's not a place I'll actively seek out or recommend. read more

Kettle Bagels & Grill - BEG - Bagels Near Me - Plantsville, Connecticut

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Speedy service, got the flagel with lox spread. SO good. Food here is always consistent, quickly, and service is great. Lots of iced coffee flavors and gluten free options too. read more

First off, the info on their website is outdated as the price for a bakers dozen has gone up significantly--almost $18 for a bakers dozen and this is with a discount. These are really not NY style bagels and instead seem like Panera bagels - they are more bread like than chewy. The blueberry bagel is bland with no real blueberry taste and the French toast bagel is an overly sweet sugar bomb. While service is good (hence my two star), the bagels are not good. I'm going to stick to Shef's in Cheshire for real chewy bagels. read more

Ordered an egg and cheese ($7.74) and this is the quality of food I received. I also got a coffee that tasted water. The only good part about this breakfast was the timing in which I received it. read more

Kettle Bagels & Grill - Egg and cheese flaggel - Bagels Near Me - Plantsville, Connecticut

Best breakfast and super fast. Pretty much get the same thing, bacon, egg and cheese on a spinach wrap. Consistent and delicious. We've tried the Hobo and breakfast sandwiches on a bagel too. Equally great! read more

I ordered this via delivery. This bagel was so crunchy! I am not a fan of soggy bagels.. prefer well done (to my friends who may read this, I know, I know surprise lol). I got their apple cinnamon schmear which had small bits of apple in it. It was really good but next time I think I'll ask for it to be on the side, there was too much on it. read more

Kettle Bagels & Grill - French toast bagel with apple cinnamon schmear - Bagels Near Me - Plantsville, Connecticut

Ordered 2 dozen for work, with cream cheese and everyone liked. For their Gluten free, they had UDIs pre- packaged which is a good option. Although better if they made. Also had 2 of the largest bagels I've ever seen in the order, the size of flatbread, and they were flat actually. Not sure anyone ate them. Nice business, will return - Meriden/Waterbury Turnpike location read more

The good is usually the food quality, but I feel like that is also slipping recently. I've been coming here for many years. The bagels are good. The friendly woman at the counter who always calls me "mommy" is super sweet! However, my take out orders have been wrong too many times. Something missing or not done correctly. I usually let it go because it's a 17 minute round trip to fix it. But today was the last straw. I ordered a make your own omelette. I specified that I wanted a scramble, not a fold in omelette (they have this as an option!) and that I wanted a chicken sausage patty on the side (paid extra) and a French toast buttered bagel (paid extra). My husband gets back with it and there is no bagel. I call to tell them. They say come back and they will make it. Then I open my omelette. No chicken sausage and it's a fold in omelette. I call back to tell them this. They said they will make the whole thing over. I go there and back and get home to find the bagel and chicken sausage are there but the omelette was folded in. I'm annoyed. I've decided I won't be going there anymore after all these years. Shef's Bagels or Fancy bagels will be getting my future business. For anyone getting takeout, open your bag there before leaving to make sure they include everything. read more

Listen food is great however the prices are overly priced. 2 sandwiches should not cost almost $30 and for the machine to ask you for a tip is priceless. Cheaper and better breakfast elsewhere peeps read more

It's nice to have a bagel shop in the local area I'm just not a fan of these! Got the cheddar today and it had an overwhelming taste of thyme in it! Also the cheddar was falling off the bagel! Requested it toasted but it was still soggy and overall I'd say no matter how many times you request a toasted bagel it doesn't taste toasted! Not my favorite but service is good and location is good! read more

Kettle Bagels & Grill - Cheddar bagel - Bagels Near Me - Plantsville, Connecticut

Great bagels....Great coffee!! Happy I stopped in to try Kettle Bagels...don't have dark brew, and hope they add this soon. read more

"Delicious Breakfast & Lunch" I tried Kettle Bagels at the new location on Meriden-Waterbury Turnpike in Plantsville, Ct. And I'm happy I did. So far, I've been there twice. First visit, I went for lunch. I had "The Vito" on a roll. Salami, capicola, pepperoni, provolone, hot peppers, lettuce, tomato, onion, oil & vinegar, and herbs. It tasted like they sprinkle oregano or italian seasoning on the sandwich. All of the ingredients were fresh and delicious, but the herbs are what really put the sandwich over the top. My second visit was for breakfast. I had a chorizo, egg and cheese on a roll. I assumed that they would take a chorizo sausage and split it, grill or fry it, and put it on the sandwich. But they did something that I've never seen before. They had chorizo sliced thin like a deli meat and put a few slices on the sandwich. The presentation was better and it was much easier to eat than a couple hunks of sausage that would most likely slip out of the side anyway. Both sandwiches were very good. read more

Kettle Bagels & Grill - Kettle Bagels Chorizo, egg and cheese - Bagels Near Me - Plantsville, Connecticut

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Great spot sandwiches are very good and employees friendly. Tried their burger and chicken sandwich both top notch. Skip the fast food places this place is reasonable and quality food. read more

This place is big on the inside. The first bagel I tried was an asiago bagel with maple bacon cream cheese. The bagel was soft and had a solid taste of asiago. My problem with this bagel was the cream cheese. There wasn't a lot of bacon in it, maybe one piece per half. Overall it was ok. The other bagel I tried was a sausage egg and cheese on an egg everything bagel. I have nothing to complain about with this bagel. The egg everything bagel complimented the sandwich nicely. I overall would recommend this place and will go there if i'm looking for somewhat exotic cream cheese flavors read more

Kettle Bagels & Grill - asiago bagel with maple bacon cream cheese - Bagels Near Me - Plantsville, Connecticut

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I really enjoy it here. Kettle is my go-to for door dashing food when I don't have breakfast/lunch. They are ALWAYS consistent. I went to the location myself once and it was very clean and you can tell the manager/owner runs an organized kitchen. I'm happy to recommend my clients there since I work in Southington when they ask where to get a bite to eat. read more

The plaza seems a bit grim but the bagels are great. Definitely not as fluffy as the picture above- but I would go here again. The wait time is about 8-10 minutes even for a bagel with cream cheese, but they close and convenient. Price isn't too expensive either. read more

Great service ! Did take out from them on their app which helps you to accumulate points and as a first time user - they give you a discount ! The reason we went was because of the gluten free options and breakfast sandwiches ! During my pregnancy all I wanted was a toasted gluten free bacon egg and cheese and this place hit the spot ! The food and eggs were real unlike a Dunkin donut or other chain branch and they accommodated so many different options. When my husband ordered a cinnamon raisin bagel - they happened to be sold out but called us right away to ask what we wanted as a replacement. What great food and customer service! I will be going back! read more

Food quality is good, staff is friendly but service in the earlier morning is slow at times. Seems like they are either under staffed or have new people. Understandable since this is a new location and will hopefully get better as time goes on. read more

the food is amazing but it's the worst service I've ever had, everyone has a horrible attitude, when you call they ask very snootily if you have the right store, there's allways confusion about orders, the manager has a constant scowl, and serveral times I've walked in to order only to find the cashiers talking for more than five minutes to their friends without acknowledging me. read more

I picked up a pastrami egg and cheese on a bagel couple times already and I'm hooked!

This is my absolute favorite bagel place. The girls who work there are the absolute sweetest.

After 27 years in the customer service field I feel I have to review.I ordered on 7/13/2021 and when I opened my order it was missing the meat on the sandwich. I called back 7/14/2021 told them about the day before and ordered again to hopefully redeem themselves. Picked up order paid full price and never received a sorry or any monetary refund for the mistake. Very poor buisness skills. read more

We have been here several times. I keep hoping things improve, but they don't. Food is quite tasty, when done correctly, which unfortunately is often not the case. Today may have been the last straw. In my wife's omelette, I subbed American cheese for sausage, but they still up charge for cheese even when wanting to sub for a more expensive meat. Is what it is. I get home and there is no cheese. I call them to ask to make me a new omelette, I don't need new home fries just the omelette. I leave to go, and halfway there my phone rings with them wanting me to bring the omelette. She then asks me to go back and get it, which I refuse since I'm already put out of my way and halfway there. I have my wife send me pics to show them. The manager or owner asks me if I brought the omelette and I say no, to which he tells me they could have put cheese on it had I brought it. I ask him how good a now cold omelette would be with cold cheese out on instead of being cooked and melted inside as it should have been. His response is an incredulous "so you want a whole new omelette?". So they hadn't even started her omelette and I have to wait there for them to make it. Yes, I paid extra for cheese and yes, I want a hot and correctly made omelette. Not one apology, no empathy for the fact that my own wrap is at home now cold or I missed eating breakfast with my kids so I could get my wife a new omelette. Not the first mistake on our order, though it may be the last one. Mistakes happen, but customer service is as important as the food. And ironically, I twice to them I only needed an omelette and don't need new sides, and they end up giving me new sides anyway. read more

Walked in this morning at 10am to try this place out to find the manager "Joe" arguing with a customer over the phone over an order mistake. That wouldn't have been a big deal if Joe didnt hang up after the call and immediately say loudly "the girls can't take any orders right" . Joe was also not wearing a mask (the above referenced girls were tho!) We left immediately without buying anything. Your staff deserve to be treated with respect. read more

wow. the breakfast wraps are aweeeesome. friendly staff! so much french toastiness on the french toast bagel. really good cream cheese selection too! read more