I have a few different things that I was disappointed about…read more I am disappointed that I was made to pay for a visit to discuss test results when it could've been discussed with me over the phone. Also this was a follow up "visit" from my annual. I have had this experience before and I was never asked to pay for my follow up appt and I was told "it's a part of your annual, you don't need to. It's covered." when I asked at Lone Star Medical why I needed to pay for a follow up visit, her answer at the front desk was "it's $25 :)". So I was like whatever, just get it over with. But I don't think that was fair. On regards to the provider care, I was told everything was fine -many things were, but not everything. I caught a low level for something on my bloodwork and a high one that's been alarming for me for a couple of years now and my provider just goes "it's not bad". But I do have several symptoms of something "unknown" and "undiagnosed" things that aren't normal. The wait times when I was scheduled and fasted was insane. The lab provider was amazing! 5 stars to her. In all senses. Great at her work and she deserves a raise! Also, I had recommended a friend so she could have her annual visit and we both are new patients, however, they never ever called her back to schedule hers. Of course she ended up going somewhere else. I just wish this town would have better options that take insurance and provide caring care. Not business care. My provider, however, the great things I can say is that she has an amazing personality and made me feel like home while in the office visit with her. However, communication after my appointment didn't meet my expectations.

I have been going to Lonestar Medical for over 10 years now…read more While no one really enjoys going to the doctor, Lonestar Medical makes it a breeze. I see Dr. Jay Gruhlkey and it is always a pleasant experience. You really have to appreciate his professional, yet laid back jeans and a button up shirt and cowboy boots, approach to medical care. He has never steered me wrong, and his bedside manner is outstanding. Listens to your issues, does not judge, and explores all options to treat your issues. Highly recommend him. He is hard to get in to see, but if you have time to wait, definitely try to.

Dr. Canizales is a good doctor. However, you are forced to deal with his office staff. I have…read morebeen a patient for 4 years, but I will be leaving. I hate to lose a good doctor, but his staff could not be more unprofessional and rude. They filled a claim incorrectly, and my insurance representative had to help/guide them on how to do it correctly. BCBS should not have to help the billing department with claims. This is scary. Find a different office. Not this one.

my first visit with Dr. Canizales he was amazing. He actually listen to me and made suggestions. He…read morewas very attentive and listened to me very good experience very professional. His office staff was amazing. When I got there, they greeted me offices are very professional. I am moved from another doctors office to come see him my next-door neighbor referred me to him, and I am so glad she did. I am so satisfied and very happy. Highly recommend him

Ascension Medical Group is not interested in providing medical care in a timely manner or being…read moreavailable for the patient's needs. This clinic in San Marcos and the one in Buda have both been a huge disappointment. I recently moved to San Marcos and have been searching for a primary care physician locally, but I have resigned to commuting to Austin to return to my previous primary care physician, knowing that my needs will be addressed and I can access medical care in a timely manner when I need it

I've been a patient of Dr Wallace's for over 15 years now. I chose him as a doctor after two failed…read moreattempts once we moved here from Lubbock. He has been an excellent doctor and has seen me through many a health crisis. He is always pleasant and he never gives up on a situation even if he can't figure it out and I am quite the complex case! My entire family sees him and has for the same length of time that I have. We all love him and his staff who are always kind and have done so many things above and beyond that we have needed over the years. I highly recommend him and his staff to anyone looking for a doctor.

VA did a community care referral almost 1 month ago. I was told to give this office a week to call…read moreme to schedule the appointment. Almost a month later, NO CALL. I have been attempting to call the number listed on the website and have not been able to reach anyone (because no one answers the phones over there, apparently) I called at 4 p.m. and prompt says they close at 4 p.m. (the website CLEARLY states they close at 5 p.m.) I have been on hold for over 15 mins, despite the prompt stating I am #1 in que and will be answered in 5 mins. Then another prompt that the call volume is too high and to leave another VM. This is INSANE! TERRIBLE SERVICE. NOT RECOMMENDED AT ALL. ZERO STARS.

I saw Dr Shetty in 2017. I switched to another pulmonary doctor because I never got to see Dr…read moreShetty only the PA. When I tried to return to Dr Shettys practice I was told I was in the "inactive " file because I switched. The office manager is rude and vindictive. So I saw Dr Menoria at the hospital a very good pulmonary doctor. I called his number well it was Dr Shettys office. The office manager said I could not see Dr Menoria because he is part of Dr Shettys practice!! I talked with the office manger and she was so rude. I accused her of refusing treatment. She said she would not ALLOW me to retune to the practice. I am wondering if Thea doctors know how their personnel is treating their patients and ruining their practice? This is ridiculous!! Cannot believe these Doctors would allow this!!!!

I wanted to leave an updated review because this practice is now under Dr. Maria Salinas, and my…read moreexperience with her was completely different from what I experienced before. I had been a patient under Dr. Alissa for about six years, and I was very disappointed with the care I received during that time. I rarely, if ever, actually saw the doctor. Almost every appointment was handled by a different PA, which meant I constantly had to re-explain my full medical history, diagnosis history, symptoms, and concerns. As someone diagnosed with lupus, rheumatoid arthritis, Raynaud's syndrome, and other related issues, that was extremely frustrating and exhausting. Many of my lupus-related concerns were also often referred out to other doctors instead of being fully addressed. When Dr. Maria Salinas took over the practice, I came in for an appointment because I was dealing with inflammation, pain, and lupus-related symptoms. I honestly planned on finding another rheumatologist, but after this visit, I completely changed my mind. I was actually seen by Dr. Salinas herself, and I was so grateful. She already had my history, took the time to discuss my conditions with me, listened to my concerns, and made me feel heard. One of the biggest things that stood out was that she took my past experience with methotrexate seriously. I had bad side effects from that medication when I was younger, and instead of dismissing that, she discussed another option with me, Leflunomide. Today is day five on the new medication, and this morning I noticed a real difference. Before starting it, it would usually take me at least two hours every morning just to get moving because of the stiffness and pain. Some mornings I could barely stand up straight, and the swelling, pain, and weakness in my hands made it hard to even hold my coffee cup. This morning, I woke up without that same stiffness and was able to hold my cup with no problem. Dr. Salinas was kind, patient, knowledgeable, and understanding. She also allowed me to openly discuss my concerns about how the practice was run before. She explained that she has plans to improve the practice, including hiring another rheumatologist and one PA to help with patients. Most importantly, she said patients will consistently see the same provider, whether that is Dr. Salinas, the new rheumatologist, or the PA. That alone means so much because one of the hardest parts of the previous practice was seeing a different PA almost every time. I believe many of the older negative reviews reflect how the practice was managed under Dr. Alissa, but now that Dr. Salinas has taken over, I truly feel hopeful about my care here. She made me feel seen, heard, and taken seriously, and I am absolutely staying with this rheumatologist. I am very thankful for Dr. Salinas and look forward to continuing my care with her.

I was pleased with Dr. Allisa and even though I did not see him at all his PAs were fabulous. I am…read morenot at all please with the new system they have now. No one answers the phone since it is not there it is an answering service. I did not like the PA I saw at my last visit. She should have read my chart before my appointment, so I did not have to explain to her all my issues I have had. I literally had to go to the office just to talk to someone and complain about it. I do not take being rushed or seem to not be important on my issues. I am trying to find another doctor near me, but I have looked at their reviews and are not much better. I can't even believe they charge to do FMLA paperwork to. 125.00 for no rush, 175.00 if you need it ASAP. What a scam.

Dr P. Williams. Repeated poor service for office visits. Arrived for 1pm appt, found note on door…read more"closed lunch 12-1pm", people waiting can see reception person through door. At 1:17pm another man knocks on door, so she lets us in. I ask, "is the doctor actually here?" Get a "yes". Checkin process is "mandated online in advance" with co-pay paid in advance. At 1:45pm back to reception and remind them had a 1pm appt, ask if any reason for delays? Doc is there, not tied up at hospital for example, just after lunch hour. Within minutes get put in a room, where I sit for another 30 minutes before walking out and calling for copay refund. This is the 2nd time in a row with an hour or more wait after appt time, for no apparent reason. Changing doctors. Also, overall regarding surgery phases, poor setting of expectations for what was coming or experiences, like no setting of expectations, many times thought, "he could have prepared me", and difficult to reach when facing concerns, then would suddenly appear at odd hours when asleep and be gone again before I could remember all the concerns.

DR Frieha, was great preformed a surgery that went well. I recovere ahead of the timeline. very…read morepleaased with entire process, quik appts and accomodating staff

Exceptional Provider and staff. Dr Bahr and Neiece are wonderful. Doe the blood work in the care…read morecenter so there is no other driving to do. My appointment was at 1, I was seen on time and out the door before 1:30.

We love our primary care office. After almost a year, its just perfect . The staff and the doctors…read morereally try hard to make the PCP experience helpful and productive. They are qualified in many areas of medicine. The NB office is part of the larger Health Texas network in SA. Same day appointments are available for emergencies, a big deal maker for us. They have a call center that runs a back office for the staff and doctors for prescription refills, follow ups, and appointments, done with just a phone call! When nessesary accelerated specialist referrals are given also. And they know your insurance, and will work with them... so you can concentrate on your care. No worrying about follow ups, prescriptions, or the dreaded out-of-network billing nightmares. Its a very simple seamless managed Health care experience at its best, right here in NB! 5 stars! Pilloffs

We delivered our first baby in February and the level of care Dr. Graebe provided from day 1 is…read moreunmatched. After one visit at a different OB, we did more research, switched to him and cant say enough good things about the communication, knowledge, and comfort him and his team provided. From our 1st visit, through the pregnancy until post-part I'm, I felt mine and my babies healthy was top priority. The facility is clean, we were never rushed and was well informed. Thank you Dr. Graebe- our birth story was one to remember

Dr. Reddy is a godsend. She delivered both of my girls and I have such faith in her as a doctor and…read moreperson. Both my girls came early, under unusual circumstances, and Dr. Reddy was an advocate in making sure that we received excellent, prompt treatment at the hospital. She will absolutely advise you on the safest course of action which I really appreciate when many other doctor's I've dealt with lately seem to abdicate all decision-making. She will listen to you compassionately and will still be honest in giving her assessment. She really knows her stuff and takes great care of her mommas and babies...other medical professionals have remarked on how good my c-section scars look or how lucky I was to have had a doctor who made the calls she did.