I absolutely adore this practice!…read more After moving to the Hampton Roads area 3 years ago I struggled to find a PCP that I was happy and comfortable with. After searching and searching I found this practice and Dr. Peter Laplace through word of mouth. I am ever so glad that I did. Staff here is so friendly and helpful. I am never confused about any of the policies or billing. Appointments are easy to schedule and they even have an online patient portal for you to view your records and care plans. Having struggled for several years with a few chronic issues I am finally at a place in my physical and mental health where I'm not just getting by but am happy and on a road to healthy. This is all credited to Dr. Laplace. He listened to my issues and concerns and guided me to the best recovery path. No throwing meds at me and moving on to the next patient! We thoroughly went over the short term and long term goals and plans. Healthcare is a vital part of life and having a doctor who listens and cares is paramount to receiving the best Healthcare. I am so very lucky to have Dr Laplace and associates in primary care looking after my well being.

Dr. Lea LaPlace is amazing!…read more If you don't already have a PCP, I'd absolutely recommend her. Busy small practice downtown on Freemason St by the mall. Free parking behind the building.

HORRIBLE. They don't return phone calls. I've been without insulin over a week messing around…read morewith them. Now im about to go up there and raise hell in person. You don't even deserve the 1 star but the system wouldn't let me post my review unless I gave you something!

excellent care given by my physician Dr. Skinner and I am satisfied with my care and they keep me…read moreinrformed

EVMS is a quality place to come and get healthcare. They are knowledgeable friendly accommodating…read more They specialize in primary Care general health assessments consultation for complex medical problems they have the room with toy issues that handle patient care education and clinical research for patients with inflammatory arthritis and other connective tissue disorders. They handle infectious diseases dedicated to the prevention and treatment of infectious disease specializing in treatments of HIV and AIDS. They also have sentara EVMS comprehensive sickle cell program which delivers multidisciplinary care our friend Taylor treatment plans that address the diverse and interconnected challenges face by sickle cell patients. I have only brought a couple people over here for different services and I had services done for cancer treatment. I was truly satisfied with my service. The building is beautiful the parking is terrible, sometimes you have to pay sometimes you don't sometimes you can get close parking sometimes you can't. This is a busy facility plus you have a children's hospital here you have a heart hospital and I think a sex change hospital here. PETA is JUST ABOUT across the street. It's near Ghent. Lots of great restaurants nearby.

HORRIBLE!!!!!!! The doctors are great. Friendly, professional, thorough. But good luck getting a…read morecallback from ANYONE. The person i was seeing left the practice. It took over a week for them to send a referral (after I'd called FOUR times). Now the dr they've referred me to needs two weeks to "review" my file before they can even schedule me. I'll be out of meds by then, but that seems to be of no concern to anyone but me. The doctors care about their patients. No one else there does. I'm currently looking for a new doctor, not because I dislike the doctor I have, but because of how poorly every other aspect of the practice is handled. I would NEVER recommend EVMS to anyone. Ever.

Had a visit scheduled today for 2 months now, with a follow up in 2 more weeks…read more My 3rd nurse practitioner to date in 3 years had left the practice. Got a notification text and my health app still show her as my doctor. Also had a chest x-ray scheduled today after labs and was told we only do these on Fridays. Never a word of cancelation. Steer clear

If I could give this practice zero stars I would…read more I was inactivated as a patient after 10+ years for being late to an appointment and then rescheduling an appointment I am caring for TWO dying parents at home and the rescheduled appointment was due to my father having another stroke. Dr. Banu Myeni did not care. I called him begging him to reconsider. He denied my pleas, and at a time when I needed him the most. He has NO sympathy, NO empathy, and wouldn't even help me by refilling my prescriptions until i got settled with a new PCP. I dont even know how he sleeps at night. This is NOT how a doctor should be.

Let me start off by saying I don't have much information on this review, my wife found this drs…read moreoffice in our area who was giving out vaccines because we were due for our 2nd dose a couple of weeks ago and the convenience and location was perfect for us to get fully vaccinated, so we made an appointment and took care of business!. The receptionist was very polite and had a great sense of humor ( sorry I don't remember her name ).

have a smile on your face, everyone treats you very nice and always give you a good day when you…read moreleave there, good people love going there.

I've been with Gen Care for a few months now. The first couple of months were okay. (Honeymoon…read morephase). After that, I noticed A LOT of "human errors". (Ex. I went in for a cat scan and when they brought me back to the room I noticed there was a needle and tubes (Blood test). I asked the nurse if that was for me and she said yes, she was taking 5 test. I informed her that I just had blood work done 2 weeks previous and that I was there for a cat scan. She excused herself and when she came back she told me that I could go back to the waiting room, I was the wrong patient. Had I not pointed out that I wasn't there for blood work, would she have continued with the "wrong patient"?! Another disappointing experience with Gen Care was when I got a phone call from them asking me what kind of strips did I need. "Strips? Is that for diabetes", I asked. She said yes, that I had called the week before requesting strips. Again, I informed her that I don't have diabetes. She replied that the request was in my file. (again, human error?) I had called the week before, but it was for a UTI! I had brought a urine sample to them previous to the phone call made a week ago and had not heard anything. She put me on hold, came back and said my result was negative... Weeks later, I am still suffering. I got a call since then, cancelling my April 28th appt. rescheduling it the end of May. I said okay, and asked what am I suppose to do with this UTI. She said to bring in another sample and they would send it out. If it comes back negative again, they will refer me to a urologist. Enough is enough. They give me the impression that they don't care about me or what I am going through. I just got off the phone with Humana and have changed providers.

Nothing better anywhere. Top quality. As with Cheers TV show, everybody knows your name…read more NO WAITING! Seemed like "doctor who treated me when my regular PCP was out of the office had read my whole medical record, a feat similar to reading War and Peace.

Many of you may not be familiar with concierge medicine, but they are a new way of practicing…read moremedicine (or the way medicine SHOULD be practiced). These businesses are popping up in big cities all over the US and is playing a new role in primary care. Basically, patients pay a yearly fee to have access to these doctors 24 hours day, 7 days a week. You get a secret after hours number that you can call on weekends to ask questions or request prescriptions. They will come visit you in the Norfolk General Hospital if you ever become an inpatient. You get at least 30 min for an appointment which you can schedule the same day. During the day, you can contact the doctor through email or phone. When you come through the door, you know you're getting quality care. The view from the top floor is breathtaking. You are immediately greeted and given a beverage. Parking is free with validation. Each doctor has their own nurse. The blood draw clinic is in the same building and they come to you. CT/MRI are nearby and the doctor gets back to you immediately! As with all doctor clinics, you have to find a doctor that matches your needs/personality. This group has several of them, each unique in their approach to patient care. I highly advise interviewing with more than one doctor before choosing one to settle on.