In one word, the service, by Christian, was AWESOME. Friendly, knowledgeable, and very quick service, along with helpful recommendations. My laptop, only 3 years old, was slow and hanging up. I tried cleaning apps and removing anything running in the background and could not resolve. Kevin's quickly diagnosed the issue as a slow harddrive, effortlessly cloned all info/programs (a nitemare in other "computer repair" shops), and kept me appraised of the diagnosis and updates. (I did not have to chase down an answer or estimate for completion as with other shops). I have experience with other computer fixit shops, and by far, I had more information, more communication, less worry, and full clarity on the repairs. In addition, they provided additional recommendations for me to benefit my computer's efficiency, and not as pressure but as education, which was extremely appreciated. My experience with Kevin's was top notch and smooth. Thank you ever so much! read more

I highly recommend Kevin's Computer Service. They are very professional, knowledgeable, quick, and offer pretty fair rates for their services. The replaced my Mac Mini hard drive, what is not an easy fix due to the overall integration inside the new apple products, and it has been working wonderfully since then. They also fixed one of my gaming laptops and it is still running like a champ! They even follow up with customers to ensure all is working fine! read more

THANK YOU, Greg and Christian! I brought in my water damaged laptop *in a panic* and they calmed me down and told me what they'd try to do for data recovery. Within 2 hours and right before closing they contacted me with good news--they had found my data and could back it up onto a new external hard drive ($100) or I could bring in something of my own. I brought in my new laptop when they opened in the morning and after another 2 hours everything had been migrated from the old (I thought lost) laptop to the new one. Total charge $150 and they only charge you if they can recover your data. Friendly, no judgment, calming, quick. CALL THEM! read more

These guys are the repair guys you are looking for... honest, well priced, on time. PERIOD. I can't tell you how many times these guys have done work for me, probably 10 or 12 times since I bring them tech from my bosses office too. read more

Love these guys. Immediate and careful attention to my needs. From desktop to laptop to I-Phone, they fixed it all. YAHOO

had a cracked screen on my Iphone. Kevin's had it replaced and up and running for me in about 2 hours! Great people that know what they are doing read more

All of a sudden was having mega problems with my iphone so ran to Kevins in Dana Point for help. Had used them before and they were great. Alex greeted me, took my iphone into his magic hands, did a couple of things and within seconds said "It's fixed", I couldn't believe he solved my problem so quickly and restored not only my iphone, but my heart rate back to normal. Thank you Alex and Kevin, we love you guys! Dr. Norman Huefner read more

Very helpful fixed my I Phone I'm no time wonderful experience great hours and friendly too

I really love Kevin's! Anytime I have used their service,I have been so pleased with their professionalism, responsiveness, and ability to communicate well with one who is somewhat techno-challenged;) They have done repairs for me beautifully, and just this week I needed help formatting a new external backup drive. I had Googled how-to videos, did my best to follow the video's recommended procedure, and ended up more confused than when I started! But in just about a 15 minute consultation, all was solved and I now know exactly how to use the external drive...along with a few other little nifty tips! I was only charged $25, and it saved me so much time and completely dissipated my frustration with trying to do it on my own. Thx Kevin's!! read more

Kevin was great. On time and fixed the problem within 15 minutes. Very professional and friendly, would use them again. read more

John, in the Dana Point store, was to be able to fix my badly screwed up iMac as quickly and perfectly as I could have possibly hoped for! I had a failed hard drive and other issues that I know were tough to fix because I had just worked with 3 senior techs at Apple for more than 6 hours in total, but to no avail. John fixed it al: hardware, software, malware, viruses, etc. Hooray! Finally, in addition to his tech skills John has great communication skills, including patience, empathy, and even compassion; I felt like I was talking with a psychotherapist! Thanks to Kevin's Computers for making John available! read more

They did a great job and made my family all so happy. We had an external drive that we transferred all our Xbox 360 games on to and all of a sudden it stopped working. We were all so sad and thought that we had lost everything forever. I found Kevins Computer on Yelp and they said they recover data or we don't pay so I gave it a try since I had nothing to lose. I didn't think it was possible, but they did it!! Recovered it all and transferred it back on my Xbox drive. Now we have all our progress back and couldn't be happier! Now I just need to back it up so this does not happen again. I would highly recommend them!! Thank you again so much!! read more

First impressions are everything. Two hours late, so I canceled. It's insulting when a business thinks their time is more important than yours. I was assured when I made my appointment this would NOT happen. If it happened once it could happen again. read more

I would like to highly recommend Kevin's computer services to anyone looking for help with computers and accessories. I have been a customer of Kevin's for 8 years, and its a great company! John in Dana Point, just copied all my files and information to my new PC. John was very professional, kind and fast! I cant thank him enough for making this a stress free service! Its a one stop shop for us people who need computer help and service. Thanks Kevin, Lin R read more

Horrible, absolutely do not go here. I brought in my laptop yesterday because the WiFi was not working. I paid them the fifty dollars for the diagnostics. They called and said nothing was wrong.so I picked it up today. While I was still there I turned it on and no WiFi. The guy that worked on it said of course there is but he couldn't find it. The fix was for me to spend forty dollars on an external antenna that I could have bought yesterday and saved the fifty dollars. They could care less and even told me it was my fault. I'm not even sure if what I bought was new. I spent several hundred dollars at Kevin's a year ago having this laptop updated with a solid state drive. I thought they would treat me right but was I wrong. The guy kept talking about how it wasn't his fault and so on. I asked him to stop talking several times so I could just pay and leave but he wouldn't. One of the most horrible service experiences I have endured. Kevin, I've owned a business. I know how credit cards work and if you really wanted to refund me you would have done it but, you didn't. No one needs to provide permission to get their money back. read more

My iPhone ran out of battery power and I needed a replacement on New Years Eve. They were open and had it done in 2 hours. Great job and great service. Thanks!!!! read more

Kevin's came out and corrected a few issues and also helped with remote access online. I was pleased with the service.

My hard drive died, so I took my computer to the Dana Point store. I was told they would replace the hard drive and transfer the data to the new drive for $150.00. (I supplied the new hard drive.) So I approved the repairs. Later when I called, I was told that it would be an additional $150 to reinstall Windows. Now the total cost doubled to $300 plus what I had already paid for buying the hard drive. If they had told me that it would be $300 in the first place, I would not have spent that much to repair my $400 Dell computer. But now I was stuck having already approved of the hard drive replacement. Although it seemed like a bait and switch, I went ahead and paid the additional $150. When I brought the computer home, almost everything I had on the computer was gone. It was a clean slate. Maybe they knew that would happen, but they never told me. It was basically useless. But it gets worse. I have written three novels. The manuscripts were on my Word Program. I was told they were all saved and were on the new hard drive, but that is not true. They are gone. It's been a total loss for me, $300 down the toilet. read more

I needed some work and other things for my computer,iPad and cell phone. This is my second visit to Kevin's computer . I was extremely happy with Anthony, the tech, who work on my devices. His work was focused and resolved my problems at a reasonable price. I cannot say enough good things about him and Kevin's Computers. HIGHLY RECOMMEND them. Jim Kosik Laguna Beach....... read more

Dropped in on a Saturday morning (on a recommendation from a friend) to get my shattered iPhone screen replaced...no problem can do in 90 min! Fast friendly service. $90 maybe a little pricey but assured me the screen was genuine and not cheap Chinese substitute ...would definitely go back read more

My son's very expensive gaming computer crashed and died! Yup, he lost everything! However, Kevin and his team were able to put in a new hard drive (at an affordable price), and now my son has a brand new computer. Dare I say, better than it was before? This Jersey Girl doesn't lie (and she also loves local business) ... need to have your computer fixed? Kevin's Computer Service is the place to go! Honest, Professional, Affordable ... HIGHLY RECOMMENDED read more

Very friendly and super fast service, no issues with replacement iPhone battery and screen, definitely recommended.

This is the second time I have used Kevin's Computer Service. Will and John were great! I brought in my Mac because my C drive was stuck in scanning and repair mode. Will gave me a repair timeline between 24-48 hours. John texted me the next morning and said it was repaired and ready for pick up. We tested it onsite and it worked perfectly. I highly recommend Kevin's Computer Service for their quick, courteous and professional service as well as the fair pricing. read more

Quick service and a reasonable price. I recovered a hard drive. They work on both Mac and Windows. Kevin's was a godsend

I had a challenging upgrade needed to a former work Mac laptop that was beyond my skill level, Will and John sorted it out! They were thorough, professional and communicated with me regularly with updates on their progress. it is the first time I have used them, but will not be the last, I highly recommend them! Well done, Gentlemen. read more

Great service and very knowledgeable individuals that work there. I trust them completely with my computer issues. Very helpful and reliable. read more

Really was a Pleasure dealing with these Guys Grant is a class act all the way. Really informative very attentive to my needs as this was a work PC he got everything completed and back to me on time. Great Job Grant thank you again bud. I will be telling everyone about You guys. Keep up the Good Work read more

Kevin in the Dana Point office was extremely helpful and confident in being able to help us with a dead hard disk. We were not disappointed. He is the "go-to" computer repair store in this area. Thanks Kevin (and Victor). read more

What can I say - great service. Polite knowledgeable and quick. I brought in an iPhone 5 that need the screen fixed and it was done within the hour. In and out. Well two week later my daughter dropped the phone and because of the great service I went back and it was a different guy but we had the same great service. I think the rates are fair. read more

You can't go wrong with this company - they were efficient, courteous and on time delivering what they promised. Thanks, for saving me!! :)

Great service. He's bailed me out twice over the past few years and both times it was done quickly and at reasonable prices. I wouldn't go anywhere else. read more

Kevin fixed my old phone and replaced the glass. It took a little longer than the time promised, but I can't complain about a job done well. He was very honest and got the phone back up and running. The new glass makes it look like new again. His rates are fair, and my husband and I would definitely go back to him before anyone else in the area for phone repairs. read more

Kevin's service in Dana Point was beyond what I expected. They not only fixed my AOL problem but upgraded my old hard drive to the latest SSD unit. All this at a reasonable price. read more

Excellent service, excellent customer service! They went above and beyond and transported my computer to the Dana point location for easier pick up. Thank you guys my computer is perfect! read more

Thank you Anthony and Greg! Ok my Lenovo laptop was crap and a virus destroyed my files even though I had McAfee. I bought one of Kevin's refurbished laptops and Anthony took the time to recover and transfer most of my files; salvaging what he could. When I got it home Outlook wasn't working; took it back and they worked on it until the new computer was working perfectly. This business is totally honest and I will definitely use them again (hopefully not soon). Everything is working now- you guys are awesome! read more

I'm usually pretty good at troubleshooting on my own, however I recently had two issues where I needed help. So thankful Kevin's Computer Service is in my neck of the woods for times like this! Great service, knowledge and communication! read more

Actually, I was a bit hesitant to leave my laptop with anyone. However, it was running so slow that something had to be done! I was just planning on a new purchase. I had heard about Kevin's computers and good reviews. I spoke to them by phone and then took the computer in. They spent plenty of time explaining the problem. The service was very fast and they kept me posted all along the way. So far, so good, the computer now runs like new and everything works great. Very pleased. read more

Great service from Greg, the technician who came to my new home to help me get my computer system back to where I could use both my desk and laptops. He was friendly and professional and the price was fair. I will trust Kevin's for all our future computer needs and questions. read more

I had absolutely the best possible experience here! My laptop screen's pixels were dying, and my screen was slowly going black. Apple quoted me $900, Best Buy quoted me $400 plus a 4 week turn around time. Neither of these were an option for me as a college student paying her own bills. My last hope was a local shop, and I came across Kevins!! I called, they told me to come in to better evaluate my laptop. When they finished the evaluation they gave me a quote for the price and when the part (new laptop screen) would arrive. When the screen finally arrived (right as quoted I would add) I had a time crunch and they were SO FLEXIBLE with me. They hurriedly fixed my laptop and I was able to pick it up at the exact time I needed it. I highly recommend Kevins to anybody looking for quality service, quality repair, and quality people to interact with. I will definitely be taking all future electronic issues to Kevins!! read more

They did a great job fixing my computer. I will use them again for any computer issues.