They were quick to fix my window! I so appreciated the quick service, they were able to schedule me…read morejust a couple days out which was a blessing. I dropped my car off and walked to Sunrise Breakfast Shoppe. A few minutes after I finished my breakfast I received the call that it was ready for pickup. I couldn't tell my side window was ever broken. Months later and it still works perfectly. I really wish they did small windshield repairs too -- I have a few chips that I wanted done at the same time but they don't offer the service.

I absolutely HATED this entire experience. This was by far the worst experience I've ever had with…read morea business!! What made it so bad wasn't simply that it took nearly FIVE MONTHS to get the windshield replaced. It was how Coastal Glass handled the entire process and how I was treated as a customer. They were rude and unprofessional! I have a Corvette Grand Sport and specifically wanted an OEM GM windshield. I originally started the claim with another glass company, but the OEM authorization became tied up in delays. Coastal told me they could obtain the OEM glass through my existing insurance claim without me having to pay anything out of pocket, so I moved the job to them. At the time, I thought I had finally found the right company. I was wrong. When Coastal first told me my OEM windshield had arrived, I drove approximately 20 miles to their shop. Because of the type of car I own and how long I had already waited, I wanted to see the windshield and inspect my car before the work began. Instead of making me feel comfortable about entrusting my vehicle to them, the owner Kate seemed irritated that I wanted to take pictures of my own car and see the glass before installation. They eventually brought the windshield out, and then discovered there was a defect and couldn't install it. I had made the trip for nothing. After that experience, I made what I thought was an extremely reasonable request: please fully inspect the next windshield before calling me to drive all the way back to the shop. Kate's reaction to that request was astonishing. She became upset about me questioning their process and actually told me that she didn't want my business and that I should find another installer. I had already been waiting months at that point and did not want to start this insurance/OEM process all over again with another company, so I had to swallow my frustration and try to smooth things over just so I could finally get this nightmare over with. Weeks later, I was called back because another windshield had arrived. I drove there again, inspected the glass again, and this time one of their own technicians identified another defect. Once again, no installation. Once again, another windshield had to be ordered. At that point I was furious, but considering my previous interaction with Kate, and how fragile it seems she is when it comes to a customer who asks questions, I didn't even feel comfortable expressing my frustration because I was concerned that she would refuse the job altogether. Finally, another OEM windshield arrived and was installed on August 27. But they didn't even tape the glass down. I have not had any issues as of 4 days later But getting the final result does not erase the experience. As A customer--particularly one entrusting a company with a vehicle they care deeply about--I should be able to ask questions, photograph my own vehicle, inspect a replacement part before installation, and ask that a replacement part be checked before making another unnecessary trip without being made to feel like a nuisance. I never expected Coastal to control manufacturer defects or backorders. But I did expect them to set realistic expectations and have some knowledge. Also, I expected communication, organization, professionalism and some understanding of why a customer would become concerned after repeated problems. Instead, I often felt like my questions were an inconvenience to them. And Having the owner actually tell me she didn't want my business was what did it for me! This company doesn't understand customer appreciation. So in summary Five months, Multiple OEM windshields, Multiple unnecessary trips. An owner who told me she didn't want my business. And a customer who ultimately felt like he had to stop asking questions just to make sure the company would finish the job. That's why, despite eventually receiving the windshield I wanted, I cannot recommend Coastal Glass. The problem wasn't simply what went wrong. It was how they treated me when things went wrong. They didn't seem concerned, prepared or knowledgeable as to WHY this was happening. and they were VERY unprofessional in handling it !This is by far the WORST business I've ever dealt with

I called before their stated hours hoping I could leave a message and they answered the phone. I…read morewas able to schedule an appointment for the same day and they were actually out in less than 2 hours. They charged half of what I was quoted at another national company and the quality of service was great. The technician was friendly and did a great job. I highly recommend them.

Darrell is Not honest. I was quoted $73 before the job was completed. When Darrell arrived to…read morerepair my windshield he gave me a quote of $92.00 because of the additional crack. I sent 2 pictures of the cracks prior to the service and he quoted me $73.00. I didn't know it was a tip for the service because the information was not provided to me. He included a $73.15 tip for the service. because he left the invoice in my car. That wasn't told to me either. I paid the $146.09 but I will NEVER use this company again. Darrell should have been HONEST and provided a breakdown of his services. The experience was horrible.

Writing this review after almost a year after receiving this repair on my truck sunroof. I can…read moretruly say the service was top quality and worth ever cent! The tech and service team were, very knowledgeable and they provide superb service. I can't say that about anyone else in the Hampton Roads area.

I had the unfortunate luck of a small rock shattering the rear window on my '15 Mazda MX-5. Called…read moreand spoke to Lee late on a Friday. He was kind enough to spend a bit of time to discuss circumstances and advised, he'd have Raven follow-up with me on Monday. After everything was coordinated, I dropped off my car of with Lee explaining the job isn't simple/easy but he and his son, Chris would take good care of my it. He even gave me a lift home as I have no family to help me out. Lee, Chris, Raven kept me up to date as the job progressed which I greatly appreciated. Picked up my car and everything looked and worked perfectly! I knew upon speaking with Lee the first time, that he has a great deal of knowledge & experience and I had no hesitation in having him & Chris replacing the window. They stuck to the original repair quote eventhough, it took more time to get the job done with precision. They truly possess a wealth of experience and the entire staff is a credit to the profession and the community! Thanks for everything!!!

I went in there with little to no knowledge on Tint and they were very helpful. Helped me better…read moreunderstand what I was putting my money into without just trying to sell me on something.

Received service requested on 4 vehicles in my household. We paid a pretty penny, but received what…read morewe asked for.

Great job!!! Loved the quality and paying attention to detail. Nice waiting area and explained the…read moredifference of the ceramic vs regular window tints.

Terry is the man!! Very informative, very kind and considerate, and a savant with tint application;…read morea pro through and through! Sarah is an absolute gem and was a joy to communicate with! She responds quickly, she was down to earth and understanding with some confusions on pricing; everything one hopes for in a sales rep. Shop owner: keep these two happy and as long as you can, they are definitely the reason why I chose y'all for my business. :) I absolutely recommend this shop for tinting!

I had the window tint removed by the dealer who sold me my car and when I got home, one window…read morewould not open and the other one stuck. JD Tint removed the residue and my windows work great now. His was very professional and his shop was clean and comfortable. I would recommend his work to anyone in need of window tinting/removal.

Perfection! Contact these guys with your tint needs first!! They are awesome at giving you the…read moreappointment time and day (or night) that best fits your schedule. He measured the darkness of my current tint because I like it a little darker. He removed the existing tint and put the ceramic on. It's beautiful! Having unscratched tint from kids and pets in the SUV is a game changer! Great price too - so worth it! THANK YOU JD TINT SHOP!

Can't say enough good things about Low Price Auto Glass. First off, they live up to the name. I…read morecalled four different shops and their price was the lowest by a long shot (in some cases, by hundreds of dollars). They got me in within a few days and I decided to wait at the shop while the repair occurred since they are a bit out of the way. That said, I was quoted 3-4 hours and it took roughly two; under promised and over delivered! In terms of windshield quality, this thing is just as good as OEM. Glass is clear and the install was clean. Multiple storms since the install and have no leaks. If you're looking for a place to get your windshield replaced, this is the one!

Quick service and the staff is very respectful. Location is good. The work completed was great.read more

I needed all my vehicles tinted. So I reached out through the trusty Yelp service request program…read moreand bam... Tinttent was one of the high rated folks on Yelp. They reached out to me via text and answering a few questions, we setup our appointment for him to come over and get my vehicles done. First thing - I'm a big stickler for being on time. On timing he was perfect. Even gave a text on ETA. Much appreciated. He showed up and was very easy to work with. He didn't need much in terms of support and was very amenable to any changes and questions I had about the process (I was a bit picky on my requests). He was even open to adding in a buddy's car last minute. This experience was A+++ service and quality. Seriously... you'd be VERY hard-pressed to find others in the business that deliver this level of quality and hospitality. I can tell that he stands by his work and his product and look forward to working with him again. Thank you Tinttent! Food Taste: n/a Overall Service: 5 Value of service to cost: 5 Facility: 5 Ambiance: Chill - easy to work with Repeat customer: yeah Dog Friendly: n/a - but didn't have any issue in meeting Coco

Absolutely fantastic service. This is easily the best tint job I've ever gotten (every piece is cut…read moreby hand) and you couldn't ask for a nicer guy to come to your house and install. Over the top great service all around. I recommend TintTent to absolutely everyone and am considering having my other car redone (previously tinted somewhere else).