Estimator pleasant & professional. Actual service technician for the spot treatments made no attempt to protect carpet or bedding. I put down protection for him. Next he proceeded to leave residue in an entryway & I asked him to sweep it up, which he did upon my request. I reported to the owner what I felt was lack of training and he "thanked me for my input" No apology, which would have gone a long way & even prevented this negative review. read more

We're new to the area and had Key Termite come out to follow up on the previous inspection. We've been so pleased with the entire experience--from the friendly office staff who scheduled our service, to the professional team who addressed the issues at our home, to the thorough follow-up afterward. Their professionalism and attention to detail have been outstanding. We would gladly recommend Key Termite. read more

I had a termite fumigation scheduled for my rental house this morning. Key Termite just called me to let me know the gas meter to the separate house on the back property would need to be turned off. I have tenants in both of these homes. My tenants in the front home are in a motel. Their kids are at the grandmothers in Turlock. She drove all the way over to get the kids. The food is out of the house and all there belongings are bagged up. The fumigation had to be cancelled because I couldn't turn off the gas to the back house without notifying the tenant and having them stay some where else for three days. Key Termite SUCKS. The lady on the phone said there inspector did not make note of the meter situation. I certainly will not being using them in the future. read more

My wife and I have been using Key Pest Control for several years now. They provide service to one of our properties on the Central Coast. Our tenants would alert us to minor insect problems and call Key for service. We would rely on the tenants for notification of an issue and John from Key would handle it. After our tenants moved out so that we could renovate and start using the property as a second home, I spoke with John on the phone about regular service and it has been great. Each month John arrives at the property and does an inspection of rodent bait stations, refills them if necessary and then sprays for ants and spiders. I know this because John calls me after each visit and when we have visited the property, there have been zero pests or evidence of pests. This has worked out great for us as we reside in Southern California and have peace of mind that pest control is under control by John from Key Pest Control. read more

They were on time, all the people we worked with were on time, friendly, helpful. And gave us good information. They not only covered the house but also put in poison for the post mites we get here. Recommended by our neighbor. read more

I could not be happier with the performance of Key Termite. This is an extremely well organized & diligent company with competitive pricing, knowledgeable & trustworthy personnel & quick accommodating service. Bart, the inspector wasn't afraid to crawl, climb & investigate every nook & cranny...something that no other companies performed to his extent; He knows his stuff! The licensed fumigator, Marcelino, was also one of the hardest working & caring people I have met, monitoring necessary concentrations ensuring adequate fumigation dosages at times most of us are asleep or enjoying restful evenings. His entire staff collaborate as a team. And the office glides with finesse & efficiency with Bailey putting you at ease & understanding on a process that could be potentially a nerve wracking ordeal had they not covered absolutely detail & answered every question. Key Termite & Pest Control is truly the industry leader on the Central Coast for a reason! Thank you for a great experience & exceptional job. -Pismo Bob's termite & pest control company of choice. read more

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I couldn't be happier with Key Pest Control. John, my serviceman, is wonderful !!!!! and all the staff in the office is so courteous and helpful each time I phone. read more

After a heavy storm, we had a huge ant problem. We'd get rid of them for a while but they kept coming back. My friend recommended Key. John came out, and looked everything over. I was impressed by his knowledge and willingness to go the extra mile. I feel like we're in good shape going forward. I highly recommend Key Pest Control! read more

Key came today, I was very happy with the results and the service guy gave me several helpful tips to follow up on. Plus, I know for a fact, their prices are very very competitive. read more

I hired Key Termite and Pest Control in 2019 to Tent my house and take care of all my Termite Issues. I 2022 I hired them and found I had $19000 in new termite damage. I called them out to do some of the repair work and they would not warrant there work. I paid another company to complete the work properly. After speaking to my real estate agent she said they have a bad reputation and do not use them. read more

Key Termite may be a good company, but unfortunately, they have a subsidiary that is horrible! M & M Fumigation is rude, and dangerous in their lack of honesty. They showed up three HOURS early to an appointment where the occupant had made it clear she worked from home. My daughter had just begun teaching online when this man came in and told her she had to leave! She tried to explain he needed to come back at the time agreed because she was working, but he would not leave her alone. She went to work in her car, where she could not get good reception and she was in the hot sun. She could not leave and go somewhere else because they had completely blocked the driveway with their trucks. I went in to get the last of the things from her refrigerator while she was trying to teach, and the man said it was empty and I had to leave. A whole drawer of lunch meat and cheeses was destroyed. That is expensive, but he didn't care. They told her they were going to release tear gas inside the house to keep people from going back in, but it would be fine by the time she planned to return. TOTAL LIE!!! It was a full week after they were told it was safe to return before the headaches stopped and they could close the windows on the house. The tear gas was trapped between pillows and blankets. The tear gas was trapped in the couch cushions. The tear gas was trapped between the hanging clothes in the closets. The tear gas was trapped between stacks of folded towels. Every time anyone, including children, in the family moved or sat on anything cloth, a vapor of tear gas floated up. They felt sick for a full week, but had to try to function with work and school. NO consideration for their health, work schedules, or personal property was given. I have never seen such complete disregard for the health or property of the people who paid for this "service." They lost work on literally dozens of properties because of this. The owners of this property have multiple properties in this county, as do some of the family members. None of us or our contacts will EVER use M & M Fumigation, and that is who Key Termite uses. Disgusting, disgraceful, and dangerous to your health. read more

Key Termite & Pest Control - Do NOT use this division of Key Termite! Dangerous to your health! - Pest Control Near Me - Atascadero, California

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I was very wary of any pest control company after reading some of the complaints in some reviews, but after Key was recommended by a local realtor, I called them. I had seen signs of termites in my Morro Bay home so I was not surprised when their free inspection confirmed the problem. I was surprised at Dave's low estimate of the cost of the treatment he recommended and at being offered more than one option. Honesty always gets my business! read more

They never finished the work on my house and after repeated calls to them, they still don't come out. They say they will, but they don't

Although our company and family has worked with Key Termite for many years, I have yet to write them the review that they deserve. I so appreciate their knowledge, respect for my clients, care of our tenants, and expert problem solving with the broad issues of termite, fungus and pest work. Their subs are respectful and do quality work, that Key Termite and the company owner, Tyler, stands behind their reports and their work with consistent integrity. Their inspectors Bard, Dave, and Tyler are great to work with and do their homework. In the office, Bailey, Debi C, Debbie W, and Lisa are very responsive, accurate, and pleasant to talk to. John, their tech, does very diligent work. I highly recommend them and I do so frequently. Thank you Key! read more

It is never a great day that you discover pests in your home or business, however doing business with Key Termite and Pest Control was fantastic! I called Lisa at Key and she dispatched two amazing individuals to assist me in 30 minutes! Jon and Josh from Key arrived promptly and provided top of the line service. They were professional, respectful, and thorough. They treated me like family! Their level of service and time provided was extremely generous for their price. I would recommend Key Termite and Pest Control to anyone who needs a quality pest exterminator quickly! Great service with a smile! Thank you Jon and Josh for your help! :) read more

Thank you, Lisa. I appreciate your professionalism and attention to customer feedback. All is well.

I have been in the real estate business in Atascadero for over 45 years. I have always recommend them to my clients for inspections. Key has done 100s of inspection over the years. They have always backed up their inspections. Should there be something that was missed just a call to the office and a re inspection in done in a timely manner without charge. I don't ever recall a complaint from a client that wasn't rectified. Any recommend work can be completed by Key or someone else. That's your call. read more

We have been using Key Termite and Pest Control for many years now. Their service schedule is flexible and we have chosen the On Demand option meaning that we call them once or twice a year for service. The man providing the service is Bryan. He is knowledgeable, experienced, thorough and punctual. He is careful and mindful where and what kind of pesticide he uses. The company in fact provides a detailed list of the amount and name of pesticides used. We are happy with this company and of course with Bryan and strongly recommend their services. read more

We have used this pest control company for two separate houses out in the Independence Ranch area and have had nothing but a great experience. We had a literal earwig infestation initially in a rental and, boy, what a night and day difference! Similarly in our second rental, which had been vacant for a few months, we needed to get the bugs under control. Same great outcome. If you think you can buy Home Defense and do what this company does you're wrong. We tried it- just called the "bug guy"! Lisa, who does the coordinating of schedules, has always accommodated our needs, using the service on and off as needed, and even fit someone in to do our move-out spray that was required within a week's notice. She's also a gem who has helped me calculated prices out to fit our financial needs as well. Lastly, every guy that's come out to spray has been very friendly. Overall, just a great service! read more

If I could give 100 stars I would. Everyone I've had contact with from Key Termite has been super helpful and professional. But I want to give an extra special shout out to Bryan. Bryan was/is extremely knowledgeable about pests -- from their behavior to how to effectively eradicate them. He took the time to thoroughly answer all of my questions with thoughtful and honest responses. Bryan is clearly an expert at what he does with extensive experience and knowledge. I have a nearly debilitating fear of bugs/pests, but after working with Bryan from Key Termite I feel totally confident about how to proceed and give this company my full trust. Also worth noting, at no point did a feel any sort of pressure to purchase / sign up for a service, rather, Bryan clearly laid out all my options and made sure I had all the information I needed to make an informed decision. I will be going to Key Termite for ALL future pest issues/ concerns. read more

I've had a hard time with ants this summer and Ive had so much support from all of the staff. Lisa was very helpful and called me back first thing in the morning after I left a message on a Sunday night. I have a medically fragile son and the guy that they sent was patient while I attended to my son as well as taking proper covid precautions while interacting with me. He was very knowledgeable and helpful. I'm sorry I can't remember his name. I wanted to write a review bc I have to interact with many different kinds of professionals on a regular basis bc of my son and I've gotten a lot of unkind treatment for various reasons.... probably just ppl being exhausted and not intending to be as rude as they present themselves. Because of my personal experiences, I want to express my appreciation for Key Termite's great customer service Thank you all read more

Wanted to send a shout out to John F. @ Key Termite & Pest Control for such great pest service. John came for his monthly service to our property today in Atascadero & went above & beyond in locating gophers that had undermined an area & hopefully stopping them from creating an additional issues. A "Big thanks to John" for being so attentive & going the extra mile in for a job really well done! read more

Scam artists. Had house reinspected, they said there were problems, I fixed them, they didn't reinspect until I made them. That's a scam to charge you a reinspect fee. The house was inspected twice in the 3 years prior and they didn't find these issues. Regarding the response from Key: No, the problem was that you wouldn't come out for the re-inspection but charged me for it. You only came out after I argued with you. And if you're not charging enough for inspections and re-inspections, that's your fault/problem, not mine. read more

I had another local company come out and just skim thru the bid process. They barely examined the home. But Taylor is amazing at how much he cares and explains to you about this process. He tests every piece of wood and truly cares that they find and get rid of the "bad bugs"! He respects his license to provide this service to our community. We appreciated how hard he worked and the report he produced, We scheduled a tenting and they educated us through that process and I feel they really care about what they do. The owner and Debbie Wilson are beyond professional and caring about the unique needs of our particular situation. Our hearts were warmed in a time when we felt sad by they're thoughtfulness and kindness. This is where being in a small town where people matter more than numbers really builds your faith in good humans up and truly makes your week and month better. We will always remember your kind gestures in our hour of need. Thank you for the excellent and thorough work to get rid of those termites. read more

Tyler from Key Termite recently did a pest inspection for me. I was looking for a second opinion on a pest report that was done by a different company, which I received from a home seller during their disclosures. Tyler did a thorough inspection and spent a lot of time walking me through the various issues he found. He got into the crawlspaces and discovered a potentially serious water accumulation and fungus issue that wasn't in the other company's report. He also found multiple other issues of wood rot and fungus infection and mentioned various potential problems to fix before they caused damage. Almost none of these issues were in the other company's report, which had been done just a few days before Tyler's inspection. I was very pleased with the service I received and would definitely use Key Termite again in the future. read more

Obviously not closed on a Saturday morning at 6:17 am ! your company thought it was ok to remove a complete house fumigating tent before it was even light out!! Had my whole house up .. I think this is very unprofessional .. And your workers didnt even try to be quiet.. read more

I wish I could be writing a better review for Key Termite, and despite their somewhat ungainly attempts to make things right as we encountered several problems along the way, the work they were hired to do is still unfinished and I'm not happy. Firstly the initial inspector, Tim Ridley, did a good job. He quoted me the maximum possible cost to repair the non-termite damage my home was going to need as part of our refinance. Also agreed to re-inspect at no cost. All his numbers looked great and I went with. That's where the problems started. The workers came to do the job, finished in 1.5 hours. They asked my wife for the trim paint upon arrival, which they needed to paint after installing a fascia board. Then they left without announcing they were doing so. Trim unpainted. Strike one. Got billed for this work. The amount was about double the quoted amount. Took me about 15 e-mails to get the folks at the office to invoice me for the agreed-to-amount. Strike two. Paid my invoice, finally got a worker scheduled to come out and finish painting. Informed Debbie in the office that somebody would be home all day. Worker arrived, never checked in, never checked out, did not paint all of the areas that they repaired. Strike three. Its unfortunate that any business plays the blame game when challenged by customers, but Key seems expert in this. "It's the contractors fault. The inspector never told our guys that. I didn't know anybody was going to be home". Unprofessional. Terrible communications. I get the feeling they hoped their overcharge would just sail on through like so many likely do. Not confidence inspiring. I'm telling my realtor and loan-writing folk to recommend another company. Not a happy experience. Avoid. read more

The most disrespectful employees. I would NEVER recommend this company. I returned home after a four-day fumigation and found all my doors wide open..no workers present. Then I found they had helped themselves to my bathroom. I live alone...I'm female..and the seat was up. Gross. They also ripped out the door to my storage unit..without thinking ahead. They didn't have the replacement materials so they left all my belongings exposed to the world and weather..awesome. When the workers returned two and three days later, they had used my restroom AGAIN. Both times. Leaving the seat up. I mean come on!!!! Just plain bad business practices. Not to mention disgusting. Horrible horrible service. read more

The service may great, but Ill never know since they never returned my call. Bad local service, so going with a national company.

Well, I had no problems with the inspection provided, except that the company broke into parts of my home to do it. I could have dealt with that, except that the staff responding to my complaint refused to admit any issue, nor that anyone had trespassed. Someone needs to teach them a little customer service. read more

We paid $125 for start up service. Came home & found that the tech sprayed a small area & left without removing webs & spiders. (We live in an RV, very small area) When confronting the tech, he made up excuses for his poor work. We spoke with the owner & w/drew our payment as the service had not been done properly. The owner offered to send a tech back out to complete job. After requesting a dif. tech w/ the owner & also two times with the office girls, the same tech showed up & with more excuses. Needless to say we discontinued our service the day we started our service. We just don't need the drama. It shouldn't be that complicated. read more

Shane, with Key pest control came to my house today to replace some fascia board that had dry rot. Did a great job, looks like new, painted and cleaned up. Very professional! read more

We hired Key Termite to do an escrow pest inspection. I was very impressed by the professionalism and care that the inspector took when he came to our house. He was thorough, on time (actually even 10 min early!) and quick. Might seem silly, but I was also VERY impressed because he noticed a sign on our door about taking off shoes because we have babies and he knocked very lightly (which was good because it was naptime), not many people put 2 and 2 together and have the courtsey to think about others. Highly recommend Key Termite! read more

I'd give this company a minus rating if I could. We have a home listed for sale in Atascadero and this company did the home inspection for the prospective buyers. We had an inspection by Doolin's Pest Control and his estimate for repairs. He came up with expected and reasonable repairs which we are having done. The report from Key Termite estimates repairs totaling $30,000. and listed outrageous and unnecessary repairs. Doolin just repaired in four hours a job estimated by Key to cost $7,000. This company is ridiculous in their numbers and an insult to anyone who knows anything about not getting taken by crooks. I recommend you NOT hire this company if you want an honest assessment of your home. read more

Thank you Mark Maxwell for coming to the Atascadero Association of Realtors meeting on August 6, 2014! Mark took time out of his busy schedule to put on a funny and informative game of "Pest Inspection Jeopardy". Using the Jeopardy Game theme our real estate agents learned about the new changes for 2014 effecting real estate contracts and pest inspections. Good job Mark! Question: Termite Inspection Companies for $400.00 - Key Termite Answer: Who is the best at what they do and the oldest termite inspection company in San Luis Obispo County since 1945. read more

Key Termite & Pest Control - Pest Control Near Me - Atascadero, California

Very dishonest. Not sure I would trust an inspection from them. They quoted me one price and charged me four times more. No one is ever available to take my call, I am now convinced that the girl in the office specifically there to screen calls. I certainly hope you do not get this mistreatment that I have gotten. There are many companies in town high ethics. read more

I cannot recommend Key termite. They provided work in a timely manner but there workers did a lot of dammar to my roof. They were supposed to give me a pretenting report and a post tenting report. They did neither. I have a tile roof, they broke a large number of tiles and did not say anything read more

Key Termite is a great group of professionals there to help you with your pest problems. They are honest and thorough in their inspection and should your house need to be tented, they make the process as comfortable as possible. The owner Mark Maxwell and his team have years of pest control experience behind them. Their company is a great supporter of our community helping with several local projects. I highly recommend Mark and his team for your termite inspection and control needs. Good people! read more

Just had John F complete an initial pest service. He was warm and personable we were very impressed with his thoroughness, professionalism, and expertise. Although we have had this service for many years with another company and understood the process, John explained all of the details and made sure our understanding was clear. He also noted steps we have taken to protect our home against rodents and other small animals and reinforced our actions as applicable, while also offering additional tips. We feel that the switch to Key is a great move on our part and look forward to them providing a quarterly pest service for us as well as any termite services we might need in the future. Thanks John - we look forward to your next visit! read more

My wife and I recently purchased a lake home at Heritage Ranch, Lake Nacimiento. We contracted Owner Tyler to perform pest eradication. He and his co-worker arrived on time and did thorough job. They paid particular attention to leaving property as found. We recommend Key Termite very much. read more