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    Key West Concierge Best Concierge

    5.0 (1 review)

    Key West Concierge Best Concierge Photos

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    We've Got The Keys

    We've Got The Keys

    4.0
    (3 reviews)

    Maria helped us plan a week of fun for 40+ folks coming to town from all over the US for my wife's…read morebirthday party. Snorkeling with Fury, Kayak Tours with Lazy Dog, Scavenger Hunt, Birthday Party & Dinner at the Conch Republic right in the middle of the Christmas Tree lighting ceremony, finishing on a sunset cruise with Fury. Everyone had a great time and Maria helped make sure we picked the right events and setup reservation blocks for all our events, and then made sure the events we sponsored went flawlessly. The casual "Find the best KeyLime Pie contest" prompted a lot of fun facebook posting and the discovery of many different pies and a few top vote-getters! Maria spent time upfront to learn what kind of experience we wanted, and demonstrated a lot of experience on the island -- and through a series of emails and phone calls planned a series of activities. Ultimately, I didn't need to worry about anything when we got there! Lots of guests asked who helped plan this and said they will use We've Got The Keys for their next event in the Keys. Maria also helped bring in a fantastic photographer that captured our party from all angles. We came from quite a distance and so did many of our guests (Portland OR, Austin/Houston TX, Hershey/Harrisburg PA, Greensboro NC, Louisville, KY). Everyone enjoyed how the plan included both organized time and a lot of free play.

    This review is for their customer service, not their business - the reason is as follows…read more.. I contacted We've Got the Keys through their website several weeks ago, inquiring about setting up a time to discuss planning my Jan 2015 wedding. I got a quick email response from Jennifer asking for more information from me, saying they had my date available, etc... I replied to that email and then never heard back. A few days later I emailed again. And never heard back. A few days after that I called the office, on a Thursday, to try to set up an appointment to talk the next week. I was told that Jennifer was out with a client and had a busy weekend but would call me back on Monday. I was surprised that someone trying to gain my business wouldn't take the time to make a quick call or send an email to set up an appt but I figured I could wait until Monday. It is now a week later and I still haven't heard from anyone. Very disappointing. They may be very good at planning weddings but unfortunately, because of their poor communication & customer service, I will never know.

    Say Yes in Key West

    Say Yes in Key West

    4.7
    (12 reviews)

    After a year of trying to plan my wedding by myself, I was quite literally in tears because I did…read morenot have the time or experience to plan a wedding. My husband and I were paying for everything without any help, and it was nerve-wracking building spreadsheets and watching costs rise. I finally gave up and looked for a package company. Then we found Say Yes in Key West, and I thank goodness! From the moment I called them for the first time, all my stress and worry melted away. They took care of *every single detail* for a beautiful wedding with all the touches that made the special day I've always dreamed of even more amazing! We ordered the Hawaiian Paradise package for $3,000 with a ceremony at Fort Zachary Taylor State Park's R2 location. This particular location had an extra fee of $500, but it was absolutely worth it. This location is a beautiful swath of beach, gorgeous rocks, tropical foliage, and the beach faces the sunset perfectly. It is STUNNING, especially when the sun is setting. I couldn't have imagined a more romantic place to be married! They managed the difficult steps of the ceremony setup and breakdown, ensuring that all the vendors arrived on time, and I didn't have to worry about a thing! They handled the arbor, decorations, flowers, chairs, chair decorations, officiant, musician, photography, wedding cake, a beautiful sign made by a local artist, a ginger ale toast, transportation to and from the ceremony, and more. It seemed like an endless list, and they managed everything perfectly! The florals were absolutely exquisite! Say Yes had Karro Florals provide the flowers, and they were the most beautiful flowers I've ever seen in my life! I was so worried they wouldn't be premium flowers, but WOW, they were stunning! They included so many floral arrangements, and draped the flowers and beautiful fabrics over a gorgeous bamboo canopy on the beach. It was SO PRETTY! They had the cake delivered directly to our reception at the Rooftop Cafe, and it tasted so amazing, everyone loved it! We ordered a two-tier cake so we could keep the top for our anniversary. Say Yes handled all the details and served as the middle man for all my requests, and throughout every stage of the planning, they never made me feel bad for being particular about something or trying to save money. They really made it so easy, and it was the most absolutely incredible dream wedding! Just like a fairy tale! I definitely recommend them, you will not regret it!

    Nancy Chavez at Say Yes in Key West Weddings is an amazing planner, who did a world-class job for…read moreour event. We had a small wedding of 50 people at Margaritaville Resort. Out of all the wedding planners we interviewed, Nancy and Say Yes team offered us the greatest value. The best price, most honest answers, thorough knowledge and great connections in the area. My bride and I were organizing from a distance, so Nancy used her local network to bring everything together for us. She was flexible for phone calls and emails. Willing to work with our evolving tastes and decisions. Most of all, incredibly honest, hard-working and kind.

    Family Affair

    Family Affair

    4.7
    (14 reviews)

    I cannot say enough about how amazing Bernadette McCall and her husband John were as my…read morephotographers AND as my Day of Service Planner was for my wedding day. The combination was out of this world. As an out-of-town bride, I was very nervous. I personally have never been to Key West and prior to connecting with Bernadette, I had to rely on photos and online reviews to aid me in my wedding planning. As soon as I spoke to Bernadette on the phone, I knew I struck gold. She helped put my nerves at ease and shared such great ideas and perspectives that made me more and more confident with each wedding decision I made - even though I was over 1,400 miles away. From day number one Bernadette, walked me through the planning process to help ensure I was on track with my planning. We touched based ever couple weeks by phone and multiple times a week via email. She answered all of my questions timely and ALWAYS had photos she sent to give me a visual. Bernadette knows Key West very well and her eye for design and her ability to interpret the light has made for the most breathtaking photos and décor. Bernadette is so friendly and thoughtful. So much care and attention to detail went into each and every moment of the night. Bernadette knew I was on a tight budget but still was able to give me such elegance and glam. Bernadette took the time to get to know me and what I needed and was easily able to adapt to ensure that I was comfortable and happy. Every expectation that I ever imagined for my special day was far beyond exceeded. It has been a few weeks since the wedding and my husband, his family, and my family, are still raving about how flawless the day was and how amazing the photos turned out. I just can't say enough. I still think back over all the moments and am so beyond happy.

    We would highly recommend working with Bernadette and Family Affair! We planned our destination…read morewedding in Key West from a long distance and needed more suggestions and support than most. From our first call, we had a ton of amazing suggestions to think about and it only took a few detailed conversations to get ourselves to a fully formed, personalized plan for us! Day of was incredibly smooth - we barely had to think about anything (yet still felt like we had the day to enjoy with our family and friends)! The decor looked fantastic and the team already had a great relationship with our venue (First Flight) so everything was so seamless. Bernadette's recommended vendors all delivered (flowers, officiant, photographer) and her team of assistants (particularly Jenna and Irisha) were incredible support throughout the day. Very grateful to this group for making our special day so enjoyable and gorgeous!

    Key West Concierge Best Concierge - eventservices - Updated June 2026

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