3 stars for rekeying our lock. 0 stars for failing to cut a…read morekey, declaring the blank "junk" and throwing it away. 0 stars for cutting an aluminum key which later turned out to be missing half of its teeth.

I called Mr. Kim two days ago needing a rekey for a new home with Schlage keyless entry locks. From…read morethe start, he was incredibly flexible with scheduling and gave me several options to fit my availability. He came out today and was still patient and accommodating even though I was running late from work. Mr. Kim is not only friendly and professional, but clearly experienced, he was in and out in about 15 minutes, all while keeping a light, casual conversation going. Honestly, he could probably do this in his sleep! What really stood out, though, was how affordable his service was. Unlike other locksmiths who either quote ridiculously high prices or don't bother responding at all, Mr. Kim offered great value and excellent service. I can't stress this enough..call Mr. Kim for any locksmith needs. He'll get you taken care of quickly, professionally, and without breaking the bank!

Backstory: we recently added a digital lock on our side door. That lock was difficult to rekey, so…read morewe rekeyed out front door to match. So, we needed new house keys. The Universe has a perverse sense of humor and our problems started. I had a "vanity" key pattern I really liked. I found something close. Got it cut at Lowes. It worked in the new side door lock but not the front door. Then we discovered that one of the keys that came with the new lock also didn't work in the front door. I ordered a keyblank like the one I prefer. We tried a (different) locksmith in Everett. He cut the key, it didn't work, he declared the blank "junk" and said "throw it away. He cut me an aluminum key; half of the teeth were missing. We also had a lot of communication problems. We tried another Everett locksmith who claimed they had a blank like I wanted in stock. They didn't. I was frustrated. Today we tried Everett Lock and Safe. They: recut and filed the two almost-working keys to work in the front door AND cut me two working keys with the blanks I like. Extra points for no communication issues. If we need a locksmith or to have another key cut, this is where we will go! 10 stars!

Thank you! Quick, efficient and nice service! Knowledgeable and polite staff. Definitely 10/10…read more Thank you!

I am so glad I called Keyman. Cruise and Paul got the job done quickly and professional at a fair…read moreprice. It was a great experience that I was not looking forward to doing. I definitely would recommend Keyman! Thanks you Keyman!

Fast and efficient in making new keys for my lock. Nice and friendly. Easy to find just off main…read moreroad.

We recently bought a house and had it rekeyed today. Kevin is awesome and is a genuinely good…read moreperson. He was willing to drive all the way down to Kirkland to do the job. He does excellent work and went above and beyond. In addition to replacing all the locks and making us new keys, he made a key for the shed in the backyard, he fixed a couple of the locks so they would work better, and he replaced one of the knobs with some extra hardware I had. The price is super reasonable, and Kevin is not the type to "nickel and dime" each little thing he does. He is also very responsive over text and is a pleasure to work with. I cannot recommend him enough for locksmithing services.

Review this guy's BBB ratings and complaints prior to contacting him. I wish that I would have done…read moreso prior to calling him. This guy is unprofessional from beginning to end. I scheduled a time and place to have a key I ordered delivered he proceeded to arrive an hour after Dicks Towing closes. He then arrived with the key that he ordered that he could not program so he started he had to drive home to drop off his wife and get another programming board. While waiting I found one of the original spare keys that came with the vehicle. One hour and a half later he returns but does not return with the key I ordered. He just reprogrammed the original spare key. Despite numerous attempts to meet up and have the key I ordered given to me, he has been evasive or non-responsive to calls and texts. Find a better option than this guy.

SO HELPFUL! Gosh I locked myself out of my car last night…read moreand really needed to get to work for my night shift and was so thankful that they were able to get to me in less than 10 minutes making me make it to work on time! And they were way less expensive compared to some other locksmith services I found online. They were so friendly and helpful! HIGHLY RECOMMEND THESE TWO BROTHERS!!

The service was informative on locks and taught us about which locks to purchase that were best for…read morewhat we wanted. The owner was also very friendly and efficient. Definitely worth the money and we got exactly what we needed.

I got in my garage! What a gift it was to find Astro Locksmith. He answered my call at 8 PM on a…read moreSaturday and showed up within 40 minutes to open my garage door which ended up being a condo / electrical issue on the outside lock. Next he gave me instructions on how to manually open and close my garage until the condo fixed the issue. Also, this was a great value compared to other 24/7 locksmiths I've (unfortunately) needed. Highly recommend!!

Anna was friendly. She rekeyed my front door and garage deadbolts. Unfortunately, front door lock…read morewas stuck after about 8 months. Garage door trim not secured anymore. Tried to contact her but on medical leave. Hope she is ok, so nice. That said, $280 later, now have a key that works, hopefully more than a year.

I went to let my dog out last night and the door wouldn't open! The part that moves in/out when…read moreyou turn the knob was stuck. I left a message for Anna at about 7.30 and she called me back within just a couple of minutes and we agreed on a time for this morning. She arrived just as scheduled. That thing was really stuck but she kept at it. She had the replacement part in her truck so I didn't need a whole new set. Anna is professional, friendly and told me to be sure to call her if I had any problem with it. I was a little surprised at the price she quoted because I was expecting it to be higher! I wish I could find an Anna for every time I need a home repair. Thanks, Anna!

Took some key blanks I bought off eBay for my vintage Mercedes to get extra keys made. Turns out…read morethe blanks I had were the wrong ones and they didn't have the right ones in stock. But a lengthy search found blanks that did work and I was able to get my spare keys at a reasonable price. Totally satisfied!

Incompetent and Unprofessional. Took a set of simple car keys (old school classic) to have copies…read moremade. The first attempt to have them copies by a young woman at the Bothell location (who was unfriendly) resulted in not working on the car. I came back the next day and a young man attempted to fix them. Again, they didn't work. Not only that, but my good master key that opened the trunk, now didn't work. Obviously he copied the badly made key to my good key. I called up Chris, who went round and round with me saying that this type of thing can happen and using ridiculous word salads. He said to fix it, they would need the lock cylinder in the car and that they would have to charge me $170 diagnostics fee, either in person or if they came to my location. After talking in circles with me and me telling him that I would not pay the fee because he ruined my keys, he said to bring them back and they would fix them. Of course, they could not because he ruined the good key! So now I had to remove the trunk lock cylinder out of my classic car, which is not an easy process. Requires removing half of rear interior to gain access to trunk which is locked and can't be opened because they botched the job and ruined the good key. So I came back again the next day with cylinder, only to be told to go to their location next to Fred Meyers In Lynnwood, because the woman in Bothell didn't know how to fix them and said Chris would do it at the other store. So I went to the Lynnwood shop. They acquired that shop recently, which I always had quick and quality service on copies made prior to the new Wise Locksmith ownership. I wait in line for 15 minutes, while 2 people, one being Chris, are slowly doing something for customer in front of me. When it was my turn, Chris, acted like he never met me before and made me retell the story and the make of the car etc. I give him (against my better judgement at this point) the lock cylinder to fix the keys. Now he says it will take the rest of the day to fix the keys. I come back later in the day and he finally has the keys. He made 3 copies. Says they work. Proceeds to show me the keys will turn the cylinder...the first key he puts in won't work....so he goes back to grinding, hammering (yes, hammering) and filing by hand for another 5-10 minutes. In the meantime, while I'm waiting, I'm subjected to listening to VERY LOUD Rap music blaring from the overhead speakers. The Rap is very racist type with lyrics that constantly say the N word over and over, along with ho this and ho that. Very offensive. Listen to whatever you want in your own time, but why would you subject customers to that crap. Finally he gives me the keys back. Now I get to go home and spend a couple of hours putting my car back together. Because it is a 54 year old car, metal is old etc. While reassembling latch, which hasn't been off of car for that many years, the metal fatigues and breaks where it mounts on one side. Summary. All I wanted was 2 copies of old school replica keys (that cost money and freight). In return, I got 3 days of hassle, wasting gas, driving back and forth, disassembling my car, and putting up with absolute total incompetence, rude and arrogant phone conversations, dismissive and unfriendly interactions with employees at both locations. This cost me quite a bit of money and time running back and forth, and now I have a broken mounting bracket inside of my trunk lid that I don't see how you can get in there and weld. Potentially may need another trunk lid and painting/bodywork, which will cost at least a grand. All I wanted was 2 simple copies of simple low tech car keys. I would recommend driving for 50 miles somewhere else than to take even the most simple Locksmith 101 tasks to this outfit. I've never written a Yelp review ever. But the way I got screwed on this deal, with absolutely no remorse on their part....I signed up just to do this review.