We'd been customers for over 12 years with several cars, the service used to be fantastic and…read morefairly priced. Something has gone terribly, terribly wrong. This last experience has been horrific - please find somewhere else to go. We don't drive much and had a car worth only $5-6k. They destroyed the engine, then charged us 4k for a new one, and then the new one seized within 100 miles of driving. They then promised to "make it right" while our car sat there for months. They never did. They still owe us at least $609 (while we should have sued them for $6-8k, and still might, we got all of $700 for scrap metal for that car) and they've ignored numerous requests for payment that they'd promised me many months ago. This place is a nightmare, seriously find somewhere, anywhere, else to go.

Came in for an impromptu fix when I had a bad oil leak. The owner and the team worked diligently…read moreand collaborative with my dad and I throughout everything! I came back a week later, as directed, for everything to be checked on. I needed another quick tune up, which they did for free! Service that goes above and beyond!

I worked with Adrian Santiago to lease a 2026 Grand Cherokee, and he was the absolute best. Got me…read morethrough it all quick and efficiently and really knew his stuff - also a super enthusiastic, charismatic, and smart dude all around. Definitely recommend checking Jeep of Chicago out and asking for my guy AD!

AD provided a fast and friendly experience. Forgot I was here to buy a vehicle for a bit, 10/10…read morewould come back and recommend

I'm always nervous. Especially when it comes to car repairs…read more My AC stopped working a while back. I wanted AC. These dudes made it happen for a good price ($156). Appreciate the straightforward approach.

Went in for an oil change earlier THIS MONTH and my car broke down TODAY because there was no more…read moreoil in my car! Everyone be careful with these guys and keep your receipts / records

STAY AWAY AT ALL COSTS. This place is a shambles and a stain on body shops everywhere - never in my…read more25 years as a driver have I ever had body repairs done so incompetently and without regard to any quality assurance whatsoever. I came in with minor scuffing damage done by a sideswipe on the front passenger side, without any dents or damage to the headlight lens or any sensors. I was quoted an estimate to fix the car in about 5 business days - drop off on Monday, pick up on Friday. The first of many failed commitments as it took 11 days (including the weekend and Memorial Day, granted) to get the car back. The bigger problem is that as soon as I got the car, I noticed that the paint job was botched, with multiple (I counted 8 but there were more) pits on the paint that probably were paint bubbles that formed and burst during the rushed baking and curing process and then were completely overlooked during the (I am assuming nonexistent) quality assurance inspection. When I brought this up to my rep's attention, the pattern was established - still friendly and prompt, but complete failure to explain what happened to cause the pits, why the QA process was skipped over and to involve a supervisor immediately. The "apology" was basically "Sorry about that, but don't worry, you have a lifetime warranty on the repair" - words I would hear over and over again as you will read on. So, what can a guy do but arrange to come back to the shop, drop off his car and get an Uber home (which I paid for myself round trip, mind you - the shop never offered a reimbursement). The redo of the repaint took two days and then I finally had my car fixed completely! Right? Nope. This time around - having my trust in this place shot already - I do a very thorough inspection and yes, the paint APPEARS fine (although I wouldn't wonder if they skipped the primer this time and I have perforation rust in a year or two but time will show). HOWEVER, the wheel arch trim - which has to be installed brand new each time that car panel is repainted - is noticeably loose and popping in and out like a badly attached denture (don't ask how I know) at the mere press of a finger. See above for the already familiar process of how the shop handled this - the rep saying (second time in a row) "Sorry about that, but don't worry, you have a lifetime warranty on the repair". Still friendly and prompt, but complete failure to explain what happened to cause the botched adhesive, why the QA process was skipped over and to involve a supervisor immediately - at this point to apologize to me personally over a second failure in a row. Fast forward another few days (the part had to be ordered and painted in advance again) when I drove to the shop to have the trim piece removed and the new one attached. This time, it APPEARS to be fine, and so three weeks later and two failures later I finally had the car body work completed. Not only are these the only two examples of a failed body repair I have ever experienced in 25 years, but the repeated failures of the repairs and the lack of any QA - especially the second time when this should have become the focus of a manager's attention - are unforgivable. Final thought - when I mentioned this ordeal to my trusted rep at the service center I go to, he said he recommends to his clients to skip this shop, as they do the worst jobs ever and frequently show up with cars taken apart that they do not know how to put together again. Yikes. To recap - STAY AWAY AT ALL COSTS.

Our Q7 was rear-ended. Crash Champions was proactive in their follow up once we got the quote, and…read morewere easy to work with. The work was done to a high standard (they don't use OEM parts) and the walkthrough at the end was thorough. Fun fact, you can't pay for the work over the phone, you have to go into the office in person.....welcome to 2001 ! However, once we got home, we realize that the brake light is full of water. We go back to Crash Champions, and they take responsibility and promise to fix it. Great! Nothing happens for a week so I call back, and then they actually order the part. Nothing happens for another 2 weeks so I call back at the part arrived and no one called me. It was at this time that I explained that an apple magsafe charger was missing from our car during the first service. I chased twice about this to get an answer, which ultimately came back as 'we aren't responsible for items in your car'. It's just a $60 charger, but the polarizing experience between being able to bill our insurance company, and then our experience of them making good on problems they caused, on their own dime......VERY different.

I was very impressed with the place. They were friendly and cordial. They answered all my…read morequestions. They found a leak in my radiator and I left the car overnight and they replaced everything. My car is a 10-year-old Jeep Wrangler and the radiator was badly rusted and they took pictures of it to show me. I will be going here again with out question.

This location is engaging in unfair business practices. I called ahead to get a quote on a full…read moresynthetic oil change and was told it was $109. They proceeded to upsell me on additional maintenance, which is fine and expected, but what was not okay was adding additional charges such as $9.99 for "shop supplies" without telling me. I asked to speak to the manager about it and was told "All shops do this." The previous 5 times I've had Jiffy Lube change my oil they did NOT charge me extra fees like this. I was never told about the fee and I did not approve the charge, but was forced to pay it. It is not fair to charge customers fees that you did not tell them about until checkout. I will not be going back to Jiffy Lube and suggest others avoid this location.

Had to get a new car battery first thing in the morning. Jennifer was incredibly kind and switched…read moreout my battery super quick. Location has plenty of parking.

Got some great help from Kristin M.! He was able to help me get a new battery and put it in my car…read morefor me! Amazing attitude as well as helpful tips in keeping my car in good health. Definitely recommend this AutoZone!

Awesome service for my 2015 Toyota Prius. Good repair work on body and mechanics. They service…read moreabove and beyond the call of duty. Oil changes are timely as well as repair work. I value their ability to keep a 2015 car running great.

Friendly staff, quick service, and very generous! I came from out of town and suddenly my dashboard…read morelit up like a christmas tree. I am complete clueless with cars so I brought it in to the nearest shop. I was in and out within 10 minutes with the answers I needed. Highly recommend.

I've been going to another auto shop for many years, but when I recently started having some…read moreelectrical issues with my car, they were unable to fix it after looking at it on two separate occasions. I then took it to another shop, and they told me they also couldn't fix it, and directed me to Reliable Auto Repair Center. I was impressed when I called Reliable and the man I spoke with was confident he could fix it. The first time I brought my car in I had to leave immediately and bring it back the following day, because I was told they wouldn't be able to look at it until then (there were a ton of cars outside and they don't take appointments: first come, first served). I dropped it off the next morning and by early afternoon I had a diagnostic report and estimate. They also found a few other issues with the car and fixed everything for me by the next day. Communication was great, every person I interacted with was professional and kind, the cost was reasonable, and best of all my car finally works properly again. I will definitely be bringing my car to Reliable for all service and repair moving forward.

I have been going here for years and they used to be exactly what their name said "Reliable". The…read morelast few years I would come in for a simple repair, get quoted a reasonable price. Then after a number of phone calls, my price would almost always quadruple and the problem would never be fixed. The last time I paid almost $4k for some suspension work and it was never repaired. After bringing back 4x's I thought it might be the tires. After paying over $1k for new tires it still wasn't fixed. I finally just took it to a Midas shop and after 15 minutes and $50 my car ran good as new. I'm not sure if these people are crooks or just completely incompetent but don't bring your car here!